My wife and I have been with John Nuzzo State Farm Agency for at least 20 years. We think the whole team is Great. This is the 1st post I have ever done anywhere for anything. The reason Im doing it now is I had a question for the agency and the quick response and the advice i received was right on. It was very much appreciated and I thought I would let everyone know how good they have been all these years
I have been a customer of John Nuzzo at State Farm for more than 10 years. Their office is AWESOME! The staff is friendly and knowledgeable and always more than helpful. Customer service is a top priority of mine and they never disappoint. If you are shopping for new insurance, give John a call you will be happy you did.
Our family has been a State Farm customer for many decades and we recently chose the Nuzzo Agency to handle our insurance needs because they had so many wonderful reviews online. Part of our business relationship entailed doing a thorough review of our homeowners policy which required some adjustments to properly reflect all of the upgrades in our home. Ellen Kolad reached out to me directly before I even asked to review the policy and bring it current. I found her to be very knowledgeable and professional in handling this issue as well as being very patient with my concerns. Im looking forward to a continued relationship with John Nuzzo, Ellen Kolad, and all of his staff.
Good afternoon,my name is John Conenna, I would like to take this time to say thank you to your office and Natalie Rafidi for your outstanding service and work ethic during a very critical time with my insurance claim on my commercial bldg.Natalie assured me every time that all would be fine in this matter,she is very detailed and precise.I can t tell you how thankfull i am of how she handled the claim along with Mr Nuzzo..Nowadays its hard to find a good insurance company,im very fortunate to have State Farm to help during this period,but again i truly thank Natalie and john..President,John F.Conenna,Venus Travel Inc.
Natalie and John took great care of me quickly and professionally. Always offering help, great prices, and friendly service. I wouldnt want to look anywhere else for insurance needs.
I have been with John Nuzzos team for the entirety of my driving and adult life. The team has been nothing but easy to work with, professional and honest. They reach out to me with recommendations and even when my policies increase/decrease in a very timely manner. My parents used John Nuzzos team and as I grew up and got my own car and home was easily able to transfer service between policies. I could not be more happy with the service I get and am happy to recommend the team.
Natalie does a fantastic job! It’s great to know my insurance needs are always taken care of without me having to worry - I would recommend to any friend or family member. Thank you Natalie!!
We’ve been using John Nuzzo’s State Farm for probably more than 3 decades for our business and family needs. They are very responsive, extremely friendly and always provide the best value! Also need to do a shout out to Linda C. as she has been so great! Highly recommend!
Posting this for responsiveness. This is very important when trying to get things done with a refinance or home purchase. Literally did in 30 minutes what most others take days to do and when you are buying a home you dont have days to waste. As a lender, I 100% recommend!
John and his team are great! So patient! They always take the time to answer my questions. I highly recommend Johns office for your insurance needs.
How do you rate 6 Stars on this thing? We’ve been using John Nuzzo’s State Farm for decades now and when it comes to trust, respect and building relationships, there’s no comparison. It’s true; they are a good neighborhood friendly place of business! Big SHOUT out to Linda C. as she has been our “go-to” for so long, we feel she’s a part of our family! They’ve always been fair and take the time to explain what we need vs. what we don’t. We get the best in service, dedication and honesty - things you just don’t receive from other places. Since we’re already in good hands, only pay for what we need and they’ve seen much more than a thing or two, why go anywhere else. Great place! Thank you for all your support, help and service!
John and his team are incredibly responsive and took the time to help me truly understand what I was buying...I know more about insurance today than ever! Not only a great experience, State Farm and the Nuzzo Team has great insurance rates!!!
I have worked with Ellen Kolad at John Nuzzos office for many years - she is the best! Very professional, responsive and always there if you have an issue, question, change, etc. to your policy. Simply the best! Sad to be leaving such great customer service after many happy years but am unfortunately moving out of state.
Great peoples who cares, super prompt response. I would recommend this agency to anybody . A++
I had the pleasure to speak agent John Nuzzo today. I appreciate the care he takes with his customers with their insurance needs. Thank you!
