The members of this insurance team are very professional, courteous, and meticulous. They have provided exceptional service. When my son recently got his first car, I did not hesitate to contact Blake who patiently answered all of our questions and walked my son through everything he would need. I really appreciate a team that is dedicated to service and makes you feel as if you are their only client. My father was insured by State Farm, I am insured by State Farm, and now my son is insured by State Farm. That is three generations. It is truly a family affair and Blake and his fellow agents make you feel like youre an important member of the family. Kudos to this team.

I highly recommend Zach’s State Farm insurance you anyone in need. The best part about being a customer here are the people/employees, starting with the owner Zach Betley, he’s a outstanding individual who genuinely cares and wants all his customers to no they are always taken care of, and feel comfortable! Then there’s my personal agent, Michael, he is absolutely outstanding, he’s friendly, positive and no’s how to save you money and get you the best price possible to save you money! Last but not least there’s Blake, I called to take care of something simple and he assisted me in a very professional and friendly manner. We shared some laughed and took care of business. To end it all, this is the place you want your insurance from. Plain and simple. Thank you Zach, Michael, Blake, and the rest of the team!

The members of this insurance team are very professional, courteous, and meticulous. They have provided exceptional service. Thank you Michael O’Brien!

Blake helped me save a ton of money on my car insurance. Everyone at Zachs office is polite and knowledgable. I fully trust them and it is never any trouble to make changes to my insurance plans.

Great savings & easy transition!As new clients of Zach Betley’s State Farm agency, we are extremely pleased with the care provided as well as the savings for our home, umbrella and auto coverage. Like most, we were hesitant to change insurance agencies. We assumed that it would be a big hassle but thanks to Mickey OBrien, the process was swift and seamless! We now have coverage customized to our needs! We are highly impressed with this Agency and its team!

Customer service has been terrible! A complete lack of accurate communication! Their claims department is even worse! Representative made baseless, inflammatory assumptions, then quickly back peddled when I confronted him on them. If I had a dollar for every apology I heard from State Farm, Id be able to buy a 2021 Lexus and pay cash for it! Has done nothing to make me want to continue doing business with them!

The guys in the office are amazing. They are very helpful and pleasant. Definitely recommend them to everyone. These guys are amazing!!

Zack and his team are awesome. I appreciate how courteous and professional the office as a whole demonstrats. I also like being recognized as an individual and not just a customer making a payment. As the guys asks how I and my son are doing. This speaks volume to me, and I will always be a loyal customer.Thank you guys. I truly appreciate you all.Renee Medlock

Best customer service!!!! Zach and his associates have always been there to address all of my questions or insurance needs in a timely manner and are always polite and understanding of issues that may arise. They take the time needed to answer all of my questions and always keep me informed on updates or changes to my account. They truly have been a source of comfort during those difficult times when accident or other circumstances require filing a claim, they make the process easy and as stress free as possible. I have been and will continue to be a loyal customer based on the customer service experience alone.

I shopped around before picking Zach Betley State Farm and I was very pleasantly surprised on how competitive the rates are for my home and auto insurance. Not only was cost a factor in my decision, but the team at this branch cannot be beat! Their willingness to help and provide answers for odd questions is incredible. Its really nice having an agent from the community who understands our homes! I cant imagine how I went years without this team!

Zach and his staff provide the best customer service! I had the pleasure of working with Mickey, who was very responsive with getting me set up with my renters insurance policy. He was very knowledgeable and informative walking me through the details of the policy. I also had the opportunity to work with Blake, who assisted me with renewing my policy over the phone and providing me with all necessary paperwork to share with my landlord within minutes. This staff consistently goes above and beyond for their clients and set the bar when it comes to customer service.

I’ve been with State Farm insurance(This branch) since 2014 with homeowners & auto insurance. Zach is my Agent.He’s a very personable guy. He (or staff) are quick to resolving issues when they Arise.Blake, when the extra mile to ask my questions Just recently. LOL! Nice guy !My experience has been A1....Highly recommended !!!!

I spoke with Blake today. He was extremely friendly and helpful. Anytime I call and have a question or concern they are more than informative and welcoming. It’s rare to find good customer service these days. I have been with State Farm since I started driving at 16! Through my cars ups and downs I haven’t been disappointed. If you’re looking for an insurance company, give them a try. I strongly believe you will be more than satisfied.

Zach and his team eased the transition of consolidating our insurances into the same State Farm account for a better rate. He is always available when questions regarding insurance need to be addressed. I highly recommend working with Zach.

