I shopped several stores for an engagement ring. After walking in Markman’s, I saw how the experience was supposed to be. We were guided, not forced, through the myriad of options and they helped us narrow things down. It was SO easy. I went back later and chose the ring myself and the staff was genuinely excited with me. From day one until the ring came in, they were true professionals and the epitome of service. They call me by name when I walk in the store, and I appreciate that. Markman’s has earned my business by doing things the right way.
I went to Marksmans to shop for a ring for the most special person in my life. I worked with Scott, who was an absolute pleasure. He took an inordinate amount of time with me in order to make sure I was given all of the information I could need to get the best result. I cannot recommend Marksmans, and specifically Scott, enough to anyone that wants to get the best engagement ring possible for the person they love.
Weve been looking for our wedding bands and have been to so many places in Tennessee and Georgia. We went to Markmans today and spoke to Cathy, she was very helpful and knowledgeable. She didnt try to high pressure sell to us. We found exactly what we were looking for. The price was lower and the quality is far superior to what we had previously found. Thank you so much. We will definitely be back.
These people are way too amazing. As a clueless buyer Scott talked to me immediately and walked me through all the basics. And then we started looking at some options and he was very helpful in helping me pick! Christina was also super helpful throughout the whole process of finding, buying, and everything. Overall 10/10 customer service and knowledge as well as producing quality products. Super happy with my experience! And you will be too!!
This was the best experience. I went in with a budget in mind and was given total assistance finding the perfect piece. Any concerns or questions were addressed. I will definitely be back for any further jewelry needs.
I had a great experience with Scott at the Chattanooga location. I purchased an engagement ring and wedding band for my girlfriend. We went back together to add my wedding band. Scott was very knowledgeable and professional. He provided a lot of time, patience and care during my 2-3 visits there. He did an incredible job of helping me find the perfect ring! Highly recommend!
Initial interaction was very welcoming and educational. They truly take the time to educate their buyers on the jewelry they are selling. This provides a confidence for the buyer when purchasing anything from Markmans.After initial payment of the jewelry, I felt kind of in the dark on the status of the jewelry. I was initially told it would take between 4-6 weeks. When the end of week 5 rolled around and I still had not heard anything, I gave them a call. They were able to provide some closure on the status of the ring at that time. I had to follow up one more time the following week to see when I could actually pick up the ring and how much the remaining balance would be. I ended up receiving the jewelry toward the end of the 6th week and it met all expectations!I know there is some employee transitioning taking place and that may be the reason for the lack of communication. Overall, the initial interaction was great, I received the jewelry in the timeframe given, and the jewelry met all expectations.
ALL the people at Markman’s went above and beyond to exceed my expectations. I went in with very little knowledge but never felt talked down to. They explained details and educated me with patience and honesty. They gave me information and allowed me to make the final decision. The end result was beautiful. Highly recommend
Scott and Cathy were so helpful through the whole process and my fiancé loves the ring. Having shopped all the jewelers in Chattanooga I can say Markman’s offers the highest degree of customer service available and an amazing collection of loose diamonds and bands.
Everyone seems confused here. I received incorrect and contradictory information that I knew to be wrong. Either incompetent or misleading neither qualities you want when buying jewelry. Look elsewhere if you plan to make an expressive jewelry purchase.
I went in searching for an engagement ring kind of last minute. They were able to put something amazing together for me! They deliver on everything they said they would and most of all the ring was absolutely beautiful! Go check them out
Very nice people, all knowledgeable concerning jewelry and other things. Enjoyed it was like a visit with a friendly acquaintance. I wish I had money to do repair to my piece but will go there when I do have money. They also gave me the place to get my watch fixed. Just good helpful people making it comfortable to wait for price. I cant think of anywhere I have ever met or helped with people like these! Might be a little expensive but certainly best option for a jeweler. I have facial damage but first place no one reacted to appearance made me even forget about it.
