Rashidah has been cleaning our home regularly, and she always does a fantastic job. I really appreciate how dedicated she is, and couldnt be happier. Looking forward to working with her for many years to come!
Tanika was incredible! Cant wait to have her back. She was incredibly thorough and also super friendly. Our fridge looks so good. We hired her to clean the apartment the week of our wedding so we wouldnt stress and be ok with our family coming over and boy, did she deliver. We have a big apartment with lots of plants, 2 dogs, and a cat, (read: soil) and she was able to give a thorough clean of the apartment while giving special attention and detail to specific spots. Thank you, Tanika!!
Laniya, our cleaning lady, is very responsible and professional. She helped clean our 4b2b apartment and we were amazed by the pics she sent us. Our apartment was too big, so she didnt finish cleaning the entire room on the assigned date. But she managed to come back the second day and worked another 5 hours until the whole apartment was cleaned. I was deeply impressed.
Shyann and Rashidah were professional, cordial, and competent. My house never looked (or smelled) better. I engaged Fresh Tech for a move out deep clean - I wish I had discovered them sooner. I will definitely spread the word. By the way, the company is very ethical … provides a living wage and health care.
Shyann did a great job of cleaning my small apartment when I was moving out. She was very efficient and polite.
Our long term cleaning partner is off for a few months. We engaged with Fresh Tech Maids to help fill in the gap. We were nervous about having “strangers” in our house and we were so lucky to have Rashidah and Shakieta for the past few weeks. These 2 ladies are efficient, friendly, and polite. We look forward to their weekly visits and big smiles!
We just had our second cleaning and Gabriela did a fantastic job! After our initial cleaning we sent a few notes regarding some minor details and not only were they entirely tended to on the second cleaning, we were incredibly impressed to the attention to detail during the clean. So far were absolutely thrilled with our services, thank you Fresh Tech Maid!
Im a property owner and manager. I hired Fresh Teck for 2 apartment cleanings after move outs.Johnnae and Laniya both did great jobs! They were professional, had great attitudes, and were on-time. The apartments looks great! Thanks!!
Rashidah did a great job cleaning an new condo we bought prior to move in. She was very personable and the quality of her work was top notch. Would definitely recommend and use her again!
Phenomenal experience using fresh tech. They were incredibly responsive and the price for a move in clean was very reasonable. Super impressed with the customer service - they were in contact leading up to the clean and responded to any questions right away. On the day of the clean, one of the techs unfortunately had a car accident. The other tech (Sarah) came and did a great job with the move in clean, but it had to be split into 2 days. They were flexible in choosing the second date, and had no problems moving to a new date that worked for me. Absolutely recommend working with them and I will be using them in the future for sure
Yesterday was my first cleaning with Fresh Tech, and Lashanda did an amazing job. The floors, baseboards, and blinds were all spotless. I really dont know the last time my house was this clean. Thank you!
Vera and Amber did a great job cleaning our house. Thanks
I would strongly recommend learning how their service works before hiring them. I ran into a few unfortunate surprises in my interactions with them:- the first was the initial clean. I was required to pay $200 for the clean because it was the first time, it didnt matter how clean my place already was. Then I was upcharged for putting clean sheets on my bed (which were put on sideways). No cleaning service I have used has ever charged to make a bed!- the second time, they sent one person, she went past the standard 2.5 hours so I got upcharged and charged to make the bed (again, sideways, how hard is it to make a bed?), with no notice that I was incurring more cost. The bill after the fact was $50 more than expected.I did speak with one of their managers about my concerns and asked that future cleanings clear extra expenses with me before incurring them, she assured me that they would take care of that. The cleaning is decent but may end up costing more than you expect - do your due diligence.
Lashanda was our cleaner for the day, and she did a fabulous job. She made sure to check in at the beginning of the clean to make sure that any concerns I had were addressed.The whole house help clean and bright after she came by
Susanna has been my Fresh Tech person for several months now. She has been doing a wonderful job with cleaning my home. She is always very prompt, detail oriented, and seems to really enjoy her work. I know that I’m enjoying the results.
