Have used repair services for several years for three cars, two of them foreign. ( I no longer use car dealer for routine service checks) The auto repair arm of this business is excellent. The mechanics are well trained and pay attention to details and prioritize needed repairs for discussion so that I can make an informed decision to keep my vehicles in a safe operating condition. i strongly recommend repair and maintenance service and feel that when I leave I am driving a safe vehicle. Scott and Andy both offer great customer service including good communication.
Quickly serviced even with several others also in line. Went in for an oil change and asked for help loosening my lug nuts which were tightened too tight by the last place. Loosened my lugs without changing me anything extra. Wonderful staff and service.
Went in to get a oil change and inspection. They were super fast and I appreciated that since I had my 18 month old with me. Will definitely be a returning customer
Scott and his team always deliver. They are always busy because they do great business. Highly recommend.
Always great service at this location..been going here for 10+ yrs.. reasonable prices and they get u in and out...
Always a quick and pleasant experience. Been coming here for over 10 years
Always a great place to take your car to get fix 😊😊/wouldnt go anywhere else
Ive been getting my car inspected at Mr. Inspection for almost fifteen years now (I live in the area). Theyve always been fast and efficient. Their prices are very reasonable, and their staff is polite and professional.
Quick and very nice. Amazing service as always!
Good price, not the best customer service, didnt fill air in tires like most oil change deals.
Quick, straight forward, no bs inspection. This will be my new go-to inspection shop.
They always have you in and out very quickly but Ive had friendlier and more professional customer service in the past. Ill give 5 stars for the fast in and out and zero stars for the customer service I received at the counter.
Fastest NC Inspection EVER! Awesome service!
Go here for my safety and emission inspection. Usually in and out within twenty to thirty minutes.
Always takes care of my inspections quickly. Cant complain.
Scott and crew are awesome. He clearly explains what the issues are with your car and gives honest and fair recommendations. And then he gets it done quickly and you are on the road again. After dealing with a couple of other shops in the past in this part of Charlotte, I can truly say I REALLY appreciate having Mr. Inspection take care of my vehicles.
I will bring my car here every time i need anything. They had my cars oil changed and inspected in 1 hour. I had an appointment at 2 they were done at 3. Fast, friendly, amazing service. Definitely recommend..
Got a quick old change and inspection. Always a good experience at this location.
They completed the inspection in less than 30 mins
Scott is great. He always makes time, even when they are busy. They get the job done right the first time. I dont take my vehicle anywhere else. Thanks for being awesome guys.
Any problem and all maintenance on our vehicles, we come to the Mr. Inspection. They are very knowledgeable, reasonably priced, fast and friendly. We have been coming here for years. When you find a good trustworthy mechanic, you stick with them.Update:Still a great bunch of guys. I trust them with all my families cars.
Always great service!!Honest and Dependable.
Great Service and Quick
Very nice and efficient
Always have excellent service, besides getting vehicle inspected, but also other routine work. Staff is knowledgeable and able to give answers about vehicle
I have always received excellent Customer Service and Car Repairs.
This is my go-to for my annual inspection. Just had my inspection a fews days ago. Usually not a long wait and satisfied. This year though I wasnt pleased that the person behind the desk allowed a young man to come inside without wearing a mask, and he said nothing. Everyone wear your mask or stay outside. Mr. Inspection, say that to the next person who doesnt have a mask on. Protect your paying customers.
I get my personal and company vehicle inspected here because service is always fast. I know what to expect, and I have never been disappointed.
I can to to get a SIMPLE break job and the moment I drive out the parking lot my breaks sounds like metal on metal. I immediately called back and was advised that is was normal and to allow more time. The sound was worst after I let them work on my car. I came back a total of three times regarding this issue, and each time I was given a different reason for the sound. I took my car to a real mechanic and they advised me that the work that was performed on my car was a complete botch job. Please dont waste your money or time with these boys, just got to a better place. I would recommend Philips1 on hovis rd.
Used it a few times. Fast, easy and great rate on the annual car inspection. Thumbs up.
Very good at what they do and reasonably priced and very respectful to customers
If you don’t want to get robbed or want your car fixed properly DO NOT GO HERE,got my brakes changed an they never stopped squeaking an they are still squeaking, got a oil leak fixed at the same time which my car is still leaking all for 377.00, what a freaking rip off, these people disgust me,anI find it very hard to believe that all your reviews are good, must be deleting the bad ones, which I know is plentiful, trust me people don’t even look at these crooks, go somewhere else for real service, have a good day😊
I dont remember ever paying a tint fee my truck is factory there are no modifications on my truck please explain.ThanksKerwin Burke.
