Anthony & Sylvan have been great to work with - from Ron who designed my pool to Adam who checked after every trade and made sure the job was up to par and Brody who “schooled” us on how to take care of the pump and water levels. He was patient and understanding and an overall great teacher!! The girls who scheduled everyone and most of the trades were great to work with!!
Our Anthony and Sylvan pool was recently completed. Our good experience was due in part to Warda Shaikh as our scheduling manager. She was very communicative and always responded right away to any questions we had. It was good to know that she kept on top of our construction project. After the long anticipation of getting ready to enjoy the pool, we had our “pool school” conducted by Geoff Van Leer at A&S. He was very friendly and personal. We appreciated listening to his wisdom and guidance with regard to the care and maintenance of our pool. He is the kind of person that is always willing to answer questions and provide his advice. We are glad to know him and consider him a real asset for Anthony and Sylvan.
Geoff was amazing in resolving an issue I was having with my spa spill. He is went over and beyond to help me clean my dirty filters very nicely (which is not his job btw) and reinstalled everything back together. I am extremely satisfied with Geoff’s workmanship and the fact that he went above and beyond to help me. Geoff is extremely knowledgeable about pool equipment and any related issues. My spa works great now. I would prefer having him back for any issue in the future.
Geoff at Anthony & Sylvan Pools performed our “Pool School” last week and did a wonderful job explaining our system, as well as the chemistry behind keeping our pool clean. We really appreciated Geoff taking the time to answer our questions and make sure our phone app was up and running before he left. We filmed the whole school and plan on watching it again to help us retain all the information he shared. We love our pool and have used it every day since it was filled.
After calling many of the pool installers in the area with many never even returning our calls or coming to give us a quote and never hearing back or finding out some were not licensed, and 2 deposits with other contractors gone, we finally met with Brian Montgomery and he was so easy to work with. He listened to what we wanted and gave us a design that we loved. Once the dig date was set, everyone we came in contact with was so helpful and professional. Our project manager was Adam Talley who was super nice and just a good guy and all the schedulers including Warda, Emma, Kaitlyn, and Amanda were very responsive and professional, all the way to the contractors that were on site. They were all very respectful of our property and were appreciative of cold drinks and a hot lunch. Sabby Acevedo in Accounting was so helpful and responsive throughout the whole process. Brian T came out to put in chemicals and Geoff taught us pool school. They answered all our questions and even questions we had after they left. Geoff even made some minor adjustments to our pump and jets while he was here. That made a big difference. We couldnt be happier with our pool and the process. Would definitely recommend Brian Montgomery and the entire AS team! Thank you!!!
We hired Anthony&sylvan to build our idea of our own back yard oasis. Brian Montgomery helped with guidance/ initial design and our project manager Jake driver diligently watched over the entire project. finally i get to the part that i met Geoffrey Vanleer he preformed our pool school/ salt start up. i cannot begin to tell you how intelligent he is. he went above and beyond to teach us how the pool works and the chemistry. he answered all of our questions and even put our vacuum together and taught us how to use it. Geoffrey is a great addition to the a&s family. i actually consider him a friend at this point! well done A&S
We had a wonderful experience from beginning to end with our pool build experience.Dale did a wonderful design and provided a lot of good guidance along the way, including design changes and picking out materials. It turned out beautiful, and we are very happy.A special shout out to Steven, the best PM you could ask for, and things on track and kept us updated each step of the way.Warda, Emma and Tonya in the scheduling department were great to work with, kept everything on track and communicated well.Tim who did our pool school was very knowledgeable and I now feel we have all the information we need to maintain the pool well.Would highly recommend Anthony & Sylvan pools.
We went with Anthony & Sylvan to build our new pool after getting quotes from a few others. Not only were they the best price, they also had very little wait time. Brian Montgomery was our first contact and helped us pick out our design and color choices. Adam Talley was our project manager and Brody Long taught us in Pool School. All 3 were EXCELLENT! Each was very knowledgeable, patient and very friendly. They also never minded texts with our many questions....and always responded promptly. If youre considering a pool, go with these guys!
