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Nails garden
8500 Pineville-Matthews Rd, Charlotte, NC 28226, United States
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Nails garden

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Bl
Review №1

I came in as a walk in, I only waited about 30 minutes. I opted for the dip powder with an extension, my service was fast and I love the results. Everyone was very professional and kind in nature. The price wasn’t bad either, if I actually lived here I would return. I’m here on a work assignment and decided to treat myself.

Jo
Review №2

Been going there for over 5 years. Very clean. Lisa is outstanding with pedicures & all types of nails. The owner Andy strives to make your experience great.

Ma
Review №3

I am obsessed with my nails!!! Andy did such a good job! I have lived in Charlotte for about a year now, and I have tried sooo many different places and not really liked any of them until I tried Nails Garden! They have a good selection of dip colors, and gel colors. I had a pedicure and then a full set of acrylic nails. I felt like Andy really listened to what I wanted and we worked together to match the photo I brought in, and they look great!! I cant wait to go back for my fill!

Al
Review №4

Came in for a dip manicure today last minute, and Lisa did a PHENOMENAL job! She was kind, detailed oriented, efficient, and even helped me pick a color! Wonderful experience, and I will be back!

Ta
Review №5

Kelly did an amazing job. I have been here 2 times and will continue using Nails garden services. I recommend this business.

Av
Review №6

Called last minute and we’re able to get me and a friend for pedicures. Also I have been coming here for 10 years and love Debbie and Andy they are like family. Won’t be disappointed if you choose Nail Garden.

Ka
Review №7

Super cute nails!! great service, will definitely come back!

He
Review №8

Very polite and kind!! When a nail messed up they had no problem fixing it!!

Ro
Review №9

I have been coming to this nail salon for about 3 months. They are fabulous and have spoiled me to the point I will not even try a different salon!Libby is so sweet and does a great job on my dip nails. Id give them 10 stars!

Jo
Review №10

I’ve been coming to Nails Garden and Spa for 4 years. They are always professional and friendly. Andy, Debbie and Lisa do amazing SNS and pedicures. I highly recommend their services!😊

Do
Review №11

They are very rude! First off! you can walk in there and if you’re not a white women they will litterally ignore you even if you have an appointment even if you spent HUNDREDS in there every other week! On top ofThe rude energy they are very pricey and lack creativity!! There are honestly like two decent nail techs & they give you a hard time if you ask for anything other than a basic short set. It’s extremely frustrating and I’m done spending money there for there prices I could go elsewhere and get a lot more! You’re basically paying there rent.

Su
Review №12

Great staff. Excellent service.Deb did a fantastic job!

co
Review №13

It was my 1st time and got right in. Very nice and kind staff. The lady working on my mani/pedi was too sweet. I was pleased with the finished product compared to the before.

Su
Review №14

Great place! They always do an amazing job. Only place I go too.

Pe
Review №15

This place does an excellent job. I am always happy with the results.

ja
Review №16

I really enjoyed getting my bday nails done by them, their prices are good I told them what I wanted and what color, and they delivered just that, will definitely be back ‼️

T.
Review №17

Lisa does great work here and is a very nice place to get your nails done ✅

PR
Review №18

SOO PROFESSIONAL... THEY DID A EXCELLENT JOB.. MY HANDS AND MY FEET FEEL BRAND NEW. THEY ACTUALLY TOOK THE TIME OUT TO DO A GOOD JOB AND NOT A RUSH JOB. MY DAUGHTER AND I WILL MOST DEF BE COMING BACK AGAIN 😍💯

Am
Review №19

Clean salon with gentle & nice professionals. Prices are great. Highly recommend

Sh
Review №20

Great experience each time I go! Everyone is so nice and welcoming and my nails and feet always look amazing!

Ry
Review №21

Showed the nail tech what I wanted and he delivered! Very satisfied.

Te
Review №22

Wow, I called ahead and everything was ready to go and there was no waiting. As a male I had only done this once or twice below but they kept me informed and made sure I was comfortable. My. feet have literally never felt better. The only problem is that I did not get the name of the young lady who did my feet and hands. I wish I had as I would enjoy going back again

Ad
Review №23

They are the best in customer service. They make an effort to get to know you personally and your preferences. They pay close attention to detail. My people there are Hana, Kil, and Andy. They are great at what they do. Have been coming here consistently for the last year.

Re
Review №24

My first experience getting acrylics and I love how they turned out. They are a bit thick so I’m going to ask them to file them down a bit more when I get a fill. They are shaped nicely though - ballerina style just like I asked! I will come again.

