Pete is very knowledgeable and trustworthy. I just moved to the area looking for a mechanic I could trust and get the work done. I got more than what I expected! Pete and his team go above and beyond. Highly recommended!
Shoutout to Pete, he is knowledgeable and reliable. 5 star service
Great service. Very reliable and courteous. Also, Petes gives advice of car maintenance. He has a been a great help to me. Thank you.
He is a very great guy he will try everything to satisfy his customer. I would definitely recommend.
Petes Auto has been around for over 25 years. Pete goes the extra mile to make sure that every car he services is in the best possible condition before it leaves. From the long-term customer, to the first time customer fresh off the streat everyone gets treated like family.
Pete is a fair, honest and conscientious guy. He charges fair prices and doesnt try to up sell things you dont need. I will keep bringing my car to his place.
Great service on a difficult repair. Highly recommend.
Owner could not give me an estimate wanted 60 dollars just to look at the problem asked him for a wors case scenario and he said I cant do that it gets me into trouble. Well Pete you wont be screwing me over. Bye
Had to have oil change, as well as get car inspection. Very glad to have Pete and his staff to do what needs to be done on my cars.They do very good work, and are professional.I recommend their services!
Great place good prices. Very professional.
Petes is great to work with, Replaced wheel bearings.
I trust Pete with my car 100% easily the best mechanic ive met.
This review is long overdue. I met a car dealer at Petes to have a pre-purchase inspection performed. They inspected the car, which looked beautiful and we were going to buy that day. But Pete took me aside after the car dealer left and warned me not to buy the car and told me numerous reasons why it would be trouble for me down the road. He spent much time dumbing it down for me so I really understood the risk to purchasing this car. Very honest folks that spent much much time educating me and preventing me from making a mistake. Thank you Pete for saving us from buying a lemon!!!
Looking for some true expertise & quality skilled craftsmen... Then take a look here!
Great service. Reasonable prices.
I had my oil changed recently at a AAA shop in Pineville. They came up with a list of 5 major repairs that they said needed to be done to my car that totaled $4500.00+. I then took my car to Petes Auto and learned that the only repair that I needed was a CV Axle assembly which cost less than $500. Pete inspected the rest of my car to make sure everything else was in good condition. The repair was excellent, done quickly and at a fair price. I would highly recommend Petes Auto Service.
Big mistake even attempting to give this place my business. Never again! I took my vehicle here and he attempted to fail my inspection for the tint on the back window. I explained to him that I have had my car for 3 years and purchased it from the dealership that way and have NEVER heard anything about the tint being too dark. My vehicle has been inspected at various places and has never failed. He then suggested I take it to have the tint removed and then bring it back. I took it right up the street to the original location where I was scheduled to go to in the first place and guess what... my vehicle PASSED. I asked the mechanics to please look at my my window to let me know if it was illegal or not so I can take it back to the dealership if needed. I havent added any extra things to my car, everything on it is how I got it from the dealership. He inspected it and told me that it was well within in the legal limit! Sucks because I ended up having to pay double just trying to support the local business, when I shouldve just continued to go to the franchise business as planned in the first placed.
After missing my initial appointment, Pete was incredibly accommodating and gave me exceptional service on my car. Thank you, Pete!
Outstanding service...very reasonable pricing...been a customer for 25 years!
Waste of time, very unprofessional.
I always have a great experience when I come here. I have a 05 Jeep Grand Cherokee and Pete made sure I got the best deal possible when I came here on 2/7/20. I would recommend this place to anyone. Thanks for getting my ride running great again and a big thanks to Pete and all the guys that make this place great.
Very upfront and honest. Great customer service!
AAA Service. Have used them for 20+ years. I highly recommend them.
(Jeffrey B. Moore)I would recommend Petes Auto Service to everyone. Just by chance, I was referred to Petes Auto because my vehicle was misdiagnosed by another shop.They told me that they could not repair my car for that particular issue. The front desk associate from another shop gave me the ultimate referral to Petes Auto Shop. Not only did they make the right diagnosis for my car, they offered me customer service like no other. With that being said I am a satisfied customer who would rate Petes Auto better than on a scale from 1-5 the service deserves a 10!
