First of all, the response time of Advanced AC & Heating is outstanding. Elizabeth got my call out to a technician almost immediately, so that in two instances we received service the first thing the next morning (We probably couldve gotten emergency service even faster, but it wasnt necessary). Charles, the technician, was super professional, performed a repair and passed on great tips. Until this visit, I never understood why we would sometimes get water in the secondary catchment pan. Charles explained how a faulty capacitor was responsible. He also passed on his assessment of where our ten year old systems stood right now and outlined our options as we moved further into the systems life.Based upon this visit, we signed up for maintenance with them. Charles explained how we could get a rebate from our co-op, and then, once again, Elizabeth helped us with the info for the rebate application. Result: $200 off our electric bill.I highly recommend Advanced AC & Heating.
Charles was great, came out and helped us in a major pinch. Great service wonderful job. Thank you!
My AC stopped blowing cool air late last night and I called Advanced Air Conditioning and Heating this morning. They were able to send Charles B. out very quickly, and he was exceptionally professional and courteous through out the servicing he provided. He went out of his way to verify that our system was still under manufacturer warranty which I hadnt even considered. It turns out the system was, so he saved us a good chunk of money! I decided to get their bi-annual maintenance so Charles then proceeded with that service. Charles was very thorough and gave detailed explanations of everything hed be doing as well as the costs associated. I would recommend Advanced Air Conditioning and Heating and Charles B to anyone.
I highly recommend Bruce and Advanced AC & Heating. We had a leak in our AC coil and the repair/replacement was pretty expensive. Their quote was less than a competitors and the quality of service was far greater. Bruce was professional, courteous, respectful, thorough and went above and beyond by ensuring all of our questions were answered, identifying others issues we should keep in mind, and suggestions for how to maintain a healthy AC system. Thank you Bruce and Advanced AC & Heating! Will definitely use them again.~Travis
I just wanna say Charles was the best of the best! He was honest and super professional and friendly. My AC didn’t blow out cool air and I had called about 6 AC companies before Advanced Air Conditioning! It was an emergency and after hours, so I had to pay extra $$$$$. I’m not happy that I had to pay after hour service, but it was money well spent. The AC works again and everybody is happy! And I have 5 years warranty!🙏
I cant say enough great things about these people! From the start speaking with Elizabeth - she was so nice and very professional and assured me that I would be hearing from Charles, the technician, very soon and I heard from him within minutes. He was at my home in 20 minutes. It was pouring rain but he showed up with a smile and an umbrella and went to work. He quickly assessed the problem and fixed it explaining what he did all along the way. I am so happy I called Advanced! I am a customer for life! I will most certainly refer them to friends and neighbors. Thank you again Elizabeth and Charles!!!!!
My AC started to blow warm air towards the late afternoon but I didnt realize it really well until I returned home that evening. My AC installers were NOT available after closing on Friday evening. Being ticked about that I searched for AC repair here in Cedar Park. I saw the AAC&H closed at midnight! I gave them a call and Shelby responded very professionally and said a Tech would contact me in 30 minutes. Ok, fine well Joe contacted me in 15 minutes and said he would be here shortly because he was completing a job in Leander. I told Joe what the issue was and he knew right away what needed to be done! Long story short, Joe replaced the bad capacitor and also noticed my Freon was low (in a year old new HVAC system!! I will DEAL with them come Monday), so he charged and now my system works better then when it was installed last August! KUDOS to Advanced Air Conditioning and Heating!! Use this company for your HVAC repair as even though my system is under warranty, I will use these guys for maintenance and charge it to the folks that installed my system. AAC&H ROCKS!!
They came out quickly, very reasonable service fee. Everyone was kind and professional all the way from the initial phone contact to Charles showing up. Now you only expect in interactions like this just for the thing to be fixed, but I am curious and ask a lot of questions. Charles was a champ, answered EVERY single question I had, did not get impatient, explained what he was doing every step of the way and, most importantly, got the AC working again. Very grateful for the speed and professionalism of this company and of Charles, am definitely going to refer Advanced to everyone!
Ive lived in Round Rock over 14 years and Ive had several companies come out to service/repair my air conditioning unit and these guys, by far, are the best! Id like to personally acknowledge Charles and Bruce for the service they provided. These are good young men and they represent the company well. Ill definitely call them the next time.
