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RNR Tire Express
1848 E Highland Dr, Jonesboro, AR 72401, United States
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RNR Tire Express

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ca
Review №1

After looking at tons of places for a single tire, RNR finally made it happen. Had my tire ordered but 3pm on Wednesday and got it to the shop by 10am on Thursday. Had the tire changed within an hour. Best place ever.

Jo
Review №2

Amber and the supporting technicians assisted me during my visit and they were very helpful throughout the process. She was knowledgeable and proficient and was able to provide an answer to any questions I had. Worth the visit but definitely allocate AMPLE time as the process is lengthy.

Br
Review №3

Amazing service, I’m a returning costumer and will always continue to come back. Willy and Darren put me in a new set of tires and wheels and I’m in love. Thank you big time for the great service.

Mi
Review №4

Amber did a great job helping me get a set of tires. Go check it out and as for her. She is good at her job and knows what she is doing.

ri
Review №5

Enjoyed the Ladies at the front desk. They were friendly and professional and great at their jobs

Op
Review №6

This store has the best place for your tire service. The people here are amazing to talk with❤️❤️❤️❤️❤️

Ki
Review №7

RNR TIRE EXPRESS IS SIMPLY THEBEST TO ME THE SERVICE THEYPROVIDE IS GREAT LOVE THE VIBEFROM THEIR EMPLOYEES I WOULDDEFINITLY RECOMMEND THEIRSERVICE TO ANYONE

Dr
Review №8

Got there when they opened up at 9am had paperwork all done by 9:30am and was there till 2pm and my tires still hadnt been put on. Had to come back the next morning when they opened up and it still took them 2 hours to get my car in there shop. The sales man Will was very nice.

Sh
Review №9

Have called twice to make a payment and always get placed on hold! First time was a little over 5 mins and I had to hang up. This time for over 18mins. Tired calling from another phone and they picked up never said anything and hung up! Called again and a Darren answered, Explained was going on and he said oh my goodness let me check that he was in a back office and then that call was disconnected and the call that I was on hold with for over 18mins. finally answered. And every week prior when calling to make a payment they immediately place you on hold. When they do finally get to the call you can hear laughing and cutting up in the background! I guess instead of calling a day early to give you money, I should wait till the day it is due and make them call me for the money

Mo
Review №10

Had our sidewall rip on our tire and we dont even live in this town. They helped us even though they were already having to help someone after hours. So they didnt have to, they chose to out of kindness and safety. 10/10 will recommend. Dont have a price rating yet, but since they were so kind, in my opinion worth the price.

Lo
Review №11

Love this place and Willie went above n beyond to help. Ty r n r tire

Jo
Review №12

Excellent service as always Willy an Darren are the absolute best to work with an always very helpful.

Ri
Review №13

Always love these guys. They are always nice and friendly to me. Will continue doing business with them for as long as I can.

ki
Review №14

It was a great experience. The costumer service is OUTSTANDING. it was fast and got my tires the same day. It was a peice if cake.

Mi
Review №15

Very caring staff everyone made sure we was ok very clean place would recommend to friends and family

Ja
Review №16

Great service and at a wonderful price the people are very caring and easy to deal with I will definitely be back

Ch
Review №17

Willie my salesman was very helpful!! He helped me in so many ways! Made my transaction very easy and speedy!! This is the second set of tires Ive bought from here and I will continue to buy from here. The service is great all the sale people are friendly, funny, and easy going!! I love RnR

Ja
Review №18

Very disappointed in the labor that put tires on my truck sales staff were excellent in their service knowledgeable and courteous however it took over 4 hours to get my tires mounted I arrived at 2p m and got my tires on at 7 p m. To long a wait I think

Ja
Review №19

This is the slowest tire shop I have ever been to in my life, there were elderly people and myself waiting for over six hours for them to finish. You cant beat the deal they offered but you better bring a tent to camp out. My advice is go to the Paragould store and deal with Andy. Much better service. I will not ever recommend this store.

Ch
Review №20

These guys are tha best I love there business

Mi
Review №21

Ive bought 3 pair of tires on 3 different cars 90 days same as check is the way to go

Su
Review №22

They have always treated me great!!!

Bl
Review №23

Really great customer service from Amber! And got tires and rims done in a pretty fast time frame.

Ma
Review №24

Fast, friendly and great customer service and selection.

