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Bradham Brothers, Inc.
6128 Rozzelles Ferry Rd, Charlotte, NC 28214, United States
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Bradham Brothers, Inc.

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ma
Review №1

Workin with Bradham Brothers was an amazing experience. The team was extremely professional, polite, and made sure to minimize the impact they had on me and my wife working from home. The team was hired to replace the AC, Furnace, and all the duct work in our attic. Initially we were expecting a 4-5 day effort. The guys made sure to work extra hours and were able to actually get our entire project done in two days!! They also did an excellent job at cleaning up after each day. You couldn’t even tell they were here. I would recommend Bradham Brothers to anyone that’s looking for HVAC maintenance or any major installation or repair work. The team there is fantastic!

Em
Review №2

We had an excellent experience with the team the team at Bradham Brothers. They worked with us to replace/redirect our air ducts throughout the attic, as well as replace older AC and furnace units. Their team was prompt, super courteous, and very thorough onsite. They left our space very clean, and even came back to clean some scuffs left on our base boards. Will certainly continue to use them for all of our HVAC needs.

Ch
Review №3

Best in class service team who I would recommend to everyone. Upfront clear pricing, on time service and they stand behind their work.

Ro
Review №4

Wow, this company is great. I had my AC go out on Sunday and I used their website to set up an appointment for Monday between 8-12. On Monday, I received a text at 8am saying I was scheduled and 20 minutes later a text with the technicians name and some info about him (really nice touch). He showed up on time and spent about an hour here. Usually they come to tell me the issue and try to up sale me. This guy came in told me about the issue, what he fixed and the cost. The rate was reasonable and I was happy to not be up sold. Thank for the great service!

Ni
Review №5

Unit starting blowing hot air. Called up on a Friday at 10am and Chris was at my house within 2 hours. He diagnosed the issue and replaced the part quickly, offered solutions to make the system more efficient. Chris knows the HVAC systems inside and out.Professional, quick and honest I can’t recommend these guys enough. 5/5

Ja
Review №6

Bradham Brothers takes great care of my HVAC system. It would be terrific if all business were as responsive and had the integrity as this company.

Do
Review №7

Response was very fast; identified the problems and made repairs. He also patiently explained to tenants the filter maintenance necessary for this AC unit. I’m very impressed with this company because after many calls about many houses over the years to this company and this particular repairman (Daniel), I know they will be professional, knowledgeable, efficient, courteous and caring.

jo
Review №8

You hire the best folks! So patient. So honest. So hard working.Thank you for taking care of me so honestly all these years! You have kept my AC and furnace going well for almost 30 years!

Do
Review №9

I want to commend the professionalism of the technician, Branon. He dealt with a difficult situation and was very reassuring. He is certainly a credit to your firm and I am happy to recommend your company to my friends..

Ga
Review №10

From the office assistants to the estimator and technicians in the field, Bradham Brothers really shines. Outstanding service. Techs are friendly, helpful, and thorough. Always feel like they are going the extra step. A very professional organization.

Ma
Review №11

Competitive pricing, great communication during the install, and happy with the end result.

C
Review №12

The technician was very professional and knowledgeable and worked quickly. I have been doing business with Bradham Brothers for over 30 years and I highly recommend them.

Fr
Review №13

Great workers and installation of new variable speed drive HVAC system- technicians helped me with a challenging venting solution that ended up perfect. Courteous and on time. Look forward to a continued working relationship.

Jo
Review №14

This is our second time using Bradham Brothers. A persistent refrigerant leak and the age of the unit required replacement of one of our two HVAC units. Gary did an excellent job with the estimate and explaining our options. Upon calling Bradham Brothers to accept the proposal, Dillon and Josh arrived the next day. We had a pre-installation meeting and they got to work. They covered up the path from the front door to the attic access to protect the carpet. A new evaporator, heating unit, drain pan, condenser and thermostat were installed. Electrical connection upgrades and gas pipe routing changes were made as needed. Dillon and Josh worked hard, quickly, and quietly to get the job done. Upon completing the job, they reviewed the installation and showed how to connect to the thermostat with our smart phones. I give Bradham Brothers 5 stars and Dillon and Josh an A+ for professionalism.

