We have used Four Seasons three times in the last month and I have been incredibly impressed. All three technicians called to let me know they were on the way, arrived when they said they would, were easy to communicate with and fixed our problems. They were cleanly, masked and respectful of our dog and young baby. I highly recommend them!
From the sales process through the installation, everything was explained clearly and my appointments were handled quickly and conveniently with my schedule. Communication before, during and after install was fantastic. Mario was very knowledgeable in the related Schaumburg codes and explained everything he did or was doing very clearly. Both installers were friendly and professional and unfortunately had to deal with my barking dog all day (without complaint). I am very happy with everything and look forward to a worry free winter with my new furnace and cool summer next year with my new ac. Thank you so much!
Our service man was friendly, polite, thoughtful and honest about everything especially when he told us we did not have to take out a perfectly good filter as it had at least six weeks left to go before needing replacement! We loved that honesty. He was training another young man and treated him so respectfully also.
I had furnace replaced after a routine maintenance that showed that it was on its last legs. It was over 20 yrs old. My technicians Bernard and Christopher came right in and got to work. They checked in with me frequently during the entire installation. They explained everything and gave me all supporting manuals. There was nothing for me to cleanup afterwards. The price I was quoted was unchanged at time of payment. Very Satisfied customer.
The gentleman who came today was on time and professional. He checked our furnace and made sure everything was cleaned and working properly. We also needed our humidifier pad replaced, which he took care of as well. We had our furnace and air conditioner installed in 2009 by Four Seasons and have been pleased with their service from the time of installation forward. We would highly recommend them!
I asked for a quote on their website for my HVAC system tune-up at 9:00pm one night, and they called me 5 mins later to give me the quote and set up an appointment!The tech arrived this morning in a timely manner. He wore a face mask and shoe coverings while inside the house. Once he was finished, he explained everything he did in great detail. Highly recommended!
I feel completely ripped off. My old furnace stopped blowing hot air and I called Four Seasons to come take a look. They said it would cost $1,700 to fix and because my furnace was 19 years old, it was at the end of its life so I mind as well replace it because it’s more cost effective. They took a look at my AC and said that was also at the end of its life and if I purchased both together then it would be more cost effective. Well $18k later (yep that’s right), I purchased the AC and 2 pipe furnace system and they only installed one pipe… I reached out asking why my furnace is only half installed and they said it they can’t install the second pipe… previously, they told me everything was included in the price. Full installation, everything is included. Jose at Four Seasons sold me a 2 pipe system, I paid for a 2 pipe system… where is my 2 pipe system!?! ALSO… Jose, NEVER offered me any rebates, didn’t give me any options on which furnace and AC I could buy, didn’t tell me he was selling me a UV air purifier, didn’t tell me how he planned to install the equipment, took advantage of me and upcharged. The metal work is terrible, I have air leaks coming out (see picture). I would not recommend buying from Four Seasons they are WAY too expensive. They just want to get their greedy hands your hard earned money and don’t act in the best interest of the customer. $18k for a furnace and AC that’s not installed correctly on a 2 bed condo that’s maybe 1,000 SF…
Start to finish I am happy with the service I received. Both the salesman an install crew called on time and were at my house as expected. Install took all day, cleaned up an removed any garbage / packaging from the equipment. New thermostat (Nest) is great, looking forward to having heat this winter and playing with all the bells and whistles.
The technician took his time and checked all potential issues with our system. He truly went over and beyond to make sure our system was working efficiently and effectively. We appreciate the time he took and his professionalism. Thank you!
Four Seasons gave us an excellent experience. We called because our AC unit abruptly stopped blowing cold air. John (VERY nice and professional) came out the same day, figured out the problem, and showed us everything, explaining exactly what had happened. Our 40-year-old furnaces heat exchanger had finally given up the ghost, and our 25-year-old AC was on its last legs (both were well past their expected service life, so we knew this day would come). From the time we made the first call to completion of the project took less than 36 hours.Next day, Donovan and Jeff showed up right on time with the new units. From before 10am to 9:30pm they worked right on through, completely replacing both furnace and AC, with new refrigerant lines, new gas line shutoff, new thermostat, even a liner for our chimney (required for our city and a good idea even if not required). They even handled the permits.The price was very reasonable for the work performed. D and J were exceptionally professional, knowledgeable and friendly. They left the area super clean. We are very happy with the whole experience and will definitely be using Four Seasons for our future HVAC needs.