Very caring, professional, considerate and high quality customer service! I absolutely recommend for anyone looking for insurance to connect with Zach and his team! Btw... Blake is an absolute rockstar!! Best decision ever!

Zach Betley and his team are the best! Great service and always readily available to answer any questions or concerns. He does a fantastic job representing his clients and really shows that he cares. Definitely would recommend him to anyone in need of an insurance agent.

I recently needed assistance with insurance for my home and Blake, from State Farm was there to assist me immediately. After helping me very quickly with the homeowners insurance question, Blake from State Farm then asked if he could also send me additional information that could save me money. I was very pleased with his responsiveness and professional demeanor. His friendly personality made me very happy to have Blake from State Farm as my local agent. Thanks.

These guys have always been very friendly and knowledgeable. But recently when I had a claim is when the rubber hit the road, so to speak! Zach, Brad and Mickey stayed on top of it with me from beginning to end, getting me to the right body shop and just seeing to it that everything went smoothly. In fact I had a rental car and my car was in the body shop the very next day! Can;t say enough about their service and genuine concern. The claims folks in Texas were fantastic as well.

From the first time I spoke with Zach on the phone, I could tell he truly cared about his clients. Upon calling him, I was really hoping to find someone trust worthy who could help me lower my rates. Can’t believe how much money he was able to put back into my pockets and get me better coverage than what I previously had. Kind, caring, and overall genuine people who truly want to help whoever walks in the door. You will definitely be taken care of here. Zach and his team are the best out there.

Blake is always so helpful and responds quickly. We have bought and traded 2 cars in the last couple of months and he made it so easy. Made sure we have the best price.

Zach and his staff have been helpful to me and my mom who have had their services for a few years now. Appreciate all theyve done for us. Very friendly staff and personable.

I experienced a great walk-in visit, the team were all nice and very well spoken with matching personalities. They got the job done helping me with receiving car insurance broke down all expenses etc. Overall all my needs were taken care of.

Was ready to hang up just another sales call I thought! Honesty from the start kept me on line! The rest is history feel lucky to not have hung up. Got a great rate and real personable service. Thanks Guys TK

My husband and I started working with Zach, Blake and team when we moved down to Beverly about a year ago. They were very welcoming and have been great to work with. Blake in particular responds to any questions or insurance needs immediately, and he’s quite personable to engage with. We have both our auto and home insurance with Zach, and highly recommend them as a reliable partner and resource in the somewhat complicated world of insurance.

Customer service with these guys is on point! Ive been with them for a while, and anytime I call Zach or Blake they are there and ready to help. Definitely deserve some recognition for their hard work; especially in these difficult times!!

Wonderful customer service! Best Insurance team I’ve been with in the past 20 years. Have home and auto and couldn’t be happier. Immediate response time ...unheard of right? Zach, Blake and team are not only on top of their game, they go out of their way to take care of you. A big thank you from me to Zach and team!!!

Outstanding office! Zach, Blake, Mich and Nicole are the best insurance agents. Their professional, knowledge and patience with me while shopping for auto and home insurance was exceptional. If you are looking for a team that you can feel safe and comfortable with, this is the office to go to. Thanks for making me feel like more than just another customer.

I recently starting doing business with Zach and I am happy with the decision. Him and his team, including Blake, take the time to walk you though what’s in your policy. 10/10 recommend!

If youre looking for personalized friendly and timely service, contact this specific State Farm location. I researched other companies and locations; by far, Zach Betley - State Farm Insurance Agent is THE BEST! I worked with Blake! He is quick to respond, professional and courteous! He has such a friendly demeanor and is eager to help you get the best quote and coverage for your home and auto. I am positive he will do the same for any other products that are offered by State Farm. Blake is EXACTLY what I personally needed in an insurance agent. Thank you!

Blake, Zach and team are awesome to work with! Very responsive, excellent at explaining insurance terminology and top notch customer service. Highly recommend!

Reliable agent who is timely in response and easy to communicate with. He displays consistent effort to care and empathize with his clients.

Zach and his team are amazing! They are always very responsive and have been quick to chase down answers to even my most challenging insurance questions. If you live in the Beverly area, I highly recommend checking them out because of their excellent customer service and State Farms very reasonable rates.