No
Review №15

The service technicians were professional and courteous. On time and efficient. Replaced the HVAC unit in about 8 hrs . Bradham is the real deal !

Me
Review №16

All of the guys who worked on installing my new AC unit and furnace were fantastic. Kept me up to date, answered all questions, and very knowledgeable/friendly. Would definitely recommend them!

Be
Review №17

Have always been happy with service from Bradham Brothers. Needed a new system and they got to us very quickly and sent a friendly and efficient crew to replace our 24 year old ac and furnace.

Ch
Review №18

Our experience with Bradham Brothers has always been a great experience. From the consulting on the size and type of units we needed to the twice a year maintenance we could not have selected a better company for our HVAC needs!

Ru
Review №19

The Technician was prompt and very professional and he took time to explain what he did and I was pleased.

De
Review №20

Water was leaking from my ceiling and I was very worried. Chris came out and not only fixed my problem completely but was so nice and reassuring. So glad I called Bradham Brothers. Great service at a great price! Thank you!

We
Review №21

Responded super fast and service was top notch! Highly recommend to use for all your hvac needs!

Do
Review №22

Appreciated the time and extra time spent with Randy and David going over what a split heat/air unit would look like in our newly closed in outside space.The Mitsubishi Unit was installed today by Mike and Brandon - the guys did a good job with install, clean up and instruction for care and use of the unit (and it looks great too).We are totally happy with the Bradham Brothers, Inc.

Te
Review №23

Daniel was very knowledgeable, professional, friendly and very personable. He was respectful and efficient. I will request him in the future. Bradham Brothers came highly recommended! My husband and I were very satisfied with the service we received today!

Do
Review №24

Rapid response to request for repair and service. Technician was prompt, courteous, and professional. Very satisfied with my experience with Bradham Brothers.

Da
Review №25

Matthew and James came out to do an installation today and we couldnt be more pleased with their work! They were both so kind, courteous, and professional. I would recommend both Bradham and Matthew and James to anyone who is thinking of replacing their HVAC units!

Ni
Review №26

Our HVAC broke down in the past few days and although this is not a pleasant situation, Bradham Brothers definitely made sure the replacement was a smooth operation. They were able to get the unit in fast, arrived at the time they mentioned up front and were finished within 6hrs. Very professional service and would definitely recommend using them if you have HVAC issues.

Ju
Review №27

Over time, I have used every HVAC service offered by Bradham Brothers and have been a very pleased customer for 52 years, since before Larry and Rodney created their own independent business. My most recent services used have been HVAC maintenance. They do indeed offer quality and dependable service at all levels. Their technicians are always very courteous, prompt, hard working, trustworthy, and efficient. Their prices are fair and reasonable. They have also offered good advice on installations, equipment options, and more.

Ju
Review №28

I called for my sister. She is on dialysis. Bradham Brothers was there the very next day. They installed my unit that I have now.I am very pleased with this company.

Ch
Review №29

I was getting quotes on a new furnace and A/C, and added Bradham Brothers to my list at the suggestion of a family member. That was a good call. Gary was very knowledgeable during the quoting process and gave us several options so we could weigh features and price. Their price was reasonable compared to two other HVAC companies we compared. Our system was installed by Dylan, Tim, James, and a couple of others. They were professional and knowledgeable. Everyone wore masks and shoe covers in the house. The installation was clean and everything works great. We had a tricky setup with a humidifier and a generator load-shedding switch. They knew how to handle it all.

Da
Review №30

Couldnt be happier. After a string of broken promises from other contractors, Bradham Brothers sent Alan out the same day I called. He was prompt, courteous, and knowledgeable, and he had my heat running again in about an hour. He spent extra time making sure I was familiar with the system and the thermostat controls. FIVE STARS!!