Br
Review №25

I have bought several sets of tire from RNR without any problems, but this time the service dept didnt make the mark. It took about 5 hours to put a set of tires on my car, hopefully next time will be better.

Au
Review №26

They are thiefs and liars. Saved my card information without my permission and then proceeded to charge it whenever they wanted to, also without my permission. When we signed the original contract, we agreed to pay X and then without warning or informing us, they changed said price to double what it was. Then threatened to call law enforcement and charge us with Theft of Property unless we agreed to pay the new amount

Da
Review №27

Not a good place to purchase, If paying over time Its a Rip off, Their interest rates should not even be allowed. Interest is like the old payday places.Your money is better spent elswhere!

Li
Review №28

Very helpful and polite

Je
Review №29

It 4 hours to put on 2 tires, just sad🤔☹😫, and it wasnt my vehicle. They were supposed to put on 4.

La
Review №30

Great and friendly service!!

Sa
Review №31

The employees there were very nice to me and the store was very organized and cleaned.

Ky
Review №32

I had originally heard good things about this location, but now I’m wishing I’d never gotten tires here period.I was told, and signed for, the “6 months same as cash” plan. Yeah, apparently that’s a lie. Okay, I placed $100 down and have made 33 payments at $26.05 each week. I even did this all online on their website so I wouldn’t miss a payment. Well that totals out to $959.65, which is more than the tires cost.So I emailed their Regional Manager, Brent Darnell, so I can get a copy of the contract to find out what allowed them to screw me over. He says he’ll have the store email me a copy of the contract. A week later, and nothing. So they want to enforce something they won’t provide you a copy with to see.Sounds crooked to me, especially if I stop paying on my already paid off tires, they’ll repossess them.

Lo
Review №33

Best way to get tires when you are strapped for cash. If you pay them off in under six months you have no extra fees. Crew is knowledgeable and friendly. I will be back.

Do
Review №34

Amber and everyone on this team are the best. I tell everyone I know to go here. Thank you all again for everything

Ad
Review №35

Have called numerous times on the phone and am on hold for 15+ minutes when I call back and tell them I was on hold same thing. Been calling off and on for months wanting to spend cash not rent to own

Pa
Review №36

Everyone was very friendly an Helpful would Recommend anyone to Shop at RNR Tire ExpréssThanksPatty Harris

Ph
Review №37

My experience there was so awesome. Customer service was top notch Grade A and I left with excellent rims and tires. Highly recommended

La
Review №38

I had to wait for a good 20 minutes to get a single person to help me find the correct tires & rims for my Yukon. One they heard I was not doing payments, but was paying for the wheels & tires in full Cash payment, I got some service. I do however feel like I got a great deal in what I purchased, but I feel they could step up their A game on their customer service skills. Other than that, it was a pleasant experience.

El
Review №39

Didnt want anything fancy. Filled up a low tire on the way to get groceries and after having picked them up noticed it had lost most of the air again. Was near RnR, but pickup truck tires that are going flat isnt something they do. Glad I called from their parking lot instead of waking the baby and going in.

Jo
Review №40

)over the friendly ppl that works there

Ma
Review №41

Amber in sales was absolutely amazing! Super sweet and understanding and VERY VERY personable. Love her and love the service!

J.
Review №42

Not the best at communicating with other staff about what the customers need. Too much joking around when working, could use that energy to get customers in and out faster instead of leaving them standing around waiting! Also loyalty means nothing, it’s more so all about money! I will not recommended or be back. Thanks

je
Review №43

This staff was way better than Paragould. Very knowledgeable about the product. The prices however were way out of line. Same tires and rims online were 900 cheaper. Yes I know theres a warranty but I can buy a whole new set for 900. Geeez.

Br
Review №44

First let me say THEY ONLY ARE AFTER YOUR MONEY!! about a year ago I had tires put onto a car we paid our payments etc... then one week we fell short on Money and informed them of this situation and that we would make the payment the following week. They didnt care they took my bank account into the negatives, I then get it out of the negatives for them to continuously harass for money 24/7. Also let me add that we fell short on money due to my mother being put into the hospital and being diagnosed with cancer. All payments have been made. and its been paid off just felt the need to let others know. Also the customer service is terrible. They are extremely rude. I DO NOT RECOMMEND RNR!!

