I have visited this salon multiple times over the past year and have never left feeling amazing about my service. I tend to go these for emergency last minute services. In this instance I needed a repair on my big toe right before wedding. I went and told the owner what I needed then he gave the service to another tech to take over. I assumed she was new because I had never seen her before but I would’ve never guessed she was completely unaware of how to do it. The owner instructed her to just cut down my big toe nail and replace the gel French design on there. I don’t know if she didn’t understand but she proceeds fo cut down all of mt toe nails, where another techs informs her that’s not what I wanted. She cut my nails so low that I ever screamed because she was cutting some of my skin. The owner comes back and she lies to him saying I told her to do it. He instructs her to rectify the situation by filing the toes on my other foot down to match the other. I told him I am not comfortable with her doing it and I would like someone else. He ignores my frustration and says she has to fix it because they work on commission. She then fails to follow instruction again and cuts the nails on my other foot and paints the worst French pedicure on my toes. At this point I am furious. He then tells me they can’t do French because mt bails are too short as if that was my fault to begin with. I tell him I just want white polish. He finishes, I don’t even look because I was in an angry rush to leave. The next day I see a bubble on my toenail. And later that night I look down to find my toe like the attached picture. I do not know what hard substance they painted my nail with. I am a very understanding customer but if your techs aren’t trained do not entrust them with customers or at least help them through the service. If you’re thinking about going here Save yourself the time.
Wonderful staff, very friendly. However, my tech didn’t fully paint my toes? Certain spots weren’t covered and when I was sitting at the drying station she said my nails were done but I got home and they were smudged from putting my shoes/socks back on. Disappointed since it’s my first pedi but truly enjoyed the foot/calf massage portion of the service.
My experience here was excellent! Peter took his time and shared his knowledge/experience of nails and product. He made sure to do what was right to keep my nails healthy. My dip powder manicure looks great. It was obvious the employees cared that each customer received the best and left happy. I just moved to the area and would definitely go back!
The service I received today was exceptional. Linda did my pedicure and was very understanding to my small nails and Kim did my eyebrows perfectly and my full gel set which I love she made many recommendations on designs and helped me get long lasting beautiful nails 😍 The service is always awesome and I love all the updates the salon has done. I love to see the same management for the last six years. I will be coming back again and spreading the word!
Peter is an amazing artist !! He’s truly committed to providing excellent customer service. Lynn did my pedicure . She gave an awesome foot and leg massage . The paraffin really made my feet nice and smooth . And the massage chairs give that extra body massage that put the experience over the top . The staff created a very relaxing peaceful atmosphere . Really great experience!
I went to this Nail Salon about a year ago for 1st time and when I went there they were about to close the salon as it was 7:25. But the Owner(dont know his Name) was so nice, after knowing I had function next day morning he kept did my nails and stayed back 1 and half hour extra.Same thing happened 4 months later I didnt have time to get nails done earlier before my vacation starts and I went day before leaving for my holiday. That too around 7:45 ish I reached in parking lot and saw Owner locking Salon and walking towards car. I asked him I was just checking if he was still open. Upon knowing i coudnt come next day as we were going on vacations. He literally opened his Salon for me and did my nails.I dont think this can beat any customer service. And just because of this treatment I will keep going to this place. Amazing service and always happy with my nails👌👌❤❤
Everything was good overall. I called at 5pm on a Sunday, to get a 5:30pm appointment, which was great. The only thing that could have been better was the quality of the polish job. It was a 7 out of 10.But, I would use the same person, and just ask them to do a neater job when polishing my toes!
I am so pleasantly pleased with the service I received and the way my nails came out. (Exactly what I wanted.) everything was cleaned and sterilized for me. They use plastic coverings for the pedicure tubs And when I was done…I even saw the OWNER scrub the pedicure tub clean HIMSELF!Very impressed can’t wait to come back!
Very professional, clean, relaxing atmosphere!! Awesome pedicure and friendly staff. I’m definitely going back!!
I recommend this salon hands down!! Today I returned for the first time since Covid and as usual, the service was amazing. My feet feel great,the paint is on point, and all of the employees here are always so professional and friendly!!
Ive been going to My Nails & Tan for years. I love the service and warmth of the company. Peter is so AMAZING and no matter how busy he is he still treats you like his first customer. Peter and his team always welcomes me with a beautiful smile and greeting at the door. I wont go anywhere else because Ive always had bad experiences at other nail salons.