I have been a client of this State Farm agency since I began driving (and my parents have been with John Nuzzo dating back to the 70s). I will not go anywhere else. Linda is the best at answering all my questions and being there for me and my family. I cannot say enough good things about Linda being so friendly and knowledgeable. You will be very happy with the above-and-beyond service you receive.
I became a young homeowner and was so nervous and overwhelmed, but Linda was so kind and helpful in directing me what to do and got me my quote quickly! Very responsive and my insurance was set up within a day. I really recommend John and Linda.
I have been with a few different insurance companies over the years and Johns State Farm office is by far the best I have worked with. I want to give a shout out to Linda! She is always available for any question I have (seems like I have a lot lately :) and her response time is exceptional.
Natalie is always helpful and quick to returning calls for all my insurance needs.Thanks again
Linda Caliendo has been my (and my entire family’s) insurance agent literally forever. She is super professional and responsive, always making any situation super quick and easy and really looks out for her customers. She has never given me an answer that I don’t like and goes out of her way to make everything as simple as possible. Would highly recommend!!
I have nothing but positive comments for John Nuzzo and his staff of caring people and State Farm Insurance. They have always been at the end of the phone when I/we needed them; returned our calls promptly; answered our questions completely and gave us incredible service. We have been with State Farm for at least 30 years and I could not be happier. John was even kind enough to reach out to me during the Pandemic to see if I would like my rate altered since I wasnt traveling as far! Who does that? And even more importantly, when we needed Insurance help with Fire, Auto Accidents, or theft, we were attended to promptly, with full monetary coverage, and without hassle! Again, AMAZING! Thanks for allowing my praise.
LOVE my state Farm office and all the staff especially Linda always so helpful and responsive. We have been with this office 40 plus years. Highly recommendee
Wow! Was referred to John Nuzzo for homeowners insurance. I emailed on a Sunday, not expecting a response. Within a few hours, I received a warm welcome and was connected with Linda. Linda made the entire process a breeze - she was responsive, efficient, and very quickly and clearly answered all of my questions. Purchasing homeowners insurance and switching over my car insurance as well was the easiest decision I’ve made.Thank you both!
Been using John Nuzzo for years and have never had a problem. Always very responsive to any questions or problems I have. Linda is great to deal with.
We have been with John Nuzzo State Farm for many years and have always been completely satisfied. We absolutely love Linda as she’s always so helpful with all of our insurance needs, and responds very quickly to our phone calls and emails. John and his staff are excellent and provide the best customer service, we highly recommend using him for all of your insurance needs.
Linda is always professional, courteous, and honest. My family has been with John Nuzzo for over 30 years and will NEVER consider going anywhere else. We love you Linda!!!!
Yes, love them for years please I highly Recommend them they are very responsible reliableEspecially Linda from State Farm
When looking for the highest quality of “Customer Service” go no further than the team John Nuzzo. Employee associates should be integrated into the Springfield headquarters on service relationships so that all others know how to operate at the highest level.
John Nuzzo’s office is the best. I’ve had all my insurance with them for over 25 years. Everyone I’ve had the pleasure of talking with and dealing with are not only very knowledgeable, they are extremely helpful, personable and super friendly. Especially John and Linda.
Ms Linda Is my State Farm agent and she is very professional in her work. She always friendly over phone and she’s a caring person. She helps you when you have a issue she make sure what ever the situation is she gets it fix for you. This site have good quotes and helps you with what’s convenient for you.Ms Linda thank you
Great Customer Service. Whenever I need them i get the quickest responses. They are easy to communicate with and explain when I have questions. Exceptional service.
I’ve never had an issue with John Nuzzo’s office. Natalie is always super helpful and professional. I wouldn’t go anywhere else for insurance!
I have been a client at this office for a while. Everyone here is very friendly and professional. Linda has helped me several times. She is amazing. She is very efficient and always provides an excellent service. I highly recommend this office!
