Extremely great experience. they were to-the-point, fast and professional. Johnny was excellent and safely took care of my needs in transporting a special vehicle. He was on time if not early, and extremely charismatic and professional. would 5/5 recommend. ππ»
Super helpful driver and fast response time. The driver took a look at our car and was able to get us up and running without needing an actual tow. It was a pleasure doing business with them and the knowledgeable driver made a stressful situation very smooth. Thank you!
Johnny really helped us out when our cars battery died in Chesapeake and we needed a tow to Norfolk. He was prompt, easy to reach, and communicated with us quickly. Really honest customer service.
After a 4 hour hassle with my insurance company and another towing company, Hickory Towing solved my issue. I was very pleased with their response, customer service and quickness to come out and tow my vehicle. The driver was very professional and answered all my questions. I would highly 100% recommend!!
My sonβs Car was in a ditch after hours, gave them a call and they were courteous, fast and very helpful. This was my first time using them and will definitely deal with them again. Also recommend them as well!β
Good folks n a great tow!
Fantastic service. Matt drove out to repair a tire within 7 minutes of us calling. He found two tires flat, and waited for a tow truck to make sure the car and my daughter were safe. Best service I have ever received. Ask for Matt
LIFE. SAVERS. I had called USAA to get us a tow truck and after 4 days, decided to ditch their efforts and call around to move our camper over just a couple feet in a tight space. A few other companies quoted us ridiculous prices (one said $385!!! !?!?!).And others just kept saying theyβd come and kept pushing us back. Welllllll... called Hickoryβ sent them a couple pics and they showed up 45 minutes later. They tried it even though it was a tough job and got exactly what I needed. LOVE THEM. I will shout my praises to the rooftops. Professional. Optimistic. Timely. AMAZING! USE. THEM!!!
Great folks there def called back when needed
The service was prompt, and courteous, once I actually arrived to be honest. Maps says Great you have arrived...expecting to see some sign, or maybe an auto wrecker??? ...little quite sign, on the window of a business/residence. And cash only. Little things! Have a great Day.
Great company. Had an vehicle accident in the middle of the night. Called them and they got there quickly, within the time frame I was given, they gave me an accurate price for everything, and made sure they didnt damage my truck. They are a little pricy but the driver was excellent and knew what he was doing. They were calm and happy to help
They towed my vehicle by management fault but took care of my 2022 vehicle like their own. No scratch in sight!
Johnny was awesome and got my car to the shop super quick. Thanks for helping out on short notice on a Friday evening!
Thereβs nobody better. Fast and affordable.
I needed a tow because my car has been acting up, they arrived on time and the driver even took a look at my car and probably saved me some money. I recommend them if you need a tow
Great guy to deal with when you need a honest tow.
Cash only and the guy laughed at me for getting towed. 150 bucks may not be a lot to some people however, Im currently unemployed and homeless so this took everything I had. For the tow truck guy to make fun of me and laugh was uncalled for. Youd think they would take some of their cash only business and get his teeth fixed
About as good as it gets. I have a f250 quadcab diesel monster truck pretty much. And thought it was going to be crazy expensive to tow. They were nothing but extremely professional and very affordable. More then happy with there service and definitely will only be using them from now on. Thanks again!!!
Slid into the ditch while making a u-turn. Called Hickory and they were there in 5 minutes. Pulled me out and I was on my way in less than 10 minutes total. The expedience and professionalism is why I will only call Hickory towing for help.
Matt was awesome! I found myself in a very bad situation with another tow company (Metro) Where they were trying to take advantage of me. As a last resort I called Hickory, and quickly realized I shouldβve just called them to begin with. Matt genuinely cared, and took great care of my car! Thank you!!!
Matt and his team have always helprd when i needed them. Reliable and professional.
Johnny showed up VERY quickly and had our car back to the house, unloading it without incident. Super friendy, AND even helped me push it into the garage. GREAT SERVICE!!! Thanks Hickory Towing, and thanks Johnny! ~The Inns Family
Literally the scariest moment of our lives as a landscaping company, our trailer cameOff our truck in traffic and landed in a median. Thank God no one was hurt. But hickory towing was fast and super professional. We were back on the road and everyone was safe in a matterOf minutes. Thanks so much for the help!! Great company.
Had to be towed due to driving through high water...bummer! Anyway, they answered the phone, unlike many other 24 hour tow services and was able to get someone out to get my car immediately. Johnny was professional and very kind. He managed to calm my early frustrations related to these unforseen circumstances. I would highly recommend their services and appreciate the professionalism and kindness.
Great towing company. Quick, friendly, all around great. Son went in ditch on back road in the rain and he came very fast. Thank you Hickory Towing!