The service rendered was cleaning all the ducts through out our home. And our technician (Dione) was extremely professional & knowledgeable. Whereas he explained everything he was doing but importantly why it needed to be done. My wife and I are very happy in the service we received from Four Seasons and would recommend them to all our family & friends.
Our AC compressor fried on a super hot day. We called at 7 in the morning and had a same day appointment for no additional charge. The service technician was prompt and explained that due to the age of the unit (16 years) that we were better off replacing it instead of trying to do a temporary fix. They had repaired it back in 2018. We feel we got a good price on the new unit with the installation being able to be done the same day in the afternoon. The installation technicians were courteous and didnt leave a mess behind. I cant say enough about how smooth every thing went. This is my go to heating and air conditioning company.
Eddy did a great job explaining not just how terribly dirty my outdoor AC unit was but also some details on the inner workings that were getting close the the the end of their useful life. I always appreciate people when they enjoy what they do and take the time to explain it a little bit. My AC unit was disgusting too and he told me I’m due up for an new one soon but didn’t try to pressure me too much to do it quite yet. He was honest and hard working and I think 4 seasons is a reputable company based on this and other experiences I’ve had in recent years since purchasing my first home in Burbank 5 years ago.
Heat was not working properly on a unit less than 3 years old. The technician Norbert quickly diagnosed the problem. A bird had gotten in the unit from the rooftop area . One removal and maintenance cleaning later all was well. Norbert expertly explained both the diagnostic process and the resolution. Nicely done.
I just wanted to have my furnace tuneup. I didnt know the difference in a boiler or a furnace. Fortunately the technician was able to handle both. He was quick and efficient.
My AC went completely out on a very hot day. I called Four Seasons in the early morning and they were able to schedule a same day visit to inspect and fix my AC. Once my AC was up and running I asked about duct and vent cleaning. They were able to quote a discounted price and schedule the cleaning for a time convenient to my schedule. Each visit the technician was knowledgeable, professional and polite. I will definitely use them again when needed.
Very professional and knowledgeable. Good value and worth the effort to maintain my furnace. Would recommend using Four Seasons for all HVAC needs.
Our air conditioner broke and Justin came to give us an estimate. He gave us a really good price and did everything he could so that we had it installed pretty fast. He also told us that we needed a bigger unit compared with what we had and that will help us save money on the electric bill. He was really professional and helpful. He was right, our electric bill this summer was much lower compared with the previous years. If you need help with air conditioner or heating Justin is your guy.
Extremely personable individual who serviced our furnace, very professional and knowledgeable. Seem to really know what he was doing! Did a great job!
Good technician. Professionally installed thermostat. Explained about the features. Fees could have been better than real charges.
We have used Four Seasons Heating and Air for years and they have always been reliable and quick to show up in any way needed. They have proven to be knowledgeable and fair priced. The team of Adrien for diagnosis, Jose and Jesus for installation were very respectful and kept us updated along the way. Jose and Jesus worked hard and we could not have been more impressed. These guys busted their tails off and stayed until the job was completed. And when they were done they cleaned after as if they werent here. If using Four Seasons Heating and Air, you will not be disappointed. Thanks Guys for your professionalism.
Jake was very professional and did a thorough job of inspecting and maintaining our furnace. I appreciated Jake’s patience and knowledge which helped me to understand more about furnace maintenance and knowledge.“Thanks Jake!”Regards,Henry Nuez
Update! Customer Service reached out me and offered 3 free additional years of maintenance visits, which I accepted. I really appreciated that they listened to my complaints and recommendations. I feel better as a customer and believe this a respectable company.The sales rep, customer service reps, and the techs were all great except for the first set of techs. The first set didnt install the furnace on cinder blocks like they were supposed to so the condensation ran down the furnace on to the basement floor. They also could not install the humidifier we paid for because the of an electric issue out of their scope. I spoke to a customer service rep and they scheduled another tech to come out the next day. He was professional and nice. He hooked the condensation pipe to the water line thats supposed to drain in the laundry drain sink, but due to gravity (furnace NOT on cinder blocks) it drained into a bucket that we had to empty twice daily for a week until our next fix the install appointment. Then a couple days later we noticed the cement pad from our old unit was on our back lawn. The first set of techs were supposed to take it. So I called customer service and told them. They scheduled another tech to come out the next day and pick it up. The tech came and picked it up. He was nice. He was upset the first set of techs did not take it. Then the last set of techs came and worked on the installation for over 6 hours. They were great! The even replaced the exhaust vent that was rusted and starting to make holes (think carbon monoxide) the first set of techs did not do! So that sums up my install. Very annoying!
