Very pleased with the ease of booking, their professionalism and with their deep cleaning services. Moving forward, I am booking monthly deep cleanings with them!

American Maids came in to clean my apartment and did an absolutely stellar job. They even cleaned my tooth brush holder and got behind my tv stand! Place looks great. Couldn’t be happier. Great service for a great price. Will definitely hire again. Thx!

We had a minor domestic emergency when a construction worker in our place decided to cut tile IN OUR KITCHEN WITH A DRY SAW. There was dust. EVERYWHERE. I mean EVERYWHERE. We googled some places and found American Maids to be the most professional, best priced and speedy option. They were so accommodating and right on time. Then there is the cleaning. WOW. I cannot believe how above and beyond they went and how amazing our place looks. They were so efficient and I cannot say enough fantastic things about the customer service, pricing and results.We generally clean our place ourselves but with this kind of customer service and pricing, we are thinking of making it a monthly thing. USE THESE PEOPLE!

I requested a quote via site and they responded very quickly. I turned over an apartment for new tenants and they made the place as new as can be. I accidentally overpaid and manager immediately called me back to inform me they would be voiding an over paid check. They are hard working and honest. I will definitely be using them again. It is hard to find companies with this level of integrity these days.

Great company. I highly recommend their service. They do a really good job, pricing very fair.

To start - Id like to say this company has a great cleaning crew. They are very thorough and pleasant. This review is going to focus on their management/billing practices.I called a couple weeks ago to get a cleaning because they had sent a $10 coupon out via email. When talking to the woman at the office she said a deep clean would be $160 and a basic clean would be $89 BUT the coupon wouldnt apply to the $89. I then read her the email I got with the coupon which stated it DID apply to the basic cleaning and she said, Oh OK I guess its $79 then. I booked the appointment because $79 for a small 2 bed 1 bath apartment is pretty good.Now, 2 weeks later, I open my checking account and see I have a charge for $132 and think well they must have made a mistake. I called today and talked to an incredibly unhelpful woman who argued that the prices I was quoted arent real and asked who I talked to (uh I dont know its your company). I asked for a refund of $53 and she said no, we dont have a $89 price option. She did however mentioned that no coupon was applied so at the very least hopefully I can get $10 back. She hung up saying she had to talk to the owner and would call me back. STILL havent heard back.This company is shady now that Im looking into it - no prices posted on website or anywhere and no accountability. Ive suggested this company to two people to use in the past but with how much of a headache their billing is I wouldnt recommend them to anyone now.

Ive been using American Maids for the past year, and I couldnt be happier. They are very easy to work with, take payments by credit card and have been constantly superior in customer service. The management makes sure Im happy with every clean, and once I found the right fit with a cleaning team they make sure to give me the same team whenever possible. And my team is amazing. They do a fantastic job and even found earrings I thought I had lost. I really enjoy this service!

Competitively priced, timely, communicative. They fit me into their busy schedule when I needed a deep clean before hosting a big party. The crew showed up on time and were careful to make sure I was satisfied with their work--they even pointed out a couple of marks they couldnt get off the floor to make sure I was ok with it (stains and glue from construction--there was nothing they couldve done to get them up). I appreciate the ability to fill out a request for a quote on their website. A surprisingly large number of cleaning services dont accept credit cards (or highly discourage it), so that was nice, too. Overall this was the best experience I have had with a cleaning company. Definitely recommend!

My husband said, “somehow they got things cleaner than anyone else.” Great job cleaning. And I appreciate their commitment to giving back to the community.

I used them several times when I broke my shoulder and couldnt do much work around the house. I have a dog who sheds, so they had alot of vacuuming and dusting work to do. They sent a team of 3, usually, and the house was spotless when they finished. They were fast and efficient - as well as thorough. The fridge cleaning service is well worth the up charge. I also used them when I sold my house to clean before the new owners moved in. Again it was spotless, even inside the closets.I highly recommend American Maids.

They do a good job cleaning, I just wish they really moved things around and cleaned under the bed its really just a wipe down, dust down cleaning service. They have a checklist and youll only get a specified amount of things done. Right now they just vacuum around the table, as opposed to moving it aside and then vacuuming. But the Ladies are very nice and pleasant and they do clean, but theyre often on the clock and so you get a very mechanical list checked service. The customer service is excellent and they adjust to any travel I have planned. They come on time and always send me email reminders for appointments so I never miss one.

American Maids has cleaned my condo multiple times over the past year and I couldnt be happier with their service! Theyre timely and professional, and my place has never been cleaner. I highly recommend American Maids to anyone who needs quality cleaning service.

American Maids did an outstanding job cleaning my condo. Their maids deep cleaned everything. I will definitely hire them again.

One of the best cleaning companies in Chicago. The house always looks fantastic and their customer service is outstanding!

Great service.