Our first visit to Markmans and had a great experience! Scott did a fantastic job of finding just the right wedding set to replace my wife’s older set. The selection, service, communication, and follow through, were the best in the business. We would not hesitate to recommend them or buy from them again!
Great customer service, I was always kept up to date on the progress of my order, just a really good experience,
The absolute best jewelry store in the Chattanooga area. They took so much time, thought and care repairing my Moms wedding set. The designer went out of her way to research and find a way to make the set just as we wanted because she understood how special it was to us. It is so gorgeous, she did an amazing job! An extremely thoughtful, kind, and expert team! They are the only jewelry store I will trust and go to from now on. Thank you so much Markmans.
Didnt buy anything. Was looking for something really specific.but the girls worked really hard to try to help.
I bought my wife a necklace here and my wife loved. The staff was very helpful with my selection.
Fantastic service and helpful staff! Go by and see Stephen Ferrari. He was super helpful and taught me a lot about diamonds.
Markmans in Chattanooga has always been the place Ive gone for special occasions. They do an excellent job answering many questions Ive had, and they have always gone above and beyond to make sure that we were happy with our decision. I bought my financées engagement ring here, and recently added two extra wedding bands to it for our 5 year wedding anniversary. Scott made sure every detail of the ring was to our liking. Great experience and service always. Thank you!
Always have what we are looking for and the quality is excellent. Customer service is outstanding. Would highly recommend.
Very nice service and great job showing me how to look at a Dimond and respect and learn about the product you are buying! The young lady she was very very good at her job and not telling me what I need to buy, and gave us information about the product we liked and looked at, answering any questions we had asked about with no rushing us on a sales line...So thats why I give Markmans a 5 star, service and had it made for me the same day for us !!! Was a plus!!!
I never leave reviews but I am so impressed by the customer service at Markmans that I just had to. They absolutely went above and beyond for us and I really appreciate it. Thank you 🙏
Amazing service! Ask for Jerry or Scott they will help you find the perfect fit for your special someone. My wife is going to love this!!!
When we were ring shopping, Markman’s was on the list because it was in town. After talking with them for a bit, we knew we wanted to work with them for my engagement ring. Takeshia and Stephen were so kind and so helpful! Their customer service and ring services were better than anywhere else we looked in Chattanooga. We can’t wait to work with them again when we are ready for the wedding bands!
Jerry was phenomenal at the Chattanooga Location.I never expected such a detailed experience when shopping for an engagement ring. Man needs a management position or a raise! He’s is absolutely awesome!!
Very nice place to buy jewelry
Excellent service, one of a kind fine jewelry store,Spectacular selection, custom pieces to match any budget. Takeisha Corn and Scott Burnett are very knowledge and are more than willing to help you select that special piece for that special someone.
Going through the ring shopping process was a breeze with Scott. He is very knowledgeable and extremely helpful. There was no pressure to make a same day decision.Recommend for all those buying their first engagement ring to stop by and ask for Scott.
My experience with Markman’s in Chattanooga was absolutely terrific. They not only educated me on the rings but they helped me pick the perfect ring for my future wife. Scott and lekeisha were the main ones to help and they were so kind and very eager to help. 10/10 experience. Thank you Markman’s!!!
Best place to get an engagement ring in Chattanooga hands down. Had a knowledgeable and caring team help me find the perfect ring with the perfect stone.
Marksmans made this whole process incredibly easy. They were up front with pricing and incredibly thorough with walking you through the entire process! The ring is absolutely stunning and my fiancé couldn’t be happier!
Products are beautiful and priced well. Customer service is great and Scott, the manaher, was very helpful.
They were great, especially all the help I got from Marcus picking out an engagement ring! He spent so much time with me to make sure I got exactly what I wanted and he answered all my questions! We came back and purchased our wedding bands and the entire staff was so helpful even in the middle of difficult times with the pandemic. Outstanding company. Outstanding employees.