Peter did a great job on my gel manicure. This was my first time at this location as I received a Groupon for Christmas. I don’t get my nails done very often due to working out and just using my hands a lot. Upon arrival I was greeted fairly quickly by one of the other salon technicians. She directed me to sign in and choose my color. Although both technicians were busy with other customers, Peter came just in time to start my appointment. He is very quick working but makes sure to clean everything up nice. We actually talked about the different nail products that his salon uses and which ones would best suit my nail type. I was very satisfied with the overall look being as how my nails are very short and difficult to work with. They had great color choices and I was in and out quickly but it still felt very relaxing to be pampered for just a bit. I will definitely be back to use some of peters suggestions!
The nail technician was very thorough. She took her time to make sure every step was done properly. My feet feel and look good.
I really liked this place. The services was very professional and neat. They move at a reasonable pace and make sure we you are satisifed with the finished product. Would recommend to anyone looking for a nail place.
My friend had a bad experience buying this service & I kept telling her to give them another chance & the same exact thing happened to me. I bought the Groupon, booked online as they requested. I called the salon before I booked to clarify the process. Two days later I received an email that my appointment got canceled, no reason given, I called the salon back & the lady was rude, didn’t know anything, insisted I call her boss (but didn’t tell me a time the boss was coming in)..I tried getting a refund, it wouldn’t work go back on my credit card, so now I have Groupon bucks…and had to spend MORE money to buy the service elsewhere. BUYER BEWARE, DO NOT BUY THIS!! SERVICE SUCKS!!
Today was my first time here and I just loved my nail tech Julie. She took her time. She held a very good conversation and the whole time. She was gentle and so sweet to me. I plan on coming back. Also the establishment had a peaceful vibe!!!
This has become my new dedicated nail salon for my 11 year old daughter and myself. Not sure of my nail techs name (older lady) but she has some my acrylics twice now and always done a good job. My daughter has been seen by two different nail techs for her gel polish change - one of which I believe is the owner (a gentleman ) they are always so sweet to her. I love their customer service and my favorite thing about this salon is that they make appointments so we are not waiting around to be seen. Last visit I also got my eyebrows waxed and she did a good job. We are permanent customers.
I loved my nail tech, Peter. He was such a sweetheart and did such good work on my nails. It wasn’t like a normal salon where they’re pushy and try to get you to spend all your money. This was a way different experience. Peter was patient and informative. Absolutely loved my visit and my nails and I am definitely coming back again. Thank you
DO NOT use this establishment if you are planning on using a voucher or Class Pass. They will purposely claim that they never received your reservation for a selected service even though you have a email with proof of your reservation. Drove 45 minutes away to enjoy my RESERVED service and was turned away. Never again!
All good except I had to wait 45 minutes beyond my appointment time.Also wouldn’t take my Groupon due to all kinds of gymnastics I’m supposed to go through to redeem it including booking through Groupon’s sight (not available). Overall quite frustrating.
I was in town and needed a pedicure. After looking at the reviews for this nail salon I decided to go. Im glad I chose My Nails and Tan. They were very professional. The man at the first booth took my temperature and provided hand sanitizer. I felt very comfortable. Kim was very friendly and provided great service. When I return back to Charlotte, I will definitely return to this salon and look for Kim, she was great!
Service here was A+. I do not like the turn and burn feeling at other places. My Nails & Tan is the perfect balance. Staff is super sweet and do a fantastic job. This is my new “go to”.
Great deluxe Mani-pedi. Friendly and professional staff. My family members and I all go for our grooming needs. We love it. Feels so refreshing after having their services.
All the workers are really kind and polite. They always make sure you’re taken care of and take their time doing service. I recommend coming here for good music, good energy, and leaving feeling absolutely fabulous!!! Never disappointed!
The staff was very friendly. The tech was very friendly and did a great job.
These ladies are very fast and very good. I purchased a Groupon for a deluxe gel manicure and deluxe pedicure, and I was in and out in an hour! Appointments are recommended, but not required. This is my second visit to them. I came in during my lunch hour; no one was here so I got served promptly. Everyone else that came in behind me was then met with a kind hello and service, too.
I can pop in anytime and they’ll get me in with minimal wait. It’s quiet and relaxing and my manicure will stay for a long time without chipping. It’s my favorite nail place in Charlotte
I got a manicure and SNL dip. Impressed with cleanliness of salon. Nails look great. Very happy with service!
Did my nails and toes perfect im in love with them. They do my short nails the best!
Im never disappointed. They take time and know what theyre doing. EVERYONE!! Good nail places are sometimes hard to find but this one is great. And of course I have my favorite nail tech..Anna is AWESOME
Love love love this place! I found a good deal on Groupon for them and decided to try them out and I was actually almost 2 hrs late!! Due to mischedualing the appointment (my fault) and they still seen me and were absolutely awesome! I seen the owner do something crazy hard on this ladys nails and made it look awesome! Definitely coming back! Great little nail and tan place!
