Myself and my 11 year old and 7 year old all had a wonderful experience. They are fantastic with children and very respectful. The place is clean with a calming environment. They did a fantastic job on all three of our nails. My eyebrows were done quickly and turned out great as well. Pricing is also great! Walk ins are welcome.
My fist time visiting - foremost, a lady (not sure of her position or name) literally forced me to leave a review of my services using my phone as I was still sitting and getting my pedicure. She herself selected 5 stars and instructed me what to type. That was the most RUDE, UNPROFESSIONAL, and UNCOMFORTABLE experience I’ve ever received at a nail spa. However, I’m a very nice person and was too shocked that she did this to even open my mouth to stop her.The pedicure finish was a B. The nail tech was slightly rough, resulting in a couple of raw spots on my toes (burned whenever the alcohol was applied).The acrylic full set with gel polish was a D-. It was surely rushed. Hours later I noticed that my nails felt very rugged on the sides. The technician did not smooth or remove the excess acrylic underneath the nail.The finish is jagged and bulky looking.No, I will not contact management for a redo, nor will I return to this business. I understand that nail technicians perform services back-to-back, however it is not fair or professional to be sloppy whenever the urge strikes. This is why you end up with reviews such as mine.p.s. I deleted the 5 star review that was forced.It seems the majority of “new reviews” here sound exactly what I was asked to write: X did a great job….
Kim did a full set on me. The shaping in the picture does it no justice because in person it is so perfect !!! She cleaned my cuticles up nicely!!!!!! I’m just beyond impressed. Really. First time coming here and I drove almost 30 minutes away. Definitely a new regular… DeeDee did my eyelashes perfect only $30. Compared to somewhere else it’s over $100
Ive been there twice. Was totally not pleased my first visit. Decided to give them another try with a different nail tech. I was happy, initially. But, I have to go back 3 days later because the polish has come off two of my toenails.
When I usually go the service be ok. It feels like they always rushing through the service to get the next person. Quantity over quality. I just recently gotten a fill in and 2 days later 3 nails broke. They fixed it but made it seem like it was my fault. No it’s yours, take your time and do it right the first time then I wouldn’t have to come back. Now the gel polish is already coming off. Bad service.
Definitely my favorite spot. I’m not from NC so it was so hard to find a good shop but this is perfect ladies. They are on time, obeying by CDC guidelines for social distancing and even take temperatures to ensure everyone is safe. Emily did an amazing job fixing some bad work I got from another nail shop. Absolutely will be back and yes I recommend them.
So I came here to get my nails done with my girlfriends for my birthday. I am the type to just get a pedicure as I have small children so typical for me is short nails. Anyway my mother raves about this place and her nails are always on point. I took her recommendation and decided to come here. The man who did my nails greeted me and I initially was excited. He told me to pick a color and I advised I wanted a French with oval shape. He proceeded to start my nails. There was no nail prep in the slightest. He slipped the tips on my fingers as is after I told him I have not done them in Awhile. Just because I haven’t done my finger nails in awhile doesn’t mean I don’t know the process of how they should be done. I ignored it. I let him know I wanted a design something to make my nails pop since I was getting a classic French and he told me to show him a picture. So I showed him a picture. It was at that point things took a turn for the worse. After he applied the acrylic I did not like the shape at all. It was terribly bulky. So I asked him to file them down more. I could tell he was upset by that because she started gripping my hand and nails with more force but he did what I requested. Even after filing them down after I requested they were still ugly and bulky and I politely asked him to do it again. The fact that I had to ask was very uncomfortable for me. He was clearly upset and I just wanted my nails done. We finally get to the design the part I was most excited about and he was just acting as if I was asking for the MOST all I wanted was some LINES some pops of color SOMETHING to make a statement. After I picked the colors he did the sloppiest line and asked if It was good. We just stared at each other for a moment and I was just fed up I told him to take it off and put a clear coat I wanted to be finished! Another nail tech came over to see what was happening and offered to do my design but I declined because at that point the first time customer experience was ruined. I will attach a photo of my nails and as you all can see my cuticle line looks horrendous. It’s a sloppy job period. I did still tip him I’m just unhappy with service.
