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Lakeview Insurance Agency
3438 N Southport Ave, Chicago, IL 60657, United States
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Lakeview Insurance Agency

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Ka
Review №1

“Andrew Allan, our agent, has consistently given us amazing service with great communication. He patiently explains our options and answers our questions in a timely fashion. We saved a lot of money using Lakeview Insurance.”

Ga
Review №2

“Ive worked with Doris Ortega and Chuck Stewart for 25+ years. They are professional and down to earth. So helpful.”

AL
Review №3

“Very easy to work with. Quick response. They are available if you need them!”

Je
Review №4

I like this place for a couple of reasons. One is that it’s in the neighborhood, agents are people that live and work in the area and I like that connection. Secondly, they are pretty helpful and quick to respond to get your question answered. I’ve been with them a few years now and have been pretty happy with them. I can send and email or pick up the phone and get an answer same day. Also, I like that they can shop rates with different insurers.

Mi
Review №5

“Ive been with you for a long time. I appreciate your looking out for my insurance interests.”

Ru
Review №6

The staff at Lakeview Insurance Agency is always friendly, professional, knowledgeable, and helpful. My husband and I have used their services for years.

Ra
Review №7

I am quite surprised at the ratings because I have had a terrible experience trying to purchase Medicare insurance here. I have been a customer for a long time and find that there is one person who is extremely good and the agents around him have an attitude or something because it is difficult to get a return phone call. I have been waiting 3 weeks for a reply to a complaint letter directed toward the owner of this Agency but it appears that he can not be bothered.

Pe
Review №8

I only have to think about insurance once a year and I know that its done well.

sh
Review №9

Very knowledgeable and honest agents.

Da
Review №10

“Service. Whenever I need help with a policy, you are there to help.”

Wh
Review №11

Great agency to work with! I cant recommend them enough!

Ga
Review №12

Crystal is amazing and she has painstakingly explained all things insurance to my ignorant self. She has been patient, clear and friendly. I trust her completely and have recommended her to friends and clients. She is always available when I have questions, need help or recommendations. In addition to how professionally excellent she is, I have thoroughly enjoyed personal conversations with her and there is no doubt that she is genuinely interested in my family and well-being. Shes the best!

Ma
Review №13

I received a rough quote from an agent, Crystal, who helped to educate me on purchasing auto insurance in general despite not purchasing the Erie insurance policy she quoted me on. As far as providing stellar objective advice on purchasing insurance (Erie or not), Crystals willingness to help me this morning is a perfect example of how companies should be interacting with prospects and customers. Top-notch customer service.

Da
Review №14

I have been a faithful customer of Lakeview Insurance for over 25 years. Through those years I’ve had the great fortune to work with Doris Ortega. Doris has been a professional, personable,and knowledgeable representative of Lakeview Insurance and for this I’m truly grateful. I’ve always felt like a valued customer. I consider Doris a friend who has our best interest at heart. I think that speaks volumes. Don’t you?

Ph
Review №15

Any time we have had an issue or question, Crystal has helped us to resolve it quickly and efficiently, often without us doing any work.When policy changes arise, Crystal has been quick to inform us of those changes and directed us in the best approach.In sum, the customer service we have had from Lakeview Insurance has been excellent.

Gu
Review №16

I love that Lakeview Insurance provides me with the lowest rates I can find in the industry while providing all the coverage I need.I have worked with Doris Ortega for over 15 years and would not consider working with anyone else. Shes responsive, conscientious and a great problem solver.Doris and Lakeview Insurance rock !

Ja
Review №17

I am so grateful to talk to an actual human being when checking things off my to do list, and these human beings are top notch. The people at Lakeview Insurance Agency have warmly helped me with my confusing insurance needs every time I walk in the door. They are quick and knowledgeable. They translate confusing policies into terms I understand. I’m lucky to have them in my neighborhood!

Ro
Review №18

Lakeview Insurance has been excellent. Our agent, Carolyn, has been informative, helpful and conscientious for 14 years. I periodically check rates to be sure I am getting the most for my insurance dollar and I find over and over that Lakeview Insurance is competitive and only works with high quality insurance companies. I have referred numerous friends to Lakeview.

Pa
Review №19

Im really happy with Carolyns response time and attentiveness to my questions which I almost always ask through email over the years. This past year, I looked at Geico online to see if it would be cheaper than what I was paying which it was, and then I also looked at some sort of online broker, and when I reached out to Carolyn, she got me a quote which almost matched the ones I had along with my request to pay with credit card and monthly. I am glad to stay with Lakeview because I enjoy having Carolyn to call and have on my side when something happens rather than having to deal directly with the insurer.

M
Review №20

We are always able to speak personally with Carolyn or Mark to have our questions addressed; always feel that our concerns and requests are respected. Always experienced a warm and friendly interaction with our insurance company. Very lucky to have that connection.

MJ
Review №21

I have worked with Chuck Stewart and Carolyn Greenwood having my commercial insurance handled by them for thirty nine years. Their combined knowledge and genuine concern for their clients is what sets them apart from other agencies. I wouldnt hesitate to recommend Lakeview as they are effortless to deal with and put their clients interest above all else. Refreshing in todays world, to say the least !