Our Tech today (Chuck) was outstanding. Very professional and so polite. Four Seasons has the best employees. Well done. Thanksso much.
I am so impressed with four seasons heating and cooling. As soon as they walked in the door they went to work to access what the problem was. Robert and Nicholas were able to diagnose and fix my AC issue that two other companies were unable to. Robert explained everything to me so it made sense. They were honest and up front about pricing and explained what my best options were. It was refreshing to work with people with common sense and simple solutions. I highly recommend Four Seasons.
Customer dispatched our Service Technician same day with very professional and prompt service. Resolved problems within an hour. Highly recommend their services.
Awesome company great tech! Within 24 hours my air conditioning was repaired and I was saved from the heat. Professional and courteous the tech arrived within the window and called when he was on his way. He wore booties in the house if you are worried about that and was even nice to my dog. Despite what I was warned the service was not extravagantly expensive.
Actually had two different teams for installation, as our home has two different systems. The first team replaced an air conditioner that was paired with an existing furnace. That installation was impressively quick; new AC was up and running by about 11 am after an arrival just before 8. Installer was polite, friendly and informative. The second team arrived after noon to replace an existing furnace and air conditioner. They ran into some “glitches”, among them darkness, as they didn’t complete their work until after 10 pm. We haven’t actually put the new equipment to the test, but are impressed with the apparent quality of the work. The second team was polite and respectful, and we appreciate that they made a point of carefully cleaning up after their work.
The install was great. Had to do much more work for good pricing, given I hire Four Seasons for all my HVAC needs.
It was a professional experience. The technician was knowledgeable about the furnace. Everything was kept clean.
Four Seasons is our go-to business for things like heating/AC maintenance. They are always professional, respectful, trustworthy, and affordable, and they never try to sell us unnecessary services. We recently had them replace our old AC unit. Due to the design of our house, it was a very difficult, time consuming job. The technicians handled it flawlessly. I highly recommend this business.
I have been a customer for several years. They serviced my old AC/Furnace units, and were honest with me when I needed to replace my AC and Furnace. Techs are good about answering my questions and efficient. Victor checked my AC unit this year (2021) and was very good. Company calls to remind me when my units are due for maintenance checks. Thanks again Four Seasons.
Both technicians that came were great at communicating when they would arrive. They were both friendly, knowledgeable and figured out what was wrong almost immediately. They took the time to review the history of my unit and previous service calls. . I am so pleased with the overall service I received, and will definitely use Fours Seasons again.
Professional and capable technician who worked in a thorough and timely manner, explaining the condition of our furnace. Gives me confidence that we’ll be ok through another Chicago winter.
If I could give 0 stars I would. I needed a new Air Handler and AC. I called Four Seasons out and agreed to work with them on June 10. I understand that they were busy at that time, a lot of people’s AC were going out. So the soonest they could come out and start the work was June 29. The salesperson said it would take 4-6 hours to complete everything. After 6 hours the crew was not completed with the Air Handler and still had not done the AC. They scheduled to come out again, most companies will have the same crew come out the next day, but not Four Seasons. The soonest they could send the crew out was July 6. The crew that came out on the July 6, started out by saying that they did not know how to install an air handler. The crew I originally had was able to come out on July 9, but were given the wrong equipment to install. I was so frustrated that I had them remove what little they did install and will be going with a more professional company. Four Seasons does not respect their client’s time. I had to adjust my schedule at work for 3 days for a project that was quoted to take 4-6 hours. Not only that but 30 days after agreeing to the service, they still were not able to complete the service. I emailed the salesperson letting them know my frustrations, there was little to no response. DO NOT GO WITH FOUR SEASON!!!!! It will be a waste of your time and money.