Ch
Review №45

This was a pleasant surprise. Amber was extremely helpful. I cant afford to pay $900.00 for tires so they have this $20.00 down deal, 180 days same as cash, perfect! After one page of information to fill out ( front and back, employment, references, and so forth) I was able to get much needed tires. Prior to leaving a gentleman went over everything from payments to roadside assistance. Excellent. The mechanic came in and he was very nice and courteous and gave me the keys. Total time was about an hour and a half. But I was a walk in at 0900 on a Monday morning. I would recommend.

Ly
Review №46

Willy was my sales man at the jonesboro location. He is such an amazing person. He made my visit very fun and I will refer my friends and family to him.

Ka
Review №47

An associate came to put a spare on my car just to make sure I could make it to RNR to get new tires. I am a new customer and now I will be a forever customer. Service is beyond amazing!!! They truly care for their customers.

Je
Review №48

AMBER WAS VERY HELPFUL AND SHE HAD VERY GOOD PATIENTS WITH ME

am
Review №49

Excellent customer service amber and Willie are both amazing!

Na
Review №50

Great service. Employees were professional and nice. I will definitely go back for future services.

jo
Review №51

Amber answered everyone one of my 9000 ?s without a problem an got me fixed up... Deff. happy

RM
Review №52

Being in the tent to own business for over ten years I recognize poor customer service when I see it. Explained the situation on my account and was going to pay it in a couple days but they was hearing none of it. Have a small balance but I will be in a hurry to pay it off and never go back.

FA
Review №53

Willie was really sweet and helpful, plus a funny guy.

Gu
Review №54

Very amazing staff!!!!! Definitely recommend everyone to come here . Super helpful

Ka
Review №55

Was in to get tires and the store manager ended up yelling at the lady that was helping me with my tire purchase.. I got 2 sets before for my other autos and came back because of this 1 sales lady... She was trying to explain something to him and he wouldn’t listen to what she was trying to tell him.. he raised his voice to her and being very rude in my opinion..

Jo
Review №56

Amber Sales was incredibly helpful! She had an answer for every question we threw her way! Highly recommend coming to RNR and ask for Amber!!

Da
Review №57

It was great

Pa
Review №58

Ive been a good customer for a long time and they have shown me nothing but love.

An
Review №59

Thanks Willie Johnson & The Nice Lady from Bono for helping.

Mj
Review №60

Very kind ppl. They fixed my flat tire and hooked it to my car for no charge. I truly appreciated that. Definitely returning to them for future tires needs.

La
Review №61

Corey took great care of me from the time I called over phone till the time I walked through the door. I love seeing co-workers having fun with each others and the customers all while keeping it professional. I was given an awsome price for my wheels and plenty of time to pay them off. My experience was so pleasant I would consider working there. Lol if they was hiring.

Br
Review №62

Quick, friendly and competent service, fair prices and a decent deal if you have to make payments.

Pl
Review №63

Good friendly people

Ja
Review №64

Great service! Amber is awesome!!

fr
Review №65

Great place to get tires! Went in for the low monthly fees and paid them off early! Great deals and prices!

Mi
Review №66

Amber was very helpful and service was awesome.

Ti
Review №67

Willie went above and beyond to make sure I had everything I needed!!!

Sc
Review №68

The staff at this location is outstanding very helpful and knowledgeable

Sk
Review №69

Don’t give this company your patronage. I had a six months same as cash payment that, was according to the contract $596.I made 24 weekly payments of $26.05 which totaled $625.20 plus an additional $100 down, for a total of $725.20.Despite being overpaid by $129.20, they are saying the 6 months same as cash is not fulfilled. This company will take advantage of you in anyway possible.

Gl
Review №70

Great place to buy tires

RE
Review №71

Wonderful people all of them

Da
Review №72

I was over in Jonesboro arkaArka an the lady named early she was the bomb shes a number 1 for sure great customer service representative! !! !David atteberry

SO
Review №73

We had a great experience at RNR Tires. They were friendly and very helpful. Our sales person Amber was great. We know where to go when we need tires and we will highly recommend RNR Tires.Thanks

Jo
Review №74

Everyone was very nice a positive. Answered all my questions with very helpful answers. Going over paperwork was very fun and easy. And the Wheel and Tire Technician was very quick and clean at what he does.