Geoff is one of the techs who came out to help with a question on my pool. He has been the best addition to the company. He is courtesy, smart and always willing to educate and he even will follow up with a call a few days later to confirm all is good. With the few calls for service I have had to make I always hope its him coming!! Dont get me wrong everyone from Anthony & Sylvan has been great to work with and I am so happy I chose them to build my pool.
We had a great experience with A&S from contracting through pool school and since. We worked with Brian, Jake, Geoffrey and Justin. They all were professional, responsive and informative. Their support/admin/scheduling staff were also great. The pool was completed on time and looks great. We had some minor issues post construction (… defective pool light), but this was quickly resolved by their warranty team.
Geoff was an awesome teacher for Pool School. He ran into some inspected issues upon his arrival and dealt with a messy situation with a smile on his face and a great attitude. And after that, went on to provide a thorough education on the operation of my pool equipment. He was very patient and kind.
We are very happy working with Anthony and Sylvan to build our pool. We had no prior experience with pools so we had lots of questions and needed lots of advice. Dale was our sales guy and was flexible with our schedule and more than willing to change our design for us several times. Jeremy our project manager was always there after each step of construction and really great about keeping us updated. Brody was our Pool School guy and was patient and thorough and kept it simple for us. He left us feeling like we knew what to do which a big deal for a pool newbie. We aren’t quite finished yet but they stayed on schedule and even went a bit ahead if they had a schedule change. We feel confident with the longevity of the company for our warranty. We would highly recommend them to anyone building a pool.
We did extensive research on various pool contractors in Charlotte and discussed with various pool owners and decided on A&S. From design through the final product, the process was very smooth and the communication was extremely well done. Our PM, Michael (Turbo) was excellent. He constantly communicated the process of the build as well as regular communication about next steps and he provided regular updates and was very honest throughout the entire build. I would highly recommend A&S as well as Michael as your PM.
Had an excellent experience with a warranty repair to my pool heater. Geoff showed up shortly after I reported the issue. He diagnosed the issue and the part was ordered same day. The repair was made in less than two weeks of me reporting the issue. Geoff was extremely knowledgeable and professional. Overall an outstanding customer experience.
We are extremely happy with our decision to hire Anthony & Sylvan Pools to design and build our pool. We worked with Brian Montgomery who was extremely professional and offered many ideas for us to consider when designing our pool project. He has also been a tremendous resource since completing the pool for other projects like our fire pit and most recently an honest recommendation for a great company to work with to install a pool heater. I would highly recommend Anthony & Sylvan Pools if youre considering a pool!
We couldn’t be happier with our new pool. From start to finish they were very professional. Being a first time pool owner it can be a lot to take in when it comes to cleaning/chemicals and taking care of the pool and have to brag on Geoff from pool school who was very helpful and knowledgeable in teaching us the ins and outs.
Brian, Jake and Geoff were wonderful to work with from the beginning to the end. Very professional, timely and responsive. I definitely will recommend Anthony Sylvan to all my friends and family. Bitter sweet moment…construction is complete and it’s time to relax but I hate to see these guys go. What A Pleasure it has been
Jake Driver was our project manager and he was great! He kept up great communication throughout the project, addressed issues effectively, and made sure our build stayed on track.Dale Slabaugh was our sales rep and I cant say enough good things about him. He was responsive, listened to what we wanted and delivered a design that maximized the small space, and continued to help us throughout the project. I highly recommend contacting Dale if you are considering a pool!
Anthony and Sylvan really helped transform our backyard. With 2020 being such a difficult year for so many people we were fortunate to be able to enjoy a pool while trying to be socially responsible. Everyone was very responsive and helpful. Michael Turbeville who was our project manager was fantastic. He was very responsive and made sure we were always taken care of. The contractors were there when we were told they would be on time and worked long hours. There were no delays outside of weather. Thank You!