Called Advanced regarding my AC not cooling efficiently. Charles arrived on time, and quickly diagnosed and repaired the issue. I cant say enough good things about this company and their staff. Charles also solved a heating issue I had during the past winter. Both times the service provided was exceptional. Charles is the consummate professional that not only takes care of the repair, but also inspects the system for issues that may cause future problems. Advanced is the only company I now consider for my HVAC maintenance and repair.
They came out same day and were courteous which is the only reason I am giving them 2 stars. Otherwise, I wasted my $70 having them come out and diagnose our HVAC issue. Plus they tried to take 600+ more for a job (capacitor—$15 part and quick labor and fan filter) than other companies quote. Makes me so glad I got a second and third quote to know I was being ripped off by the outrageous prices.
Bruce came out today and saved us from spending anymore time than we had to in a hot house. He was extremely nice, quick and punctual. Couldn’t say anything negative about my experience. Very happy customer!
Advanced Air Conditioning and Heating was the first ones to call me back the morning my AC quit working. The technician, Charles, was courteous & professional, letting me know when he would arrive to my home. I stood by and watched as he completed the repair and he answered all the questions I had. I will be calling Advanced Air Conditioning and Heating the next time I need a repair.
I initially called Advanced Air when my heater stopped working last November. First I called one of the guys you see advertised on TV and after HOURS of their high pressure sales tactics, I called Advanced Air for a second opinion. They were able to fix the problem with my system in half the time it took the other company to give me a sales pitch. I worked with Bruce S. and he was great. He did give me an honest opinion about my super old HVAC but was able to fix my problem despite the fact that this system is ancient. This past weekend our AC went out and I called Advanced Air again. Even though it was a holiday, they arrived very quickly. It was Bruce S again! Bruce was able to get the system up and running again, even though its super old. When I do finally replace this system, I will definitely be calling Advanced Air again. They have my business for good! Thanks yall, and especially Bruce!
Thank you Bruce for a prompt reply and lightning-fast repair of my AC on a hot, Austin day! Bruce kept us informed every step of the way and was right on time for the appointment. Very professional. I would recommend Bruce, and Advanced Air Conditioning if you cant stand the heat, and cant get out of the kitchen (like me)! :)
Charles B comfort specialists saved the day! Thank you for great and fast service! Would highly recommend this company and ask for Charles B, he was fast and had my system up and running in no time! Thank you Charles for cooling us down again!
Not only was Charles S able to diagnose and fix the issue with my system quickly and efficiently, he was communicative with me before the appointment (to keep me aware of his arrival time) and during. He made sure I understood the problem and had the parts on hand to fix it. All of this on a Sunday. I highly recommend this company
Joe and his guys are responsive and professional. Texas heat can truly break your first world pampered spirit after a long day, when you’ve finally put the kids down for bed, and realize everyone is unusually sweaty. You struggle to remember your gratitude practices as you discover the relatively new and expensive AC unit isn’t running. And then Advanced AC comes quickly and deals with it with kindness and without forcing you to reimagine your financial goals. That’s pretty good.
We used Advanced Air and Heating for a second opinion with problems on our AC unit. Charles was very informative, transparent, and knowledgeable with the necessary repairs as well as potential future repairs. We appreciate his professionalism and the extra time he takes with us on his service calls. I highly recommend this company, we will be using them again.
Charles was amazing! He came out last week to repair my AC and he not only got the job done in a timely manner, but also educated me on how to better maintain my system. Very professional and will use them again!
Would highly recommend to anyone needing HVAC services. Gave them a call at 9pm on a Saturday, and Bruce was here at 10:30am the next morning (he would have been there at 10:30pm that night, but we opted for him to come during regular business hours). He was super nice and helpful, and got our a/c back up and running in about 30 minutes at a very fair price, all while it was raining at that!
I called the service Saturday at 530pm. Bruce S arrived onsite by 7pm. He called before hand and told me when he would arrive. He showed up on time and was very professional and courteous. Im very happy with the service and will definately use this service again. Bruce did a great job and I really appreciate the quick service on a weekend after 5pm!