Scott always takes care of us. My husband and I have been bringing our car and truck here for 20 years. My husband recently needed a new radiator on his old truck. The new radiator started to leak a week later. Scott ordered another radiator and replaced it without question and no charge.We highly recommend!Donald and Rita
The only place I take my car...they are very honest and down to earth. And dont try to get over on you. I highly recommend them!
I went in for a vehicle inspection. The staff was very professional and polite and I was in and out in less than 20 minutes!!! Thanks so much
Scott is the best. Honest, trustworthy staff
Couldn’t be bothered to take a fast look at a tire to let me know if it could pass inspection giving me some malarkey about it being illegal to perform parking lot inspections.Went to another location and they were more than accommodating and considerably more courteous.It’s not the first time I’ve gotten that shady feeling from this place, but it’s definitely the last time I visit.
Scott is the best. Straightforward and honest.
Ive been taking my Honda here. Just finished with an inspections for my Audi Rs7. Quick in and out professional service as always!
Scott and his crew are the best! They have taken care of our vehicles since we moved to Charlotte 12 years ago. Always thorough and honest about what needs to be done AND what doesnt need to be done.We appreciate their honesty and excellent service
I always have an excellent experience at Mr. Inspection. This is the only place I will bring my car. Ive been a customer here for many years. The wait is never long like it is at the dealer and the staff is extremely friendly.
Mr. Inspection there are great man he do listen to what you want done to your car and he take as it is and fix it and and a man is faithful to his work I just want to say thank you
My go to place for service. Dad and son, Rick and Scott are just good people . They have a good crew of employees. Ozzie changes the oil and filter and is very neat and does the best job. If you have not been there, give them a try!
Always attentive fair honest and reliable. I wont go anywhere else!
Scott at Mr inspection is the only garage in Charlotte that I have found that I can absolutely trust with my car. I have never doubted his repairs to my vehicle and I was once a mechanic my self
Yrs I love this place
Quick and cheap!
Got my yukon fixed up. Nice and tight.
Great place to go Getty things needed to Get done with your vehicle. Comparable prices. Recommended here.
Broke the relief string to my hood & said they didnt do it.I took it to Hyundai cost me $346!
They are great and get the job done
I’m alway in and out with the job done accurately.
They handle the inspections for my 4 vehicles. Best price on brake services. Change batteries....they do it all. AND I received a text to make sure I was satisfied.
Got me in fast but find a light out every year somehow
Getting my car inspected was so fast and easy. The employees were very polite and price was good. Excellent experience.
Another great experience today at Mr Inspection. New rotors and brakes, oil change, rotated tires. Im on my 2nd Lexus and Scott and crew have been my choice for years. Would go no where else. Great work, very competitive prices, and knowledgeable and courteous people. I use owner/operated businesses when I find a good one. Every job matters to them.
It can be a little pricey at times, but that just goes hand in hand with being a car owner. I go to them for inspections too. Quick and efficient.
It wasn’t the friendliest customer service experience, but hey they got me in and out quickly and at a good price. I couldn’t complain.
This place is amazing. My car is my baby, Ive spent a lot on repairs between here and the dealership, and these guys blow me away every time. Better pricing, better service, and it feels like theyre more flexible and willing to help you.
I have needed front and rear shocks for a while, but felt like I was getting the run around everywhere else. These guys not only beat everyone else’s quotes, but went the extra mile giving me multiple options, colors, etc. They answered every question I threw at them and even followed up after the service to make sure I was completely satisfied...which of course, I am. I’m never one to write reviews, but would definitely recommend these guys to anyone looking to get some work done on their vehicles.
This place is sketchy. Do not go here. They told me they couldn’t inspect my car after I gave them my keys and registration. There are other Mr. Inspections with higher ratings and better service around town. Choose one of those. No reason to go here.
Awesome place for many years
A++ nice, very fast and friendly
For the last couple years I’ve bought my car, my girlfriends, and parents cars here. Today I’m waiting for my girlfriend to arrive with her vehicle and I decide to throw away a grocery bag that is in my car and one of the techs rudely says that “this isn’t a community garbage”. And I get it if I wasn’t a customer it would be rude to use someone’s trash but you never know who’s there for your service. I’m very disappointed so unfortunately I will be taking my cars else where. So I ended up leaving and will be finding someone else to inspect her car.
Great shop, they do what theyvsay theyvare gonna do and dont try to up sell you!
I go here to do my oil & filter change. It is a good place to go. They are very helpful in what you need and if you have a problem with your car they will check it out and tell you exactly what the problem is. Its not expensive either.
A complete rip off who charges 220.75 for a coolant temperature sensor change on a 2007 Hyundai ? And 148 just for labor? If i hadnt already missed 2 days of work I would have taken it else where. I already told them what the issue was and they quoted me 90 but apparently because they didnt trust that I knew what the issue was they ran an 80$ test but listed it under labor. Youre better off saving your money and going else where. Forget that they give you a fair price, they rob you just like every other mechanic.