The technician was very through. The problem happened while he was here. He replaced the circuit board in the furnace. So far so good
The technician was prompt, professional, and courteous. He answered all of my questions and explained everything to me in a way I understood.
The service was quick, professional, thorough and precise. The service man was very helpful, informative and professional. He answered all of my questions and put my worries at ease. I would recommend Four Sessions services to anyone who needs services with Heating and Air Conditioning units. The service man also kept his face mask on during the entire visit, which was greatly appreciated 👍🏽
I have used Four Seasons for years and always had great service. Until now. Over the summer, my furnace started leaking water. The Four Seasons technician told me I had a frozen coil and refilled my air conditioner with freon. $724. I was told that I should consider replacing the air conditioner and given a $7000 ballpark price. The next day, a pompous salesman called me asking if I was ready to buy that air conditioner yet. How rude! Approximately one month later, the furnace leaked water again. I had a different company come out and determine that I had a clogged line and he cleaned the line and solved the problem. By the way, the air conditioner had plenty of freon and there was no evidence of a frozen coil. Very disappointed!
The best in the business! They are honest and professional. I got hustled by Blue twice so I called 4 seasons. They found several leaks, something Blue said I probably have. I had a whole new AC system installed and now I have powerful cooling. Trust these men and women! A++
Mike and Matt did an excellent job. They were really professional and courteous!!! My unit was over forty years old so it was really challenging. The price was really good too. I highly recommend this company!!!
My air conditioner froze up for a second time. Shout out to Barry for his outstanding service and fair pricing. I highly recommend Four Seasons and have been doing business with then for over 10 years.#0358882
Michael called this a.m. as promised and was here within 30 minutes. He was courteous and efficient, and completed the check-up in a timely fashion. He explained all charges.
Never call them. A guy came to my house and claimed I needed to pay 6,000 dollars to replace my unit. I was on a conference call and I stopped my call to call my neighbors. They only used 2000 dollars. I told that guy to f out! This is the worst company you can imagine. They pay a lot on advertising. All the costs go to the customers!!!!
The technician (Shawn) did an excellent job of installing my furnace and condensing unit. He worked alone and was very meticulous. He paid attention to details which lead to a flawless installation. He did an excellent job of staging the job site and put away his tools when done with them. He didn’t damage my floor moving the new furnace to basement. I gave him a clean space to work and he left it that way. I am a licensed mechanical engineer so I am speaking from experience gained sitting on job sites for months inspecting contractors work. Shawn is a technician you should be proud to have working for you.
I completely forgot about the appointment and was not prepared when the technician showed up. He was very understanding and waited for me to get situated. He then got right to work. He patiently explained what he was doing and what I needed to be aware of in keeping the equipment in top working order. One of the things I liked about the technician is he made me aware of things without the high pressure sales tactics my previous maintenance company employed, which is why I changed companies. I don’t want to invite someone into my home who then relentlessly sells me services I don’t need. The amount of anxiety I experienced due to the service technician upselling caused that company to lose a longtime customer. I have been using Four Seasons for a couple of years, and their technicians are polite and professional. I will definitely continue to use Four Seasons.
Excellent professional service.knowledgeable, courteous technicians.Respectful of property.
A very pleasant fellow, the heating tech serviced our boiler with confident ease. We hope to see him again next year. Thumbs up!
Miguel was the tech who came to my house. He was efficient, professional, on time, and knowledgeable. He was friendly with myself and my child. Found ways to save me money, chatted through options for me. Lovely technician and will be using 4 Seasons again!
The AC quit at the hottest time of day and within 3 hours it was completely fixed. From phone call to our technician Danny having our unit back up and running. This was my first experience with Four Seasons but I will absolutely use them again.
Eduardo was very helpful, thorough, and communicated everything very clearly. He was also very patient with me as I was also managing a waking baby from a nap and time to feed him too. Highly recommend!!
The service technician, Eric, was great. He was very friendly and knowledgeable. He diagnosed the failed relay quickly. He also showed us a better setting for the fan on our heating/AC system. He was excellent.
Very professional. Salesman extremely non pushy or pressuring. Suggested 2 cheaper alternatives. Servicemen excellent. He kept my wife updated on every step, highly professional, and cleaned up any and all mess.
