Demetri at Loft One35 is absolutely wonderful. He has gone above and beyond on multiple occasions, and never does so without a smile. He has an infectious positivity that you cant help but smile around him. I can only imagine how many responsibilities are on his plate each day, but he handles everything with such grace. He is a true gift to Lofts residents and staff.
Demetri McDonald has been so amazing to have working at our building. He goes above and beyond to make sure you are happy and have everything you need. He speaks and is friendly every time he sees you. He is probably the main reason I have stayed at my apartment complex for the time that I have, and I will be sad to see him go!
Demetri the amazing concierge at Loft 135 has been outstanding the last several years! More times than I can count on two hands has he gone over and above to help us out! He is always extremely friendly and I am so sad Loft135 is getting rid of our concierge service! Loft 135 will not be the same without Demetri! He always has a smile on his face and if you are having a bad day he can turn it around in a few seconds! Thank you so much Demetri! We will miss you!
Catherine exceeds in costumer service. She gladly goes above and beyond while juggling multiple tasks at hand. Very pleased!
I am a resident at one of your properties and I worked with Demetri a lot. He is caring and attentive to any of my needs. Demetri is super personable and responsive . The day that I moved in I had an issue and he went out of his way to make sure I was taken care of ! He’s a great asset to have on your team!
Demetri at Loft One35 is the best. He goes above and beyond and extremely professional. The most pleasant person and is always willing to help with anything!
Big shout out to Francia from Inspire who always provides the most professional level of service and exceeds expectations!! Great to have such an amazing person at our community!!Inspire Resident
Cynthia is the Director of Concierge at Circa Uptown and she is a phenomenal concierge. She is always professional and extremely kind and reliable. She is always there to greet residents when coming back home and takes service above and beyond. I can always count on her for anything, regardless of the situation. I love having Cynthia at Circa, it wouldn’t be the same without her!!
Joel, the Concierge at the Residence Southpark is absolutely THE best concierge I have ever had to pleasure to know. His professionalism is bar-none and he is simply the person you can always count on. I trust him implicitly. No request is too big or small, and he always truly makes it feel that it is his pleasure to help. I have had several corporate clients call in to send me things and they always remark that they would like to hire him as well. I have lived in luxury buildings in many different states and when I say that Joel should be training other Concierges...I mean it. Im very thankful for him.
The employees for CDS are top notch! Always very friendly and responsive no matter the situation. I needed some help the other day and Catherine was very quick to respond and got me the answers I needed. Couldnt say enough great things about her and the others that work at our building.
Bobby, the concierge at Element SouthPark, is absolutely the best. His professionalism is bar-none and he is simply the person you can always count on. He is an excellent problem solver and no request is too big or small.
Hutch at circa is one of the greats! That guy is always working his tail off and is super friendly to me whenever I am down in the lobby! Whether it’s getting a package or letting me know when my dry cleaning is ready for pickup, Hutch is always there smile on his face ready to help!
The Residence at Southpark is the best apartment community in Charlotte but John, Joel, and Anitra make this an incredible place to live!! They make everyone feel welcomed, they go out of their way to help any resident (often times proactively helping vs waiting for a resident to ask), and they are always professional and smiling. Thank you for such a wonderful team!
We have lived at the Residence of SouthPark for over a year and hands down Joel is the best concierge! He is consistently helpful and always friendly. Having Joel here on a daily basis during the week is a comfort for us. Thank you Joel for your excellence service and professionalism!
Bobby is amazing!! Hes so welcoming and super friendly. Element Southpark is a beautiful residence and theyre lucky to have him!
Mike Hernandez at Ascent Uptown is absolutely amazing! He goes above and beyond to make sure we are taken care of. From helping with packages, spoiling our pets with treats to even receiving and taking care of grocery orders. Always with a smile! Hes incredible. Thanks so much for always making sure we are happy, Mike!
Yolanda at skyhouse is absolutely the best. Shes friendly, personable and very professional. She greets everyone with a smile and is very welcoming..i wish she would come back to north tower, she is missed...
Catherine at Skyhouse Uptown provides the most exceptional 1st class customer service while being incredibly thoughtful and caring. Thank you Catherine, for always being a ray of sunshine to all of the residents. We are incredibly lucky to have you!
Katherine at Skyhouse Uptown is beyond amazing and helpful all the time! She’s super friendly and always happy to help you with anything! Thank you so much Katherine!
Catherine is the best! Always makes me feel at home when I come back to the building every night. Couldn’t ask for someone better!
Love Yolanda. She always has a smile, bright personality, great energy and happy to help. 5 stars!