J
Review №31

Matthew was a prince to deal with. Answered all questions and kept us informed all the way through. Felt like we got treated fair and square.

Bi
Review №32

On time, worked efficiently, left no debris, knew their systems in detail, including smartphone app links and remote (smartphone) system monitoring and controls. Used exclusively for 13 years under maintenance contract. Excellent.

De
Review №33

Matt and Will were professional, personable and efficient. All in all a pleasant experience.

Ma
Review №34

My heat pump system was over 25 years old and had limited service time left because R-22 (freon) is no longer allowed by law. I have used Bradham Brothers in the past to install and repair other systems that either I, or my family has owned and they have always been very responsive and professional. I had Bradham Brothers and a few other companies provide me quotes on our new system replacement. While I had researched and provided specs to all companies, they all provided quotes based on their own recommendations, so pricing comparisons were difficult, but by ever measure I could do, Bradham Brothers provide the most value for my money.Of course, my old system began to fail just as the summer heat began a few weeks ago, but Bradham Brothers were able to get my unit functional while my new system was on order. The COVID-19 crisis put another twist into the process, because the Trane suppliers were backlogged for months. I love Trane HVAC products and I was willing to wait for a new high efficiency 22 SEER system. The Bradham Crew delivered my new Trane as soon as the manufacturing backlog eased. The crew was on time, and very neat. They were meticulous to details which I appreciate. They explained everything to me and answered all my questions. While the system was quite a complex installation, they accomplished removing the old system and having the new system operational in less than 5 hours. They left all areas clean. The crew I had was knowledgeable and each person focused on their particular area of expertise making the job go smoothly and efficiently.My new Trane system is working great and I would highly recommend using Bradham Brothers to supply, install and maintain your heating and air conditioning systems. They have a great reputation, the owner is engaged and concerned with customers, they communicate well, promptly show up for appointments and are prepared to address your HVAC needs. I have had experience with this company for over 15 years and continue to remain very please with the service. Do yourself a favor, dont be fooled by TV advertising, check out Bradham Brothers first, and you wont be disappointed.

Te
Review №35

I called this morning, they arrived this afternoon. The AC unit needed more freon, they replaced my filters and blew out the drain.I am a super happy customer!

Ja
Review №36

Great experience!! Bradham always takes great care of their customers!!

ni
Review №37

Matt and Will did an awesome job with the heating installation at my new house, high recommend this company

Mi
Review №38

Our technician Branon was so helpful! Our AC unit was really out of whack, but Branon was able to quickly find the issue and solution to help get our home back to being cool again. Not only was he knowledgeable, Branon was also punctual, professional, and willing to go the extra mile to show us exactly what the issue was, and how we can long term care for our AC unit to further avoid more mishaps. We truly had a great experience, and well be recommending and using yall in the future!

Ma
Review №39

Overall experience was great. Chris was able to diagnosis the issue and had the system back up and working in no time. First time using this company but certainly not the last. The two people I spoke with in the office to schedule the appointment could not have been nicer. I would highly recommend them for any needs you may have.

Ro
Review №40

Bradham Brothers has never disappointed me in the 20+ years that I have used their products and services.

