My laptop needed quick repair due to an accident. The staff at the smart technology systems were responsive, fast, professional and friendly.

Professional, warm and honest people. They hold your best interest in mind. They recommended me to just buy a new laptop given the cost of the repairs, foregoing business for them.

Totally recommended!I had a problem with my laptop. I scheduled an appointment, they found the problem the same day. Even though they couldn’t fix it because they couldn’t find the part that it’s need to be replace ( I couldn’t find it either) they help me to save all the Information from my laptop.They are very professional !!

The fan on my new laptop failed and I needed a replacement. I found the local factory service centers close to me and originally scheduled with MicroCenter since they were the closest. I went in on my appointment day, explained to them the issue, and was told I it would be 3-4 weeks before they run diagnostics my laptop to determine the issue and then another 1-2 weeks to get parts and repair it. Keep in mind I already knew the issue and it would have taken them less than 10 minutes to verify by removing the keyboard. I asked if I could bring the laptop back in when they could do their inspection and was told no, Id have to check the laptop in and leave it. With me needing my computer on a daily basis, I could not leave it and left.I went back to manufacturers website and found the next closest authorized service center, Smart Technology Services. I called in and originally spoke to Warren, who was very helpful and started a ticket for me but asked me to call back the next day to get an appointment scheduled as the person I needed was gone for the day. The next morning, I called in and set my appointment for the upcoming Friday. Juan called me to confirm what my issue is and I explained the same thing to him as I did MicroCenter. He asked me a few more questions, told me he would just get the part ordered, and would let me know when it came in to schedule the repair. He said my information was complete enough not to need a primary diagnostic appointment, saving me a trip.Juan called me when the part came in and I was scheduled for two days later. I arrived on time, Juan got my laptop, and an hour later, it was fixed. Half way through, Juan even came out to let me know it would take a little longer than originally expected 30 minutes.The service here was amazing. What MicroCenter could or would not do in a month took three brief phone calls and one hour out of my day to get my laptop back to perfect condition. I will definitely return in the future, warranty or not.

Quick, kind, to-the-point. They had a simple solution to something I thought was going to derail my whole business trip and didn’t even charge for the quick diagnostic. Great work!

I sent in my laptop after giving them the details of the problem, and they had it fixed within five days.

Went in with a slowed down macbook after installing a new ssd hard drive that Id been trying to fix myself for a while. Only took about 15-30 minutes to troubleshoot what the problem was. The guy working behind the counter gold me it was the hard drive cable and said I could easily fix it myself and that the cable was cheap. He helped me for free, and I really appreciate that there was no attempt for any funny business. As it stands this is one of the best experiences Ive had with a computer repair service. I will definitely come back if I need to.

My MacBook had a minor problem that was covered in an Apple Quality Program. I made an appointment with Smart Technology Services because the shop was very close to me. I called in upfront, confirmed that they regularly followed Apple protocols, and brought my laptop in. The experience was pleasant and efficient -- the staff knew exactly what they were doing and made sure to utilize all resources they had available to solve the customers problems. Mine in particular was timing - they closely followed up on the shipment of the part they ordered for my repairs and kept clear, prompt communication with me so that I got my repairs done in time while having maximum flexibility to access my computer. They are kind, well-informed, capable and resourceful -- an absolute delight to work with.

I took the laptop in for repair unsure of what the issue is for why it isnt turning on, but turns out it was a simple fix of disconnecting and reconnecting the battery. They did not charge me anything, and they were very nice! If any problems arise with my laptop in the future, this is the place Id go!

Updated Review: Phone issue still exist (I was told they would look into it due to similar complaints). However, when I visited the location, the representative was very helpful.

Friendly service great help!!! Highly recommend they are extremely professional and show you step by step the problem and the solution :) thanks again guys!

Fast efficient service. No nonsense.

We are having a very difficult time getting paid on past invoices. They are not responding to Emails or returning phone calls.. They still will not pay for past due invoices. Be careful ever doing business with these people.

I dropped in with a Lenovo laptop that was essentially dead, needing to get access to a presentation file. They quickly did some diagnostics and gave me a couple options. I picked one and they had me on my way in an hour. Friendly, professional, helpful. I hope I dont need IT service, but will be back to SMaRT if I do.

My mac needed to be opened because dust was causing it to overheat, it was still covered by AppleCare. They took it in and in 10 minutes it was done. Super nice people.

Over a month and my laptop is still as it was with no timeline on its repair.

Best service in the city.

Always good