La
Review №25

I tried them for the first time with my mom they were super nice, I’d definitely recommend them to a friend they are fast and do a great job.

Sa
Review №26

Fantastic place! Ive never been disappointed. The service is great and very professional but still very friendly. Other places just dont cut it anymore.

AN
Review №27

Everyone was so sweet and my nails came out perfect, definitely recommend

Ma
Review №28

Andy the owner was wonderful! He did a wonderful job!

Br
Review №29

Just got my nails done here. Good experience compared to my first try at Ayrsley Nail Bar! Loved my nails and they look like an actual professional did them. Andy was super nice and very attentive to all the customers. I will definitely be coming here from now on.

Al
Review №30

Ive been here twice. Both times they have done an amazing job.

Ki
Review №31

Julie was AMAZING! So professional n gave me exactly what I wanted!

Vi
Review №32

I went to this salon for my first time this past weekend and it was a great experience! They were very friendly and customer service based!The woman at the front desk was very friendly, when we were paying and getting ready to leave she asked how everything went for us today. This to me was a huge surprise because I have been to many nail salons and have never been asked that!I have been trying to find a new nail salon because at my last place the woman that did my nails left and I have been trying new places and this one actually works for me! She did everything I wanted! I was very pleased!Really nice and clean environment. Great service. I love this place and the way my nails came out.I would definitely recommend this place. I will definitely be coming back!

Ka
Review №33

Great & very attentive, clean

Me
Review №34

Great spa to have a relaxing treat!

We
Review №35

Ive been here a few times since moving to the area and I love it! Ive always been happy with my nails. Only once I regretted the color choice I made. And even though it was totally my fault, they graciously fixed it the next day - free of charge. Thanks Nails garden for being so great and customer friendly! I highly recommend a visit and will definitely be returning!

Ka
Review №36

Just came by today to get a manicure with did an AMAZING job!!! My cuticles were cut perfectly and everything was just perfect. Everyone was so nice and soft spoken. My boyfriend got a pedicure and he said the lady was very gentle and did a great job! coming back.💞

We
Review №37

Really nice job on both my pedicure and manicure.The technician took a really long time and paid a lot of attention to my nails - I dont think Ive every had somebody spend that long making sure that things were perfect.I would just make sure you plan on having the time to have this done!

Po
Review №38

I am so glad Ive found NAILS GARDEN Being here on a long vac, I had to find a GOOD place for my Gel refill - thanks to Yelp, I could not have picked a better place!!NAILS GARDEN is AMAZING! And so are everyone there!She is very professional and gives all her heart into her business making sure no one leaves unhappy!!Great great service and people!❣️

Lu
Review №39

After reading all the great reviews I just had to try this place out and honestly I was not disappointed I came in and it literally took them less than 45 minutes to do my nails. (I Did call ahead to check if they were open ) my nails look great

Fa
Review №40

Excellent manicure experience from beginning to end. The online booking experience makes everything so easy including polish selection and tip. Check in is a breeze. Beautiful and clean premises. Great products and technique. Ill be back whenever Im in town.

Br
Review №41

This is hands down my favorite nail salon . In fact, its the only place I will go now. There is no smell of chemicals that so many salons reek of. Everything looks and feels so clean and hygienic. Best girls night out ever@@@

Mi
Review №42

Was recommended by a friend to try Hannah or Q, she gets her sns dip here and loves it. I called and made an appointment but Hannah got busy so Debbie did my regular pedicure and she did a great job. She did not over-cut my nails and shaped them nicely. Lovely massage and she painted them very neatly. Will def come back!

Ul
Review №43

I got a natural manicure there today and I think the young woman did an amazing job! She managed my cuticles really, really well and there are absolutely no bubbles in the polish. I am really happy with the result.💓

Je
Review №44

Awesome place!!!! I love how they do my Nails... second time and second time I am out of there so satisfied !!!... thank you guys!!!..

Wu
Review №45

Its safe to say that I finally found my nail lady! Shes great and very friendly. The place it self is very clean and gives of that aesthetic vibe and I love my nails!

Cl
Review №46

Exceptional service. Best nail salon I’ve been to yet in Charlotte.Andy, the owner, is so nice, and so are his staff. My acrylics and gels are always perfect, they are reasonably priced, and they don’t take long like some places.I’ve been getting acrylics for 17 years in Charlotte and I’ve given many places years of my business. I finally found a reliable go-to nail salon with great customer care and a comfortable, relaxing environment.