If there is something we all need today.. it’s insurance. I switched four years ago to Zach Betley’s State Farm Agency from another big named insurance company . The home and auto policy coverage, I needed were met.I have had to call the office for various matters, and they’ve met all my expectations. Absolutely the best customer service.They are right on .. helpful, courteous and professional. Great neighbor in our Beverly neighborhood.Thanks Zach, Blake and others in the office. I tip my hat to you all!Kathleen Jones

Everyone at Zach’s office was extremely helpful in all my home and auto needs. They are all very educated in everything insurance related, and were able to answer all of my questions. The staff is not only professional, but also very friendly and take the time to get to know you personally.

My experience at State Farm with Blake Waller was one of the best I’ve encountered with an insurance agency. Blake was very knowledgeable about all the services and coverage that were available to my family. Blake went above and beyond through ensuring that my parents had full understanding of their new policy. He was very patient and friendly.Any one who is seeking an insurance representative who is compassionate and well versed about the products and coverage as well as their customers knowledge of insurance should visit this agency.Thank you Blake,-The McKinney Family

Just wrapped up a great deal with Zach over at State Farm in Beverly. My brother who has been Zachs client for the past several years promised me a great Agent, great Customer Service and better pricing than my current provider. He was right on all accounts. Very professional and efficient handling of all matters. Highly recommend Zach and his coworkers.

I would like to say I had such a very uplifting experience with Blake Waller. Oh my God when I thought all the good broker where gone. Blake stay in touch we me, found the best quotes for my home owners insurance, business, and car insurance. I havent met a broker like him he remember me after all these years thanks Mr. Betley for such a kind thoughtful young man who cares for your long term customer. And the new look for the office on 100 th and Western is beautiful and inviting. Thanks State Farm on Western keep up go work Mr. BLAKE WALLER thanks a million.

Have been going to this State Farm for years and never ever had a bad experience. Had an issue with the online bill pay - called them up and talked to a Blake and he fixed it immediately and followed up the next month to make sure it was all going okay. In my opinion, that’s attentiveness to the customer and show their willingness to provide a great service. Thanks State Farm!

Zach was my husbands agent years before we got married, and has continued to be so since. He is extremely helpful and personable, and the rates weve been given are very competitive. We highly recommend him and his group.

Zach, Blake and the team are great people. They help me through all of my insurance needs, while explaining all of my options. I feel comfortable and safe after making a purchase. This is my home for all insurance needs. Highly recommend.

Zach and the team do a great job making sure I am updated and taken care of regarding my insurance needs. They provide outstanding customer service answering any questions I may have. If I had to recommend an insurance provider, they are top of the list!

Everyone in this office is amazing. They know my family and have help us out with whatever we needed. I truly recommend coming here for service and know youll be in good hands!

I’ve been a StateFarm customer for years and I’ve never had a single issue with the service. The team is responsive and the rates are fair. The service is of great quality. I trust StateFarm and Zach Betley with all of our insurance needs.

Fantastic customer service by Blake and Zach. I was hesitant to move from my previous insurance agent but they made the transition smooth and saved me big money.

So, I have been using this State Farm for years and my husband and I are always pleased with the level of service that Zac and Blake give. I really like how detailed they are in explaining our policy and giving us real world examples of what our coverage truly covers.

Blake and Zach was very professional and honest! Their continuous follow ups through out my process made me feel like I definitely went with the right choice!

First off! I could not ask for a more awesome experience with these guys at the Zach Bentley location. I have been with them for about 3yrs now.. Blake is the best.. he cut my insurance incomplete half on top of adding another service.. love these guys and thanks for always finding a way to make me personally happy.. great group keep it up!!!

Been with this office for little over two years now and couldn’t be more pleased with the service. I’ve been with other State Farm offices (I won’t mention them) and other insurance carriers, but none has been as good as Zach’s office. Keep up the great work guys! (Special thanks to Blake for the help with my new car)

I’m very thankful for Zach and his Team.!They are always on point and quick to help.They are simply the best.Zack’s Team continues to show professionalism and personal interests to their clients on many levels every day. Mick and Blake are great in providing knowledge on information and their experience shows.Zack’s passion, drive, and enthusiasm with his Team as leader of his company is clearly seen by the way he puts his clients always first.I highly recommend Zack and his Team to anyone who is interested in the best.!

Zach and everyone in the office goes out of their way to help and answer questions. My experience with State Farm has been amazing because of their professionalism and positive attitude. I recommend them to everyone. They are there for you when you need them!

Zach and his team do a great job explaining the coverage and the process. They are very easy to work with and I recommend them to anyone who is looking for a honest agent. Nicole and Mickey both were very helpful.