We had Chasity and Laniya come to our 2bd 1ba apt for a little more than a standard clean: we also requested the baseboard and blinds cleaning. They did a very good job. Would definitely recommend both the team and the service.
Lashawnda did a great job cleaning my house. Everything was sparkling clean when I came back. She is very responsive and cares about my needs. I would definitely recommend Freshtech Maid for cleaning services.
Amazing job! Gabriela was prompt, great with our animals and did an amazing job! I would highly recommend FTM!
I booked Fresh Tech Maid based on their reviews as being top-quality; they’re certainly on the more expensive side, but I was willing to pay a premium for a reputable company. I was having knee surgery and hired Fresh Tech Maid to clean my condo a couple days before surgery so I didn’t have to worry about my place being clean when I got home from the hospital. I spoke to a few customer service reps about Covid safety precautions, and confirmed my appointment for Tuesday morning. You can imagine my shock and frustration when they called me at 5:00 on Monday night and cancelled, leaving me less than 24 hours to scramble and find someone else. Bottom line, Fresh Tech Maid is UNRELIABLE, UNPROFESSIONAL, and DISRESPECTFUL. Don’t believe the reviews - if you want a quality cleaning service, look elsewhere.
We used Fresh Tech Maid for the first time this week. We thought it was pricey but Susanna and Gabriela did an excellent job. We appreciate their hard work!
Ive been using Fresh Tech Maid for a while now. I think its a great investment in time and my sanity. They always do a great job! The employees are polite, professional and quick! We had Melanie last week and she was super thorough.
Lashanda was fun to converse with, and she did a great job cleaning. We have been looking for someone new to come and help us with all of the dog hair (3 dogs) and get our place looking presentable again. Thanks Lashanda for your help. Glad to have a professional service instead of mediocre services from Handy.
Always a pleasurable experience. Chasity arrives on-time, does a fantastic job and is a true professional. Highly recommended.
My place looks FANTASTIC! Lashanda came to clean my place and did a great job! She was very friendly and thorough in her work! I would highly recommend Fresh Tech Maid and Lashanda.
Shakieta and Lashanda did an AMAZING job cleaning our house on December 2nd! It is always such a nice, relaxing feeling to have a clean, organized home. Especially now that home is home, school, office, playroom, etc. I love Fresh Tech Maids!
Casey was excellent in both service quality and attention to detail. Immediately upon walking in she asked if there was anything that I wanted to focus on. I appreciated that initial question and I could see that was where her focus went. I think Ill be using Fresh Tech again for some time going forward.
Amber was punctualefficient, organized and paid attention to details, generally doing an excellent job!
We have had a mixed experience with Fresh Tech. After a great start, they started sending a different technician every 2 weeks. The last one used an incorrect product on our wood floors and created a smeary mess. I am happy to say that Sue was responsive to this situation and helped us resolve it. We were away for Christmas and Sue scheduled a new technician, Tatiana, to come and clean our apartment...it was so nice to return home to a sparkling clean home... Tatiana did a great and thorough job. I dont think the mirrored closet doors and glass shower door have ever been this clean! We are looking forward to having Tatiana clean our home every time from now on.
I had great experience with Fresh Tech Maid, LaShanda did a wonderful job making my place spotless. She was professional and friendly.
Amber did a great job cleaning our home. Thank you!
I have never had a maid service clean my home before and I found Fresh Tech Maid through Google. Tatiana was great! We have two dogs which she happily worked with and did a fantastic job cleaning our apartment. We toured together and she let me detail the things I needed done most. I had read about the personal note but she did leave one as well. It is a great personal touch. We will be using Fresh Tech Maid again based on Tatianas work. Also, Chemical free cleaning is part of the service, great for pets.
Melanie has been a great help to us! She has done a thorough job cleaning our house, working around the dog, sometimes our kids as well to get the job done efficiently and completely. She is reliable and trustworthy in our home, which enables us to rest easy and turn to other things while she cleans a house made dirty by three boys!