Peter is an incredible manager and nail technician. I absolutely love my S&S nails, and the pedicure was amazing!! The professionalism, customer service and the quality of my nails was incredible. Highly recommend!
Enjoyed the service and personal attention! Will come again and again to your place of business!
Great experience. Nice staff, took their time. Nice massaging chairs. I Will go back.
They did a wonderful job on my nails . I had SNS I love it this my second time at my nails and is the place I will to get my nails done.Im a client for life you guys are awesome !!!
I was so in heaven. That lady Lynn was very professional and had me so relaxed 😌. I really enjoyed the service and the music. Needed some sweet wine cheese and crackers and some grapes 🍇. Amazing 👏
It was busy but the manager still squeezed me in and I love my nails
I am in love my first time going and I will definitely be back
Terrible experience. Peter said he would seat me in 30 minutes of my arrival, then proceeded soak my nails off to make me wait 2 hours before telling me “he didn’t feel like doing my nails because they were going to close.” Then proceeded to say “You people always cause problems and always want free service”... very derogatory and unprofessional. Clearly people of color are not welcome. Thankfully I caught Peter on camera saying this, will be posted as well.
Love having this place across the street. Very friendly, clean, and professional!
Wonderful service!!!!I am going to recommend to all of my friends! Peter is amazing!!!!Clean and excellent service!!!!
Great place, nice atmosphere and great work
I love this salon! They really take care of your nails unlike some places I’ve been to where they just rush to get the job done and damage your nails in the process. I never have a problem making an appointment and they don’t make you wait long when you get there. Everyone is so friendly and good at what they do, my nails look beautiful every time. I would recommend this salon to anyone!! Great services for a great price!!
This was my first time visiting. What I appreciate the most temperature check is still in place and hand sanitizer at the desk. Service was good.
They are slow as heck, and the lady stop my feet to work on someone who came an hour after me. I don’t recommend
Environment is friendly, I chose to walk in late and was greeted promptly, enjoyed the totally experience, shop is clean, everyone is professional and the owner is just awesome! They have me and my daughters business for sure!!!!
Peter is just awesome, he did an amazing job with my nails & he takes his time with you to make sure it’s perfect 👌🏽
Amazing experience! I cannot find one flaw in my nails. They came out beautiful and all staff was kind and professional. 10/10 definitely will be returning!
I came with my friend to get pedicures and we were a couple minutes late for our appt but everyone was super nice and helped us get settled. Anna gave me top-notch customer service and made us feel at home. She even gave me really good advice with one of the polishes on my toes and it came out looking perfect. I would highly recommend!! My Salon Nails & Tan is definitely MY salon now ❤️❤️❤️
I went in the morning with no appointment and Peter made an exception to do my nail. Service was great a good quality.
Very friendly cleanKim, does an amazing jobBest manicure & pedicure I have hadShe takes pride in her workMy friends all will start going thereWonderful experience
John did GREAT on my nails and my mom always go to him for her nails 10/10 recommend!!! Now me and mom religiously go to the nail salon ONLY!!
It was really great and good as my first time here today
Peter and the team are absolutely amazing! The atmosphere is very inviting and Covid safe. Great quality of work & top notch service.
I would not recommend any one to go here they did a horrible job on my nails they did not last my nails only lasted 5 days . First time going and only time going
Juliet is great! She was efficient & my nails looked amazing
We had great service today.. We did not feel rushed and every we asked for was taken care of, the staff was friendly and will definitely be going back.
The horrific way I was treated in this establishment today was atrocious. As you can see from the picture, I did NOT get what I paid for, and even though the owner of the salon was wrong, he called the cops on me and wouldnt do his job.I had green on my nails before I entered this so-called nail salon and as you can see from the picture, they did NOT get all of the green off of my nails. These pics were taken are AFTER my fill.I didnt realize any of this was going on because I was very comfortable in my pedicure chair, my eyes were closed most of the time. I didnt realize I had to watch the owner do my nails and make sure he didnt leave any traces of green, I assumed since I was in a salon and not a beauty school, I could have the luxury of closing my eyes and enjoying my pedicure.I asked why the green wasnt completely taken off of my nails to begin with and he said that he went over my nails twice but couldnt get the green off. Instead of telling me this at the beginning, he started doing my nails and ignored the fact that the green polish was still on.Instead of doing what he was supposed to do and give me excellent customer service, he told me I used cheap polish, that my nails were the problem, and that he could get it all off with a manicure - that he refused to do for free.I then asked him to refund part of my fill because I didnt get what I paid for and he refused. He said I was being loud, disruptive and belligerent. However, I never raised my voice at him, I was questioning his integrity because I couldnt understand how an owner would be ok with such horrid results.He called the cops and I sat there for a while waiting for them to show up, but I had things to do and couldnt wait around all day.This salon is an abomination and the owner is a cowardly simpleton who had the unmitigated gaul to resort to name calling when one of his customers dared to question his shoddy work.Please do not give this business any of your money.