Ha
Review №75

This place is an atrocity and have horrible business practice. They took advantage of a single mother down on her luck, quoted her a price, fired the man who quoted her, and then charged her something different without letting her know the price difference. Can you imagine what kind of monsters do that to someone who is going through a domestic violence situation? You shouldnt treat people like that no matter their circumstances but this place added another boulder to someone who didnt need it and then swept her under the rug when she brought her concerns to them. This is not the kind of business I want in Jonesboro, Arkansas. I dont care if youre a Christian or not, but at least be a humanitarian business who cares about people and the customers who walk through your door. This is awful. Ill be writing this review on Yelp as well. Poor excuse for a business. Take your money elsewhere.

Eb
Review №76

Was cheapest price very friendly and very helpful to my girl friend I give them a five star.thanks

Or
Review №77

Nice people. If you need tires and cant afford the upfront cost this is a great option.

Ka
Review №78

Never have I had Rims before so the process of purchasing Rims was very nerve-racking for me. David took his time and showed me all the Rims and what my options were. He honestly made purchasing Rims fun! Thanks RNR!!!!

Mi
Review №79

Thay have great tires, thay will help you gets the tires you need

Na
Review №80

They were really nice and solved my issue at no cost!

Du
Review №81

My first experience a few years ago was good I bought a set of tires and the warranty everything went great.... Im buying tires now the employees are rude I spend 20 min waiting on someone to take my payment while they are playing and joking around not even acknowledging they have a customer waiting its ridiculous.

Sa
Review №82

Friendly service, fast, easy install on 4 brand new tires . Decent prices. The employees are amazing .

Jo
Review №83

I like how all the employees are very knowledgeable and professional, and make you feel like youre at home anytime you go there!! Nick Robinson is the most professional person I have dealt with in a customer care related businesses in Jonesboro since moving here 5 years ago and I would recommend to all my friend and family if they are in the need for tire or wheels to go to RNR tire and ask for Nick!!

Si
Review №84

Amber is amazing! Very helpful!

Do
Review №85

Prices are way too high

Sh
Review №86

Keep doing what you guys are doing. Great place to do business with and the sales people are very professional and friendly. Thanks again RNR

Et
Review №87

Very friendly associates, who were also very helpful. They placed new tires on my car very quickly. Would recommend.

Ja
Review №88

Dennis was very calming and very respectful. He was very knowledgeable. I will definitely come back

Tr
Review №89

Great place got everything I needed and got it fast

Wi
Review №90

The Staff are very friendly & knowledgeable. No hassle financing. Low payments, good warranty on wheels & tires.Thank you, RNR Staff.

Ra
Review №91

They are fast friendly great convo

Br
Review №92

Nice people willing to work with you if you fall off

An
Review №93

R&R tire in Jonesboro are awesome.willie is amazing...

Ri
Review №94

Good place to go to get your Tires for your car or your truck and size full Service bays

So
Review №95

Called a payment in, talked to Cookie, very poor customer service skills!

Cc
Review №96

I was in and out fast. Thanks for the great service especially with these kiddos in this heat

Ca
Review №97

Just ready to done with the payments. Try to stay ahead cuz i think they will come get they stuff! They do not play!

Je
Review №98

Have bought multiple sets of tires there and everytime I call to make a payment, one paticular peraon is very rude and will never tell me how much they are taking out of my account unless I ask. Its bad that everytime is call i hope they dont answer the phone. Besides they put you on hold for 10 minutes.

Al
Review №99

I had a flat on my way to work on Friday, April 29. I went immediately to RNR tires on Saturday. They helped me right when I got there! Thank you for extending your hand to me. God bless!!

Dy
Review №100

My experience here at RNR in Jonesboro, Ar has been the worst I have ever seen. I had repeatedly received about 10 phone calls within the hour of people stating different things. I tried to call back and lady says I don’t know who tried to call you..... this is very irritating even from the start after being quoted an hour and it actually taking over 3 hours!!! This place is a complete joke no wonder they have such a bad turnover! Customer service is also very terrible as the lady was a complete jerk about my services.

Information
33 Photos
100 Comments
4.4 Rating
  • Address:1848 E Highland Dr, Jonesboro, AR 72401, United States
  • Site:https://rnrtires.com/tire-shop-near-me/arkansas/jonesboro/1848-e-highland-dr/
  • Phone:+1 870-972-8802
Categories
  • Wheel alignment service
  • Tire shop
  • Wheel store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Payments
  • Cheques:Yes
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