Glenda was fabulous. This was our first time using this service. Glenda came in for post construction cleaning and expected to be in the house herself. A construction crew came in unexpectedly and there was an unexpected furniture delivery as well. She took it all in stride and was very pleasant. The house looked great when she was finished. I will ask for Glenda again without a doubt.
I posted the review below. The owner immediately contacted me to set up a time to redo the areas of concern. She felt horrible that the job was unsatisfactory and is going to take steps to train her staff.. Arranging the cleaning was very easy and everyone was professional. The job was not satisfactory and I wouldn’t hire them again. I hired a full deep cleaning of my 3 bedroom and 3 bath condo. I added cleaning of all baseboards and inside of cabinets. The toilets were not touched. There was black when I wiped the inside rim of the toilet. The tank lid and behind the toilet were full of dust. I opened closets to find huge dust balls in the corner. A simple vacuum would have captured these. There was black around the kitchen and bathroom faucets. If the baseboards were clean it was with minimal effort. Book shelves were dusty.
Weve been signed up for the monthly cleaning service all summer. They are always prompt and do a great job cleaning. This past weekend, we left town for a camping trip when our service was scheduled. I cant describe how magical it is to come back from a trip to a clean house. Enya did a wonderful job and we commented all day how nice it was to have the house so spotless. Fresh Tech Maids is the best service out there.
Destiny does an incredible job!! Though I am very particular she exceeds my expectations! I really appreciate that she is so thorough and dedicated! She is the best!
Shay did a great job cleaning our condo. She was exceedingly thorough and helpful with preparing our guest bedroom for our grandmothers arrival. I was especially impressed that a supervisor came to inspect her work. Finally, I liked how I received a phone call from Emily to discuss the specifics of my quote and explain the history of the company and all the great work they do for patients undergoing chemotherapy. Throughout the entire process, Fresh Tech Maids was very prompt and communicative. I definitely look forward to using them again.
I had a wonderful experience with Fresh Tech! My wife and I moved into our new home a little less than a year ago, and we wanted to get our home deep-cleaned. I reached out to several companies, and I decided to go with Fresh Tech because of the customer service I received. I spoke to Rachel, and she was awesome. She was friendly and professional and she thoroughly explained the company and their cleaning process. I immediately booked a cleaning, and my wife and I couldnt be happier. On the day of our cleaning, Jasmine and Alexis showed up on time and were super friendly. I showed them my place, and I asked them to focus on a couple of areas. I had to leave to go to work, and I asked them to contact me when finished. They contacted me after the cleaning was finished, and a couple of hours later I arrived at a wonderfully clean home. My wife and I were thoroughly impressed by the cleaning, and we decided to set up continual cleaning appointments. Jasmine came back yesterday for our second appointment, and she did another wonderful job! I would highly recommend this company!
We have been with FTM for about 3 years. Weve had a few technicians and theyve all been fantastic! We are currently working with Rashidah who has cleaned for us twice. She has been doing a great job! She is prompt, polite, professional, and thorough. I highly recommend FTM!
We used fresh tech maids in August and then had one of their techs Alexis return last weekend. While we liked the company and appreciated the first cleaners, we found some areas that were missed and hadnt realized the environmentally free cleaning did not include soap. We have a toddler, so mopping with iodized water isnt enough for us and kitchen floors still seemed dirty. Fresh Tech offered us 2 hours of complimentary services and we thought Alexis was very thorough and worked hard to get the job done. We provided cleaning supplies, so I would recommend that if youre looking for what we needed.
We were under quoted, the job was not finished, and in some of the areas that were finished (e.g., floors, kitchen cabinets, dusting) the job was not well done. Missed cabinets, floors still dirty, and dusty. This was supposed to be a deep clean and didn’t appear it was cleaned much more than a regular clean. Customer care seemed not to care enough to send anyone back unless we would pay more.I would recommend going elsewhere as they will under quote then expect more money to finish the job, and of the areas they clean, quality and missed spots do not make it a good value for their high cost.
We have used Fresh Tech Maid for about a year now and absolutely love their service! Kim has been cleaning our home for the last few months and she does a SPECTACULAR job! She has great attention to detail and does an amazing job of organizing our crazy/chaotic home! She is incredibly friendly and we are so lucky to have her. Thanks for always doing such a great job, you guys make our lives so much better!