Hutch and the entire group at Circa Uptown has been incredible! We just moved in a few weeks ago and theyve made it so easy to get settled and acclimated to the city.
Cynthia, Hutch, Damian, Rosa, and Charity (the crew at Circa Uptown) are all fantastic! They are so welcoming, responsive, and helpful.
Arthur always has a smile on and is super helpful! 10/10
Christopher is the concierge at my residence, Skyhouse Uptown Apartments South tower, and is simply amazing. He is always professional and extremely helpful. We have gone through many concierges since I have lived here but Christopher has proven to be the best of the best. I hope we never loosehim.
Jalen, was very helpful and respectful
If Demetri is any reflection of CDS, then CDS deserve 5 stars. Demetri is singlehandedly the only positive experience living at Loft One35. He always goes above and beyond in making sure all of our packages are delivered to. He is always positive and friendly. I wish he worked where I am moving because his service will be tough to top!
Demetri is amazing at Loftone35, he definitely makes my experience more pleasant. He always makes sure that I get all my packages, he send email notifications and he had delivered to my apartment door. He always goes above and beyond, he is always wishing to help with anything, he had provided me great services recommendations ( dog walker, etc) and plus all that he gives a lot of love to my dog, that my dog adores him too.
We are very pleased with the kind, responsive and prompt service of our Concierge team at Novel Stonewall Station. Jonathan and Jose and team are awesome and super attentive! Thank you Concierge
I had the best service at Circa Uptown. During my visit, the concierge, Hutch went above and beyond to help me with information about the unit I was staying in and information around the city. He was very warm and personable, he was even patient with me trying to figure out the door lock. His suggestions for restaurants close by for my family and I were on point (down to the meal)! It was great to have such help at your fingertips. He seemed to handle himself well with other people at Circa as well, as he was always busy but smiling. Thanks for the great service Hutch!
Kenny at SkyHouse is amazing. If there was ever a person that deserves a raise, it’s him. Always going above and beyond with a smile rain or shine
Hutch at Circa Uptown perfectly demonstrates a high level of professionalism seamlessly blended with a genuine care for the residents. He always finds time to ask how we are doing and never forgets to let us know he is the guy to come to if we need anything at all. Circa uptown wouldnt be the same without him here, I guarantee that!
Evelyn provided outstanding customer service! She is the pool Attendant at The Marlowe Apartments at Lake Boone.
Made my moving in easy by assisting with various furniture deliveries when I couldn’t be in two places at once. Very friendly, professional and always willing to assist with finest detail. All of the staff is able to anticipate your needs and that is amazing!
Cam at Novel Stonewall Station is extremely prompt, professional, and courteous. He always has a smile on his face, comes in looking sharp, and goes above and beyond to make sure I and other residents here have everything that we need. The building has recently gone through some changes (mailbox installation, construction, etc) which has required our concierges to take on a greater number of responsibilities than usual. The additional responsibilities, however, never seemed to faze Cam whos service has always remained quick and professional no matter what the scenario. I think Cam would be a top notch asset to any building or company for that matter and hes certainly elevated my living experience here at Novel Stonewall.-E
Nasir is always very friendly, helpful and welcoming. He greets everyone with a smile and always asks how my day is going! I really enjoy having him at Circa!
Nasir is very nice and helpful each and every time I need anything and each time I walk in the door. Great person to have greeting me at home. 👍🏾
Nasir is a great concierge! He is always so helpful and takes his time to get to know the residents. We love having him on the staff!
Circa uptown is an awesome place to live and the concierge team is always super helpful and friendly. Nasir is usually at the front when I need something, and he is always great!
Nasir and Akean are always at the front desk and are so helpful! Some of my favorite staff st Circa uptown! Really enjoy living in the area
Just moved to Circa Uptown apartments, and I love it! The location is unbeatable, the amenities are great, and Nasir & the rest of the staff are awesome - responsive, helpful, and take a genuine interest in their tenants!
I’m a resident at Circa and the concierge staff is always so friendly and helpful, especially Nasir who I can tell truly cares about the residents.
Nasir, Akean have done an amazing job and I really appreciate having them as concierges.
My friend petes car brokedown and jose and madison were so helpful...we were friends with a person who lived at inspire off sharon where they are the managers. They went above and beyond to watch the car, get us cables for battery and help us in every way possible...its so hard to find salt of the earth people that care...most people would have had had it towed...thank you from the bottom of our hearts....we made it to work on time....one luv and keep shining
Nice staff and easy to deal with. Very professional. I will use again in the future.
Not professional, and is not for there workers unless it business there company.