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Air Handlers Mechanical Services
920 Ventures Way, Chesapeake, VA 23320, United States
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Air Handlers Mechanical Services

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Wa
Review №1

I have been a customer of Air Handlers Mechanical Service for over twenty years. Whether its maintenance on my existing HVAC equipment at my business, or installing a new mini split system in my home, I have always been able to count on them to do a professional job. They are always on time if a repair is needed, and are reasonably priced. They are very pleasant to deal with, especially Lindsy in the office. She makes every effort to help with coordinating a service call with my busy schedule, or getting the answers to any questions that I may have. She is top notch! They are a great company to do business with.

We
Review №2

Brandon showed up after a full day to take care of our outside unit that had stopped. He was able to quickly diagnosis the issue and repair the unit to get our AC rolling again. He had also come about a week earlier to repair our coolant line and recharge our system. Price was good, he went ahead and tackled our unit maintenance (cleaning inside/outside coils and changing air filters as part of our plan), and pressure tested the system to make sure we were good. Thanks Brandon for your hard work! Loving the cool air.

El
Review №3

The heat went out in February on a 25º day and the AC went out yesterday when it was 95º! Both times, Air Handlers has come to the rescue with prompt, professional service. The other companies that I called didnt have availability for a week but Air Handlers sent Bernard the next day! He was polite, professional, and efficient, restoring our blessed AC!

re
Review №4

This was my first time using Air Handlers and was completely satisfied with the service that I was provided! Brandon had shown up on time and was a very pleasant and professional young man! He was extremely efficient in installing my new thermostat and showed me how to use it as well. Thank you so much for being so kind!

Ma
Review №5

We love Josh and Brandon! They did a wonderful job navigating our complex system, and explaining it to us. We are in capable hands and Im just so glad that we found them! I highly recommend them.

J
Review №6

Stop your search now. Air Handlers Mechanical Services was able to install a ductless mini split for me with double the SEER as their competitors, while coming in $1400 cheaper. Josh was able to lay out an easy to understand, and thorough, good/better/best selection to help me pick what I wanted.

Ma
Review №7

Wish we had known about Air Handlers years ago. The technicians, especially Steven and Brandon, are exceptional young men who do excellent work as well as provide customer service that is top notch. Lindsy Whittaker in the office is also extremely good at handling the scheduling and last minute changes, always cheerful and kind. Bill Foreman is the ultimate professional and expert in identifying problems and finding solutions for HVAC issues, especially in our 130 year old house! The entire team at Air Handlers is the best in the business and we highly recommend them.

ro
Review №8

Brandon performed the service at my house in Great Neck area. He was very professional, thorough, responsive and polite. He did a great job and kept me informed through the process. His technical analysis was correct and he fixed the problem quickly. Thank you Brandon!!

Ho
Review №9

The service tech Bernard was excellent. Professional explanation of what he did to ensure that my unit would function at peak performance. The service writer Lindsy was very professional and wanted to ensure that I was acceptable. In fact it was exceptional as always.

Li
Review №10

The company owners are very responsive and professional. Work product so far so good. Very happy. Lindsay Whittaker is great with customer service and very helpful. Also very responsive.

Cl
Review №11

Bernard and Tom were punctual and professional. They gave sound technical judgement and didn’t pursue potentially unnecessary maintenance. After resolving the issue they stayed back to answer questions. Great stuff, keep it up.

Sh
Review №12

Air Handlers are always terrific to work with - Brandon was the service tech who visited me last, and he was amazing. He was on time, polite, efficient, explained what we was doing in a way that made sense even to me. And hes really just a delightful guy - I would recommend the company, and Brandon, to anyone.

Ch
Review №13

High quality team in all aspects of service, expertise, and professionalism. Very personable and trustworthy. A no hassle experience. No complaints. Only praise.

Da
Review №14

Bernard came by my house by the YMCA on Bute ST Norfolk (through Cavalier Land Realty) last week during that heat wave and got my air conditionign working really fast again! I was so grateful! HE was super friendly and professional and FAST and explained everthing. What an awesome experience - thank you so much - please let him know I appreciated him SO MUCH. Hope I got his name right :-)

Mi
Review №15

Brandon came out to do our scheduled PM service and was great! He was on time, courteous, and efficient. All of our dealings with Air Handlers have been top notch and I wouldnt hesitate to recommend them to anyone needing HVAC services.