De
Review №41

I had one of the most dreaded experiences of a homeowner, that point at which you hear your AC blower running for hours but the temperature in the house continues to rise. It’s that gut punch when you know that a significant amount of money is about to leave your pocket. This is where the call to Bradham Brothers turned a bad situation into a good outcome. Mike D. assessed the situation and notified me that after 30 years upstairs AC unit had finally called it quits. Randy G. laid out options for replacement and told me that there was a good chance that I would need to replace my upstairs heating unit also, given it was the same vintage. Randy laid this out very, matter-of-fact, not trying to sell me anything, just laying out the options and the potential cost savings of replacing both units at 1 time vs two separate instances. After deliberation I made the decision to replace my HVAC system upstairs and Randy walked me through multiple options from super high efficiency to just a standard replacement, again with no bias or working to upswell, just the facts and benefits of each system. This guys knows his HVAC, I learned so much that day I think I can teach my own 101 class now. Anyhow, he told me exactly what he was going to do regarding scheduling the install, getting me the appropriate paperwork etc. and he did exactly what he said he was going to do.The Install team of Dillion, Josh and Mike were exceptional. These guys were top notch, they arrived on-time, told me what they were going to do, asked a few questions during the day as they went about their work. Dillion took the time to answer all my questions throughout the day and showed me exactly what they did upon completion of the job. I could not have been more impressed with the install team and Bradham Brothers in general.A couple of days later I noticed that the smart thermostat needed calibration so I called Bradham Brothers about 4pm in the afternoon and they offered to send out a technician that day to resolve the issue. The Bradham Brothers team is comprised of high quality human beings so it’s no wonder why they get such good reviews. They value their customers which seems to be a rare find in todays churn and burn landscape.In conclusion, if you have HVAC needs, give these guys a shot, they are genuinely good people and they truly value you.

Na
Review №42

Matthew and James were the team chosen to install my new Heat Pump and Air Handler HVAC system. I would highly recommend them to anyone. Daniel was my initial contact person with Bradham Brothers and was extremely knowledgeable and helpful in every way. I highly recommend him and Brandham Brothers.

Se
Review №43

I really appreciate the quality and professionalism of the Bradham Brothers crew that installed my new heat pump today. Both technicians were polite, knowledgeable, and completely service oriented. I was also impressed with the cleanliness of their work and the attention they paid to pandemic protocols. I have used Bradham as my service technicians for over 17 years and will continue to recommend them. Thank you!

Ro
Review №44

The guys were fantastic. On a 1 to 10 I would give them a 11.

De
Review №45

As a customer who has had both commercial and residential heating & air companies that I have done business with, by far, Bradham Brothers is the BEST customer service and quality work I have ever experienced. Best installation day ever!

Ke
Review №46

Excellent service with installation of new Trane HVAC system. Awesome team! Very thorough and professional from sales to installation to programming new thermostat.

Ja
Review №47

This was the second time Ive used Bradham Brothers to install a Trane heat pump. Crew was punctual, professional and kept me in the loop throughout the process. They cleaned up afterwards and answered several questions I had about the newly installed unit. I would definitely recommend Bradham Brothers for both maintenance and installation.

An
Review №48

OUTSTANDING SERVICE each year I call upon Bradham Brothers. I wish you Continued Success as well!!

Ma
Review №49

They were very responsive and knowledgeable. Their bid to replace plenum and fix ductwork was reasonably priced and lower than the big company who advertises a lot. They laid down protective covering on all stairs and carpet. They showed me their work after and answered all questions. High quality work at fair prices with honest approach especially compared to others we have used. Definitely recommend. Also just had them return to replace an AC unit they had to uniquely fit into a challenging space. They sent enough people to get the job done quickly and effectively. Fair pricing. Very courteous and paid attention to our preferences when various installation choices came up. Took time to walk through the app at the end whereas most just tell you to download it and figure it out yourself.

It
Review №50

Very professional. Met time-frame. Wore masks and shoe coverings. Touch-less payment transaction. Courteous. Thanks!

No
Review №51

The only HVAC company in Charlotte I will EVER call again! Fair, honest price as well as impeccable service! Every other company Ive dealt with in the past in the Charlotte area has tried to rip me off, or sell me equipment that I didnt need. Bradham Brothers was straightforward, upfront, and did not try to screw me out of thousands for a simple part replacement. 10/10!

Wi
Review №52

Incredibly impressed with this company! My heat went out last night (melted wires) - the technician Alex was very professional, explained everything that needed to be done, did an excellent job repairing what was damaged, and shockingly was available to help within hours of my call. I didnt feel like they were trying to upsale anything; just doing an honest and good work. Thank you, Alex!