We received excellent “white glove” service when identifying the perfect diamond for our 20th wedding anniversary! We highly recommend this company due to the outstanding quality, reputation and attention in ensuring the happiness of their customers!
This was the best experience Ive ever had with a jewelry store. We went during their vault sale and ended up walking away with a gorgeous ring. Our sales associate was wonderful and helpful and knowledgeable. My husband and I bought our ring with ease and confidence because we knew that Markmans would provide all the services wed need to protect and preserve our special piece of jewelry. Thank you so much for making this process enjoyable!
Stephen and all of the other employees were super helpful. We arrived unsure of what stone type we wanted and they were very knowledgeable in explaining the ups and downs of different types. The store also had a VERY friendly atmosphere! This is the only jeweler we will use!
I had a unique request and had a very short timeline. Stephen and Scott at Markman’s were so helpful. They went over and beyond to try and accomplish this task. It was the best Customer Service I have seen in a very long time. I will always recommend this place and this staff!
If you are looking for a piece of jewelry, Markmans is the place to go. Jerry was very knowledgeable and explained the four Cs when looking at diamonds. My soon-to-be fiance and I made an appointment before we went. Jerry never showed us something out of budget. He had some diamonds to prior to us coming to show us, and we would have been pleased to walk out with any of them. Jerry also told us that Mr. Markman himself hand picks diamonds all over the world by going to look at them before he brings them back to the store. At the end of the day, we got a beautiful engagement ring that didnt go over budget. With the pandemic going on, they gave us both a mask to wear in the store for everyones safety. We will definitely be going back to Markmans!
Very nice people. I have shopped and had my jewelry serviced here for almost 20 years. They are kind, helpful and treat you like family. They remember you. This is very important especially when you are working with jewelry that your family has had for generations. I trust them.
Mr Markman designed the most beautiful ring with my son in law!!!! Awesome job guys- my daughter LOVES IT and will treasure not only the ring but also the thought and love that went in to designing the perfect ring for her!!!
They were very sweet
Markmans provided outstanding service. We felt immediately welcomed and cared for. They care about their products, and know everything about them. We went to a few other places over the past weeks and none of them offered an experience close to Markmans in Chattanooga.
Our experience was wonderful at Markmans. The staff was friendly and helpful. Being a native Chattanoogan I personally have seen the store for years, but always bypassed it thinking it was only for snooty people. Man, was I wrong! Jerry was our salesman and he took the time to ask questions and make the time about us and not just making a sale. Same treatment given to us in workout clothes as when we went in dressed up. Unfortunately cant say this happens often. We will definately go back.
Marcus and the other employees at Markman’s were extremely knowledgeable and friendly. They took the time to explain and show me many different options available, and even went as far as to find new diamonds to bring in to help find the perfect one for my needs.
Scott helped me select the perfect diamond and have the ring setting competed in time for my proposal. Amazing customer service
I had never been into Markmans before, but a friend recommended it to me so I went to check it out. I was buying an engagement ring for my girlfriend and they were extremely helpful from the time I walked in until the time I came to pick up the ring that they helped me order and customize. They are very knowledgeable and assure you that it is safe to buy from them. I would definitely recommend this place over any jewelry store in Chattanooga. Thank you for all your help!
If I could rate them higher I would! I went to several other jewelers in the Chattanooga area. Other stores made me feel unwelcome, or tried to force me in to buying immediately. The team at Markmans were so friendly, professional, and knowledgeable. They guided me through the entire process of picking a ring and diamond. They went above and beyond to make sure I got exactly what I wanted! I proposed and she’s in love with her ring! Huge thank you to Takeshia and Stephen for all of their help! Would 100% recommend to anyone shopping for jewelry to use Markmans!
Great experience with Markmans Jewelry today. Above and beyond what was expected. Will definitely be back.