Je
Review №16

Ive been using Air Handlers Mechanical for over 30 years and the service is always outstanding. Today Bernard did a service check on my heat pump and air handler. He did a thorough check. He was timely, professional and very familiar with my system. Thanks for the great service!!

Pa
Review №17

My AC went out the day before we were to get 90 degree weather. Air Handlers was able to get Brandon out to my house the next day. He explained what was wrong and what needed to be replaced. He explained that the part I needed was under warranty but I would have to pay for labor. They have to order the part but Brandon got my AC working for now. He is very nice and professional and will take the time to answer any questions you ask him. Thank you Brandon and Air Handlers.

Co
Review №18

Needed to get my Reme Halo air purifier installed. I spoke with Lindsy who was able to schedule the appointment and answer all of my questions regarding the installation. Thank Bill! Your team is talented and professional!

Ca
Review №19

Brandon and the other technicians who come for maintenance and repair are all professional and knowledgeable. The office staff is always responsive keeping you up to date on scheduling for maintenance and repair. The entire team is terrific

Ja
Review №20

Want to shoutout to Brandon for such courteous service and taking care that I have two dogs that bark at strangers. He maintained his professionalism throughout the visit. Kelly in the front office has been great getting me scheduled and being patient and so kind. Thanks Air Handlers!!

Ma
Review №21

We have used Air Handlers for years and always been very satisfied with their services. We use their Maintnance plan and Lindsy has been scheduling us for years. Lindsy always responds promptly when we call and makes sure that our needs are taken care of.

Ca
Review №22

My hvac technician, Brandon, did a great job. He took the time to check out my whole system to make sure that the thermostat was the problem. He replaced it quickly and then researched how to set it to auto. He also diagnosed that my coils needed cleaning, showed me the information that showed this maintenance was needed, and then did the work needed.

Ch
Review №23

Brandon W. came out to check on our Heating/Air unit because it was not working at all. We even tried installing a new thermostat and everything. Our home warranty company wanted to use another heating/cooling company and after reading the reviews for them we decided against it. I’m SO glad we did because AirHandlers did a phenomenal job! They were fast, courteous, and so incredibly pleasant to work with. Brandon was nothing but smiles and yes ma’am’s! He went above and beyond for us and I would 100% recommend Air Handlers to anyone and will definitely be using them for any future needs we have, and will be requesting Brandon W for our services :-)! 10/10 recommend!!

Fl
Review №24

The service they provide is outstanding! Lindsay will always take care of your needs with her great customer service skills.

Be
Review №25

This company knows customer service! Josh and his team are great. They came out and serviced my system twice and even taught me how to replace my complicated filter! Thank you!

Ke
Review №26

Lindsy provides stellar customer service. She is warm, personable and attentive in solving your problem. Thanks again Lindsy!

Je
Review №27

Lindsay answered the phone scheduled me for service, followed up and let me know when the Tech was OTW fantastic dispatching and customer service!!!! Brandon the Tech was everything you want a tech to be . Showed up on time greeted me with a smile, wore booties in the house . He took the time to explain the service to me in a way I could understand . Team Air Handlers !!! You Guys Rock ! Thanks Jeff & Dee Hux

A
Review №28

Brandon has been here 3 times. Hes courteous and friendly. Sevice has always been excellent. Thank you.

Mi
Review №29

Very polite, thorough, neat, and very knowledgeable! Steve, Brandon, and Bernard were awesome! Explained the system in terminology that you could understand. Josh was excellent in responding to any questions during the planning stages. I have already recommended them to several of our neighbors!

St
Review №30

Brandon has been to my house several times for hvac service and he is a most polite, efficient and pleasant man . He does a terrific job and has never left any mess behind . He is very efficient and arrives on time . I recommend him highly. Trustworthy!!

Da
Review №31

Brandon is the best - thorough professional looking forward to hot days now that my air c is working good thanks brandon

Vi
Review №32

Brandon is very professional, thorough and friendly. He did a great job!~Victor I.