I went here for the first time for an oil & filter change. Pete the owner himself took care of me and my car. The place is nice, clean, and neat. Pete was very nice, and informative. He even told me what other repairs my car needs that I did not get done, but need to be done. This is my new car service place to go to now. Just call and make an appointment first. I didnt know but he still attended to me.
I dont even think 5 stars is enough for this company. If I could give them 10 I would. They treat their customers like friends more so than just customers. They really do all that they can to help you fix your vehicle and keep it working as best as it can. This is the only mechanic I would ever recommend because its the only mechanic I trust. Also they have really good coffee in the lobby! (:
Pete is awesome! I just bought a used vehicle and needed tires because mine had horrific dry rot from the car sitting. He and the other mechanics took such good care of us. He told me everything that needed to be fixed. I bought tires, had them balanced and got an alignment for a very affordable price. He also told me everything that was fine with my car as well as things that need to be replaced without any “salesman pressure” to get it done immediately. Instead he made me feel comfortable with getting the repairs done gradually. Lastly, the price he quoted over the phone was the same price I paid afterwards! I will definitely return here for my repair needs. Thanks you guys!
This is a very good and fair prices shop. They will give you what you need and nothing more. Had a vehicle before now that had a lot of problems. Was advised that they could fix it, but money would be better spent getting another vehicle. Thats honesty
Pete has always treated me well and gives you a no bs account of whats going on with your vehicle. He is an honest mechanic and this is a shop where you can have your car serviced without fear of being ripped off. Great place.
I cant say enough great things! Excellent and outstanding service! My vehicles are serviced and drive like new once they are done (and my cars are each over 15yrs old!) They are very thorough and considerate. They let me know exactly whats wrong with my cars and how much it will be before any work gets done. Never a surprise at the end. They also let me know what to anticipate is coming as far as repairs and service for my vehicles so I can plan ahead. Im never disappointed when I leave there and I love the family feeling of Pete and his sons working together. It makes me feel like a family visit rather than just dropping my car off for service. I will continue to take my cars to Petes and so should you!!
I recently experience a none working A/C in my 2004 Mercedes Benz S500. Tried several other shops, including the dealership and their prices were a little steep. Spoke with Pete about the A/C problem and he said they could remove and replace the blower motor and parts associate with the problem. After thoroughly diagnosing the situation, not only did Mike and Pete correct the problem they also informed me of other faulty parts, corrected them and let me see the source of the problems to assure my satisfaction and knowledge of what was done. The A/C now works perfectly!Petes Auto Service does excellent work. I have already made referrals to a friend who has been searching for a good auto service shop who offers good car service at an affordable prices, as well as good customer service. Pete and Mike Thank you!
Ill be honest: They are NOT the cheapest! However, they still easily earn 5 stars. They are brutally honest with you, and theyll tell you when its worth the fix or if you need to ditch your ride. They do excellent work, and theyve thrown in several freebies for me, as well. If something goes wrong with a repair, they fix it. Hands-down, I would recommend this place to anyone in the area. Pete himself greets you with a smile each time.
My car broke down and this was the closest shop. I am so happy that I was close. He was great! Excellent customer service and fast. He even explained to me that my car was in very bad shape and it would cost a lot to fix. I decided to just but a new car, but I will get any future services needed done by Petes!
Amazing service! I was out of town and broke down, and these guys took amazing care of my car and me. I couldnt afford full repairs (old hybrid battery) and they took the time to explain the issue and work out a solution that would get me home safely. If I lived in Charlotte I would never go anywhere else! Great, professional, and - most importantly - kind people. Im glad Petes Auto Service was there for me.
I had a great service experience here. With me not knowing much about cars they explained everything perfectly to me and got my service taken care of. Hands down one of the best service experiences Ive ever had.