To
Review №53

Completed the project on schedule and on budget. Bradham Bros has done consistently good work for me over several years.

Da
Review №54

Outstanding Service and Work... this was the 3rd time I used Bradham with before being normal yearly maintenance. But this time we had a 911 situation and they totally delivered. Our issue started with a power surge in the neighborhood (while we were out of town). Caused all sorts of odd issues through the house but upon our return home discovered on a Sunday night around 8pm our HVAC had no power. Even though it wasnt hot or cold outside I made an online emergency appt around 9pm... amazingly enough the tech Alan arrived at my house the next morning at 8:45am. Found the power surge knocked out a panel that controls my zones... they traced down a replacement part in town. Had it delivered by another Bradham employee and fixed the issue - same day - and under the price they quoted me.Alan was outstanding - couldnt be more happy about the service and response time.

Ta
Review №55

Great technician, Brandon. Fast, and good work.

Ke
Review №56

On time, professional, courteous. First time using them and they are far superior to former maintenance company. Highly recommend them.

Jo
Review №57

This was the 2nd time we have used Bradham Bros for a HVAC system replacement installation in our townhouse. Very professional and a wonderful installation team lead by Matthew. Excellent communications, met all timelines, hard workers, maintained and left the job site clean. Very attentive to HOA parking restrictions for their trucks on the street.

Ja
Review №58

Dillon and Tim were courteous and professional. Dillon introduced himself and Tim on their arrival and explained how the day would go in great detail. He gave names of the different team members involved in the install and what their part entailed. They were focused and conscientious the entire day and kept me updated of their progress. After the unit was installed Dillon patiently explained how to use the thermostat and helped me connect to the mobile app to monitor as I needed. After being in an attic that was over 100 degrees for the better part of the day they still remained as polite and helpful as when they arrived. Wonderful customer service I would recommend to anyone. And of course I can’t forget Randy who made this all happen and took care of us as usual!!

Ad
Review №59

Technician helped troubleshoot a problem with a newly installed WiFi thermostat. Very helpful and responsive. Great customer service!

De
Review №60

One of my neighbors has used this company for over 20 years. I called them out to specifically give me a second opinion on a repair that another company had recommended. They were prompt and efficient and very clear, getting to my house to determine the situation. I was very impressed that they made it a priority when there was no promise of getting the job to do the repairs.

St
Review №61

I called this company after receiving several recommendations. I have an older unit but in reasonable shape and I wanted it fixed rather than an automatic diagnosis that it should be replaced.My call went into the service scheduler about 3 pm and I was expecting to be told that it would be a few days, but she said it would be later that day. About 6 pm I got a text notification that the service tech was on his way and another text that he had just arrived. He was very pleasant and friendly and I was also pleased that he wasted no time in idle chit-chat on my clock. I did offer that as long he was outside, I didnt care whether he work a Covid mask. He thanked me but kept it on.I was able to give him basic information about the things that I had checked so he went on to test based on that information. Within 5 minutes he had made his first connection showing the problem was backwards and in a switch or wiring connection, and started tracing it backwards from there. 20 minutes later, he had found the issue and repaired it. He completed the hour by recharging the coolant system, and I had an emailed invoice before he left the property.In summary, Id use this company again in a heartbeat and highly recommend them to anyone else. Their prices were not low, but definitely not on the high side, and he kept it to a minimum by only doing what was necessary and advising against other services that I inquired about because he said it wouldnt be worth it based on the age of my system. I appreciate any technician that discourages unnecessary services rather than trying to pad the bill. He will make it up later as I call for future needs and in recommendations to others.

Ad
Review №62

Very professional and timely! Everyone was really nice and they completed the work without me even knowing they were here. 12/10 would recommend!

Da
Review №63

I was contacted by Bradham Brothers which have serviced and repaired my system for several years. Each and every visit has been a pleasure and their technicians are top notch.