Very professional. The person on the phone and the one that actually towed my vehicle were very courteous. They even helped diagnose what issues I was having to try and narrow down what the problem could be. Quick response, too. Highly recommended.
JR was amazing. He came in a timely manner. Highly recommend this company for your towing need.
Quick and efficient service. Super polite crew!
Worse customer service. Donβt recommend them. Extremely rude, doesnβt care about customers well being. Deserves to be shut down.
Hickory towing has one of the best off road towing trucks out there! They were able to pick up our 18,500 lb disk so that the disk and tractor could be pulled out in reverse from being stuck down in the mud. It took them no time at all to get the job done right and I was able to go right back to disking. It takes some serious skill to pull out some of our mess ups and they handled it like professionals. Not only did they know what they were doing, they were also very kind and reasonable about the job.
Quick response through 3rd party road side assistance. Driver was patient enough for me to switch all my belongings to my other vehicle. The tow truck itself was in good condition and driver was friendly. I hope I dont need them anytime soon, but trust them to do a good job if I do.
Funny story! Was out looking at a property with the realtor and she was going by the info she had(which was wrong..no fault to her). Anyway we got stuck in the MUD MUD MUD! They came and uniquely pulled us and the realtor out. Thank you guys! A+ service
Didnt take long to get service. Since it was a busy day, about 20 to 25 minute wait. Johnny helped me out. Great customer service. Highly recommend.
Unfortunately today I had a flat tire on a busy highway, after waiting over an hour for a tow truck to come through geico my road side assistance, Blair towing still hadnβt arrived. I called Hickory towing and was told someone could help me in 15 minutes. Hickory towing arrived as they stated. But not only did this gentleman look over all my tires on this busy highway, he also told me I had run flat tires and he followed me to the tire shop. I donβt write reviews often, but let me express that I was a little scared on the highway with my daughter, but this company Hickory Towing went above and beyond by following me. He refused to accept payment. Your business will be my only business I give for towing. Thank you for your help and peace of mind.
Let me tell you. These guys are Johnny on the spot. Ran my van in a ditch and these guys came right away and pulled me out. Good price, courteous driver!If you need a tow call these guys!! They will treat you right!!!!!!!
I called Hickory towing, as I had gotten a moving truck stuck in the mud. Fortunately he was not far away and arrived within 15 minutes of my call. Within 30 minutes of getting the truck stuck I was driving out of the driveway. The technician was very pleasant and even discounted $45 because the job did not take very long. Excellent excellent service, very nice man.
I was sitting on the side of the road for over an hour and a half waiting for another tow company. I finally got fed up and canceled the first tow company and called Hickory towing. They were there in about 15-20 minutes and the driver was very nice. I recommend Hickory towing. Thank you for helping us in a very timely manner
Fast and affordable. Pricing was more than reasonable . Easy to set up and deal with from the moment of the call untill the tow was complete. 10/10 will use again.
Disagree they towed my vehicle around the corner not veeva 4 min tow and charged $150 4 nuthin and commented take it up with the city they gettn ova.YALL BETA WATCHEM MY RATING IS 0
He saved our vacation!! Timing was on point and the place he towed us to got us fixed up so fast, we were back on the road in no time!! Would definitely recommend them! They went the extra mile and we totally appreciate it.
I was stuck in ditch. Called for wrecker they were there in 15 minutes and back on road in 20 minutes. Great people. Definently do recommend.
I called and they answered right away very friendly and the driver showed up very fast and was very friendly theyre great and they pricing is very good I highly recommend this company
I would recommend Hickory Towing to everyone in need of a tow. This company is very professional and they get the job done. The owner Matt & his drivers are really good at getting the jobs done right . Thank you all for getting my boat off the beach you guys are the best!!!
I had an amazing experience with johnny. Fast, helpful, super sweet and caring. He went above and beyond and I am so grateful.
These guys are fast and friendly. Put my truck right where I needed it.
I broke down in the middle of the highway and dreaded calling for a towing company, expecting to have to wait for hours, but they were out there in no time flat. I waited all but 20-30 minutes, if that. Super nice, professional, and fair pricing. I would definitely recommend them~Brianna Rider
Matt was friendly and did a great job! Highly recommend!
Edit to add when he arrived he was kind and answered all our questions. And gave another star for being kind when he finally got there.have been waiting over two hours. Was told that someone would be here in an hour. Apparently the S. Battlefield location is not constantly manned. But seriously if you tell someone a time stick to it. How are you supposed to run a reputable company if the basics of time management cant even be managed. Have some sympathy for people who end up having to use your poor service for reasons that werent even their fault. Bedsides, you should really change your singage to say call for assistance rather than hours of operation. They aint nobody here, so there arent really any operating hours right π€·π»ββοΈ. Dont add to an already stressful situation I mean come on. Ridiculous if you say an hour and two and half hours later you still have customers waiting.