The best auto repair shop in town, I have been taking all our vehicles to Petes for almost 20 years. They do quality work using quality parts in a timely manner at reasonable prices. They have always shown great integrity, a family business that takes great pride in not only providing quality work, but exceptional customer service as well. I highly recommend Petes Auto Service for all your auto repair needs!
Petes Auto Service is a wonderful repair shop. They are friendly, strive to be punctual, and do great work. My husband and I love their work ethic and the consideration they have for their clients. Couldnt be more pleased with Pete and the rest of the crew!
Excellent service. I walked in to get my A/C repaired. Pete and his two sons were very professional and helpful, I have been to a lot of auto service places in charlotte and my visit to Petes was by far THE BEST!. Everyone was friendly and very knowledgeable. Pete definitely knows how to run a business. service was quick and the pricing was very reasonable. I felt incredibly welcomed and I will for sure go back to Petes Auto Service for any repairs or service. I left happy!!!! with working A/C.
Friendly and helpful. Took 1.5hrs for oil change and tire rotation at a rate of $60 for my ford focus. Firestone was cheaper ($45) and faster. Very nice but for what Im getting done Firestone is a better option.
Petes Auto Service has taken care of my auto needs for about seven or eight years. I would not take my car to any other Auto Service. The people there are very professional and knowledgeable. They always give you the best service possible at the most reasonable cost. I have recommended them to many of my friends. Pete and his son, Nic make you feel welcome and are very trustworthy. I moved across town from the shop about three years ago, but I always drive back to Petes when my car needs attention.
I just had my vehicle serviced here today and had a great experience! The gentleman working in the office, Jorge, was nice, professional, and straight to the point. They did a diagnostic test on my vehicle and called to let me know what the problem was before they did any work. They accepted my warranty without any issues. Repairs were completed in a timely fashion and they provided me with a printout of the things Ill need to follow-up with soon, like tires, rotation, etc. Im not a car expert at all, and I can sometimes feel intimidated when going to a mechanic without my boyfriend. I felt more than comfortable at Petes Auto and I will return. I am in no way affiliated with Petes Auto and I am extremely critical, so trust that they are good because I wouldnt be taking the time to write this review if they were anything less than stellar!!!
Would recommend to everyone!! I came In today’s for my second oil change with Pete’s auto, and was again blown away by their customer service. Not only was my service excellent, I watched them go out of their way to offer to drive another waiting customer home, and to a Dr’s appointment while her car was being serviced. In the past at other places I have felt taken advantage of and have been offered services I felt were not needed. At Pete’s, I really feel they honestly address all of your concerns, while not trying to pawn other unnecessary parts/services off on you. They genuinely want your car to be safe and in working order. For this and many other reasons, I will continue to come here even though it’s a bit of a drive.
Great Quality Service!!
RIP off str8 up!!!Charged $2768.00Brakes all tha way around which within 2 or maybe 3 months had 2 replace front again an less than 6months later had 2 replace back..Also he replaced 3 of the 6 plugs, not even all 6 thats it..Less than a yr later needed to replace plugs an wires... 2001 Acura TL is what I drive........
I could not be happier with Petes Auto Service. They provide me excellent & honest service. They take extra time & attention to inspect and proactively care for my cars. The old saying you get what you pay for applies with Petes Auto Service (personally I think you get more than you pay for). Thank you Petes Auto Service for all that you do for me and all of my cars.
Great people love their service i will definitely recommend this Pete Auto Service they fix my windshield wipers i will definitely come back for my car inspection.
Pete was on vacation when I brought my car in, but Nik provided me with the same excellent service I see other people enthusing over. He was patient with my questions, found a way to do the most important items my car needed on the budget I had, and helped me plan a schedule for doing other items down the road in order of importance. I was very pleased, and would recommend Petes to anyone.
Pete and his crew are the best! They rebuilt my mercedes convertible engine after it hydrolocked and its has never run better. Pete made sure everything was perfect before okaying me to pick it up. He was so easy to work with and kept me updated. I will recommend this shop to everyone I know they are fantastic.