Very relaxing experience. The lady who worked my hands and feet was very quick and nice. She may have rushed a bit, but still satisfied overall
Great place! Awesome owner and employees. Very friendly, caring and chilled place. They take their time with your nails to your request and you come out looking amazing. You guys ROCK!
Always the best experience at this place and I’ve come here for years! The owner always makes sure I am taken care of! I highly recommend My Nails & Tan!
Peter did my nails .(SNL) Not, only did he do an excellent job, he educated me on the products he used on my nails. I will be returning and I advised that you schedule an appointment because they stay busy.
I am always pleased with both my nails & Pedicures.
Great experience! I had Linda and Peter for a pedicure and manicure. They were both super professional, friendly and great at what they do. I will absolutely be back again!
Absolutely amazing service and experience. Super friendly staff! I will definitely be coming back and recommending this salon to others!
Super accommodating of my needs and why able to replicate the photo I brought in
It’s something about going somewhere for the first time and wanting to return all off the strength of the customer service!!!! Thanks for the friendly atmosphere, reasonable prices and the conversation. Definitely would recommend to someone else.
My husband and I went in to have pedicures, Linda and Emma were amazing. They were considerate, kind, thorough, polite and what a pedicure we got!!!!It was one of the best pedicures I’ve ever had and I will return there for sure!!!! you’ve got to try it out it’s a wonderful salon!!! Excellent!!!
This is my second time coming to this salon. I adore the atmosphere here ! The owner is so cool and treats me as someone of value! The location is great! Great parking ! Great color options ! The music is chill & welcoming! I guess Ill just have to come back again!XOXO
This salon was neat, clean and orderly. Friendly, kind and accommodating staff. Excellent products and services. I would highly recommend this salon!!!
Peter does an amazing job!
I really like going to “My Nails & Tan” I normally see “Linda” but I have gone to other workers when she isn’t there; I was satisfied all the times. Clean nice atmosphere welcoming attitudes, the owner, he is the kindest person. I recommend this establishment to all who want to walk away with a smile.
The owner went above and beyond to make my spouse’s and my experience one to remember! He educated me on nail health, took his time, and also created a relaxing and fun experience for us. If we are ever in the area again, we will be sure to come here!
Highly recommend this place. Peter was a gentleman who spoke fluent English and did a fantastic mani/pedi. No short cuts and fit for a queen!
My wife got a full set here and was really disappointed with the work. She asked for a refund and they refused. On top of that they made her wait an hour just to speak to someone and it took 4 hours for the work to get done because the owner had to fix a flooded toilet. DO NOT GO HERE!
Kim was very attentive,professional and take pride in her work. I highly recommend Kim to anyone. 5 Stars
Ive been going here for 5 years and they do an amazing job every time!
Chyanna is always a pleasure so vibrant and accommodating. Appreciate that she makes every customer feel special and takes pride in her work! THANK YOU!
I came to get the whole 9 done. Pedicure and manicure. The pedicure was okay however the nail tech cut my skin on both hands and still burning till this day ever time I use hand sanitizer. He took three hours to sculpt my nails coffin shape and still came out weird looking shapes. I’m upset because my birthday was the next day and supposed to take pictures and don’t wanna show nails in it. Also my eyebrows were wax and didn’t look so afterwards but charged me 10$ . He did add a couple diamonds to my nails for free but I think it was because I asked for ombre and he didn’t know how to do it, he was asking his other employee how to do everything while working on my hands.
They had good service and put detail into their work.
Always come here! They do my nails the best compared to other places... 10/10 recommend!
My experience was great! Very Professional, Great Service, Peter was amazing as well as all of the other Nail Technicians.
They are awesome !! Very professional and worthy of service. This was my second visit and I absolutely love Ann ! She is very particular with her pedicures. I recommend them HIGHLY‼️
Been going here for 10 years +. Peter and Linda are the best. Never disappointed!!From your purple nail lady 💜
Peter is amazing! His customer service was outstanding from the initial phone conversation. My experience upon arrival was no different - I was welcomed with a warm smile (well from under his mask I could feel a smile lol), he helped me find the perfect color, and the pedi was quality.Good place - good people to do business with.
Customer service is extremely good.
This is the best nail shop I went to in a min
Felt like a celebrity 🤩
I really liked how my nails came up and the service was very good and professional. I will definitely go back soon
Very friendly and clean environment, one of the best pedicures I’ve had in a really long time.
Me and my granddaughter arrived we were never acknowledged but the other customers were, noone never asked what service were requesting even after we signed in. I will never returned or recommend this nail salon!!