Ro
Review №33

My wife and I had Airhandlers install a new Mitsubishi mini-split system in our garage. From our sales contact, Josh Foreman, to their admin, Lindsy Whittaker, to their field technicians, these folks are 100% professional and I would recommend them without hesitation.

Mi
Review №34

Lindsy was a great help! She is very knowledgeable and professional!! Give that girl a raise!!

Ka
Review №35

Bernard at AirHandlers VA was exceptional. Showed up promptly on time; worked around a business meeting I had since I work from home; installed and verified the new Nest thermostat was functioning correctly- showed me the temp differentials for the heat and cooling in the different rooms, and helped me game plan for how to best keep my Hvac equipment serviced and maintained. I would without hesitation recommend this company to anyone for their HVAC needs.From Kelly who helped us schedule the appointment to Bernard who performed the service work - my experience with this company so far has been top notch.Thank you AirHandlers for your courteous and thorough service.

Na
Review №36

I have used these services for over 25 years and they are reliable and trustworthy. They do not upsell you on any issues.

De
Review №37

Airhandlers is a very professional business tgat puts customers first. I have used them for years. Todays service was no different. Bernard showed up on time in his very clean and well maintained service truck to provide routine service on both my hvac units. He was very friendly and informative. Explained a few items to note and for us, i was included, to keep an eye on. He was respectful to my property and listened attentively while i was was asking questions. Thanks be to Benard for doing a great job today. Josh, you have a good tech on yiur team. Derrick

Se
Review №38

I wish I could give 10 stars for Air Handlers. You cant go wrong with them. I am a huge first impressions person. First, Josh came to our home, gave us a quote to change our heat pump out to an A/C and Furnace. We also wanted to add a return to our downstairs. He put booties on to protect our flooring from the dirt on his shoes, and then was polite and listened to what we wanted to achieve. Come install time, the team worked efficiently and quickly. The installers cleaned up each day, including vacuuming. We did have a few issues with our install, and the owner, Bill, came out and resolved everything without us even asking for him. We thought just notifying Josh would have things taken care of. But Bill insisted on coming. There were even parts of the install we were happy with, but he wasnt. He fixed everything far beyond our expectations. Every person at Air Handlers is polite and eager to help. They werent the cheapest, but hands down provided the best service we have ever received from ANY contractor in the Hampton Roads area. Every employee at Air Handlers, from the front office to the technicians, wants to do right, and you just dont find that in a lot of contractors these days. My wife and I are more than 100% happy we chose Air Handlers, and we will be using them for all of our HVAC needs from here on out. They are fantastic!

Ru
Review №39

Brandon was very efficient and helpful in mentioning some simple maintenance procedures I could do between regular service. Glad he is still with your company.

JR
Review №40

Brandon is the consummate professional. Looking forward to the next preventative maintenance.

Ad
Review №41

My upstairs AC unit failed during the middle of the night. Called first thing in the morning and was able to get same day service and get it repaired. They were the only company of the 8+ that I called to offer same day and help me out. I think the prices were on the high side and a little much, but for same day service and fixing my AC in the middle of summer I can’t complain too much. The techs I dealt with were also very professional and knowledgeable.

Ma
Review №42

John came out to inspect our system. The guy is top notch and a wealth of knowledge. He really took his time giving us various tips on caring for our system to help us save money down the road.

Da
Review №43

Our business relationship has just begun and I must say Im very please that we brought Air Handlers onboard our facility. Theyve done a couple of jobs here and I am very please with the work they have done.

Ma
Review №44

Their office staff is amazing and I was exceptionally pleased with their technicians- Brandon and Bernard. They asked the right questions and fixed the problems they could right away! They worked at both my rental and office building today 💪🏽 and we will continue to use them for our new service and maintenance.

Co
Review №45

Brandon was awesome, timely, and very personable - thanks Brandon!

An
Review №46

Excellent company! Bill and his staff are professional, personable, and attentive. They did an excellent job with our homes needs. We couldnt have asked for a better experience. Dont look anywhere else.

La
Review №47

Steven and the rest of the crew did a fantastic job. Very friendly, professional, and informative! Great customer service!

Li
Review №48

Brandon, K and Steven were very professional and did a great job installing a ductless system in our room over the garage and a replacement A.C. unit for our upstairs. They took great care of our floors by using drop cloths from the front door to the upstairs. Thanks guys, looking forward to a nice cool summer.