Amazing knowledgeable staff with more than fair pricing. Nice to know there are still some good shots out there.
Recently I wanted to buy a used car. Petes checked out the car for me, pointing out that it needed about $2000 in basic maintenance to bring it up to acceptable standards. That kept me from paying way too much. I may still buy the car, but to date havent gotten the seller to reduce his price enough to compensate me for making the repairs. I am very grateful for Pete and Niks expert advice and expect to always bring my cars to them.Went back with a second car to be evaluated. It was in good shape and I bought it. Petes will take care of it for me, just as they have done for the past 13 years on my old car. This is the garage for me!
Hard and good worker, clean service, dedication to serve they clients More important is that they listen to they client, what the problems of they car, or of my car are, and they will fix it, right. We are very satisfy with they worked and services for ours Lexus RX 350 and ES-350; We warmly recommend they services for any foreign cars including Mercedes cars. We are Petes Auto Client for over 15 years; I will rate Petes Auto Service 5 stars!Dr.John Waldmann
Great service. Walked in and out without any issues and quick smog check.Petes Auto Service is the place to go for smog check or auto repair service. Excellent price and very professional service!
Our car broke down right near Petes and so we were obligated to use this garage and, of course, fearful--but, no worries! They were more than fair! We will now use them regularly. Great service, fair prices!
I sold my Rav4 to Petes and I found the experience to be quite satisfactory. The staff and Pete were helpful, professional and very friendly. Will return to Petes for service in the future.
Petes Auto Service and SoHo Motorsports are rare finds. Great people, great service, great knowledge and great work at a great price. They are not be right down the street from me, but theyre worth traveling a few extra miles. I highly recommend both!
I tried Petes Auto,.... Lawyers Rd based on recommendations here and was thoroughly disappointed. They are crooks and I would not ever go there again!!! they told me I needed items replaced that were just replaced on my vehicle. Told me I had a dead battery that needed replacing after they left the ignition on overnight without turning it off. they are crooks - do not ever use them.horrible experience!!!
Very happy with tHe way they handled my car and me...very personable and helpful for Some one who help maintaining what they think is wrong..no unnecessary charges for undone work..very pleased.. thanks again
Phenomenal!! Pete really goes out of his way to accommodate and serve the customer. Highly recommend!
Just week in yesterday and I am very happy with the service I received an i thank you i will be back again
Pete is always there to help!
I will not go to any other shop for repairs on my vehicals been going to Petes for many years. Hes very honest streight forward the prices are worth the peace of mind to know your vehicals are fixed i had a 1996 Ford taurus he repaired for me since 2005 and it was still running when i sold it . needless to say when my new car warrenty exspires it will be Pete who repairs this car to.
Took my Mercedes Benz s 550 here to have an alignment and lower arm replaced...my car is still out of line and I still here the noise coming from my front drives side wheel. The bushings should have been replaced but I dont think this was done after doing my research...Very friendly people, but I want this issue fixed especially after spending a little over $1000.00 with them.
Ok, so does your auto mechanic bring you Dunkin Doughnuts?!?! Pete, owner of Petes Auto on Lawers Rd, remembered I was was coming back in today and brought ME doughnuts!!!! I cant believe how sweet they are here...he makes getting car work done a pleasure 😊. My husband and I have trusted Pete and his employees for over 12 years and WONT go anywhere else for car service. Honest, friendly and trustworthy are just a few words to discribe how I feel about Pete and his operation!
Very professional, and will always provide a breakdown of whats needed by priority
Great service, great mechanic, friendly atmosphere, clean, nice waiting room with free snacks and coffee,etc.
Take my Cadillac they tell me to pay the $60 for checking and they couldnt find anything then pay 190 to checking again I dont recommend to go there.
Knowledgeable and straight forward. Very efficient.
Clean shop that does great work!
Great, honest mechanics
Too expensive
Very friendly