Technician arrived first thing in the morning for my annual AC/Furnace inspection which was great. Time frame was to be between 8am-1pm. He went right to work and explained everything he was going to do and explained everything throughout the process. Lamont did a great job and did everything within an hour. Great job!
Absolutely the worst HVAC company out there.Bought a new ac and furnace from them.First off they do not offer next day installation and do not honor their guarantee that they beat any offer by $500.00 .I have another quote for the exact same ac and furnance and the best they could do was match the price?They were out at my house 9 times to insall the units correctly.This took over 4 weeks???I had to miss over 4 days of work ....They do not have qualified installers and technicians....Any other company out there has to be better equipped to handle this type of work.I do not know how they got this large??I wish I had never called them and belived in them..
Four Seasons has consistently provided us quality work at a reasonable price. They’re professional, on time, and respectful. They always follow up on their service to ensure customer satisfaction. I highly recommend them.
Man, Benedito was very professional and knowledgeable and explained AC intermittent issue and solved it.
Lester was AMAZING! He was prompt, respectful, informative and had personality. Lester’s performance alone will keep me coming back to Four Seasons. He called prior to his arrival, came prepared with the required ladder needed to access the air conditioning unit, and more. He came inside to inspect the hearing system and confirmed my air filters were placed in there incorrectly and showed me the proper way to install. He also provided advice on my air ducts and the cleaning that needs to take place. He left me with a few flyers and suggestions as to how often to get this cleaned/tuned up. Best customer service experience I e had on this side of town in a while! Can’t wait to use this service again and only be hopeful it’ll be Lester!
They installed my new furnace and AC unit 8 years and did a great job. I had them clean both units every year to keep the warranty in effect. A few months ago it stopped working properly... they determined it was very low on freon and had a leak. The entire system has a 10 year warranty so its covered, but they did require a substantial fee for the cost of the freon and die to find the leak. After discussing my concerns with management they did the right thing and covered most of the repair which included replacing the A coil where the leak occurred. I can appreciate how management worked with me to find a viable solution to my concerns and I consider Four Seasons to be an honorable company.
Thanks to Four Seasons for an emergency repair this week. Our technician was at the house quickly and did a great job! I highly recommend this professional company for any service you might need, give them a call!
The service they(Mahdi) provided was excellent. The technician knew what he was doing and explained everything he had to repair. Thanks again for great services the tech and company gave promising results.
The electricians were very pleasant and professional. They could not actually find the problem but they did a thorough look to see what the possibilities could be. The electrician suggested I might need to upgrade my circuit breaker box. However he wanted to make sure there wasn’t a condenser problem in the air conditioner first so he suggested the AC guy come in and take a look.The AC tech that came out the next day said It was not the compressor. The AC tech was extremely professional, he double checked everything. He said he didn’t see the problem either! He told me I should use a lighter filter for the furnace not the real thick ones and see if that helps. He put me at ease. the technicians on both days were very good.Even though they came out two days I was charged only the $85 for the device call so I thought that was extremely nice and fair since the problem actually was not resolved.However, they put me at ease. I could still use the circuit breaker and not worry about a fire.The problem was: The AC circuit would trip after every heavy rain and we had five heavy rains in a row.No water was found in the circuit breaker box. My circuit breaker box is about 15 years old maybe a little older but it’s still operational all of the circuits are fine and even the AC Circuit works but it sparked the 3rd time I tried to reset it. That is why I called for service.
Tech Kyle was professional and performed a detailed maintenance on 2 furnaces within an hour. He was courteous, provided a summary of his findings and suggestions, and treated my home with respect I have used Four Seasons for many years and found them always professional, responsive and competent and therefore I will continue to use their services.
These guys were great. They are the third supplier I had come out in the past year and the first time I felt a technician looked at the issues and gave me a confident evaluation that both made sense and had a plan to remedy. Not to mention same day service and super efficient. I will be using them exclusively moving forward!
The technician who performed the AC maintenance was very knowledgeable and friendly. He thoroughly answered all my questions and left my place in a clean state. Great work!