Is
Review №47

I love coming here! The owner and employees work really hard to make you feel so special when youre there. Its no longer a chore to get your nails done, it feels more like youre going to hang out with your girlfriends. I get excited for each appointment. (Its actually kind of obsessive I study nail art designs all the dang time now which they have never failed in delivering each design I give them) If you have an issue with your set or design dont hesitate call them! They will fix any mistakes or figure out a way to make you happy. They really care about each and every customer and do everything in their power to create the perfect experience and look for you. I cant imagine going anywhere else. ******

De
Review №48

I love love loooove this place. The girls are really great and friendly. The day before my appointment they called me to make sure I was booked with the right person to fit what I wanted and it was perfect. Me and my sister in law wanted sully themed nails and they exceeded our expectations. Not to mention that you get to drink while you get pampered !!! And they have a 10 day guarantee if your gel manicure gets messed up. No other salon does that. And the price was really decent.@@@@

Je
Review №49

I highly recommend Nails garden. I moved to Charlotte a year ago and have had lots of trouble finding a place I like and do a good job. The place is super clean and relaxing. I had Andy and did a wonderful job. He cleaned my nails just the way I like them. The polish also looks fantastic. It looks smooth and not bulky as some other places. I can’t wait to go back and get my nails done there. They take your time to leave your nails looking perfect.

La
Review №50

This place is real great. I like it a lot. Plenty of people there available to work on you. When I came a few minutes after opening without an appointment they got me in really soon. First time getting sns dip powder and Im not ever going to do a different manicure. I was getting my nails and toes done at the same time. Very efficient!!

Wa
Review №51

They did an amazing job on my nails. I’m pretty sure it was Andy that did my nails and I am very happy with my nails. I Would highly recommend them. Would most definitely have to call if trying to get your nails done because they be so busy but it’s worth the wait. I am very pleased.

Ga
Review №52

I have never been so happy with my nails. Andy does an amazing job. He is so polite and always goes above and beyond. I would highly recommend him and his nail salon. Its very relaxing.

As
Review №53

Got us in same day, good service.

An
Review №54

Been coming here for years, best place I have ever been! Clean, great prices, and always have a great experience!

Me
Review №55

They were so nice and professional made you feel right at home. Offered my boyfriend and I tea and or wine. I got the spa pedicure and it was amazing, and I wasnt disappointed. 5 star service!!! Thank you!

La
Review №56

This nail shop has great customer service. The staff is friendly and professional. Andy does an amazing job on my nails every time!

Ja
Review №57

She is always prompt, friendly, and fast. My nails dont chip, crack or lift. They have a large selection of shellac colors. Appointments are easy to make.💝

E
Review №58

I came here to have my nails fixed because I made the mistake of going to one of their local competitors. They were able to get me in quickly on a Friday evening even though they were all busy! The customer service was great and so were their prices. They were a couple dollars more expensive then the place I had just come from, but very well worth it. I didnt catch the name of the young lady who did my nails but she was fantastic and super sweet. When I am trying a new place out I only get a polish change but she really took her time and paid close attention to detail. They are kind of hidden thanks to Nakato but they are the best! I will certainly be revisiting them in the near future!

Ce
Review №59

Once again, Nails Garden exceeds my expectations. I came in with a custom design and she executed it perfectly. Constantly getting compliments on my nails thanks to Nails Garden!

Ri
Review №60

Andy and the rest of the staff has always been so helpful and nice! Andy helped me find the exact color I was looking for! I’ve never had a bad experience

Ba
Review №61

Ive been going there for years very satisfied with services.

ER
Review №62

Absolutely loved my nails! 10/10 would recommend ask Andy! Def the best nail service in South Charlotte

He
Review №63

Great staff very accommodating.

De
Review №64

Great service. I had a gel mani and regular pedi. Timely appointment, relaxing environment, and great quality. No smell of normal nail salons. I would definitely return!

Ke
Review №65

Great experience everytime I go. Everyone is wonderful, they offer you a cold beverage, and they do AMAZING work!!!

Al
Review №66

I have lived in Charlotte a long time and this is by far the very best value for an amazing experience. Andy and his wife Debbie are phenomenal. Customer service is really their number one priority. They do an amazing job every time and they have one of the most expansive color selections I have ever seen (gel and regular polish). I get a gel manicure and pedicure every time I go and my manicures always last 6 WEEKS. I end up having to take off the Polish because it has grown out; it is otherwise pristine though. It is a clean, beautiful environment and they offer complimentary champagne and soda. I am so happy I discovered this place.