Zach Betley along with ALL the other agents at the 10028 S. Western Ave office in Chicago ( Beverly area ), are the best! Professional, friendly, efficient in every way possible. My husband and I had several choices with different companies and we feel extremely fortunate that we chose StateFarm and this office in particular to represent our insurance needs.Tim & Sharon Hynes

Wow these guys are amazing!!! Blake went above and beyond to help me save $$$. He is very knowledgeable and knows INSURANCE. After my experience with blake it made my prior agents seem mediocre. They really make your customer experience feel like it should be. I highly recommend Blake & Zach for any or all of your insurance needs I guarantee you will not regret it. If you dont believe me just read the other reviews. This team is awesome!!!!!!Thanks Blake!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I switched to State Farm from USAA . My Insurance agent Blake is Amazing!! His customer service is outstanding, I can always reach Blake and he is very nice, professional, personable, and articulate!! I was amazed at the deep discounts i have received with more coverage from State Farm! I recently was involved in a hit and run and i was not the one running!! I called Blake and he handled everything for me, I drove my car to the body shop near me and they had a rental waiting for me. It was poetry in motion with State Farm. Thank you Blake and Zach

Blake was extremely helpful and knowledgeable, making getting insurance through them a breeze. I highly recommend Zach & his team for any and all of your insurance needs!

Zach and his team have proven to provide a high level of customer service. They have always listened to our needs and provided information as quickly as possible.

We have been delighted with the friendly helpful professional and insightful service we have received with Zach and Blake!

Zach, Mickey, and Blake are the best insurance agents hands down. I’m so glad I switched to state farm and got them. They make everything so easy and help every step along the way. Best insurance agents ever

Zach and his team provided me with great coverage. They even went out of their way to come jump my car when I was a few miles from the office. Great team they have over there

They are awesome. Customer service outstanding!!!!! These guys really have mastered the insurance business and know how to treat their customers. Very professional!!!!!!!

Zach Betley State Farm is great. They have exceptional customer service, Blake responds to all calls, text, emails. They saved me over $1000/yr with home and auto. Give them a call you’ll be glad you did.

Today was my first day with the state farm team… so helpful… Made me feel right at home .. any questions were answered on the spot ... made me feel right at home… Did not treat me like a customer ... treated me like a friend that I knew for years… I totally appreciate all of their help .. GOOD PEOPLE !!!

Truly enjoy working with this team. Blake is so helpful and always provides me options that would work best for me. They are timely in their replies and I will be a faithful and loyal customer. Thanks for all you do for me and my little girl!!!

Jake reached out to me at the perfect time. I was searching for cost savings on my auto insurance. I am a low mileage driver and he was able to get me the policy terms I was looking for at an incredible price! I am so grateful to Jake and his quality customer service! Im a State Farm customer now!

The service at this location was exceptional. Very caring and flexible. Good rates and an even better value.

Absolutely fantastic service. Blake Waller did an absolutely great job in quickly pulling together multiple insurance estimates that were much better and cheaper than our previous policies. I highly recommend this agency.

Very professional and attentive. Takes care and time with his clients and makes the process easy.

Excellent customer service and the money saved has been so helpful to our entire family. Nicole has been wonderful through the whole process. Huge thank you to the whole team!!

Zach and everyone at Zack Betley State Farm are so Awesome, helpful and friendly to work with! They really do care and go the extra mile to help take care of your business for you!! All there at the office are Fantastic!!!

Zach, Mickey, and Blake are very professional, responsive and courteous . They handle my home and auto insurance. They do an excellent job.I would not hesitate to recommend them.

Zach did a wonderful job getting my family set up with various insurance policies! He has assisted us through different needs over the most recent years and has continued to guide us in life, home and auto policies. His professionalism and dedication to his work make him a joy to work with. He is dependable, knowledgeable and timely in all regards. Our family recommends Zach and his team for any of your insurance needs!

The Customer Service has been so great at this State Farm Insurance very professional with any questions I ask about any of my policies. They always respond back timely with any issues I have and Guys keep up the great work.

Mickey O’Brien provided us with outstanding customer service, while also setting us up with great insurance coverage as first time as home buyers. He made it an enjoyable and seamless process for us. We highly recommend his agency!

Mickey was very helpful with placing my coverage. He was very informative which made the experience less of a hassle than I expected. Great agency.

Zach and his team are extremely helpful and knowledgeable. They go the extra mile to make sure all of my insurance needs are met. HIGHLY recommend Zach and his team!!!Niko

They understand what it means to give great customer service while also giving great strategical advice when it comes to get the best possible insurance rates. I am a big fan of State Farm in general and between these two go-getters I can honestly say that I am 120% satisfied with their services. Between Zach Betley and Mickey OBrien no better Insurance Service has ever been provided to me.