Really happy with Tatiana. The feeling of a clean home as well as less stress for the next 7-14 days is priceless. She went above and beyond and our place is absolutely spotless, even our hard to clean gym mats. The admin side of things was unorganized at first with signing and getting charged etc, but now I have faith going forward this is a great quality service thanks to Tatiana.
Weve been using Fresh Tech maids for about 6 months and have been extremely happy with our service. They are in frequent communication about (rare) schedule changes. Tatiana, our tech, is fantastic. She is very detailed-oriented and pays special attention to problem areas. My husband frequently works from home, and she is always careful to not disturb him. Weve tried many services in the past, and Fresh Tech is by far the best.
We have now used Fresh Tech Maid twice and I have to say that we are more than satisfied. We have tried other companies but none compare to Fresh Tech. There are certain things that my wife requires be done and Kim ensures there completed with great detail. Speaking of Kim, we have thoroughly enjoyed the outcome of all the cleanings she has performed and would recommend her to anyone searching for a dependable cleaner. Thanks for all your hard work Kim!
Great service from Fresh Tech. We have had a few different people come and do the cleaning and they have all been great. Joanna H. has been with us for several months now and she is a delight. She is courteous and efficient. In her entire time cleaning our house I have never had a single issue with the job she has done. We have also been getting Amber recently, and she is just as great. I recommend Fresh Tech to all my friends in the area. Love it.
I used Fresh Tech for my move-in cleaning (August 2012) and they have done my monthly cleaning ever since (little over 2 years). All of the technicians are thorough and friendly, including Samantha (Sam). You can arrange to have the same technician for every cleaning, but I like how if that technician is not available, they have plenty of other excellent technicians to send to maintain your cleaning date. Frequently they will go above and beyond the checklist, which is much appreciated. Whenever I have to reschedule the cleaning, Sue is very responsive (returning e-mails in less than 24 hours), accommodating and friendly as well. I have been extremely happy with Fresh Tech for the last year and a half and will continue to use their services for years to come.
Chasity always does an amazing job cleaning our apartment. The bathroom is the most important room for cleaning and she always makes it spotless. Ive been using Fresh Tech Maid for a long time, and they are always super reliable. Highly recommend!
High quality service with clear communication. I highly recommend Enya, her attention to detail was incredible. She truly went above and beyond.
Tatiana cleaned our home about a week and a half ago and we were very pleased with her service. She arrived on time, was cheerful and efficient, asked questions when she was in doubt and completed her work very quickly. It was a pleasure having her around for a few hours and the results were wonderful. I’ll be glad to have her help me again.
There is a difference between a neat house and a clean house. A neat house looks good, no clutter, everything in its place. However, after closer inspection you see the fingerprints on the mirrors, crumbs in the corners, dust on mantle. I had a neat house, Alyssa turned it into a clean house. House looked great (even close up) and smelled right. Lucky me!
Tanika is the best! She came to my apartment and was friendly, approachable and professional and did a fantastic job. My place feels fresh and sparkling clean. Ive been impressed with Fresh Tech Maid throughout the experience and would definitely use them again.
Agustin did a good job cleaning my house. Cleans including sides and corners of the floor, kitchen counter and cabinet doors. My place looks better/organized than it was before.
I cant say enough good things about this service. Short notice is accepted and they always leave my house sparkling. This is one of the best cleaning services Ive used.
I am so grateful for our amazing technician, Glenda, who consistently delivers excellent service when cleaning her home. She always goes above and beyond by doing more than what is listed on our cleaning priority list. She is efficient and hard-working and always asks for feedback to better understand our needs. Thank you so much for all you do to keep our home happy and healthy!
Great service - we had a move-out cleaning done. Ashley arrived promptly, was very polite and friendly and did an excellent job. Im so glad we decided to hire this company for this project; it took a huge burden off of us to get the place in good shape before we left.
I love my cleaning service! Glenda does a great job every time and works hard the whole time she is in my home. The office communicates well and always tries to work with me if I need a schedule change.