Me
Review №67

I originally came here based off all the reviews on Yelp. Now it was 1hr wait, but let me say it was well worth the wait. He is so fast and good. Not fast to where your nails are messed up and youre not satisfied. He is fast and great at the same time. I love my nails.

Pe
Review №68

This place is great! People here are also very nice and friendly and speak perfect English. Id recommend this place to anyone and will be a regular customer!

Ca
Review №69

I found Nail Garden after searching for a new nail shop. Andy, the owner started doing my nails and did a great job! I continued to visit and noticed that he would skimp on the polish when using gel. During my most recent visit after finishing my nails I noticed the price was higher than usual. Unannounced to me Andy charged me $5 for the length of my nails without mentioning this while filing them. I did not appreciate being charged after not being given the option to keep the length for $5 additional dollars. Nail Garden has lost me as a customer over $5. At the end of the day it was not about the money but the principle. DO NOT sneak clients because its not worth the long term loss.... PS Kim who does pedicures is amazing! Very sweet and kind!

Re
Review №70

My go-to nail spot! Every one of their staff does a great job. I recommend making an appt cause they can get busy.

Me
Review №71

Andy the owner is super nice and does nails great! I’m a regular customer. The staff is amazing and you will get treated right

De
Review №72

I love this nail salon since I started coming 3 years ago. Andy, Kim and the entire staff are so sweet and professional. You will get the best service of your life here.

Vi
Review №73

Q did a fantastic job. She was so friendly and the results were beautiful. Thank you so much!

Su
Review №74

My nail tech is SUPERB!!!! ONE OF THE BEST EVER!!!! However, while she was out of town, I came in and the owner done my nails. He didnt listen and rushed through it. Conversation was at a minimum. I informed him 3 times HOW I like my nails (I know I can be a bit picky but Im the one who wears them). When he asked if I like my nails and I told him no, he goes into a rant saying he knows whats best and whether he does my nails or the nail tech who normally does my nails does them....he still gets paid! 😱 He literally said that to me! I rebuttal, I drive 45 mins to Nail Garden. Do you know how many nail salons I pass on my way up here?!? He said but you keep coming back, because we are the BEST! And walks away! He did end up calming down and apologizing for his outburst and explain he had a bad day. But as a customer, Im hurt. 😢 This 2 hours is MY time. Hope your experience is better.

Ba
Review №75

Amazing shape ...Nails Garden is AMAZING!! Technician is so detailed and takes her time!!! She is an artist!! Thank you for helping me get ready for my trip!!!!

Ty
Review №76

Best mani/pedi Ive ever received! I just moved to and I was nervous to find a new Nail Salon. I gave Nails garden a chance and Ill never go anywhere else. The service is incredible the staff is amazing and the foot massage .💕

sa
Review №77

I am a perfectionist when it comes to my nails and ever since I found Nails Garden, I haven’t gone anywhere else. I have acrylics and I like them long, they used to break and fall off constantly. Since coming to Nails Garden, my nails have NEVER broken, fallen off, chipped, etc. Andy is the best and will leave you completely satisfied with your nails. I recommend this place to everyone!!

Ca
Review №78

Absolutely love this place!!!!! Andy is amazing my nails always look amazing and never break or lift. I would recommend all my friends here. Extremely clean an the staff is amazing.......

fl
Review №79

Great nail techs .. my nails have never looked better

Ma
Review №80

If I could leave no stars I would, the vibe from them when I first entered was off. I went with my friend, (who is a regular customer) and they were of course so nice to her and very rude to me which wasnt surprising but it kind of was considering I was a guest with one of their regular customers. Also, the lady who did my simple color change on my toes was rushing . It was only 6:30, they close at 7:30. This is the first time I went to a nail shop and didnt tip because of how rude they were and my rushed service. A polish change only takes about 20 minutes, there was no need for her to be so sloppy and the man who greeted us (who I suspected was the owner), to be so rude. Ive also noticed that the owner will come on here & say that every negative review is a scam review & its not. Get better at customer service & no one would come on here to write a bad review. Its ridiculous how rude the staff was when I was a guest with my friend who is a regular .

na
Review №81

The service was great when I went. But the more I had the nails the more they started to turn. I got all white gel nails and I’ve only had them for about a week and they’ve started to turn brown. I’m not sure if it’s because the polish is old or w.e it is but my nails are almost completely brown. And I also have a coworker who also went to the same nail shop and got it don’t by the same lady and her gel nails are turning from a neutral pink to a weird brownish/pinkish color. There should be a picture of my nails posted on here but I was very disappointed to find out my nails all of a sudden turned into this nasty brown color

De
Review №82

Everyone was super nice and my nails are really cute

Wh
Review №83

Today was my first visit after searching for an awesome nail salon. I got a gel manicure and basic pedicure. Both of the staff members that worked with me were so patient and very welcoming. Highly recommend Nails Garden as they are my new go-to!