We had a great experience using Anthony and Sylvan pools. Both our initial contact with Ronn Linn and our project manager Matt Rowe was a pleasant experience. Both were very responsive and they would always answer questions, meet with us, go over choices - (which you will have many during the process). We were very happy with how everything turned out and it was a very positive experience. Matt even stopped by after the pool was constructed to make sure everything was going smoothly. He was never in a rush and always found answers to our many questions. I would recommend Anthony and Sylvan to build your pool.I should also mention that Alan Larcara from R and R irrigation did our decking and lighting and it came out fantastic.
We did not think we could get a pool in our back yard. Brian Syvrud came up with a pool & patio plan that exceeded our expectations. Our pool is beautiful thanks to Brian’s vision. Our experience with Brian was fantastic. Our project manager Ray did a great job of communicating and kept our project on schedule. Corey’s stone and patio work was amazing and all we appreciated his attention to detail. We are thankful to everyone at Anthony & Sylvan for all of their hard work and would highly recommend to anyone looking to add a pool to their backyard.
I hired them for a cleaning and consult appointment as i got ready to close the pool for the winter because I just bought a house with a pool. They sent one of their techs, Emily, round and the service quality was very good. Definitely very knowledgeable and professional. I will use their services in the future.
Had Anthony & Sylvan Pools build a pool for us last year. This year we had a sudden issue with the temperature sensor for the pool pump. I went online and requested a warranty claim and they sent out Geoff within a day. Geoff did a super quick job and had the sensor fixed in a matter of minutes. I was totally surprised at how fast Geoff was out there and had the issue resolved. Keep up the great work. Thanks!
I went with Anthony & Sylvan to build my pool...and then subsequently to add a pool heater to it a year after being built. Overall they are great to work with and did a fantastic job! The only downside to them is dealing with their schedulers...often times you have to follow up SEVERAL times before even getting a response. Their responsiveness could be much better. But my most recent interaction with Brody in installing the pool heater was great. They cleaned up after themselves and took the time to walk me through instructions on how to use it. I would highly recommend them!
Anthony & Sylvan Pools installed and has been servicing our pool for the past few years. We love our service tech. Brian Reeves. Brian is extremely knowledgeable, and calls us if there are any concerns. We love that Brian is extremely personable. He definitely takes the stress out of owing a pool. We love Brian and have been extremely pleased with ASP.
Wanted to update my experience with Anthony & Sylvan in the Charlotte market. I have nothing but great things to say after having my pool in service for a few months now. Geoff (the Pool School guy) has been great putting up with my questions, concerns (user error mostly), etc. The service (Jason T. and Tonya the service manager) and warranty teams have been great when I reach out. I talk to my neighbors using smaller, local groups and their experience is very different (not better or worse just different). For me having a large national group support me with detailed processes, workflows, etc. aligns very well with how I support my customers and provides me piece of mind. It was a great choice picking A&S-Charlotte back in Feb. 2020 and I firmly believe it to this day. Great job A&S (and great finished product and pathway to get to a finished product).
Backyard Oasis!! From the design stage, construction to reality. We first met with Ryan who came up with a great design which we still love. After the design stage we met with our Project Manager “Turbo” who assisted us throughout the project and would always answer our questions along with keeping us updated as to the progress. We chose Anthony Sylvan because we wanted it done right the first time and they were competitive in pricing which was also a bonus. We definitely feel we got our moneys worth and very pleased with the final outcome. We have even recommended friends which says a lot about our experience.