Li
Review №22

We are a self-managed condo association with six units in a well-maintained vintage building. When our previous insurance carrier kept increasing rates, and other big insurers werent interested in our vintage building, we called Lakeview. They found us equivalent coverage at a much better rate. Since then weve had only modest increases, and this year they even reached out to the company and got us a lower rate than the year before.

Tr
Review №23

Doris takes great care of us. Shes always quick to respond and does her best to get us the lowest rates for home and auto insurance. Weve been very happy with Lakeview Insurance for many years and look forward to continuing to work with them in the future.

Mi
Review №24

Andy at Lakeview Insurance helped me so so much! It seemed like he jumped through every hoop possible to help me find an insurance that worked for me. Im extremely grateful for all the work hes done and would 100% use him for any insurance needs I have in the future. Thank you for everything!

da
Review №25

They was very helpful and presistant in there search for a great or better deal.

Ma
Review №26

Lakeview Insurance Agency is wonderful! They do the necessary research, find you the best package at the best price, and provide personal service with every request. I recommend them highly, especially Jeanette Uhlmann.

yv
Review №27

I called into Lakeview today after requiring a new broker after a less than stellar experience with Brokerlink and spoke with Janyce. Not only did she provide more guidance and help than @BrokerlinkCA gave me in five years, she gave me a cheaper quote with more coverage. Do yourself a favour and shop locally. I just wish I had done it sooner.

An
Review №28

Lakeview Insurance has always been immediately responsive when we have a question or need. They also stay up to date on our account and recommend advisable changes. They have found us excellent coverage.We have worked with Lakeview Insurance for years and highly recommend them.

ja
Review №29

The personalized service that your agency provides is amazing someone is always there to answer a question or help with a problem. I love Carolyn she is extremely helpful and prompt in return a call or email I have been a customer of theirs for years and love Lakeview Insurance!

El
Review №30

Ive been a customer now for a little over a year and am very happy with the level of service and product offering from Lakeview. Andy is very personable and outgoing. Have life, auto, home through these guys. Best in town.

Ri
Review №31

In the almost 30 years I’ve done business with Lakeview they have always worked to find the best insurance policies for my home car and life. Service is always prompt and friendly. Carolyn is the rock star of insurance agents.

D
Review №32

I would suggest that you use a broker like Lakeview Insurance Agency to make sure youre getting a good value/price for insurance. They will save you the hassle of shopping around for multiple quotes. My agent there, Nancy, always treated me promptly and professionally.

Pa
Review №33

Ive been with Lakeview Insurance since 1979 and have never considered switching because of the personalized service Ive received. Whenever Ive needed assistance its been there and made solutions easier. This has been invaluable to me.

Su
Review №34

Doris Ortega has been our go-to person for insurance needs for many years. She is always quick to respond to ANY questions and service needs, searching for the best answers and rates. On top of that, she does all this with a big smile that comes right through the phone. We thank Lakeview Insurance for giving us Doris to serve our needs!

Wi
Review №35

The personal attention I receive from Lakeview Insurance Agency is invaluable along with my telephone calls and emails being answered very promptly. I am extremely pleased using them for all my insurance needs.

Na
Review №36

I have had my insurance with Lakeview for many years now. The agents at Lakeview are always so helpful and responsive and have alerted me when a better rate might be available or my coverage needs change. Thanks for your help! Nancy McDaniel

Ka
Review №37

Over the years, it has been a delight to work with Carolyn and others at Lakeview Insurance. The service is outstanding and they work to find the best, most cost-efficient coverage for a variety of needs.

Si
Review №38

Jeanette is always on top of her game. I can always reach out to her for any questions. Love you guys!

je
Review №39

Lakeview Insurance has been a great partner over past 10 years. They competitively shop our business insurance and provide great customer service - responding to our clients requests for certificates and additional insured without hassle.

Ji
Review №40

I Dealt with Nancy, who is very knowledgeable in Insurance. She made me feel assured that I choose the right person and right agency for all my insurance needs.

Da
Review №41

Nancy Forys has been very helpful anytime Ive needed anything - whether to change my insurance or file a claim. I would absolutely recommend Lakeview to a colleague or friend!

Ga
Review №42

We have been in business with them for over 10 years. Great company.

H.
Review №43

Service: quick, efficient, knowledgeableand professional in a friendly atmosphere.

SE
Review №44

Thank you for doing such a great job! Doris.

Jo
Review №45

Great personalized customer service.

Wi
Review №46

Always fair, never pushy, reliable, and trustworthy.

Ca
Review №47

Very knowledgeable and helpful.

An
Review №48

Great Independent Agency

Information
100 Photos
48 Comments
4.8 Rating
  • Address:3438 N Southport Ave, Chicago, IL 60657, United States
  • Site:https://lakeviewins.com/
  • Phone:+1 773-871-8000
Categories
  • Auto insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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