My husband has bought many pieces of jewelry from here. The staff is absolutely wonderful, friendly, and knowledgeable on all their jewelry. They have a master jeweler that works on jewelry and will do custom pieces as well. My husbands wedding band was designed there and is a wonderful piece that has a lot of meaning. They are not pushy salesmen Who just try to sale you a piece of jewelry. They really want to help you find the right jewelry for the occasion and help make sure you and your loved one are really happy with the jewelry.
I have been using Markman’s since 1991. Their one on one customer interaction and knowledge makes choosing my pieces easy and with confidence that I am getting the best deal and a beautiful piece of jewelry that will remain timeless.
I thought my experience with the hometown jeweller dealers was excellent! I had a very personable experience compared to the BIG box stores. I had actually shopped every where else and stumbled into Markmans on my way to another dealer that ordered a piece in for me, if I wouldve known from the start on the happiness if my experience I wouldve never given any other dealer a thought.... Brian
Excellent service! We were interested in engagement rings and shopped all around town before coming into Markmans. We were greeted by everyone as soon as we walked into the store and Brad was quick to assist us. He was very knowledgeable and was not pressuring us into making a purchase. We quickly found “the one” and Brad was very patient with us throughout our entire experience. He also called to update us while our ring was being made. Markmans has definitely earned a lifelong customer and if you’re in the market for any type of jewelry go see Brad at Markmans.
Scott at the Chattanooga location was awesome! He helped me choose the perfect ring. He is a great listener and very attentive to important details. The ring came in today! Gorgeous!! More beautiful than I had even imagined! I definitely recommend Markman’s for fine jewelry purchases and will return for my next purchase. Soon!
I cant say how much I love Markmans!! From our first visit to look for engagement rings, they were so extremely helpful!! The comfort in knowing people who are very experienced in their job and are taking care of my purchases is so appreciated!! Every time I visit the staff are very personal and make me feel special!
My experience was wonderful. The ring was stunning. Cannot beat the value and expertise of the staff. Honest and friendly! Highly recommend. They will work with any budget!
Incredible service! I had an idea for a ring, and they created it from scratch! Easy, no hassle and under budget. And beautiful, of course. Wow! I highly recommend Dara - she’s great!
Markmans has treated me so well over the past year. Dee and Jerry both helped me along with the rest of the staff to pick out the PERFECT wedding bands and engagement rings. They have fair pricing as well as incredible quality diamonds all hand picked by the owner of the company. I would recommend Markmans to anyone seeking high quality jewelry at an affordable rate.
I went to several larger chain stores looking for something last minute and was basically told they couldn’t help. I went to Marksman and they took the time to listen and help with a last minute ring. I also went back for a second time and they are extremely helpful and friendly.
Great customer service as usual, didn’t try to steer us toward a more expensive option. Very friendly and helpful! Will definitely be doing more business with them in the future!
From the moment my fiancé and I walked in the door, we felt so welcome and valued as a customer. Not like other jewelry stores where you feel like they are just trying to make a sale out of you. They take the time to listen to want you want and make it happen! Quality service and quality diamonds. Wouldn’t go anywhere else.
Markmans did an amazing job helping me pick out a Christmas present for my wife! They were extremely attentive, and helped me to see the huge difference in buying something local as opposed to a chain jewelry store. I would absolutely recommend buying anything of value for your significant other from this location!
My engagement ring has been mangled for quite some time. I wore it throwing pottery and it got hung and banged up which caused an inclusion in the diamond and a bend in my band brackets. I went into several jewelry stores searching for a new band that was unique and wouldn’t break the bank. No one was willing to touch the diamond because of the internal inclusion, nor would they let me choose something other than a”bridal/engagement” band. I was broken-hearted because I obviously wanted to wear my original diamond. I finally went into Markman’s thinking they would for sure turn me away as well. They didn’t and I’m forever grateful. I found a Beverly K fashion piece that I fell in love with, but the emerald it was holding was smaller than my diamond that needed re-set. So, they customized the Beverly K band to accommodate my stone and it is absolutely BEAUTIFUL. I’m so thankful to have been able to keep my own diamond ❤️ Thank you Markman’s!