Ru
Review №49

Brandon was awesome. Shows up super fast, worked extremely diligently, and helped us fix the problem in a timely manor. 100% recommend both him and the company for any and all A/C needs.

Da
Review №50

Professional,courteous tech...arrived very quickly,as we had no heat...diagnosed and repaired heating unit in a very professional manner..we have nothing but great things to say..highly recommend Air HandlersDan and Sally Short

Je
Review №51

Ive used AIr Handlers Mechanical for over 30 years and have never been disappointed. They are very knowledgeable, responsive in their service and reasonable their rates.Brandon, Kevin and Bill do outstanding work and I highly recommend them.

Mi
Review №52

Purchased a home in November 2019. Heat worked fine during the winter, but when it came time for AC...it would not turn on. Complex Carrier HVAC system. Called Airhandlers. They came out the next morning, diagnosed the problem quickly, scheduled the repair a couple of days later.. The system now works perfectly. Very professional, on-time, and a very good value. I highly recommend...so much so that I signed a maintenance contract with them. Kevin (technician) was terrific!

Me
Review №53

Ive used Air Handlers several times. Lindsy is friendly and always goes out of her way to help as quick as possible. I have had many companies attempt to fix my geothermal, but I only trust Kevin, he is extremely knowledgeable. I definitely recommend!

Th
Review №54

I must compliment your guys. The product sold/purchased is working reat so far. The installers were very professional. They did a great job of keeping the site clean and free of tripables and such. They even answered my “I’m simply curious” questions with grace and confidence. Added bonus, I didn’t have to clean up after them. I can’t count how many contractors I’ve had to clean up after!

Ha
Review №55

AIRThe service provided by Airhandlers recently was an Olympic perfect 10.0. Brandon was joined by Bernard, and not only did they provide efficient service, but also they respected our home. These accolades include Lindseys good office. Communications with her are always clear and dependable.I subscribed to Airhandlers Red Ribbon program, and I received BLUE RIBBON service. My satisfaction is genuine.

Ry
Review №56

Air handlers offered financing for installations. Lindsay called and walked me through the whole process. This small business actually cares about their customers HVAC needs.

Am
Review №57

Lindsy is exceptionally kind and goes out of her way to satisfy her customers in the office. I can tell Kevin has a lot of experience and takes great pride in the work he does in the field. Highly recommend!

Mr
Review №58

This company is all about money. They came out twice in one week it took our money during this Pandemic. They sent out this man that knew he couldn’t fix our problem and still took our money. The company said that they were gong to call us with a quote for our AC unit and we are still waiting for that call.

Je
Review №59

Cannot say enough good things about Air Handlers Mechanical! They are such a great company that truly values all of their customers! Lindsy is always so helpful and so sweet! She’s just the best!

Br
Review №60

Nothing but the best! I have used various other companies and nothing compares. Starting with the customer service from Lindsy, friendly, helpful, getting me in touch with the right people, scheduling an appointment and following up in a timely manner. Kevin came out and serviced my unit, was very professional, provided guidance, explained the issues in a way that was easy to comprehend. I feel better with Air Handlers servicing my HVAC equipment.

ke
Review №61

Air Handlers Mechanical are professional heating and air people.They have both serviced and installed equipment at our properties over the years. Gladly endorse Bill & Kathy and their team of professionals.

bo
Review №62

Air Handlers has been our HVAC company for many years. We decided to upgrade this year and the unit was promptly installed. We had a lot of issues with the unit and Air Handlers made it a priority to to come each time we called. They even had a representative from the manufacturer come and help figure out what the problem was. It turned out to be a faulty unit. It was quickly replaced. They were very diligent in finding the problem. All the technicians were awesome. Very polite and courteous. I highly recommend Air Handlers for any HVAC work.

Mi
Review №63

I needed a new AC shroud installed and Air Handlers was able to do it - they were highly recommended and they did not let me down. The installers, Brandon and Quaymane were friendly and professional and, most importantly, they installed the product exactly as required. Thank you.

