Definitely recommend them. My Agent Nalleli is so very professional and friendly. I have been working with her for years. She has been very helpful and fast in responding to any questions I have. Cynthia never fails to send us a holiday car every year. My husband and I love the appreciation we receive.

I have had such a wonderful day experience. Nalleli walked me through the process and took her time to make sure I understood everything. Cynthia even sent me a beautiful Christmas card. I’ve had a very caring and professional and is experience .

Nalleli is always helpful. Great office to work with

Best agent in the world! She cares about her clients. She makes sure that you are clear of your options, so that you wont get policies that you dont necessarily need. Highly recommend her.

Very, very bad service. Lying about policy cost and changing it on you like no big deal.Weve had home insurance with this office for 13 years, it was ok, nothing fenomenal (isnt that what we are paying for?). Well we made a big mistake when desided to add 3 cars and a trailer to make it a bundle. For 2 month Kaneesha couldnt get it straight, lenders were threatening to fine us for insurance issues. (or VIN is incorrect, or paperwork doesnt show in the system as insured, 3-4 times some kind of mistakes). After endless amount of calls we though its finally all done. Nope. Checking my credit card statement (insurance was set for autopay, big mistake) and see that State farm charged at $30 more than was supposed to (keep in mind, we just signed our contract a month ago (after run around for 2 months). So we call the office, Kaneesha no longer works there and Naeli or even Cynthia will check and see why did it go up in just 1 month. its been 10 days, still no resolution. We work and dont have time to be going back and fourth million times. I call them leave a VM that need to know whats going on. They call back when I am at work obviesly and leave me a voice message that they tried reaching me. Dont leave me stupid VM about the fact that you called me, so we can keep playing tag, just leave me a voice message on whats the issue and what did you do to resolve it. My bad to have it on autopay, will never make this mistake again. They seem to not have enough staff to attent issues and they only keep busy selling new policies.

Cynthia and Naelli are the go to people for all your insurance needs!

Very knowledgeable and caring.