Wondeful experience! This Irving Park Rd location has an extremely helpful and friendly staff across the board. This is not your typical repair shop, you can see first-hand that they truly take pride in their work and care about the service they provide! And they seriously care about your satisfaction. Caliber Collison has gained a lifelong customer and I will be forever grateful for their kindness and wonderful repair work. Thank you Jonathan for exceeding my expectations and going ABOVE AND BEYOND. You are amazing!
Very satisfied with Caliber Collision, the body work repair done on my car after a car accident was excellent! The color matched perfectly as well. Most appreciated was the excellent customer service recieved! Kept me updated and well informed throughout the process and finished before time. Very happy and will be returning for sure. Thank you!
Let me tell you this place goes above and beyond to repair your vehicle and get you back on the road safely. Sayed and Jonathan are extremely professional and provided me updates on my vehicle during the repair period. I wouldn’t take my vehicle anywhere else. I love my car and they took care of her and brought her back to life! Thank you all so much! Highly recommend any work you need on your vehicle this is the place to bring it!
This is my number one shop to repair my car, they are really professional and understanding as well as friendly. Was really satisfied with how they did my car and how fast it took. Thank you so much!
Went above & beyond! My car almost looks brand new! Employees were very friendly & professional. Kept me updated everyday via text message. Cleaned my car inside & out. No problems. Would highly recommend!
I used Caliber Colision for the first time through Progressive insurance. I wanted have a car fixed as soon as possible and nearest from my work. Jonathan was very professional and he explained me everything very clearly. I received fixed car in 4 days and car was incredibly clean, like new inside and outside. Thank you guys. Very good job. I definitely will use their service again.
The professional team at caliber made the entire experience from start to finish fast and easy. My truck looks the best it ever has after repair and they got me back on the road in no time. Johnathan kept me updated and explained everything clearly every step of the way. Cant thank them enough!
Just when I taught good customer service was a thing of the past. Caliber Collision proved me wrong. They were friendly, responsive and kept me informed of every step of the repairs. Thank you Johnathan.
Smaller shop with a family owned vibe. You get treated as you’re part of the family throughout the whole process. Body work came out flawless and paint matched perfectly even though it was hard three stage red to match. Stephanie was very polite and kept me informed throughout the entire process. They made a negative (accident) into a positive by getting my car done in a timely manner and brought my car back to the way it was before.
Not happy..they dont return calls, wanting for a replacement part thst was suppose to be all ready and have not heard from them,different paint on the part of the car, sensor for trunk, chasing them to call bqck..
Great communication throughout the process. Replaced parts look great and paint is well matched. Completed the job sooner than originally projected and I was able to pick up before the weekend.
Many thanks to Jonathan, Gene, and the team at this location. They were fast, efficient, my car came back clean and in great condition, and they even helped me pick up my car after the location technically closed. Great experience!
Great, fast, and professional service. Manager Jonathan was wonderful explaining all the details from the beginning till the end. I highly recommend this place to anyone!
I was very pleased with the work done on my vehicle. I was updated on any varations that arose during the repair.
Caliber Collision performed body work on my car after a recent accident. The employees walked me through the process thoroughly: They had the rental car ready for me when I dropped off my car. They kept me informed about the progress of my car repairs. The employees provided exceptional costumer service throughout. If you are ever in an accident (god forbid) take your car to Caliber Collision on West Irving Park Road in Chicago.
Hi people to describe this place I just want to say THEYRE SIMPLE THE BEST
Very fast with repairs to the bumper of my car.
I am extremely satisfied with the service that I received and the quality of the work done on my car. The staff was very helpful, especially Stephanie my contact person.
REPAIR FROM ACCIDENT WAS DONE WITH PRECISION. I HIGHLY RECOMMEND CALIBER COLLISION FOR THEIR QUALITY WORK AND CUSTOMER SERVICE.
I had a great experience with Caliber! They communicated with me every step of the way and were extremely thorough and professional. Appreciate their hard work :)
Great service, communication, and professionalism at this Caliber Collision! While my car was not ready on time due to unforeseen issues, Jonathan went out of his way to ensure I was pleased and did extra work on my car. He personally dropped off my car at my work place as well due to this inconvenience. Highly recommend this facility for anyone who needs car repairs!
Great experience here caliber. Communication excellent the work looks fantastic. Jonathan delivered what he promised.
Had problem replacing my fobs and cylinders with new keys. He worked on it for 4 months. And I had to go to the dealership. four months. I dont think I can go back.
They seem to do a decent job with newer vehicles but when my father dropped off a front hood for 84 Corvette their computer couldn’t generate paint color not to mention the actual mixing of the color. The color came out totally different than the original, plus the clear coat was coming off a week after it was painted?The owner denied any corrections and did not offer any money back. All in all horrible work. Do Not recommend.
Took care of necessary repairs, took care of everything including rental car. Car looks great.
The work they done was awesome and Stephanies consistency and professionalism was beyond amazing. These guys are the best!
Very pleasant staff. Extremely satisfied with the quality of the work.
Great service. Would recommend.
I came in to get an estimate on my damaged bumper, the customer services provided by Steven Reyes was excellent. This is the first time i have damage to my car, he was very patient, answered all my questions and concerns, he was very fair. Thank you for the great service!
Had to take my car to the body shop, had a little fender bender. Looked up ABRA Auto Body they were recommended by my insurance company, so I took my car there to be fixed, receptionist was very helpful and very knowledgeable in the day to day operations of the body shop, she answered all my questions that I had. I felt very comfortable leaving my car there to be worked on. Will update you on the out come .
Nice place, they comunícate very well with their customers. Offer Rental Car. Easy to find and good lot size. The only reason that I dont give them 5 stars is because first they took a long time to fix my car. (Almost 3 weeks after they said it would only take 1 week. And then when I picked up my car I noticed that one of my school text books was missing. They did pay for it but it took them almost 2 weeks to finally take responsibility & pay me.
Expert work done on my suv
I was rear ended in a traffic accident and Abra Auto Body repaired the damage. Resulting repair appeared to be very good. I dealt with the receptionist.in all areas.. When I first arrived I watched her handle everything in the shop from answering the telephone to completing my estiment. She was superior in all she did.. The
Great Customer service!!! And very outstanding job! Totally recommend bringing your Car here. 😁
Repaired my 2017 mazda 3 with good professional work I would recommend to everyone!
Customer service was outstanding and the work was done very quickly!! Highly recommend this shop to anyone who needs their vehicle repaired!
Worst auto body shop Ive ever been to. Dont trust them.Five months later Im still dealing with problems. They didnt wire my right passenger door right and had to take it to the dealership to get it fixed. They didnt do an alignment on my car after I was T-boned by a State Farm driver. Their mechanic removed the panic button from my Volkswagen key and they also didnt fix the gas cap correctly and now its triggering the check engine light.
Fast service, friendly employees
Great
Worst customer service.....