Charles did a thorough inspection and cleaning of our AC system. He noted small things that could be better and did not try to oversell us on anything. He was courteous, friendly, and easy to work with throughout the entire process. Highly recommend.
My AC stopped blowing cool and they sent out Charles. He explained the issue clearly and provided me with multiple options is resolution. He was prompt, courteous, and friendly, and did a fantastic job!
Quick response and very profesional. Tech Charles B went above and beyond cleaning our A/C as well as repairing it.
This was the best experience ever!. During the snowpocalyse our heating until went out. Charles go to our house even though the roads were practically impassable and people were stranded. He went again into town to get a part about 45 minutes away, came back and installed it. He stayed until after 6pm to. make sure it was working and our room was warm enough for us that horrible cold night. Great job Charles! Im singing your praised to everyone i know!Laura
Our AC stopped cooling and we called for help. Liz helped us find a time that worked, and Charles showed up that morning to repair the capacitor that was bad. We also signed up for the maintenance plan, so we dont have to remember to call places to get it looked at seasonally.Charles made sure to mention to us that we can get a rebate from our electric company by showing proof we maintain our AC unit. Thanks Charles.
Love these guys - they get right to the issue, sell you nothing. Bruce is our go to for awesome and timely service.
Bruce performed some maintenance on my A/C and provided valuable guidance on how to avoid the problem in the future. He was professional, and communicative.
Charles was great! He was friendly, knowledgeable, and quick! He provided great tips on our AC units! Would definitely use again!
Joe Martel gave us great advice! Highly recommend
Charles was a life-saver responding to an after hours AC repair call. The pricing was reasonable and I appreciate the awesome service. Will be using Advanced Air again in the future.
In May 2021 did HVAC tune up via one of the HomeDepots vendor and found leak in system. I turned down the leak search from the vendor as quoted price seems expensive for me. I shutdown the system and started looking in Google/Yelp for HVAC servicing companies around my area. I was disappointed by few HVAC servicing companies for not providing leak search quotes as was told need to verify for leak again and then only quote for leak search can be provided. I am okay with re-verifying leak but not knowing the price for leak search was not acceptable.I had very good experience with Advanced Air Conditioning and Heating. In the initial phone call on 6/14/2021 they provided the exact quotes for service charge and leak search. On the next day 6/15/2021, Bruce (Comfort Specialist) went through the earlier diagnostic report and patiently listened to the HVAC history (which I documented). During leak search he found the issue (indoor evaporator coil has a shredder valve that was leaking and missing the cap) and fixed it (tightened up the core and put a cap on the valve). Since the system was low on refrigerant, ended up with filling around 4 pounds of refrigerant. Service fee and valve fix fees were waived and I was only charged for leak search and refrigerant refill. He did explain to me the core issue and provided me with the probable cause. I am very impressed with Bruces professionalism. Highly recommended and will call them next time if faced with any issue related to HVAC.
The person who came out was professional and good
Absolutely the best experience. I was so impressed with Joe and his team. I’ve been overdue for a new AC unit for a while and of course on the hottest days it stopped working. When calling the after-hour service, Bruce came 35 minutes later. Wow! And unfortunately, he confirmed that there isn’t much he can do. I’ve asked regarding an estimate for a new unit and he advised to call the office in the morning to set up an appointment. He was very courteous and professional.The next morning when I called, there wasn’t anything available until two days later, but they were able to shuffle some things around and Joe came by in the afternoon the same day. He inspected the old unit and the changes that would have to be made. He’s given me several different options and explained in detail the difference on each unit.When my new AC was installed, Joe and his team was punctual and very professional. I was impressed with the timeliness and cleanliness of the new installation. Joe took the time to program the new thermostat and explained the functions in detail. Overall, the experience exceeded my expectations and I highly recommend Advanced AC, they’ve certainly gained a new customer.
Wonderful, quick, and great service! Weve found our new HVAC company! Highly recommend! We will use them again!
Great experience working with Joe. He was able to replace 4 parts that were burnt out in my old AC unit to get it functioning again. It saved me a lot of money over replacing the unit entirely.I really appreciate that Joe had the necessary expertise to get the job done, as well as his excellent customer service! I know Ill be able to count on Advanced AC in the future. Thanks again!