Be
Review №64

Very Impressive! In August, when other companies couldnt be available for days, the Bradham Bros. technician arrived within 3 hours of our service call. He was extremely professional, courteous and knowledgeable. Cost was very reasonable. Honestly we were dreading the whole experience, but got a pleasant surprise instead. Thank you Blake!

Ch
Review №65

Great service. Explained all service performed and answered all questions.

De
Review №66

We had a surprise when we walked upstairs this evening, and discovered it was 82 degrees. After debating, we decided to go ahead and call someone out. Alex was quick to respond. He was prompt, courteous, and took the time to explain how he was approaching diagnosing the problem.He quickly diagnosed the issue (bad capacitor), and had the part on hand. He had to build a new bracket for it, since it was a slightly different size. In all, he had us up and running in less than 30 minutes. He was clearly not trying to sell anything, and even said the unit could last another 10 years.I’ve used Bradham for over 16 years now, and have recommended them to several friends as well. I haven’t checked reviews for them before because I always had good service. I had no need to look. But after the great experience tonight wanted to add my positive feedback to the many others who have also had great experiences.My thanks to Bradham Brothers and especially Alex.

Pa
Review №67

New customer. Very polite customer rep answered call. Same day service. Service Tech Noah was very knowledable and polite. Reasonably priced.

Ro
Review №68

Technician was on time completed the scheduled work efficiently. Took time to train us on the use of the Thermostat as we are in a new home.

Ke
Review №69

Had Morris Jenkins come to the house this morning to repair one of our HVAC units. Minimum cost wouldve been $1000 to repair wires but they were really suggesting replacing a unit that didnt need to be replaced. It wouldve been around $10K (!!!) to repair.We called Bradham Brothers for a second opinion. Our technician, Branon, was at our door extremely quickly and fixed the wiring as part of the service call. He recommended replacing the capacitor which would fix the unit. $400 repair job as opposed to the TEN THOUSAND that Morris Jenkins was highly suggesting. Well be using Bradham Brothers for our HVAC maintenance in the future!

Da
Review №70

Bradham Brothers installed two HVAC Heat Pump systems a couple of years ago for us. They were everything you could ask for from a contractor professional, knowledgeable and timely.Unfortunately one of our HVACs developed stinky sock syndrome. A technician came out to evaluate the problem the same day we called them. The next day another technician was dispatched to treat the problem! What more could you ask for.

An
Review №71

Bradham Brothers representatives are always prompt, courteous and knowledgeable. I highly recommend Bradham Brothers for new HVAC as well as for maintenance.

Ma
Review №72

Bradham Brothers staff was very pleasant to work with. The job was extensive; they were in our home for two days. On the second day, the lead technician brought our four-year-old grandson a guitar pick (they had talked about guitars the day before). He also took the time to make sure I understood the technology of the Smart thermostat! We are very pleased and will call them for any future need.

Gi
Review №73

Bradham Brothers did a superb job for us, starting with the process of determining what we needed, which Daniel handled extremely well. It was in the mid 90s last week and Daniel was able to get the equipment we needed and schedule installation for the next day. The install team was on time and courteous from start to finish. They made sure all of our questions were answered before they left. If our new HVAC system runs as well as things have gone with Bradham Brothers so far, we will be very fortunate. That will make me even more inclined to recommend them.

Je
Review №74

Update: 7/29. New unit installed in a very professional manner by friendly and professional service technicians. They were polite and considerate and kept providing information during the process. First class service! Highly recommended. Thank you.Original post. I chose Bradham Brothers for my HVAC replacement 10 years ago based on a friends recommendation. They were amazing during the install and follow-up. My AC stopped cooling yesterday and it was 93°. I called, they scheduled me the same day. It was completely covered under warranty 9 years 7 months after the install. I recommend Bradham Brothers all the time. No regrets.

Co
Review №75

The team worked well together. Team leader communicated well with me. Everything was left neat and clean. They went above and beyond on the details and were helpful helping me move some thing out of the way. Great work ethic!