Omg...ive found my new 💅home! My girl NANCY hooked me up! Im kinda simple but cute 💅She was quick, clean, and all the way on point! The whole nail salon does a good job...pedicures are good too! They are always busy but never a long wait because they are fully staffed...please please go check them out! I am OVER satisfied and im NEVER satisfied..😝💕
Decided to try out this nail salon because of the great reviews. Big mistake. Two weeks prior, I went somewhere else to get my full set but came to Ava Nail Spa to give Ann a chance due to her remarkable reviews. She shaved down majority of the acrylic that was previously put on, making my nails THIN. It is now going on two weeks later and five of my nails are lifting due to the horrendous application of acrylic. Was also told to pick another color besides the one I originally selected because it would have taken too many coats. I have NEVER been told this before. Maybe it’s because they were super packed and she was rushing but that is still not an excuse. I will not be a repeat customer.
Dee Dee is the best. Old school and know how to do sculptured nails. Nobody else in shop can do them. He also hooked up my eyebrows.
They give a great pedicure and are pretty good about getting you in and out. This place is super busy on the weekend. So get there early if you can. Theres not a lot of social distancing once its crowded so, if thats a concern go during the week day
Mary was great!!! She did not do a bunch of unnecessary talking. She gave me what I asked for and helped me charge my phone. The pedicure was excellent!
De De did a awesome job on my lashes... It was my first time and she did better than any place Ive been to in charlotte ! I am a NY transplant
Dede did my eye lashes and eyebrows very beautiful. Love it. Thank you so much. They are so professional. Great job
Lilly did a great job. I came maybe almost ago and one tech left polish on. Lilly went over the top and cleaned it up. I think I’m a be back on my normal schedule. I get the Paradise every time so I know what I get. Thanks Lilly
You can’t go wrong with Dang!! She’s the best for my pedi and gel manicure. I’ve been coming here for almost a year and even though I moved further away I still come just for her. Request her!
Paula did an excellent job! She was very helpful and sweet during the entire pedicure. Worth the cost!
Super friendly, clean, professional environment. Massage chairs and experienced professional at every chair. All you need. Julie handled me and treated me at the most important customer and Ava is the best.
Ann has been my mail tech for 5 years.... she is always willing to accept me when I call. I prefer the Dip Powder over the real mail than gel polish. S&S last longer!
I love Dee! She did a great job on my gel pedicure and has a great personality. Very pleased. 😀
I have been coming to Ava’s here and there a good year and a half. They do a good job for the most part, however there is a very unprofessional staff member working there that I encountered. A very rude comment was made and staff was argumentative with other staff. Never experienced that from Ava’s. They need to make sure all staff members providing a service is professional and watch what you say to people.
First time coming. My Tech was Alice and she did an awesome mani/pedi. She did not rush and was very detail oriented. Also had my brows done and they look great. I will definitely be back. Come early, they get busy!
I’ve been a customer for over 3 years. Ann has been my technician and is so amazing. She’s accommodating, remembers my previous colors and makes great suggestions that make me happy. She’s always so thoughtful and asks about my family. I think of her as a friend. She’s the sweetest and is talented and gentle with my nails. I could go anywhere to spend my money but, I choose Ann because I always love the service and my nails!
Jenny and Tee are GREAT ! Ive been coming here for about 6 months … they have great customer service && very nice & kind
Hellen did an excellent job on my pedicure and manicure. I love coming to this place. Only location that I allow to do my feet. They take care of them and actually take their time no matter how busy they are.
Dang- Was efficient and took her time doing my pedicure. She is friendly and professional. She did a great gel pedicure for me.
Definitely enjoyed the pedicure I got the volcano 50$ it included everything I needed after giving birth 6 weeks ago definitely recommend
I’ve been going to Ava Nails for about 2 years now and I love it. I miss the frozen complimentary drinks they used to offer lol. My go-to nail tech is Ann. She’s always available to squeeze me in for an appointment any time I contact her. She’s awesome with full-sets and pedicures and she’s very gentle. She also does great eyebrows. She able to do any style I show her and I love her freestyles/recommendations as well. Ava Nails is very clean and they never disappoint. Thank you all for your services!