Jerry Funk and Dee Brown were both very helpful and knowledgeable as I shopped for a special birthday gift for my daughter. I am extremely pleased with their service and my purchase. I wholeheartedly recommend them!
Dara and Scott were absolutely wonderful to work with! They helped me find exactly what I wanted and stayed within my budget.. I couldnt have asked for a better experience. They were also super flexible and accommodated my requests joyfully and promptly. Highly recommend Markmans for all of your jewelry needs!
The quality of both the products and the service are superb. I cannot recommend Markmans enough!
Best jeweler who puts family first. Very workable and has helped us in every way to make the perfect item that we wanted. Than you for making memories and of course making her happy
I knew in my mind exactly the kind of ring that I wanted to give my girlfriend, but couldnt find anything like it ANYWHERE. Markmans Jewelers was the only place in town that could create it for me at a very reasonable price. My girl will have something special, unique, and one of kind. Anyone looking for beautiful jewelry, and need the help of some friendly and knowledgeable people, need to find their way to Markmans. Ill be back!
I checked out different jewelry stores around Chattanooga trying to find a specific stone my fiance wanted for her engagement ring. Markmans is the only store that even bothered to look into finding the stone. It took weeks but they were able to find me several sizes and multiple in some sizes for me to choose from. Im very grateful that they helped me build the ring she wanted. It turned out perfect. This will be my jeweler of choice from here on.
Our experience has been the best since we walked in the door at Markman’s! Jerry has helped us from the start. He has been patient throughout the whole process and always worked with us on what we were looking for! We will not go anywhere else for any jewelry needs. If you are looking for someone honest and does not just sell you based on your max budget, then Markmans is the place to go.
Great staff, very knowledgeable, and helpful. We wouldn’t shop for jewelry anywhere else! Thank you!!
The sales staff is very friendly and more than helpful. They all went above and beyond to ensure we were pleased with our purchase. I would highly recommend Markmans to anyone looking for quality jewelry at a reasonable price. Thank you for the wonderful service!
From the very minute my fiancé and I entered Markman’s Jewelers in Chattanooga we knew that we were with the right business. Takeshia greeted us with warmth and caring, dedicating herself completely to our needs. She called an associate, Scott, to help with technical questions we had about diamonds and he was a wealth of information. He was brimming with good will and energy, making the experience down right fun. We never felt pressured or prodded, but took plenty of time making our decisions about the perfect diamond and setting for my beautiful wife to be. The transaction was smooth and even with a glitch at my bank we were treated with dignity and patience. We left knowing that we made the perfect choice for this important purchase. I encourage anyone to at least visit the Markmans Jewelry gallery and let our experience be theirs also.Charlie Mudge
My family has been using Markmans for over a decade. I can’t image going anywhere else. The level of customers service, great prices and beautiful jewelry makes Markmans tens steps better than the rest.
Scott did a great job remaking my Mother’s engagement ring into one I can give to my girlfriend when I propose. Everyone at Markman’s is kind and professional. I will be returning. Thanks guys!
I’m waiting on my ring currently, but the service was excellent. They helped with the price of my ring and they were the only jewelry store in this city that had a matching band for my engagement ring! I couldn’t have been happier, I’m hoping it looks more beautiful in my size than the huge sample ring, if that’s even possible!
Great service! Sweet patience men! I haven’t gotten ring yet but will update when i get it! Evan and Brad are great!!
If your in the market for jewelry do yourself a favor and go see Jerry. He Is very knowledgeable and helped me pick out the perfect 5 year anniversary gift for my wife. I will be back.
Everyone at Marksmans was so wonderful and helpful, but Brad went above and beyond! He was so helpful and patient while I found an engagement ring and wedding band for my now wife, and even checked in with us months after the wedding!
The Markmans name brought me to the store. Scott was very knowledgeable and a great listener. He dialed me in to what I wanted. It was a great experience. The lucky girl was speechless!