Anthony & Sylvan Pools in Charlotte is one of the best companies to work with. From day one they made the process of designing and building a pool simple and easy. Brian Syvrud was so patient while helping us create our design which turned out to be exactly what we wanted! Once construction started, our project manager, Adam Talley, kept everything running smoothly. The communication from the company as a whole was exceptional. To top it all off, this company provides you with Pool School at the end which teaches you everything you need to know. Geoff was an amazing pool instructor. He was so knowledgeable and took the time to answer all our questions. I would highly recommend Geoff to anyone with pool questions or needs. If youre looking to build a pool, we strongly recommend Anthony & Sylvan Pools!!
I wanted to give a shout out to Brian Reeves from Anthony Sylvan. He has been cleaning and servicing our pool for months now. He is very professional, friendly and knowledgeable! We love that he makes sure the pool is glistening and the chemicals are balanced. We don’t have to purchase anything because he brings it all with him. Huge savings! We’re so happy with his customer service and highly recommend the maintenance if you don’t have a company taking care of that for you.
Anthony & Sylvan pools in Charlotte designed and install our pool. Our project manager, Steven excellent to work with and was always professional and proactive on any issues and respond to all of our questions in a timely manner.I would highly recommend working with Steven Lyszczyk as he took the stress out of a large construction project. He was very thorough and explain each step in the process before it happened. We always knew what to expect.Also Tim was a great teacher for our pool school and explained the complicated equipment well and gave us great advice.
Anthony & Sylvan really knocked our project out of the park! Dale Slabaugh was amazing to work with from start to finish. He made sure every detail was taken into account and worked tirelessly to ensure our backyard dream was turned into a reality. We highly recommend Anthony & Sylvan and their 75 year history as a partner for your upcoming pool project. When you do, request Dale for sure!
We hired Anthony & Sylvan Pools to design and build our pool and they did a fantastic job from the very start through completion. Brian Montgomery was our design consultant and he did an amazing job in helping us select choices for our dream pool. In addition, our construction supervisor Jake Driver was also great with managing the pool build process. All in all, the company delivered on everything they promised and then some. Our family could not be more happy with our experience. I highly recommend Anthony & Sylvan Pools not only for their quality work but their warranties as well.
We used A&S for our pool last year. We finished up right before COVID hit which was perfect timing. They did a great job working with us through the process. Ray helped us keep on schedule and work out any questions we had. Patrick did our design and was able to capture everything we wanted and then some. We are very pleased with how everything turned out.
This Anthony & Sylvan pool has been our Covid-19 comfort zone. Unfortunately we had an issue with a pool light over the Holidays but Justin Taylor responded ASAP and went above and beyond to replace the light immediately. The Service that is provided from design to repair is exceptional. Thank you to the entire A&S Charlotte Team but especially to Justin for his customer service.
We hired Anthony & Sylvan pools to build our pool in June 2020. We worked with Tim Clark to help design our vision of our back yard. Through several iteration Tim was able to get out vision designed and most importantly be within our strict budget. Our PM Jeremy was great to work with and the back-office team coordinated the project amazingly. When shopping pool builders in Charlotte, Anthony & Sylvan should be at the top of your list.
I want to give a shout out to Michael Turbeville (Turbo) for the exceptional project management on our new pool build! Turbo and the A&S sales team took my pencil and paper sketched out design to life and I couldn’t be happier! Turbo was professional, knowledgeable and extremely responsive. I would highly recommend.
We used Anthony and Sylvan to design and construct our pool. Jason Smith did a fantastic design based on our needs and Mike Turbeville handled the construction side. They are a very responsive company to emails and calls and after nearly a year, we have had zero issues. Would definitely use them again.
We contracted with Sylvan in the late summer and they started in the early fall. They have had excellent communication and been great to work with. Ronn Linn was our Sales Rep and designer. We really appreciated his recommendations during design. The schedulers have been wonderful as well as all of the contractors. I highly recommend A&S. I’ve been in Sales and Sales Leadership my entire career and two of my favorite sayings are “buy once cry once” and “the bitterness of poor quality lingers long after then sweetness of low price”. This is a major investment, buy quality and reputation. The pool will be done in the next two weeks. We can’t wait!