This is my first time working with this office and the process has been very smooth! I worked with Linda and Ellen who have been very kind and responsive! So far so good! ☺️
I spoke to Natalie over the phone. She was very helpful and answered all my questions professionally. Highly recommended the John Nuzzo location for anything State Farm related!
I had Natalie help me today and was very good on calling me back fast. She helped handle my situation quickly and with no problem. Everyone that I’ve dealt with in this office has always been helpful!
I love my SF agent and all the reps in the office. They are always super responsive and helpful with my needs and explaining things when I have inquires. Thanks for all you guys do. #customerforlife.
They are amazing to work with, very professional. Their customer services is simply the best! So glad we found John!
Amazing customer service and help from Linda!
This office is filled with nothing but superstars. As a young man clueless about insurance, I can call here with any questions and they give me the best advice. I recently went through filing my first claim and the patience and expertise they showed helped me get my problems solved even better than I imagined possible. They never forget to follow up, theyve seen every possible situation and they know what to do! Theyve served my parents and now me for years and have never steered us wrong. Even if I move, Im keeping my business here because theyre family. Youd be doing yourself a favor by giving the Nuzzo office your business.
We had a very frustrating issue with another insurance company and wanted to make a change right away. Natalie was very responsive and was able to provide us with a new policy immediately, making it a seamless transition. We appreciate being able to speak with someone directly.
Outstanding customer service, any and every time I call and inquire about anything. Professional and friendly office staff.
Ive been using John Nuzzos office for both business and personal insurance needs for many many years now. Everyone in the office is attentive, personable, and goes out of their way to help EVERY TIME Im in contact with them. Absolutely the best of the best!
After having some difficulties with changing my name, I was left feeling like i needed to switch providers. I called again, guns a blazin, ready to be peace out and then Natalie answered. She made me feel understood and listened to. She thoroughly explained the issue to me, and why it wasnt and could not have been fixed sooner. She made me feel valid in my frustrations. She promised she would contact corporate and call me back the following day. And she kept that promise and called me back with a greater explanation the day before and a resolution I was happy with, as well as details regarding future billing. Thank you Natalie! I appreciate you and your thoroughness!
Always available with professional service! Excellent response time! Natalie is just The Dream Agent! Forget about Jake from State Farm, call Natalie!
Excellent service! I highly recommend John Nuzzo and his business. John and his team are awesome! They truly understand the challenges that unexpectedly arise and have taken care of all my insurance coverages from my home to my car. Quick to respond and very helpful!
Linda is by far the best State Farm agent I have had in my 40 years now w the same office. She is personal, professional and truly cares about her clients.
Love the people at John Nuzzo State Farm! It’s like they’re family. I needed new insurance cards because my daughter turned 16 and was taking her drivers test. They emailed them right away to me so that we could be eligible for the test. I also really appreciate their honest input about what policies/insurance I should be sure to have and what stuff is less necessary. Really good people.
Natalie responded to me within an hour of voice-mail. She was so friendly and informative!
Ive been dealing with Natalie and John at this office for years. Their response and attention to detail is second to none. I have my home and autos insured through them and wouldnt think of goin anywhere else !
Been doing business with them for over 20 years always great service
Been with John and his wonderful staff for many years. Would give them a 10 star if it was available.
Wonderful staff. Always helpful. 5 Stars!
My family has been with John and his staff for over 35 years!The staff is very responsive and professional. I recommend John and his team for any and all insurance needs!
John Nuzzo and Linda are amazing! Great customer service
I love the individual attention that I receive from John Nuzzo and his amazing associates! Every time I call the office I get an immediate response. I love the personal attention I receive - I am not just a policy number!
I couldnt be more happy with John Nuzzo State Farm Office. Nothing but the best service. Linda thank you for everything you have helped me with. I highly recommend this agency. You will not be disappointed.
I have been very fortunate to have all my Insurance with John Nuzzo and his Talented Staff for over 38 years. I would recommend them to anyone!
Always responsive, professional, and helpful in the past 5 years dealing with John and his staff as our HOA agent. Outside of claims there are numerous times we need paperwork for individual unit transactions and have always gotten a response same day.