After waiting on another tow company for 3 hours called hickory at 9pm and the driver showed up at 930. Matt was very nice and professional. Thank you guys so much.
DO NOT USE THIS COMPANY. Had my car towed from the Firestone to my new home and they left it in the middle of our driveway. The car has a busted transmission so itβs not easy to move. Called them and asked them to move it ANYWHERE other than the middle of the driveway and they refused. They claimed that that wasnβt where they left it and WE must have moved it to to that spot. Unbelievable.
I call and they said 15 mins. So fast I wasnt ready π€£π€£π€£ I will be using them again. Thank You Hickory Towing for the fast service ππΌ
The absolute best!!! Waited 2 hours for another tow company. Other company calls & tells me that it might be another 2 hours. Called Hickory towing & was greeted professionally & promptly. Had my vehicle home in 30 minutes. Driver was extremely nice & professional. Locking their number in my phone. Excellent service!!!
Whoever I spoke with, basically told me I was lying about what I was told FROM THEM about my car! Would not recommend doing any business with them If youβre black and/or better yet get in a near death accident and they get your car!! I never asked for this towing company WORST experience Iβve ever had EVER
My friends truck slipped into a ditch and the guys at Hickory Towing were there in less than 20 minutes and had it out about 15 minutes after that. Ive never seen a crew work with such speed and professionalism. Wow!
Ran into some bad luck and the Hickory Towing team was able to help me out and set up a payment plan to get my vehicle back without having to take out a loan.It sucks to have your car towed but knowing youre able to get it back without too much hassle is amazing.
Very helpful, kind and saved me from being stranded with a car full of people
Only tow company I call in 757... Top notch A1 company
Hickory towing is such a blessing to us. I locked my car keys in my vehicle and called them once, then did it again, the 2nd time. They were very prompt and were so helpful. The 2nd time, the owner answered the call and found out one door was actually unlocked! He waived the fee! What a great surprise! We are so grateful. We are so grateful they are in our wonderful community of Chesapeake!
Back into a ditch. My all-wheel drive couldnt pull out. They showed up 15 min after I called them and had me out and on my way in 10 min. Price was reasonable and the driver was super nic.
Needed a hugs fifth wheel removed through a very tight fence. Called Hickory and they were here promptly. Easily resolved the issue. Was pleasant and professional. Totally recommend.
Kind service that is quick to respond. My driver communicated very well and remained very patient with me when I had to do a few things to the truck before tow. I highly recommend hickory towing company for all your towing needs!
This company has a contract with the apartment complex I live in. They never come tow anything day or night if the proper pass or decal isnt placed in/on the car. Im looking at 4 cars that need to be towed right about now. I would love to have my parking space.
Awesome job guys! Had a 1500 Dodge Ram sitting on the rim on 168 bypass, quick and courteous. Gave me and the truck a ride to Discount Tire within 1 hour!
Quick to arrive. Quick to hook up my truck and get me off the road and to the shop. The driver was very nice very professional. MANY THANKS!!
They pull cars.
Great service. Professional. Total gentleman. Plain awesome.
After the rental car I was using broke down on a very busy and hazardous spot on the road and after getting the run-around from the rental company that suggested that I leave the car right where it broke down at explaining to me that they couldnt get a hold of any tow truck at the moment which left me to fend for myself at night, alone and Im a female. I contacted Hickory Towing and they were there in 15 minutes hitched the car and got me back home safely and courtesyly.
Theyve done a few tows for me, never a problem. They get there quickly and deliver the vehicle with no damage, and the prices are very reasonable
Got machine stuck in deep mud. They showed up in amazing time with a rotator and pulled the machine out. Their price was fair. Would definitely recommend them everytime.
Fast service when called friendly staff
Great service. Im a commercial contractor and one of my guys got a 60 manlift buried in mud on one of our job sites. Were the lift was located no one had the proper equipment to get to the lift and pull it out, until I called Hickory Towing. They have smaller 4 x 4 wreckers that able to get to the lift and pull it out. Thanks guys.
I had a blowout yesterday around five on 168 made a couple phone calls trying to get a wrecker service to come out nobody would third phone call to Hickory towing great reception said they could be there in minutes and they were help me get my tire fixed in record time the young man driving make sure of my safety first I would highly recommend Hickory Towing thank you and God bless
Fast and towing other peoples junk cars is great
The truck to a little while to get to me but that was due to the weather and multiple accidents. The driver was great. He was pleasant and professional and knowledgable. I give JR 5 stars.
Good service and courteous people.
So I called this company today and they were very helpful! Everything was smooth and on time! The price was cheap, even for the distance we took my truck. Zach was very professional and laid back and had a great attitude. I would highly recommend this towing company.
Only deal with cash....really!