Am
Review №64

Very polite, professional, knowledgeable and personable from office staff to Techs. Central unit went toes up and they replaced outside and inside (tight space) units in an HOA environment. They worked with a couple of HOA regulatons with ease and even in the rain on the day of installation. They took great care to protect flooring as well as the outside environment. Very pleased from A to Z and happy to have found an honest, reliable HVAC team. Highly recommend them for your HVAC needs. Thanks Air Handlers, you all are awesome!

Ke
Review №65

I only gave them one star but l would give less if I could. They were horrible. First of all their technicians were over an hour late. They charged us $279 dollars for a part under warranty that we were supposed to have received free. When we realized this, they refused to give our money back. Bill Foreman, the owner, said that he would give my husband and I only $80 back and then bumped it up to $110. This business is dishonest and unprofessional. We heard laughter in the background as he was telling us how much he was willing to give. Mr Foreman was very egregious and arrogant.I strongly urge everyone to avoid this company!

Ta
Review №66

Had a great experience with these guys. The technician, Kevin, was very knowledgeable. He quickly and efficiently diagnosed the problem and thoroughly explained everything to us. Pricing was fair, they showed up on time, and we will definitely use them in the future should any others issues arise!

Je
Review №67

Extremely pleased with Air Handlers Mechanical Services. All issues & concerns were promptly handled. I spoke with Lindsy. She was very knowledgeable, professional & pleasant. I would definitely recommend Air Handlers to family & friends!!!

Ca
Review №68

Kevin, Mike and Brandon handled the installation with professionalism, respect and kindness. Highly recommend this company and the team.

je
Review №69

Amazing!! Thank you Air Handlers for making what could have been a miserable few days to simply a few hours of uncomfortableness. It was 95 degrees out during a blistering heat wave...and my AC went out during the night.... I called and Lindsey hooked me up with a Tech within a few hours of calling! And the Tech that came was so helpful explaining to me everything that he was testing and checking. He had so many helpful tips for me to try to keep my system up an running as long as possible. No pushy sales..just swift complete service...and working AC within 1 hour of him stepping foot in my door! I would recommend to anyone...and I did to all my co-workers. Nice job everyone.

br
Review №70

I would rate 10 stars if I could. Lindsy is prompt and professional. She provided exceptional customer service and made the entire process effortless for me. I would recommend using her for all of your needs.

Mo
Review №71

Josh and the whole team are awesome. I have now 3 mini splits all from Air Handlers. I even had the new— in the ceiling mini split that saves precious wall space.They work great. Very responsive. They also replaced my moms 20 yr old HVAC heat pump.

Jo
Review №72

Expedient Professional Service. Very trustworthy

Ke
Review №73

I highly recommend Air Handlers for anything HVAC related! Josh and technicians Kevin and Brandon all provided excellent customer service while installing our mini split (which btw, works great!) They went above and beyond to make sure I was taken care of as a customer. Their skill and knowledge is second to none. I only wish they were in the construction business as well! We need more companies like Air Handlers in Hampton Roads.

Mi
Review №74

Michael and Kwamaine were here and replaced my furnace on the coldest day of the year and did an amazing job. Would definitely recommend them to anyone looking for any HVAC related work

Ki
Review №75

Great people, who made sure I was FULLY informed before I purchased my 5 mini-split units for my 100 year old home. Way better than cutting holes in my floors or ceilings and VERY efficient system, as promised.

Ja
Review №76

Got the chance to work with Brandon great representation of the company and even better service definitely recommend

St
Review №77

Family owned business that puts the customer first. At no point did I ever feel uninformed and patronized. Everyone I had contact with explained and verified I knew what and why. Then, to top it off. . .a personalized Thank-You card from the VP. Would recommend over anyone else.

d
Review №78

We have been using the services of Air Handlers for 14 years and have always found them to be fair, efficient and reliable. Couple that with excellent customer service and great knowledge and we have never gone elsewhere for AC or heat services. The fact that they are family owned also is a great benefit. We know what we are getting when we call Josh (or sometimes his dad, Bill) to help solve a problem...a fast response and stellar work. Highly recommend.

Pa
Review №79

Lee Myers was very professional and found the issue with our air conditioner immediately. He had it fixed and up and running in no time at all. Would highly recommend him in the future to anyone.

ka
Review №80

Air Handlers is a family owned company and they genuinely care about their customers. Their technician Lee is very friendly and knowledgeable.