I’ve been a customer of John’s office for almost 40 years. Everyone in the office I’ve worked with has responded quickly to answer questions, get me answers and help with changes to our accounts over the years. Great team to use for your State Farm needs!
So attentive and responsive. John, Linda and the team are A+!
Very good service as usual!Thanks State Farm!!
I have been insured with State Farm and John Nuzzo’s Office for many years. They have never failed me with the highest degree of Quality Service resulting always in positive outcomes!!! Kudos to John Nuzzo and his exemplary staff!!!
WOW! First of all, let me tell you how excellent this office is.... THEY ARE THE BEST! So amazing that Ive been with them for over 20 years. Recently I had a home owners claim that was quite complicated, and frankly odd. John and Natalie walked me through everything and made sure that this was moving in a quick and uncomplicated fashion. Second of all, you do not have to live anywhere close to them to use their services. Were in Hyde Park and they are very Northwest. Despite that, they make everything easy and will hold your hand through everything. I endorse the hell out of John Nuzzo and his State Farm office. They know their stuff and really take care of you. OUR DEEP THANKS!
They are the best company I have ever used!!!
John and Linda were extremely helpful and even more importantly very quick when I needed to convert from homeowners to renters insurance and back again. They made the process entirely painless and were done before I knew they had started. I’ve been using them for years as has the rest of my family and it as always been a pleasure.
John, Linda, Natalie, and the rest of the State Farm team are simply the best. Whether its a small question or complicated claim, their always easy to reach and excited to help. I can always count on John for unbiased guidance.
John Nuzzo and his team have over the years been more than helpful in solving our Insurance needs. From automotive to Home ownership they have helped us navigate the State Farm policies.I would highly recommend their services and assocaition if your looking for a top Insurance organization.
I have been a customer for a little over 2 years now after switching from another well known insurance provider. I could not be happier with the level of service and professionalism from Natalie and the entire team at John Nuzzo State Farm. Appreciate the fact that they are proactive and help navigate the various policies we hold with them.
I have been a client for this State Farm office for 33yrs. and will continue to be one!John, Ellen, Natalie,Linda and Blanca are all amazing people that should be highly recognized in there field of work!They have always found my family&I the best coverages and affordable prices for us.After all these years they have always been there for me no matter what the issues so in return my family and I will always be a faithful State Farm clients to them in return and will always highly recommend State Farm and this office! Sincerely,100% Satisfied Customer!
Natalie provided great customer service!
Everyone in this office is great! They go above and beyond to answer all your questions. If they dont have the answer they will find out and return your call.
I have been with this State Farm office for decades....literally. When I first needed car insurance, Don gave me my first policy when no one else would. (I was a brand new adult driver). I have never even thought about changing offices or insurances. When we moved to the burbs, I stayed with Don and John. This office is the best. The staff, especially Natalie, has gone above and beyond what was needed. They will be my office for all my insurance needs!! John should be proud of all his employees. Thanks to a great group of people.
So friendly, quick to respond for any reason, no questions to big or too small, when your in the office, they make sure you feel important, John always comes out to shake your hand and say thank you for your business and ask how you are, Linda is such a valuable asset to this company ! Always putting you first, calling just to say hi and check on your family .This company is just like they say “ like a good neighbor, State Farm is there “ . I have had plenty of opportunity to Change insurance companies but I’d never get the service I do now with State Farm . Been with them since age 18. Won’t go anywhere else ! Class act, excellent service !
John and team are very helpful. They make the home insurance process seamless and easy. Would highly recommend turning to this office for your insurance needs.
I’ve been using John Nuzzo to do my car insurance for close to two decades. It’s always an easy process whether I’m adding a line of coverage (renters policy, personal articles policy, etc.) or making a change to a policy. Not only is John great, but his office team is just as stellar. The response time is quick and always friendly. Highly recommended!
My family has been insured here forever. Insurance is something that can be a hassle. John and his team make it really easy.
Natalie is the BEST to work with!!! She is Extremely helpful and fast responding.. I Have been with the office for many years and highly recommend!!! Best Customer Service ever!