Went for a luxury pedicure and dip powder. Pedicure was awesome. Didn’t get the gentleman’s name but he took great care of my feet. Dip powder was extremely thick and not very well applied at all. Most likely won’t return.
Oh. My. Gosh. This place is AMAZING. We did the manicures and pedicures with the paraffin wax and it was heaven. We didn’t feel rushed, everyone was wearing a mask, and it was pretty much the most relaxing experience of my life. My nails look awesome too! They had so many choices and they were very gentle and careful.
Vi is amazing. She takes her time and is very patient. Highly recommend
First time here today love love the service good people very good and very very clean environment love Nicole she is very good best nail shop to be right now
I went here for sns/dip powder and loved how they turned out. I made an appointment on their website and was seated as soon as I arrived. I love how my nails turned out. Ava nails has really great customer service!
Never went. I booked online then called the salon to make sure it went through properly. Lady told me they dont have reservations. I told her about the reservation feature online she just repeated that they dont do reservations. Not a great experience for me.I added 1 more star because the owner reached out and apologized for my experience abs offered a free service. I havent gone, but I sincerely appreciate the offer
I love Ava’s. Ann does an amazing job on my nails every time. My go-to nail salon.
Dede was amazing best eyebrows I’ve ever had!!!! Shaped them to perfection! Staff was great and professional and clean! Energy was great and inviting!
I was a walk-in & asked for a gel mani & pedi. Pedicure was great, no issues. However, my gel manicure was just ugly. I left the salon and saw a hair IN my nail (on the ring finger in the pic) and the lines on the design were just bad. I went back as soon as I could to get them taken off and I asked for a refund for my manicure only, but was told that the services were done and they can re-do them but no refund. After that experience I’d rather have my money back and go to a better salon than to have them do my nails again.Response to the owner: I was not critical of my manicure as I was getting them done because 1) I did have work that evening so I was in a rush 2) I was embarrassed to even tell the nail tech I did not like the work she was doing. I called the next day telling you guys I had a hair in my nail, but I couldn’t go in because of work. TUES: went in got my nails done. WEDS: Called about my nails. THURS: Came in to get them taken off. So in no way did I come in “4 days later” just to get my refund. And when I came back, it was the same lady who messed them up in the first place telling me she can re-do them and she said “I didn’t see any hair in your nail” (Look @ the picture & tell me you don’t see any hair) However, if the nails were horrid the first time, I don’t expect them to be any better the 2nd time.
Chelse was great! I can tell she values what she does! My feet feel and look fantastic. I will be requesting her on my next visit.
Went here for eyebrows, a full set and pedicure! They both looked great but the two of my nails were coming up in less then a weeks time. Went out of the country so when I came back I called them. They refused to fix without me paying because it was over a week even though I said I could provide proof of travel! This is disappointing considering all the money I have spent here! Had to glue the nails down they hurt so bad and will go elsewhere to fix!! The eyebrows where not to good enough to go back for!
V. was great! The service I receive whenever I visit keeps me coming back. The atmosphere is very calm and relaxing.
I have been going to Ann for over 18 years. I have followed her as she moved salons. Ava Nails is by far the most beautiful, clean and friendly place!
They will over-file your nails. Do not come here. Also did not get what I asked for at all and the nails were crooked
I was very disappointed in the services I received. I went on June 29th at 930am. I received a full set, polished toes and my lashes done. Now dont get it wrong they can do some nails and toes but my lashes came off the next day. I was so hurt cause now I have to spend another $30 to get them done over. Not to mention I was there until 1230pm. But as far as my nails it was worth it but lashes I will not be getting them again for there.
DD did my lashes and was quick fast and greatUpdate will not return lashes started falling off this morning will not come back
The staff member who handles appointments and greets patrons is rude and very unprofessional. Her communication skills are nonexistent. If like lackluster customer service by all means visit this nail salon.
Love the way I felt like the most important customer everything done in timely manner…I WOULD RECOMMEND THIS PLACE TO ANYONE
De De did my nails and did a great job. I absolutely love them. He was very nice as well. Go see him ! He does a beautiful job!!!