Ci
Review №81

Great Experience with Air Handlers from beginning to end. Lindsey was very helpful with superb customer service

Ji
Review №82

Always on time. Knowledgeable Techs. I would not have anyone else service my system

Ki
Review №83

A good experience - they were honest and did exactly what they said they would. Definitely recommend.

Lo
Review №84

Great company. I use them for both my home and business HVAC maintenance.

Me
Review №85

Brandon is the man!

St
Review №86

Technicians always arrive on time, do their job, report their findings and repair if needed. Reliable, good value.

Al
Review №87

Kevin is awesome. Highly recommend

Je
Review №88

They did a good job with the repair but their price for what they did was outrageous. $456 to replace a $30 part which took less than an hour is a bit steep!

Bo
Review №89

Great service. The problem was intermittent and Air Handlers exceeded expectations tracking it down and fixing the issue.

Ms
Review №90

Where to begin with such a WONDERFUL experience. I choose 6 contractors off Angie’s List. With each one I explained 3 things that I was looking to change about my HVAC system (comfort in the summer, 2 rooms were always hotter or colder than the others and my old unit was noisy, you could hear the air flow) and ask for their suggestions. Three of the 6 gave me similar results! You need new duct work! I was expecting that since I knew my actic was unusually comfortable in the summer when it was over 100* outside and with the duct work hard and inflexible it was obvious it was old and deteriating. Second suggestion was a Variable Speed Unit for constant air flow and Humidity control. Ok so these things come with a price I was expecting that. Josh with Air Handlers was wonderful at explaining what we needed and gave us the why behind his suggestions (his words reflected 1 other contractor we had quoted with, narrowing down our choices). Where Josh stood out was he knew that the unit we really needed would require new duct work explaining that due to the dehumidifying function that the old duct work would sweat and eventually damage the Attic and Ceiling. He also stated “He would NOT install that unit unless we replaced the ducts”. INTEGRITY something as a salesperson myself I look for. He was willing to walk away if the job was not done right. I knew before they showed up that I would need new duct work so I had asked each contractor after they gave me their suggestions about replacing the duct work and the 3 that had not suggested new duct work were planning on putting in the same type unit and said that duct work was to costly (not their decision to make, besides they should of pointed out the consequences if I had not replaced it). After a lot of research online about the unit Josh had suggested “The Carrier Infinity” I realized that was due to my concern over comfort in the summer! Boy people are passionate about there HVAC systems. Done, I knew Air Handler’s was winning my business. I had no idea how easy this was going to be. Josh explained it could be a 3-5 day job with new duct work. Brian the installer lead was prompt and showed up exactly each day when he advised us he would and got right to work. They protected my property with flooring protection and cleaned up each day after themselves. If it weren’t for the 2 to 4 trucks outside nobody would have even noticed I was having work done. They are smaller company 2 installers and 2 technicians but they provided excellent service and were very prompt. I wish I would have gotten the names of the other 3 guys who were wonderful and took those extra steps to insure I was aware of what they were doing and showing us how the machine worked. They worked with us on a few extra changes mid-job with no complaints (I asked for risers to raise the outside unit and my husband wanted all new duct covers). If you need HVAC work and look for INTEGRITY, GREAT SERVICE and PROMPTNESS these are your guys (and the ladies in the office were wonderful as well). When friends and neighbors asked us who I suggest Air Handlers Mechanical Services, Inc. will be my suggestion. My neighbor also used them the next week and had duct worked replaced as well and she had nothing but positive comments about her experience. She had contacted them after I gave her their name from Angie’s List and was impressed with the time Bill had spent explaining things to her ( she commented that she had done 10 quotes with other companies and they by far stood out).

Hu
Review №91

This was our first experience, prompt, friendly, and professional.Thank you for the excellent service.

Ar
Review №92

Difficult repair - the team never gave up, allthough a new system had to be installed in the end!

WT
Review №93

PROMPT AND PROFESSIONAL! We will always call them for all our home and business needs.

Information
10 Photos
93 Comments
4.8 Rating
  • Address:920 Ventures Way, Chesapeake, VA 23320, United States
  • Site:http://airhandlersva.com/
  • Phone:+1 757-424-4836
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
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