We had a great experience building with A&S. Patrick Pisano designed a great pool, Ray Kennedy was a great project manager. The process was well explained and they kept on schedule. Very impressed with all the subcontractors and how hard they worked. We look forward to enjoying it when the weather gets a bit warmer.
We are very happy with our new pool! From design to start up and pool school. Geoffrey with a G. Lol. Did an terrific job starting up the pool and educating my self and my husband with pool school. He is very knowledgeable at what he does the entire Anthony&sylvan experience has been wonderful. This is a great company and I will be recommending them to everyone I know thank you for everything
We decided to add a pool and it truly was the best decision we couldve made for our home. We received a few quotes from a few different companies and without a doubt Anthony & Sylvan were the best. Melissa designed our pool and she was responsive and patient as we figured out what look we were trying to achieve. Our project manager was Turbo -- he really made the whole process seamless for us. Even after the construction was completed, he continued to answer our calls quickly or even pop over for a small lesson on how to work our new system. Thank you to Anthony & Sylvan for a job well done!
Geoff was the service technician who came to start up the equipment with Anthony & Sylvan. He did a great job explaining the different components of our equipment. I appreciate professional people who make the customer feel like their priority. Also, mentionable are Warda, Amanda and Tonya at the office for always being quick to reply back with any questions we have and efficient communication.
Dear A&S,I wanted to write you to first say Thank You and secondly share our exceptional pool building experience with Anthony & Sylvan Pools.We decided to research building a pool back last March 2020. We reached out to three national builders and one local pool builder through a referral and started conducting meetings early April.Your salesperson Brian Montgomery was head and shoulders better than anyone we met.Brian was professional, provided extreme detail and most importantly his communication and prompt follow up helped us make our decision to choose Anthony & Sylvan Pools.Brian then introduced us to Steven Lyszczyk as our new Project Manager. Steven and his internal team kept the communication expectations at a high level throughout the remaining construction phase. Steven was on site every week to answer questions and provide verbal and written updates. Our favorite thing about Steven was his instant follow up to our many questions. We always felt like Steven was just a call or email away.In simple terms: Our family had a wonderful experience with Anthony & Sylvan, we absolutely love the end product and we have continued to refer anyone we know that might be interested in purchasing a pool.Thank You Again!Jason & Logan
I started having my pool serviced weekly by Anthony & Sylvan approximately 2 years ago after they performed a remodel of my pool. Brian Reeves has been my pool service technician from the beginning and has done an excellent job. He has informed me immediately if he has any suggestions or concerns regarding my pools maintenance. I love no longer having to perform the more in depth cleaning of my pool. Thanks Brian!
Tim came out to do our pool school and did a fantastic job! He was very patient with all of my questions and answered all of them. He took his time to really make sure we understood each and every item he went over with us. He also left his number for us to reach out with any questions since he knew it was a lot of information he was going over and we may not remember everything and need some helpful hints or reminders. He was a pleasure to work with.Geoff came out to do our salt set up and he was very knowledgeable about the water chemistry and went over all of the different levels and where they should be at. He gave me his number and expressed that he is available for any future questions we may have and that he would always be available. He was great to work with.
What an amazing experience! This was our first time designing and building a pool. From the design, to the build, to the landscaping it could not have gone smoother. We had a few issues with permits and fill from the county but our designer, Jason Smith, held our hands every step of the process. He truly saw our vision and listened to our requests. Our assigned team was friendly and extremely responsive. Thank you Jason, Jake, Emma, Taylor, Justin, & Tim! We love our pool! Also want to thank your supporting partners for realizing our vision, Steven Black Landscaping, Ideal Electric, Aaron Wicker Plumbing and Heating, Corinthians Construction, & Horticultural Enterprises Inc.