Ch
Review №84

Today I visited Nails Garden & Spa for the first time. The atmosphere was very welcoming. The service was GREAT! Everyone was very hospitable. Theyve made me a long term customer.

da
Review №85

QUYNH IS THE TRUTH! TAKES HER TIME AND GREAT WORK

Va
Review №86

Amazing!! 100% recommend. i have been coming here for 3-4 years, never had a problem!

La
Review №87

Okay place but no real specials as well as costly.

St
Review №88

Very pleased with there work.And was very nice.I moved from Mississippi and there technique is very different i love my nails

am
Review №89

Always a great experience getting the essentials done with Andy

Sh
Review №90

I have been going to Nail Garden for the past 5 years. I ONLY see Andy the owner. He knows exactly what I like and how I like it but he still makes sure each time I come. Any of the ladies can do a great pedicure!

Al
Review №91

I absolutely love this place, will go here anytime I need something done!!!

Be
Review №92

Its been hard for me to find a good nail salon but i really, really loved this place. ill definitely be back.

Ti
Review №93

This place is amazing and very fast with great service and wonderful nails

Sa
Review №94

They are always so polite, and their work is beautiful! Very complimentary all the time, and they do my nails just like I like them! I dont care where Im at in Charlotte, I will drive as far as I have to come here to get my nails done.

An
Review №95

Terrible service!I went in to get a fill in with acrylic and gel color. He picked Jan picked a color for me I told him I did not like the color but he said lets just give it a try. When he put it on I told him I did not like it; however, he proceeded to put the color on, as he rushed through my nails. I had been coming for the pass 5 months so I decided to let it go. However, when I left I couldnt deal with the fact that I just got a fill in but the nails looked like they had been on for a week. So, I called and asked to speak with Jan to see if he could redo them and I would pay. He told me to come back in and I did 30 minutes later. When I got back he began to redo my nails but looked and acted highly irritated even though I told him I would repay him for his services. When I proceeded to put my nail under the gel machine I bumped it by accident. He then jerked and pushed my hand and began to yell at me. I told him to calm down and never talk to me or touch me like that again. He told me it was just a reflex and that he was sorry. I will never go back to NAIL GARDEN AGAIN. I have never been so humilitated and disrespected by customer service in my life. Jan is very rude. He is the owners brother. Do not go to NAIL GARDEN!

Ti
Review №96

I am so disappointed! I got my nails done by the owner today. Being that he was the owner, I trusted him to do them correctly. When my nails were done I noticed that the opaque tan color that I’d chosen was basically see through on my nails (as he’d clearly rushed through the whole process). I expressed that I didn’t like them and asked if he could put an additional layer of sns powder on them to make them right. He then argued with me trying to convince me that the color was supposed to be see through instead of how it looked on the nail sample. He then went on to tell me that another nail tech had been talking trash about me on a prior occasion (someone named Lee). I was appalled! like do you not want me to back?!? Needless to say, I definitely won’t be back to this salon. I experienced very poor customer service. I’d rather spend my money where they appreciate continued patronage. There are way too many nail salons in this area to have to deal with this type of treatment as a customer. SmhAnd btw, this is no scam. This was a real life horrible experience.

Ga
Review №97

Julie did all I asked and hoped for! Thank you!

Am
Review №98

Love love love my nails. So glad I did a google search for nail salon when I was in Charlotte.

Br
Review №99

Terrible service! This was my first time coming && I will never return. He rushed the process of doing my nails to assist 2 ladies who Im assuming were regular customers b/c they were addressed by name. I paid $30 for a solid color acrylic.. ridiculous! Nails are sloppy, polish already chipping then was pressured about a damn tip !I dont remember the name but I think hes the manager. DO NOT GO HERE !!!!!!

Ju
Review №100

Everyone was very nice. It was clean. And gel manicures are only $30!

Information
58 Photos
100 Comments
4.4 Rating
  • Address:8500 Pineville-Matthews Rd, Charlotte, NC 28226, United States
  • Phone:+1 704-544-0969
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:9:30am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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