Ive tried a few different services over the years. Either the quality was inconsistent or when i did find someone I liked you couldnt get them consistently. FreshTechMaid was different. Sue on the scheduling side has always been super friendly and helpful and Tanika is the best cleaner Ive ever had.
Glenda did a wonderful job with our home this week, especially now that we have a kitten! The children’s rooms and our bedroom were so beautifully made up and arranged. The surfaces are all clean and shining. Thank you so much, Glenda, and many thanks to Fresh Tech Maid!
Fresh Tech changed our home for the better... I love that the house is clean and even better organized. Knowing they dont use any chemicals makes me feel confident that I am coming home to a healthier home and its better for the environment.. The technicians pay special attention to my requests and they leave my sons room clean, organized and inviting. Their customer service is great to and they call to check in with me after the cleaning.
Have hired many cleaning services in the past, Fresh Tech has beaten my expectations. Its not easy being a perfectionist, the three cleanings that we had done went above and beyond my high standards. Lisa has cleaned for us twice, great job done. Thank you would highly recommend you guys. Andrea Berg
April Marshall was here and did a wonderful, extremely careful, thorough job of cleaning our 3 bedroom, 3 bath condo apartment in Lakeview. She picked up areas that had not been properly cleaned before and was both pleasant and serious in her work. We will be relying on her for regular cleaning from now on. Very glad she was here!
Great experience! Cleaning was very thorough. My technician, Theresa, was very friendly and also a dog person so even my dachshund enjoyed having her around. I was very pleased with her efforts and the time involved. I would definitely recommend Theresa and Fresh Tech for their services.
Fresh Tech has been cleaning my home for over 3 years. Tatiana does a great job and always has a smile and cheerful attitude. Shes quite detailed and accommodates requests and feedback with grace. I highly recommend Fresh Tech and Tatiana.
I called Fresh Tech Maid because I wanted/needed my home to be thoroughly cleaned and sanitized. I have Multiple Sclerosis and I live alone. I can manage the little cleaning tasks, but not the larger ones.Jackie came to my recue. She was so meticulous with her dusting, folding, and vacuuming. It was more than that, though. She did not mind working around my scooter or walkers. That made me feel comfortable with her. I was able to hold a conversation with her without her missing a beat with her job.I have had other services and by far, Jackie is the best, most diligent employee by far. I am definitely having her back to clean again.Marilee C.
This was my first experience to hire someone to clean my home and I love it.. seriously I LOVE IT.. I just moved in and was so massy. My house is combination of hardwood and carpet. I was so impressed by Kristina. She did absolutely fantastic job. She detailed everything little piece of work. She spent 2.5 hrs to clean my entire home and my place looks so different. Thank you Kristina. I decided to schedule with them once a month to keep my place clean and pretty
Looking for a house cleaning service in Chicago, I was glad to find Fresh Tech Maid. Due to an urgent family matter, we needed next-day help, and Fresh Tech delivered! Our cleaning technicians, Grecia and April, did fantastic work. They went above and beyond to accommodate our extensive, detailed requests. Very satisfied & wouldnt hesitate to recommend!
I was last minute looking for help with my house and contacted Fresh Tech Maid and they were professional and got back to me promptly. Patricia came to clean and she was wonderful. I will be calling them again and recommend them!
Great job Sabrina and Kassandra. You both were right on time, professional and very detailed in cleaning. We toured the house and discussed priorities. Everything was completed. Thank you. Scheduled another cleaning requesting you again
Fresh Tech did a great job on our house. The maids are very well trained and the company really cares about putting the customer first. They check in with you after to make sure everything went well and are willing to come back to the house for free if theres anything that wasnt up to your standards. Very solid experience and I would recommend them. Special thanks to Josie and Sinthia for making our once nasty house look awesome.
I have used Fresh Tech Maid to clean my daughters Chicago home. It is a 4 bedroom, 3 1/2 bath home on four levels. LaQuisha did a wonderful job. She arrived on time, she spent her whole time cleaning, she asked me before she left if I was satisfied with the job she did. I have been completely satisfied with her service.