Crazy expensive. Can get the same quality work done in the surrounding area shops for 25% - 40% cheaper.
In & out quickly every year with thorough staff
My experience was pleasant! Speedy service! Everyone greeted me!
Upstanding and forthright mechanic, fair and transparent pricing. A pleasure to do business with; I highly recommend.
Always fast service
Theyre generally pretty quick. Ive taken all types of vehicles, even a fire department brush truck there over the many years, and have never had a problem. Good folks to deal with.
This place is great! They will work with your schedule and are extremely friendly. They also know their stuff and they work fast. Highly recommend.
Went with my sister to get an oil change, she has the gift of gabrielle as well, we met a lady and we gabbed the whole while, and lord and behold my gabbing had me talking to an older gentleman and it was a delight to hear his wisdom.
Went here for an inspection and was in and out in 20 minutes flat. They greet you and attend to your needs as soon as you enter. I would recommend to others and would go back.
Mr. Inspection is my g to place for my inspection since I started going there about 3 years ago. They are very friendly, professional and extremely quick. I tell all my friends if you need to be in and out this is the place to go.
Took my Bmw in today. Ive never owned one before. They could have easily told me anything was wrong. They were very nice and honest. I read a bunch of quotes online and they were below all of them. Great deal! Worked me in today even though my appointment was tomorrow. Great guys.
Always a pleasure.
Good people
Always fantastic- been going here for years- dont plan on stopping- reasonable rates quality service!!
Walked in on a Thursday at 2:30 and got my car inspected within 15 minutes, great customer service! Definitely recommend.
Been coming to this place for years. Straight forward and fixes the issues. Friendly service
Excellent as usual, good customer service. Love that place.
Great service,I will return for a oil change.
Scott and his Dad have built a knowledgeable, dependable business. I have been doing business with them for 18 years at least. I trust their recommendations on repairs and their prices are competitive.
Friendly & personal service with resonable prices and quick service. Inspection service, to full mechanical and tire alignment & rotate. I bought a set of tires at Mr. Inspection and was totally pleased with installation service and was amazed at how much better my Dakota pickup rode on the new set that Scott recommended.
(Location on Lawyers Rd at Albemarle Rd)First of all the entrance door has a clear sign saying they close at 530. I arrived at 5 and they wont do my oil change. I said your sign on the door shows 5:30. On Google it shows you closing at 6. Both men said they were not aware of that. How long does an oil change take?? They said their mechanic was finishing for the day. They offered to fit me in the next day at 9am. The employee I spoke with had a very sarcastic smirk the entire time. I understand getting there after business hours or at close, but really? We go here all of the time but after I saw how they treat customers- forget it. I am certain of the location I went to. My husband uses them to change the oil on our car and SUV. There is no need to adjust this review any further. I dont make reviews lightly. I truly dont understand how the 2 men just sitting in the office and the one mechanic in the shop couldnt have done a simple oil change for me. Very frustrating and leaves me wondering why a business would treat me this way. All the other reviews and experiences on here were great, but my own was truly frustrating.
When Im approaching my yearly car Inspection I go to Mr. Inspection. The process doesnt take long. Fast service. Friendly staff.
Ive been coming here for years and have never been disappointed!! The staff is wonderful and fast!
I bought my car there 8:30 am an sat around for 3hrs before the manager told me he couldnt get the part for my car cause company card was compromised an all this happened after I paid him an he had me sitting there for so long then told me to bring the car back sometime during the week until he fix his credit card he suck.
Andy and mr scott are the best...
My apology. My previous comment was not intended for any of Mr. Inspection locations. It was an error.
Poor customer service. I wasnt ever updated about the status of my car. Supposedly, they had to order a part. I was suppose to get a call from them with a status after leaving the car. No call. I had to call them. After having my vehicle with them for 6 hours. I was told they couldnt get the part until Mon. I went back to pick up the card and apparently the part hadnt even been ordered. When asked for an estimate of the cost of the part they had to look it up and hadnt even checked. My husband went back today & wasted a day of work to be told a different part had to be ordered. He stated the mechanic was smoking & on their cell( maybe ordering a part). Very disappointed. When I called back to ask about ordering the part I was spoken in a rude tone and asked to remove my poor review. I was supposedly to blame for not leaving the vehicle over the weekend. Despite the fact that I picked up the car 20 mins to close on Saturday, they are closed Sunday, and they had the vehicle Mon. Manager said he was in constant communication with his mechanic. To bad it wasnt with the customer.
Very friendly and professional staff
Over all a good place went their to do my yearly inspection
Fantastic service... Was in and out in a flash, getting my annual NC inspection
Fast inspection! They get it done quick.
Scott is awesome Ive been going there for 15 years or more!!!