J
Review №76

Tech Joe Chisholm was great. Arrived promptly. Diagnosed the problem quickly. Repaired it fast. All done and cooling again within 20 minutes! Highly recommended.

Ni
Review №77

Our experience with Bradham Brother’s have always been positive during past several years they have serviced our old units. Now we have invested in new systems we chose them for the service and professional service. The technicians who installed our new systems were very professional and knowledgeable of the product. The installation was performed on time and neat and delivered on all promised.

ke
Review №78

This was a second service provider as the first company inspired no confidence. I requested a veteran tech as I wanted an accurate diagnosis and quality repair. Rusty did a great job, gave me options, was prompt, wore a mask, and left work area clean. I felt the price was fair, knowledge of A/C systems good, and same day service much appreciated. My new service provider as my former passed away and I had to find another.

Ke
Review №79

Great customer service from the 1st call all the way through the install.... and checked in with me to see if I was happy with the final results.Always on time and very professional.Thank you all for your high level professionalism. You were all great ! Also fair price - thanks Daniel!

Ja
Review №80

I had same day response and quick repair thanks to Joseph. Very reasonable price. Happy to have found this service company.

Ma
Review №81

Bradham Brothers is my go-to choice for HVAC recurring maintenance and new system installation. Back in 2017 I was in need of a replacement unit; I wanted a Trane and had 4 companies come out to quote me on a Trane unit. Bradham Brothers was the ONLY company of the 4 to inform me that Trane did not have a matching air handler/heat pump that would fit my homes unique setup and would result in Trane voiding any manufacturer warranties if a Trane Air Handler and Trane Heat Pump from different unit sets (w/o matching serial/parts #s) were to be used. I called Trane to verify this statement and they in fact confirmed the same. Bradham Brothers saved me from making a mistake that other HVAC companies did not warn me of. There is only one HVAC company that I would use and recommend and that is Bradham Brothers.

Da
Review №82

Very knowledgeable, friendly, polite and professional installation crew.

Tr
Review №83

My sister had used Bradham Brothers a couple years ago. After Morris and Jenkins charged almost double (I found out after it was installed), I will never use them again.I called Bradham Brothers this morning thinking my second unit was failing. I have one large (replaced by MJ) and a smaller one that is 18 years old.Chris came out and looked everything over. He said it was the new unit. The foil tape at the bottom of the return box was making the noise.Chris was great and very respectful and knowledgeable. He made sure I understood what was going on and gave some good advice. I was very comfortable with him here and he was careful about COVID guidelines.Bradham Brothers will be my go to HAC company. I also liked the fact I could email, chat and text rather than call.Thank you Chris for restoring my confidence.

Dw
Review №84

Excellent service and kept me informed. Thanks, DW

R
Review №85

They did an outstanding job.

St
Review №86

My downstairs heat pump was 19 years old and was struggling so it was due for replacement. The beginning of the 2018 was especially freezing for us and the pipes froze. I called Bradham Brothers and 3 other companies for quotes for a 16 SEER 2.5 ton Trane unit. Daniel came out the same day, was very thorough, answered all my questions and provided me with what proved to be the best quote for exactly what I needed. They scheduled the installation when it was convenient for me. The technicians were all very clean & professional while at my home for the full day of replacing the old unit. I have hired several contractors over the years for various jobs and this company stands out to me as really being exceptional. It wont be long until I call Daniel back to replace my old upstairs heat pump next. Side note... My dog was really happy to finally have heat coming out of the vent near his bed:)

Jo
Review №87

Everything went very smooth through my AC replacement process. The technicians were top notch and kept me informed throughout the entire process.

Al
Review №88

Daniel Hyde and the team at Bradham Brothers did and do such a great job. They provide the correct recommendations based on what makes sense, not try to sell what you dont need. Also the quality of work and products are fantastic. I would recommend Bradham Brothers to anyone.