Vee did my pedi and took her time. I dont like when they rush and miss getting all the rough spots. But she did amazing and very nice.
I came to Ava nails spa, a week before my wedding. I have gone to another nail salons before, but I wanted to see how good this place was. Long story short I ended up getting nail fungus(on my left ring finger & my fat toe). I got a pedicure and manicure done. Again, like I stated I’ve gone to other nails salons and getting a nail fungus has never happened until now.
Ann is amazing! She’s been doing my pedicures for about 5 years and she’s never disappointed me! I absolutely love her. I can only speak for her as far as quality of service. The salon is also very clean and sanitary.
Paula very good service and throughly assisted me in my mani and pedi.
V did a great job. First time having her do my nails but she was very sweet!
Thanks so much Ben and DeDe do for nails me and my daughter very beautiful. We are love it
I got my pedicure done by Paula and she did amazing! Highly recommend her! ❤️
Ana was the only technician that would apply my KS dip power to my toes for me . She worked at a fast pace with no compromise quality.
I absolutely LOVE Ms. V.The entire staff is amazing, but V does it for me every time. She’s so sweet, professional and literally remembers my whole process — down to which pedicure option is my go-to.I’d you’re only the university area, I highly suggest you try them out!They also offer wine/water, mani/pedi - SNS or Gel as well as wax services.
Kim was very nice and she made my toes look great! I love getting my pedicures done here!
Alice was very sweet, kind and patient. I was greeted and seated within 3 minutes of walking in the salon.
Very much enjoyed my experience here! Got the Ava Deluxe Pedicure. Great quality, good price :)
Victor is always super professional and very friendly every time he does my pedicures. He takes his time to make sure your pedi is perfect!!
Anna did a excellent job with my daughter pedi and mani she was very patient and understanding my daughter has cerebral palsy and has a hard time relaxing due to spams. But Ann did a wonderful job.
Chelsea did my pedicure today, she was very nice and efficient. Would recommend 👌🏽
Ann was very pleasant and gentle. She does an amazing job every time I come in. Always makes sure you like your shape and length. I love her freestyles as well! Highly recommend you see Ann :)
Dan was very patient and worked very well with my child. Very pleasant person
Ann is excellent and she does a awesome job..she is extremely thorough and very detailed. She has brought my nails back to life 😍
Ann is awesome! She did my feet in nails exactly how I asked. She went above and beyond to show me her skills and she nailed it!
Dan did a great job on my pedicure she was very friendly and took her time
Ben, very polite and friendly made me feel comfortable. I will definitely be back.
Ann is Very professional and always make sure you are satisfied . I trust her judgment in making me look good . Thanks Ann .
Julie was the best! She was very professional, gentle and took her time while doing my pedicure!
Dede did an amazing job and is very professional, clean and quick! I would recommend her to everyone!
Annie was great with my mani and pedi. Will be back.
I came in with an exact picture of what I wanted. First off, the lady kept leaving to text or go on her phone, which I didn’t have much of a problem with because I wasn’t in a rush and there might have been a family emergency. When it came time for the polish, however, she used brushes that had green and pink powder on them already without cleaning them. I left the salon with crooked nails that were the wrong color and $55 dollars down the drain. I soaked them off when I got home and did them myself.
Ann is an amazing nail tech. She is always available when I need here. She takes her time and is good at what she does. Ive been coming to Ann for about 1 yr and a half and dont plan on going anywhere else.
Dang was soooo delightful!!! So caring and professional!! Came with food she bought me napkins on her own!! She provided a charger because my charger was broken!! She was very attentive and compassionate!! Anddddd my nails and feet are sooo flyyy!! Thank you Dang!!!! I’ll be back for sure!!!
Ann is fast and takes good care of you. She does a great job
The service was good it was so many people coming and going, toes got mess up, but she fixed them with a smile, not just my toes but my freind toes also. good job ava, met another nice lady there,she was a regular costumer and she loves it there. She was a corvid 19 survivor, WOW what a day, so just trying to live my best life.