Working with Anthony & Sylvan was a truly great experience. Designing and building a pool/spa is such a big project and investment and its easy to feel apprehensive. But every experience with A&S put our minds at ease. We started our process during the fall of 2020 which was an extremely explosive time in the pool business. It seems like everyone wanted to build a pool in 2020. And A&S never made us feel like we were just a number.Working with Brian was amazing. He listened to exactly what we wanted and came up with the most perfect design for us. He was so accessible & responsive, answered all of our questions and always made us feel like his only customer.Jake as our PM was incredible. He always kept us so informed and kept everything on track. There were a few downtimes due to rainy weather and even during those times he would check in and keep us in the loop. A+ communication!!Tim did a great run down during our pool school and was happy to answer any questions we had.Warda, Emma and Tonya in the scheduling department where so great to work with. They kept us in the loop every step of the way!Finally, Geoff came by to add salt to our pool and was absolutely amazing. We are such newbies at pool ownership so had a few refresher questions now that the weather is getting warmer and well finally be able to start using the pool/spa. He was so informative & helpful and just went above and beyond to make us feel confident in being new pool owners.Theres a reason Anthony & Sylvan has been around for so long - they have truly got it together and really care about their customers. Theyre the only choice, in my opinion! 😉
Geoff performed my salt water start up aon my new pool. He was extremely knowledgeable, helpful and truly went out of his way to make sure I understood the salt process. He also took time to explain in great detail the other chemical balances that must take place to make the water just right.Since then I have contacted him many times via text and phone call with questions about the pool. He always answers my calls right away and knows just what to do to help.I feel like I have a permanent “ Go to” guy now that will always be there for me in case I need anything in the future.He is an outstanding addition to the Anthony and Sylvan team, a true professional and very much a people person, you feel you can speak to as a friend.
A quick follow up review! We have purchased a maintenance contract for Anthony Sylvan and are thoroughly impressed.professional service and same day reporting takes the guess work out of our pool maintenance. Bryan B did a terrific job today and left our new pool looking awesome.We have had an extremely positive experience with the Anthony Sylvan team. From the design phase with Brian Syvrud that was easy and exactly what we were looking for, to our project manager William who has been extremely attentive and professional as well as our pool teacher Geoff who was very knowledgeable and patient. Thank you all for making our dream a reality
“Unbuildable lot”That’s literally what another pool company told us about the prospects of a pool on the steep slope in our backyard.But when Tim Clark from A&S came in, he immediately had a vision for how to make it work. His design was gorgeous and practical, and addressed all of our concerns.AND it came in within budget. We looked at several pool companies and A&S came in at the best price—BY FAR. We were even able to upgrade a few things to make it an absolute dream.From start to finish the project took about 14 weeks. While there were a lot of great people from A&S and the subcontractors they hired, we thoroughly enjoyed working with our main A&S point of contact, Turbo. He was responsive and on the ball, and made the process fun.Our friends now refer to our backyard as a spa and resort. It is THAT I beautiful, and we couldn’t be happier!
We are so happy with how our pool turned out! Anthony and Sylvan did an amazing job and everyone was so helpful in guiding us through the process. After meeting with a few different pool companies we felt the best fit for us was with Anthony and Sylvan they really took any concerns we had to heart and walked us through every step. Our designer Jason Smith was amazing and we have now recommended him to a couple of our neighbors and friends all of whom have been very happy working with him. I usually don’t write reviews but I know how helpful they are and how big of an investment getting a pool is and felt compelled to share our awesome experience with Anthony & Sylvan and Jason Smith.