I had a great experience finding an engagement ring. I had been looking at rings online for months, so I went in knowing what I wanted might have been out of my budget. The staff really worked with me, showing me options that I didnt know I had, and couldnt have seen on my own. It took me a long time to finally decide on exactly what I wanted, but they never got impatient. They were so helpful and friendly, it really made the whole experience for me. This was my first time in a Markmans, and I was very impressed.-DW, Chattanooga
When I came in everyone greeted me. Jerry reached out and asked if there was anything in particular I was looking for. I told him the occasion and what I wanted to spend. He showed numerous options and never tried to get me above my budget. He also had my personal jewelry cleaned while I shopped. I left with the perfect gift, gift wrapped beautifully. I will definitely go back to Markmans and work with Jerry on all future purchases.
Look no farther gentlemen. Well the thing is you get to look, touch and feel the diamond you about to give the love of your life. Like I told my soon to be wife “ i’m only doing this once” and I wanted to do it right and I did. It was a group effort and the team at Markmans went above and beyond. I looked online for hours and I can say don’t do it! Don’t waste your time! Go and pick exactly what you want touch and see the difference not to mention the service.
Markmans is wonderful! Kind staff, very helpful, and happy to help however we need! Almost always a pleasant experience.
Takeshia was wonderful and extremely helpful at markmans. My fiance and I could not be more satisfied with our purchase and service. I would definitely return.
Incredibly friendly without being fake. Great communication without being pushy. I was very happy with my experience here.
Staff is super friendly. It takes them about 5-8 minutes to get my ring examined and cleaned. I typically stop by about 5 times a year to get it cleaned. Best part, cleanings are free!
The entire process was amazing start to finish. Tons of options and very reasonably priced! I highly recommend!
I am so happy that I made the choice to buy my girlfriend ring from Markmans. I came in months ago looking for the perfect ring but at the time had other things going on. They never forgot about me and checked to see was I still interested. Out of all the jewelry stores I visited they were the ones the most patient with me and let the decision be mine and tried their best to provide me knowledge about rings and diamonds. Scott and Phyllis were such a big help in this whole process. Now I can’t wait to have that beautiful ring I ordered in my hands. My jewelery store for all future purchases.
Although I went into Markmans Jewelers at Hamilton Place for a ring sizing, I was treated as if I was buying an engagement ring. The employees were friendly and nice as well as knowledgeable. I highly recommend Markmans For all jewelry needs.
Great customer service. Love my new ring. Will definitely shop there again
We have loved our experiences at Markman’s. The staff is so sweet and accommodating. AND, I love all of my memorable jewelry and experiences! Thanks to the Chattanooga team!
The only place in Chattanooga to purchase fine jewelry. Staff so knowledgeable and friendly. We have used Markmans for the past 26 years and will Congo he to do so.
You can buy yourself or someone you love beautiful jewelry here. For Birthdays, Graduations, and Anniversaries and so on and so forth.
Excellent service! Their service was pleasant and refreshing! Also, they provide complimentary water which is a great perk.!
Super incredible service. Good prices, fast service, they made two custom rings for us, beautiful work. Dont go to the Knoxville location though, its like a whole different company, who is not helpful.
Jerry was very helpful and nice. He created a welcoming and comfortable shopping experience, which I appreciate. I am happy with my purchase and will shop at Marksmans in the future.
Very pleased with the service and the quality of work I have received. Highly recommend!
They are knowledgeable and professional. I always feel special when I walk through their door. They are not just my salespeople but my friends also.
The greatest personal service Ive ever experienced anywhere.Received text messages on time. Got two messages on a Sunday before store even opened. Told them on Saturday 22nd what earrings I wanted. Not in stock. Made it happen with loose diamonds from his Knoxville store. And then I chose different set. Gift wrapped& all. When I left even I felt like a diamond expert. For ANYTHING Jewelry related its got to be MARKMANS!! THANKS GUYS!!! MERRY CHRISTMAS