We have been very satisfied with our monthly cleaning service from Fresh Tech. Enya did our last cleaning and happy to say she did a wonderful job!
Had a 4-hour cleaning from Jalesa. She was very friendly and hardworking, and I appreciated her efforts and industry. This would be a 5-star review if communication from the office werent so excessive. For this one appointment I received 7 emails, a text, 2 informational calls, and 2 calls to tell me about specials. There was less communication around my mortgage. I recommend Jalesa though.
Fresh Tech Maid is the best cleaning service ever! My cleaning tech from Fresh Tech is Martina who each time she comes goes way way way beyond expectations! She is cheerful, honest, and kind and always comes up with additional things she can do to make my home as super clean as possible. She is truly a gift from Fresh Tech!
My boyfriend and I both spend a lot of time at work, so I signed up with Fresh Tech back in July because it was getting difficult to keep up with the cleaning in addition to everything else we had going on in our lives. I submitted my first home cleaning request via the Fresh Tech website and Rachel (Sales Manager) contacted me almost immediately to help determine the best cleaning plan for our condo/lifestyle. Alicia was my designated tech for the first cleaning and Ive specially requested that she come back ever since. If you are looking for one dedicated tech, Alicia is the best of the best. She cleans for us every other Tuesday and ALWAYS arrives early (Fresh Tech gives you a 1-hour window to allow for traffic/parking/etc.). All in all, Alicia does a fantastic job and she/Rachel can be flexible about shifting cleaning dates (but definitely provide at least 48 hours notice before rescheduling).Bonus points - Alicia leaves you really nice notes that make you super happy the end of a long day. Its like when your mom left you notes in your lunch box telling you how special you were...even though you probably werent ;)
Just had my house cleaned on Saturday by Alyssa. She did a fabulous job. I highly recommend Fresh Tech Maid service. Thanks again Alyssa for your continued great service.
Khari and Ivy did an AMAZING job! They got every surface and item in my house in time for a party on Saturday night. Im so happy I have finally found a service that knows what clean means :)
Weve been having our house cleaned monthly from Fresh Tech Maids for a few years, and are consistently happy with their service and quality. They dont use any harsh cleaning products, and our house is spotless. Theyve been very attentive to our feedback, and responsive to our questions. Our current cleaning technician Felicia does great work and we appreciate all that she does!
Enya was friendly, diligent, and worked quickly! My apartment looked brand-new when she was finished.
Fresh Tech Maid is wonderful. I have been using the company for around 6-7 months and am thoroughly satisfied every time. This week I had to abruptly change my scheduled cleaning and they really accommodated to my schedule. Brianna came to clean and she was friendly, quick and proficient. Thanks so much Brianna and Fresh Tech!
Fresh Tech Maid Service did a wonderful job cleaning our home. The tech, Izzy was prompt & thorough. We have 2 pugs who shed quite a bit. When Izzy finished cleaning, there was not a dog hair in sight! Our house was clean & fresh smelling. Great job Izzy.P. Demas
We have been very satisfied with Glendas help in keeping our home clean and organized. Glenda is hard-working and efficient. She is also pleasant and trustworthy. We would recommend her to other homeowners without reservation.
Fresh Tech Maid always has a great service. Glenda, has been our technician for over a year now and she always does ways a great job. She is always on time and very profesional!
Sylvia did my most recent cleaning with Fresh Tech Maid. She did a great job and I cant wait for her to come back!
Another great experience having Lisa do a cleaning for our house. She is friendly, personable and does an excellent job cleaning. Always looking for opportunities to improve. My experience over the last 3 years with Fresh Tech Maids has very positive and I will continue to recommend them.
Alicia and Lakesha were great! They showed up on time, were professional and friendly. They did a great job cleaning and even had me look to see if I saw anything that needed to be touched up when they finished. I would definitely recommend them.