We have had a phenomenal experience with Anthony and Sullivan of south Charlotte NC. We cant imagine why anyone would choose any other builder.Ryan, our designer, did several re-designs until we saw exactly what we wanted. Warda, our initial scheduler worked tirelessly to make sure we were moving promptly and briskly while exceedingly passing all inspections. She was not only a pure joy to work with but extremely knowledgeable and patient informing us of the way the process works and why the time frame for each step is important. I cant recognize her efforts enough!!!! What a gem!Nearly person that we have dealt with has been first class, on time or earlier and their work done to 101% satisfaction.William, our production manager has been in constant contact with visits sometimes multiple times a day on weekends to make sure crews are doing exactly what theyre supposed to do, on time and to 100% satisfaction for both inspections and clients. Not dissimilar to their other colleagues, Kaitlyn And Emma have followed suit with being on top of everything. First class communication.We were dissatisfied by our outsourced grading grew but William took absolute ownership of the problem and held them accountable to fix it. This is so very different than the experiences our neighbors are having with other project managers and builds.We were told our build would take roughly 15 weeks. Our pool construction began March 17 and the water completed filling and is now swimmable as of TODAY June 30. That is amazing!!!!Anthony and Sylvans William, Warda, Caitlyn and Emma made sure that our work was done on time, and to the highest level of satisfaction.I hear horror stories online and locally about projects going sideways. I wholeheartedly recommend Anthony and Sylvan of south Charlotte, NC.
This was the second biggest investment of my life behind my house and it is worth every penny! Tim Clark is extremely knowledgeable and thankfully helped guide us in the design process with things we would have never thought of. Emma Snow who helped with the scheduling is a rock star. She was also extremely helpful in the build process and very responsive. We are super happy with the final product and look forward to many great years!
Had a service call for the pool and the next day I had additional questions concerning our hand held Jandy remote. The remote times were incorrect for pool/spa function. Geoff was able the walk me through the settings and discuss some additional questions regarding chemical maintenance. He was very professional and helpful with our concerns. I highly recommend Anthony & Sylvan.
We had a fantastic experience with Anthony & Sylvan. The design folks were very helpful in selecting our materials, particularly Brian Syvurd who helped design the pool. Our project manager, Ray Long, was the absolute best. He was extremely personable and knowledgeable. He stopped by frequently to check on the status. He gave us tips for maintenance. He is also extremely responsive. There was never a text that went unanswered. We would absolutely use A&S again, and we would definitely request Ray as our project manager - top notch!
The whole process was great for us with Anthony & Sylvan. Our salesman Ron was great. Our project manager Adam was very responsive and helpful. The other works Geoff and Brody were also great as turning everything on and teaching us about best practices with our pool. We would certainly use them again.
The entire process from start to finish was excellent.Brain was our designer... he listened to our ideas and was very patient with us has we made many changes. He always got the design back to us in a timely manner.Our manager Jake was amazing and made the process so easy. He was always available if we had questions or concerns.Jeff who did our pool school was amazing and made sure we were well knowledgeable in how to maintain our pool and was available to answer questions even days later when we had additional questions.Scheduling team had great communication and keep things running smoothly.I would definitely recommend them the friends and family!
We are very happy with our Anthony & Sylvan Pool. Our designer, Brian Montgomery did great job with our design and explaining the process. Jake Driver was our Project Manager and was extremely responsive. Tim Fornier took over after the pool was complete and he did a fantastic job with the pool School. Tim has also been there to answer any quesions from this new pool owner. I would highly recommend Anthony & Sylvan.
Im not one to normally post reviews, but this one is well deserved. Anthony and Sylvan Pools of Charlotte just completed our pool project, and we couldnt be happier. Thanks to Brian, our sales person, for considering all of our input during the design phase and producing exactly what we were hoping for. Our yard was a steep slope, so we wanted to take advantage and create a swim up bar. The outcome was perfect. Special Shout out to our Project Manger, Mike Turbeville. Mike was instrumental in keeping the project on schedule and keeping us informed every step of the way. Mike was great at making the entire process as stress free as possible. Thumbs up Mike. Also would like to comment on the professionalism and cleanliness of all of the contractors used on our pool project. Our project is an example of why Anthony and Sylvan Pools are #1.