Amazing experience with Four Seasons. Moved into a new house where we were unable to have the AC inspected, due to it being winter at the time. Was told that the AC was 22 years old and most likely not going to be in good shape. Spring rolled around and we tested the AC -- sure enough, it wasnt working. Called Four Seasons and they were able to come out 1 full business day later to inspect. Showed up right on time and after inspection, opted to install a new unit. Only a few hours later, the same day, they showed up with a brand new unit. Set up a small tent outside to work through the rain. The guys were extremely professional and helpful to explain everything to me. They were in and out in just a few hours. Everything works perfectly now. Thanks so much, Four Seasons!
First time service with Four Seasons. Were very pleased with the technicians knowledge of the Lennox products.It took John just a matter of seconds to figure out the issue with our A/C and the problem was resolved within minutes.To think we were without the A/C for four weeks.Its great to work with a company that have well trained and knowledgeable technicians on staff.In my opinion this saves time, money and frustration.We have in the past used services from other companies. They cant compare to the service we received today from your technician John. It was amazing!We were looking for a company that provides yearly maintenance services on both our A/C and heating and we just found them ...Four Seasons.Thank you again John for the great service.Were confident and look forward to our yearly maintenance services to be done by Four Seasons.
Even though the first pair of geniuses they sent out pretty much lied to me stating they didn’t have all the equipment they needed so I should reschedule for another day but the actual truth was that they just didn’t want to do the repair as it would have taken several hours to do the work and they just didn’t want to. We’ve been without air conditioning since 2009 and now that we finally have it things have been better. Gabriel was so nice and understanding I couldn’t have asked for a better installer. I hope he is recognized for his hard work and want him to know he’s really made a difference in our lives! Thanks so much for everything ❤️
Polite servicemen and good customer service. The installation wasn’t done entirely correct, but someone came out the next day to fix the issues.
The service men; Ernesto and Jose took their time and made sure everything they did was to my liking. They took great pride in what they did. Even made sure I knew how to operate the system. Thank you guys!
Purchased a new home and the A/C was acting wonky. Called here and they were able to come next day. Our technician diagnosed the problem quickly and was able to fix it in a few hours. It wasn’t cheap but the convenience and speediness made it worthwhile. Great job!
Edwardo did a great job of cleaning and getting our furnace ready for winter.
Service man was efficient, polite, clean, respectful and honest. Pleased with his service.
They are the best. I bought my AC and Furnace for a great price. I have continued to use them to maintain my ac and furnace. Their employees are very helpful and provide top notch service!!!
The technician was on time, professional, and extremely knowledgeable. I will use this company again.
Fourseasons came out very quickly to fix my ac that stopped working overnight. my 8 month pregnant wife is a fan of functioning AC so it was important we got it fixed asap. The tech arrived about 2-3 hours after I called and was very helpful. Didnt try to upsell anything and the repair was far less than i expected! He told me what to be prepared for in the future and that was very beneficial! Very happy with the service we received!
John did a great job assessing our needs and made great recommendations for us.
Edwardo was great! Knowledgeable and polite throughout the whole visit!
Quick response and repair at a fair price. Everything was taken care of efficiently. Technician was professional and respectful of our home. Will continue to do business with Four Seasons
AC was making a strange and annoying sound. Miguel diagnosis was the unit needed to be throughly cleaned. Disassembled unit and completely cleaned out all debris, checked clearance of all parts. Sprayed all dirt that was clogging filters and reassembled unit. Unit had not operated this quietly since new. Outstanding job by Miguel. He is a credit to company. Very professional and explained clearly what he thought needed to be done.
The young man was very polite and answered all our questions. He took his time and was very thorough. The service was performed at the time we were expecting, which worked out well for us.
Richard was great. He mentioned on his own that he did not want to blow all of the lint all over my yard so he suggested a solution. Also, he vacuumed up on his own. He was early, courteous and thoughtful.
The technician was professional, friendly, on time and very thorough in his inspection. He explained what work was performed on each item of the A/C checklist. When the work was finished, he reset the A/C to make sure it was functioning properly. The A/C is functioning great and there is great air flow through out our home.. I highly recommend this company.
Thanks to the all members of Four Sessions Team. I called on a day when the weather was unbearable & they were busy. The time window that was given to me was not met but was acceptable. A technician showed up at almost 8pm & fixed my A/C issues. My wife was happy & you know the old adage. So thank you again to all that helped in the logistics of my service call.