The techniccian Charles Bryant came and perform a excelent a/c maintenance, very professional and suggest to cover some cables conexion that is suppose to be covered. Very satistied!
My experience with Advanced Air Conditioning and Heating was by far the best level of service I’ve received in a long time. Not only were they immediately available when I had an emergency over the weekend, but the level of thoroughness continued a couple of days later to make sure I was completely satisfied and no issues would come up in the future. I felt important as a customer throughout the whole process and the level of expertise is top notch!!
The air conditioning unit in my house malfunctioned on a Wednesday in late July. I first contacted a different company as recommended by my home warranty company, and they scheduled an appointment for two days later. I took half a day off of work on Friday, but the first company didnt show up for the appointment and (quite rudely) told me I would need to reschedule for the following week.I called Advanced Air Conditioning and Heating in a tearful panic at 4 PM Friday. The sweet and sympathetic receptionist set up an appointment for a technician to come check it out that very same evening. The technician (Bruce) was courteous and punctual, and he practiced safe COVID-19 protocols in my home. Most importantly, Bruce was able to fix the A/C in under an hour for under $100! I really appreciated their compassion and sense of urgency, and I highly recommend them for your air conditioning needs!
Advanced AC was the best HVAC experience I have had! Their technician, Joe, was professional, honest and informative. We needed an AC unit relocated. Joe was spot on with the estimate and getting the work done on time. He and the crew that did the work were top notch. Thanks!
We had three other technicians out to our house to diagnose a problem in our AC. They all missed a simple solution. Bruce with Advanced Air had my house to 78 degrees within 2 hours of their departure. We hadn’t seen that number all summer! Bruce answered all our questions. Thank you Advanced Air!FYI: We found them on a personal recommendation from neighbors who also had a glowing experience.
They were great to work with and very accommodating. Our heater crapped out in the middle of the night. Called these guys 10 in the morning and buy 1:30 in the afternoon we had hot air blowing.
Would never think of calling any other AC/Heat service. Joe and his team are experts in their field, prompt, fair, and honest. They will give 100% to take care of their customers. And so nice to deal with on top of all that!Great team all around
Technician showed up on time and professionally for safety. Fix the problem fast and patiently explained every things. Prise was reasonable.
Bruce came out to see us roughly a month ago. Our air conditioner has been working great since the repair. We appreciate that he made time to see us during the busy 4th of July weekend, too! Thank you!
Joe and his team are the best. He was able to repair my capacitor same day on my outside unit. I had issues a few days later for an unrelated issue, and he walked me through the problem and solution over the phone.I wont call another team for my HVAC issues again. They are the best.
I cannot say enough great things about Advanced!-Elizabeth is a class act and was very accommodating around my work schedule.-Joe and team arrived on time, were respectful to me and my property (Nice shoe covers!), and quickly diagnosed and fixed the issue with my upstairs unit.Honestly, its almost too cold up here now.10/10 will call them for everything HVAC related going forward!
Joe and his crew are great. The apprentice Spencer was great as well. They put up with my ac that is haunted. More importantly they are quick, clean, thorough, and fair. You get what you pay for in regards to AC people and they are more than worth it. Very highly recommended.
Our Nest was having issues staying connected and our technician came out quickly and determined the problem in 5 minutes. He then determined another issue with our unit and set up communication with the owner for an estimate. Everyone is very professional, courteous, genuinely happy to help!
Joe was the only person that would come out for an ac leak after hours- despite others’ 24 hour claims. His emergency rates are very reasonable and he will call you back- even in the middle of the night. He took care of us quickly.
Spencer and the team did a great job with my system! Communication was great, they showed up on time, were quick with the work, and fully explained everything. They even fixed a few things that they found even though it wasnt part of the work order. They were respectful of my house and kept everything clean. Maybe even cleaner than when they got here. I highly recommend Advanced Air.
I called Advanced Air Conditioning and Heating because I wanted to have a system check done before we started using the heater on a regular basis this winter. Elizabeth was knowledgeable, professional and help set the appointment (and kept in contact via email, which was appreciated :) Spencer came out to complete the system check for us, and I appreciate his professionalism and thoroughness. Thank You guys for helping ensure we will stay warm and cozy this winter!