They will toe youre vehicle. If you see hickory towing be decal ready!!!
Wow! Super friendly, for starters. Helped me get to where I was going and even called back later to check on me, knowing that my mom and I were stuck two hours away from home. If I could give more stars, I would!
I was on my way home to Ohio and got lost. I was on empty on a back road and when I called I spoke to a really nice and professional guy. He gave me directions and then offered further assistance if needed. 5 star company.
Needed a simple tow from the dealership to my home. Called Hickory Towing and the driver contacted immediately after I spoke to their dispatch. Vehicle was home in no time. I am very satisfied with their service.
They were unbelievably helpful. After getting my companys forklift stuck, they came within 20 minutes to save the day. What I experienced was great customer service and wonderful turn around time. What took me over 5 hours they solved in less than 10 minutes. Theyre the place you need to go for your emergent tow needs. Thank you Hickory Towing.
Fast response when stranded on the side of the road! Very professional crew and did a great job. Definitely call and ask for Zach. Had me out of a jam in no time. ππΌπ
Matt and all the staff at Hickory Towing have been more than kind to us. They towed us out of a very dangerous situation and before it was over towed us 2 other times to get us where we needed to go. Not only that, while we were waiting on repairs on our vehicle, they let us keep our camper at their tow yard and expected no compensation. Matt was just doing it because he is a nice guy. Thank you Matt and Hickory Towing.
These guys came to the rescue! My wife was in our large van with our 3 small children on an unlit two way country road. They helped take the vehicle to our local shop and dropped the keys in the box/locked up the van. Got a call the next morning by the shop, so it all worked out. Thanks guys!
Got the camper stuck in some wet ground. Matt was quick to show up and get me out. He was very professional, courteous, and even helped park the rig. Price was also reasonable. Would recommend these guys to anyone!
Called for tow to a shop, they came quickly, loaded my vehicle and took it to the shop. The driver was very nice and careful and the price was very reasonable. Would recommend them highly and will use them again.
Helpful
My dad had a single motorcycle accident this morning and his bike went in the ditch. Hickory Towing was called out to get the bike out of a 6ft deep ditch. The guy pulled it out without causing anymore damage to the bike! I recommend them for all kinds of towing! I know it was the owners son but I donβt remember his name. But he was very nice and took great care of my dads bike! Thank you!
Johnny was absolutely excellent! He towed my car out of the ditch and did an inspection to make sure my car was drivable. I did not expect that and his professionalism was absolutely wonderful. I was so greatful that he was the one that helped me out today!
Had a very nice experience with them. They were quick and very respectful. Definitely will be using them in the future.
I called at around 8 am, asked for them to pick up my Tahoe, in Great Bridge, and take it to a dealership in Virginia Beach. The driver, Johnny, called me and was at my house within 30 minutes. He was friendly, professional and really careful with my vehicle. It had to be towed using a rollback because it has drivetrain issues. The price was really reasonable, I couldnβt have asked for a better experience. I hope I donβt have to use them again, but will absolutely call them again if needed. Ask for Johnny, heβs great!
These guys are awesome. I had called them around 9am on a Saturday morning, I had a disabled vehicle with no front axle. They said βno problem, be there in 1-2 hours.β The guy showed up with a rollback, spent over an hour getting it on there, drove 37 miles, spent another hour unloading it. Was extremely polite and helpful. And they did all this for only $125. Another towing company said it would be $275. I highly recommend Hickory towing. They will be the only company I will ever use again!
I had my truck break down on me and I was scared to call a tow but it seemed like the only solution. I googled companies and was even more afraid to call after seeing some of the reviews. So I called Hickory and the gentleman who answered the phone was very polite. He knew exactly where I was and when I asked how long it would be, to my surprise he said only 20-30 min. I was expecting to have to wait at least a hr. Then the next question was price. I was surprised at how reasonable the pricing was as well. Next the driver came loaded my truck and we laughed and joked to my destination like weβd known each other for years. Very standup individuals. If I had five more stars to give theyβd definitely get them from me. Hands down a very good experience. If you need a tow donβt hesitate to contact these guys. You will not be disappointed. Thank you to whoever the gentlemen is who answered the phone and thanks to Zack too.
Super quick to show up on job, professional, got me out of a bad situation without hesitation. Will be using hickory towing for anything on and OFFroad related
These guy were fantastic recovering not one but two of my cars stuck in the mud. Please donβt ask how it happen. They were on time while responding to the in just 60 minutes and doing the job quickly. The price was very fair.I highly reccommed them!
Called to get my rather large motorhome towed but was told that I would be to big for their equipment, but they were very nice and gave me the name of a towing company that could tow my motorhome. Really helpful people.
The staff at Hickory Towing were helpful & professional. Thank you for being wonderful!