My technician, Ricardo, arrived right on time and did his maintenance check-up on my furnace. He was professional, knowledgeable, and friendly. I had a very positive experience with Ricardo and Four Seasons.
Rip off Pricing for PartsThe pricing for Four Seasons is beyond this planet. They charged me $940 for the price for Mitco Dual Run Capacitor that is sold for $15 stand alone and AC Hard Start Kit that is average $35. The repair and installation cost was $85!! So really they priced up the parts beyond imagination. The repair person had no better response than asking me to make a decision soon either way and the customer service team could NOT address the issue of their pricing. This company certainly knows how to take advantage of global warming on a day when it feels like 97 degrees!! One star for showing up in the time frame they mentioned theyll show up.
From sales to installation the experience with Four Seasons has been a pleasant and painless one. Everbody from sales (Luis) to the technicians (Jeromine, Irving) were super nice and professional. They installed my new heating and AC system in record time.I truly can recommend Four Seasons for your heating and cooling needs.
Super fast. Super thorough. Super done!
I have had an ongoing issue with a Freon leak in one of my AC units. The technicians have been very thoughtful, attentive and responsive at every step of the way. We are getting near a solution and they make sure that the AC is working well in the interim. Great company. We have been using them for 15 years!
Called 8/21 and was able to get an appt same day. Technician Joe with Four Seasons was excellent. Arrived on time. Quick fix and my central a/c is working again. I will have Four Seasons perform maintenance on A/C and furnace in the future.
Technician Gregory was very thorough in multi point check and cleaning. Gregory reviewed our client service file and He was very thoughtful to ask if we still wanted a air duct cleaning and worked with his office to offer us a savings on this service in the future. He even showed me the air duct cleaning video online.I would recommend this company! Thank you Gregory and 4 Seasons .
Service person called before coming and was on time. Did a thorough inspection of our crown hot water boiler. Cleaned up when he was done. Now we are ready for the heating season.We received the $ 89.95 early discount.
Mark is very good at going over his work.He showed me everything he did and explained what to look for.Best service guy I have had from Four Seasons.
So last week 4 SEASONS came to repair my neighbors ac unit. The same day while on walk with my dog I found a 3x3 feet concrete slab across the street from my house. I went on my home monitoring and found out one of the workers took my neighbors concrete slab from under the repaired unit and DUMPED it in the forest preserve. I quickly called the 4 SEASONS spoke with manager and told him it was van numbered P810 and his worker dumped concrete plate across the street where I live, he answered I WILL SEE WHAT I CAN DO ABOUT IT and hung up. Its been a week amd the plate is still there. If you dont believe it come see. Intersection of Berteau and Pittsburgh in Chicago. I dont know how is their work but I know for sure that I you want to have construction garbage thrown around your neighborhood CALL THEM. FYI concrete recycling is free at every dumpyard.
We called because we were having a problem with our air conditioner turning on. Four Seasons came and assessed the problem the day we called. They were very polite and professional. Turns out we needed a new furnace installed. Patrick and his co-worker came out 5 days later and installed out new furnace. I would highly recommend their services!
The whole experience from sales to installation went smoothly. The installers I got were fantastic, and you can tell that they take pride in doing the job right. Made sure everything was perfect and running smoothly, provided me feedback on how some new features and maintenance.
Tech were absolutely fantastic. They arrived on time, they explained everything they were going to do and started right in. They worked and kept us informed of their progress. They cleaned up when they were done. We have used Four Seasons several times in the past and have always had great techs.
Easy to talk with an actual person with issues/appointments every time calling in. Prompt response to evaluate broken AC unit on two occasions. Fixed once and would give 5 stars for that appointment. Later suggested replacement on second appointment. Replacement completed within 48 hrs. Very professional. Only reason not 5 stars is ran behind scheduled 4-7 pm appointment for the install. Arrived ~7:30 pm, but to their credit still did the installation into the evening and didnt require a rescheduled.
Replaced both furnace and ac unit. Impressed by technician, Dennis. On time, professional, helpful. He did couple tests to ensure proper functioning of both systems and took time to explain everything in detail.