Ch
Review №89

We cannot say enough great things about Bradham Brothers. We worked with Daniel to obtain a quote. He answered all our questions, provided several different options and followed up after the meeting. We received quotes from 3 companies all priced about the same but Daniels professionalism made the difference. Devon and Tim did an awesome job installing the system, they arrived when they said they would and left everything as clean as it was before the work. They handled all rebate forms with our service providers and mailed duplicate receipts so we did not have to make copies before mailing in the forms. The attention to detail is awesome.

Je
Review №90

Professional and efficient service from start to finish!

Ke
Review №91

Bradham Brothers continues to impress us! They have installed multiple new systems and have periodically performed repair and maintenance services. They are always professional, prompt, reliable, reasonable and perform quality work. We will always use them!

To
Review №92

Rusty was AMAZING!!! He answered all of the questions I had and told me everything he was doing at each step. He was very knowledgeable and very personable. Thank you for ensuring the safety of your techs as well as the customer by wearing masks and shoe coverings. Taking those precautions are very much appreciated.

Ka
Review №93

Great service. I was very pleased that Bradham had a tech out within about 2-1/2 hours of my call for lack of air conditioning... on a day expected to be 93-degrees. The repair was handled quickly and cost reasonable. Thanks!

Ph
Review №94

Can’t say enough about these guys, genuine, down to earth and hardworking.Our 27 year old upstairs unit stopped cooling on a Sunday, they didn’t know if they were gonna have all the parts, Tuesday evening I was up and running with a new system.My baby son and elderly mother are both truly grateful to have cold air in their rooms!I have two more big HVAC jobs in the near future, there’s no doubt these guys will be getting them.Again, we are most grateful and truly appreciate it!Thank you!

Jo
Review №95

First time we have used Bradham Brothers for HVAC maintenanace and repairs. We had an issue with our 18 year old heat pump system. They were very responsive, and had a tech here the next morning. The tech Daniel did an excellent job. Very professional, knowledgable, and willing to take the time to explain issues in detail. Bradham Brothers is now our go-to HVAC company, and we will recommend to others.

Ch
Review №96

Lester from Bradham Brothers came with his partner and did an excellent job describing what was going on with my unit, did a few preliminary checks inside and out. Restarted the unit after a short time and now “cool air” ..... they checked the freon and said it could use close to a lb. of freon and left the decision to me, saying it would be ok either way ... I told themto do that while they were here.......Great Company, Great Service, Great Guys.....

Kr
Review №97

I don’t write many reviews, but I just had a ridiculously good experience with Bradham Brothers. This was the first time I used them. I picked them mainly because they are close to my house and I figured, in these busy hot months, maybe being closer meant I would get service faster. In short, we have a leaky unit and have to use the old Freon a couple of times per year. I called at 8 AM expecting to have to wait a few hours or maybe even a day or two. Instead a technician named Alex showed up at 8:30. I was still in my pajamas. That was a pleasant surprise. Since we knew what was wrong, he was in and out in less than 20 minutes. Very professional, and the price was actually lower than what I’m used to paying. I will definitely call them first next time.

Jo
Review №98

Excellent service. Very friendly, efficient and timely. I always have great experiences with Bradham Brothers.

Pa
Review №99

Chris was amazing. Came right on time, got my house cooling quickly. Really happy with the service, fair pricing and quick response. 5 stars all the way!

L
Review №100

We have been using Bradham Brothers for years, and are consistently happy with them and their work. Our service technician, Alan, was very kind, professional, efficient, tidy and went above and beyond answering all of my questions. He got our A/C back running on this hot day; bless him.

Information
38 Photos
100 Comments
5 Rating
  • Address:6128 Rozzelles Ferry Rd, Charlotte, NC 28214, United States
  • Site:https://bradhambrothers.com/
  • Phone:+1 704-912-1456
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning system supplier
  • Air duct cleaning service
  • Furnace parts supplier
  • Furnace repair service
  • Furnace store
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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