Thanks guys for all your hard work. Mickey and Blake are great to work with. Both maintain professionalism at all times. I would refer Zach Bentley to anyone.

They sat down with me a couple of times went over the numbers and ended up getting better coverage on house and auto for less than I was paying with previous coverage. They gave me the quotes so I could take my time to compare and it wasnt even close. Would highly recommend this group make you feel welcomed.

Purchasing a home can be a very intense process, Blake made the insurance purchase part of the process an easy and pleasant experience. In this season of thanksgiving, I am thankful for the dedication and friendly environment that this office represents.

Blake, Mickey and Zach will go the extra mile for their customers. Their customer service is unparalleled and they treat everyone like family when they walk in the office. I would highly recommend Zach’s State Farm agency.

I am looking to relocate and he has been very helpful. He is professional and very knowledgeable. If I have to come back to Chicago, I know I have an insurance home to go to.

Between Zach Betley and Mickey OBrien no better Insurance Service has ever been provided to me. They understand what it means to give great customer service while also giving great strategical advice when it comes to get the best possible insurance rates. I am a big fan of State Farm in general and between these two go-getters I can honestly say that I am 110% satisfied with their services.

Zach Bentley and his State Farm team on Western Avenue always do a great job. They are helpful, insightful and courteous. They always follow up when we have an issue pertaining to a policy. I’ve been with Stare Farm since 1992 with original agent Ken Murcury and plan on continuing for years to come with Zach and his team.

Zach Betley and his staff are Awesome. Whatever my needs are they are met with ease. I have been with this office on Western for over 30 years plus, and have had no complaints. I truly appreciate and trust, Zach and his staff. Thank You All.

Best insurance company around . Mickey is outstanding. So helpful. I couldnt be more pleased with my results.

I couldn’t be more happy with my choice to go with Zach and his office; a night and day difference from my previous Allstate office. He guided me with all products and educated me about the importance of life insurance, so I began a policy that will protect the future of my family. Anyone looking for a dedicated and personalized experience should be with Zach and his office!

After 40 years with Allstate insurance I decided to switch companies. Fortunately I came across Zach Betleys State Farm office. Zach is really a cut above the rest, personable, patient and extreme;y knowledgeable. No high pressure, just great customer service and advice. I dont hesitate to recommend Zach and his office. You owe it to yourself to engage with him about your needs.

Super responsive, knowledgeable, and helpful! Able to work with my tight deadlines and got me a great price.

Zach and his team are extremely knowledge and professional. Wouldn’t think to be with any other agency. Thanks guys!

I actually enjoy dealing with my insurance company since switching to Zach Betley! They take the grunt work out of the process and make every conversation personal and pleasant! So happy I switched!

Cold calls me out of the blue like Im his friend. By my first name. Isnt even a local agent to me. Doesnt identify himself on the call and tries to start a conversation. I force the hand and make him tell me who he is.Oh insurance guy. So youre trying to sell me new insurance then ? I ask. He confirms.At that point Im done. This has been an incredibly unprofessional experience from start to end of call. As long as this guy is a state farm agent I wont even consider using anything from state farm at all.Im not your friend. I am a prospective client. Treat me like one. For any new customers, please avoid this unprofessional pushy and rude agent, and go to someone who would actually appreciate your business.

Mick O’Brien takes such great care of our insurance needs. He is the BEST !!!

This State Farm office has excellent customer service! I can always count on this team. Whenever an issue arises, State Farm is always there to help! This team is always reliable to their customers.

Blake and Zach really care about their clients. They always take the time to answer all of my questions. Very happy with their service.

Blake at State Farm was spot on and on top of everything! It was a great experience from start to finish. Very easy and also very professional. I look forward to sending more clients their way!

We have been with State Farm for many years, for home, auto and life insurance, and specifically with this office, first with Ken Mercury and more recently with Zach Betley. Over the years, the office has delivered consistently excellent service, as well as friendly customer service. I would recommend the Betley Insurance Agency to friends and family alike!

Very helpful and responsive to all my policy needs and questions

Mikkey was extremely helpful. He answered every question I had and went above and beyond for me.

If your looking for an insurance agent that will make the whole process easy for you look no further. I worked with Zach and he reviewed car, home, life, and disability insurance with me- couldn’t have educated me any more. He set me up with a secure bright future.

Mickey OBrien is the man to go to for insurance needs.It was a no stress process. He helped me find the best deal possible. Thanks for the great help!