We had our pool built this past summer (2020) by Anthony Sylvan Pools and we absolutely love it. Our salesman, Tim Clark, made the process so easy. Our project manager, Jeremy, kept us informed of the whole process and what steps were to come next. Emma Snow was awesome! She handled any questions and concerns for us and made sure we were kept in the loop. Getting our pool/hot tub/fire pit was one of the best family decisions ever made! Thanks Anthony Sylvan!
We are more than extremely pleased with our beautiful in ground pool built by Anthony and Sylvan. Their entire team is amazing. They work collaboratively, efficiently and timely. We worked with Brian Syvrud on the design. He was incredibly professional, knowledgeable, and always available to answer all of our many questions. He has a great rapport and my kids really enjoyed seeing the whole digital process of our design. Ray Kennedy was our project manager. He was the best. He was great at walking us through every stage as this was the first pool we have built and we basically knew nothing. Again, he was always available for anything we needed. His office staff was excellent in coordinating all the necessary stages of the entire build. The excavators came on 7/20/20 and the pool was completed on 10/20/2020. It was actually amazing to learn and see this amazing transformation of our yard. After the build we were instructed in pool school by Brody. Brody knows everything about how to maintain the pool. Not only did we attend one pool school, but he came back for a 2nd pool school for my husband as he was not able to attend the first one. It is a ton of information. We requested one more pool school review and Brody showed up again with 2 other employees Jeff and Alex who ran us through the chemistry and filter system one last time. I was aware of the great reputation of Anthony and Sylvan as I did my research before we started our built and that is why we chose them. They have far EXCEEDED my expectations. I would give them more than 5 stars. I have had so many compliments of the look of this pool. I still cant believe this is our backyard. It is absolutely stunning. My family is looking forward spending lots of time and making memories right here at home. So if you are considering building pool....definitely choose Anthony and Sylvan.
I would like to think Anthony in Sylvan I’m making sure we have selected the correct pool for a backyard. I am most certainly more pleased with the customer service I received from Tim. To be honest with you on a pool is a bit overwhelming but when Tim Fournier Came by to do pool school I have learned a lot and I appreciate him the most. I would highly suggest once having your pool installed making sure you have someone like him come by and show you how to operate your beautiful pool
We used Anthony & Sylvan for our unground free form pool and had a wonderful experience. Turbo was our project manager and he was thorough in his communications and was with us along the way to ensure a smooth install and start up of our new pool. Even after construction he remains available to assist should we ever need anything.
Anthony & Sylvan recently designed and constructed an AWESOME pool for me. Brian Montgomery helped me through every step of the process from basic design to color and surface selection. The A&S team worked with me to ensure a seamless start-up and transition to regular use. The pool looks and works great. The thoughtful design also keeps maintenance to a minimum so I spend more time swimming and less time fussing with the details. We have been 100% satisfied with Brian and the A&S team and I would recommend them to anyone!
Overall we had a good experience with A&S pools. They did the design and construction of the pool. There were some delays in the design phase, but once construction started everything went smoothly. Warda Shaikh with the Carolina division, which we used, was our first scheduler during the process and she regained our confidence after some bumps in the design phase. Warda was responsive, kept things on schedule and was really friendly throughout. There were some various minor concerns with the subs used, and Warda and team helped with those. Overall great experience with A&S!
We needed to have someone come out to check out our Spa Heater sensor and Geoff came out to take a look. He was very professional, answered other questions we had and did a great job of fixing our spa heater. It was all very easy, and done in a timely manner. Just another great experience we’ve had since choosing Anthony & Sylvan pools. Highly recommend time and time again!
Anthony & Sylvan built and designed our pool and we were very happy! After trying to maintain it on my own for a month or two I decided to sign up for their service. Jason Tuberville is my service technician and has been for a while. He does a great job! He is very patient with my crazy dogs, is always very knowledgeable when I have a question and keeps my pool looking great!