Time and time again this agency has reaffirmed our decision to work with State Farm, and the John Nuzzo agency in particular. I went through a traumatic experience recently and they were there for me every step of the way, I could not recommend them highly enough. Natalie, Linda and Ellen have all been FANTASTIC people to work with and they truly do care about their clients. Theyve gone above and beyond to make sure we are taken care of, they are the BEST!
John has been my insurance agent for over a decade. He is personable and professional. I would recommend him to a friend.
I have been insured with John Nuzzo State Farm for over 20 years.Blanca is always very helpful, very efficient and always returns calls promptly. Great communication. She always answers any questions or concerns I have. Thank you Blanca!Blanca is a great asset to this agency.
Natalie and team do a great job! They are always available, reliable, and informative in all situations. Wouldnt recommend anywhere else.
John Nuzzo Statefarm agency is clearly one of the best agencies to do business with. So far every one there has been very helpful and knowledgeable . I have dealt with Natalie, Linda and Blanca. All go above and beyond.Great service.
The John Nuzzo Agency insures our condo building. In the last year we have had two major claims. One involved damage to an outer wall in our parking area, the other involved damage to a unit from bursting pipes during the recent polar vortex. Both claims were complex and took several months to work through. For both claims, John assigned someone in the local office to work with me to answer questions and to keep the claims moving. John and others in his office called me several times a week to see if I had any questions needed their help in any way. The followed up with adjusters to insure I got quick answers and they explained long detailed documents whenever I needed assistance. The level of service they provided far exceeded my expectations.
John, Linda and the team do a great job. Highly recommend this State Farm Agency.
I was referred to this office by a co-worker and I could not be happier with the service. Linda has gone above and beyond to answer any and all questions. They are fast, efficient and friendly. By far the BEST!
Been with John for a few years and am extremely grateful. Very courteous and helpful service from each and every one of his associates. Always looking out for the best interest of their clients. I highly recommend John and his TEAM of wonderful professionals who are on top of their game. 👍👌👏 Many thanks for the great work everyone does.
Very clear communication, great customer service and great prices. I strongly recommend John Nuzzo State Farm Insurance.
This friendly neighborhood institution has been serving the community with outstanding insurance & Financial services for as long as I can remember. John and his staff has been providing Statefarm products and services for a long time from car & home insurance to life and renters insurance . Very affordable but most importantly like a good neighbor Statefarm is there !!! 😁
Both John and Blanca Zamorano are the best to work with!! Blanca is very responsive and very organized. Whenever I ask a question she knows the answer right away and if not she finds out and calls me back right away!! I cannot thank her enough for all the work she has done for us with finding the right insurance policies for our car, home and personal articles! Thanks Blanca!!!!!!
My family has been with Johns office for a few years, all the staff there Blanca, Linda, Natalie and Ellen are quick to respond to anything we need. Great office!!!
These people are some of the most efficient individuals Ive worked with from an insurance office environment. Professional, friendly, fast. They have taken care of my parents for over thirty years
When in doubt you gave me great info to work with. Thanks, greatly appreciated your help.
Linda is the most helpful and knowledgeable agent I have ever worked with. She is smart, quick, and helps describe what you need and why with simple terminology...shes wonderful to work with! Thank you!
I have been insured with John Nuzzos office for over 25 years. Each encounter has always been great. Linda and the other staff have always been professional and guided me on what I needed. Thank you for such great service.
Linda is always so friendly and so helpful. She explains everything, handles everything. I never have to do a thing. She takes care of everything for me! She is just the absolute best!
Had John as our agent for over 15 years never an issue quick replies to problems or concerns
Linda is the best person to deal with . Extremely helpful and couldnt ask for more from a insurance company. Highly recommend
This office has a fantastic staff. Everyone is very friendly and ready to help out. Not playing favoritism but special thanks to Linda for all her assistance.
As always everyone was extremely helpful at John Nuzzo State Farm Insurance office. Any questions I had were answered quickly and efficiently.