June 2021 update:Amber gets 5 stars. She is thorough and does a great job. We have cats and she is great with them when they greet her.I took 2 stars off for the company and their communication. They sent an email that due to staffing shortages, a previous cleaning may need to be rescheduled or have a different person come to our home. They did not notify me who was being sent, though. They also didnt notify me that the next cleaning was being canceled by them. I had to look on the client portal, which had an obviously incorrect day and time (4am arrival time). When I asked about this and an adjustment listed as exactly that on my bill, I have gotten no response. It may be harsh to take off a star on a review for this (other star removed is for point below). However, this is a company that sends like 5 notices/reminders of upcoming cleanings. So, they often over communicate to remind of cleanings. They should be able to communicate schedule changes, especially since they sent an email stating they would personally notify clients of any changes.The company also ties employee bonuses to client reviews. They run contests that employees getting the most reviews on Google or Yelp win a bonus. This may be an effective marketing strategy but it puts pressure on both clients and staff that as a client I dontappreciate. This also seems at odds with messaging to existing clients that they have more clients than staff to support them.Nov 2020 update:We have been using FreshTech maids for about a year now. We have had a few different techs due to COVID staffing issues. Amber has cleaned our house the last 2 times and has done a great job. She wears a mask the entire time and keeps distance from us while in our home. She is efficient yet thorough.The company over communicates for my preferences but the text reminders for cleaning are really helpful. If Amber needs additional time, they text to get approval, which is also helpful.Original reviewWe have had Glenda clean our house twice now. She does a great job and gets 5 stars. Our house is clean, the counters sparkle, and I like that the products used do not leave a chemical smell. We had another company clean our house before and it is cleaner now than with the previous cleaners!When initially scheduling, I found it a bit challenging to communicate with the company; which is why this review is 4 instead of 5 stars. I had a complex schedule for the first cleaning (I like to be home the first time) and was initially told that it wouldnt be a problem but when we actually got to scheduling, I was told that we were a bit outside their regular area and that it was a challenge with my schedule. I also repeatedly indicated my preference for email or text communication and kept getting phone calls. I was very clear that I am not able to respond to calls during my work hours but Jack did not respect/remember this. I also found it a bit odd that the company called during the first cleaning to see how things were going. Some may think that is friendly/good customer service. I personally did not.Ongoing scheduling is a breeze and all done electronically, which is a huge bonus for me.
Today was my second cleaning and I am really pleased. Glenda did a great job! Their products are non-toxic. This is very important for me and my family.
Fresh Tech Maid always does a great job cleaning my house. I love that no harsh chemicals are used and there is no “cleaning chemical” smell.
Nicole did an outstanding job cleaning my home. She pays close attention to detail and is very thorough. I am a satisfied customer
Jennifer did a great job cleaning our house, without ever having been here before.thanks Mark
She got me the time slot I needed, showed up early, finished in a fair amount of time and did a good job.
Tanika did a fantastic job cleaning our home and went above and beyond even vacuuming the couches!!
We have used Fresh Trch for a year and are very happy with the service. In particular, Kim, is excellent. She leaves the house spotless, and is so nice. I highly recommend Kim. She’s wonderful!
Fresh Tech Maids has been cleaning our home for a few months. Josie always makes a huge difference, and we really appreciate her dedication. We look forward to working with Josie again soon!
Glenda continues to be most effective. Cheerful. Follows through. Pays attention to detail.
LaPorsha does a great, thorough job and makes sure to prioritize things the way I want her to. She also puts everything back in the right spot, which goes such a long way! The service is easy to book and confirm and has really helped improve my life.
We love Fresh Tech for doing a professional job at home cleaning and, as a bonus, for not using chemicals. Out tech, Sinthia, is a hard worker and very sensitive to our needs. There is open and welcome communication between Fresh Tech administration and us to make sure we are satisfied and happy with our service.
I had an awful experience. The staff was attentive and helpful on the phone, but at then end of the day, after $170 my house was not clean. There were still cobwebs in some corners of the ceiling, dirt/grime by sink and on tile near bathtub, my two kitchen windows were never even touched.... I specifically requested for my molding near floor to be wiped down and it was not touched. Seems like nothing was dusted down...Im confused as to what took 5 hours to clean? I honestly would not ever call this company again it was a complete waste of money. (I used to do housekeeping so I know what is unacceptable as a cleaning job)•••