Joe and Spencer saved our bacon today. Our AC had been out for almost 24 hours. I spent the better part of today trying to get a hold of the company that originally installed our unit so we could get a warranty repair. After 6 hours of no response and the house reaching 82 degrees, I called Advanced Air and they were able to come out in a couple of hours. Everyone from the person taking my call to the techs who came out were so friendly and helpful. Joe was able to diagnose and fix the problem quickly. Will definitely be calling on Advanced Air in the future!
Having your air condition go down is always stressful, especially when its the middle of June and you live in Texas. Advanced Air Conditioning and Heating was WONDERFUL! They called me first thing, gave me a small window of time which they would be out and even arrived early (after checking to make sure that would be okay)! The gentleman who came out to help us name was Joe, and he truly went above and beyond to quickly get us up, running and cool again! Thanks for the great service!
I am not sure I have had a better experience with a service company. I have worked with both Joe and Herman and they have both been EXCEPTIONAL. Imagine.... a company that shows up at the time they say they are going to (or will at least let you know that they are being delayed and give you an ETA), is courteous in your home with shoe covers and professionalism, fixes your issue AND charges a reasonable fee. An Austin Miracle! Highly Recommend.
I wish I did not need these people but Im so glad they are here when we do.Our AC was failing to cool late in the day yet they were able to get Joe out the same evening to see us. He and his assistant were able to analyze the the problem (a failed circuit board) and were able to come up with a temp solution to keep it working for the evening.He showed up the next morning with the replacement part and had it installed before noon the next day.Awesome service at a great price!
I highly recommend this company!!! They saved us on a holiday weekend and couldnt be more professional and friendly. Spencer and team are awesome!!! Thanks for the great service!!
Joe, Herman, and the rest of the team are fantastic. Incredibly responsive. I have had them out for both regular ac maintenance and when our ac went out while we had guests staying with us. They were professional on both occasions. Very highly recommended!
Words cant describe how good Joe is. Gold star service! Hes knowledgeable in his field, polite, very professional and takes the time to educate the client on what the issue is as well as the solution. I highly recommend Joe and Advanced AC and heating. Outstanding service and the best recommendation Ive ever received. Thanks Joe!!!
Joe and Elizabeth were both amazing in helping us with our heating issue we were having. Elizabeth was hyper responsive and was great in helping to schedule based on our availability. Joe arrived promptly within the service appointment timeframe and gave a call beforehand. Joe is not only knowledgeable, but he shares the knowledge. He takes the time to articulate what the problem is, so you, the homeowner, gain an understanding of what is happening. Couldnt be happier with the level of service and professionalism displayed by this team.
Excellent service that I highly recommend! When you find a reliable, courteous, reasonably priced company like we did with Advanced Air Conditioning and Heating you feel like youve won the lottery. We had an ongoing issue with our heating system and they diagnosed the problem and had us up and running in no time. They were extremely flexible with scheduling and were available on weekends which helped tremendously with our busy schedules. When working in our home they were efficient, polite and informative. Well definitely be using their services in the years to come for regular maintenance of our system and will be recommending them to friends and family with confidence!
Joe was very kind about having to come out more than once. He even helped us with the part when we thought we could manage on our own (we couldnt). He answered my husbands calls right away. A definite recommend.
Honestly the best encounter I’ve ever had with a service company. Joe is amazing. Called him on a Saturday night, holiday weekend, at 9:00. He was at the house and had the AC fixed in about an hour True professional. He has earned my business for life.
Jerry did amazing job!! They were helpful and quick to get my ac working again! Thank you so much!
Another 5-star review for Joe. He was able to get to my home in about an hour and had the AC repaired in about 2 hours. Resting cool this evening so glad I found Joe!
Our home air-conditioning failed and I contacted Advanced Air Conditioning and Heating to come and troubleshoot our 15 year old system. It was determined that our old unit was on its last legs.Spencer and his crew arrived fully prepared to replace the old, worn out system.This company is a 5 star, excellent operation. Spencers crew was knowledgeable, professional, careful and extremely polite. The job was completed within a day. The crew cleaned up after themselves, were very careful and competent while working in our attic and in our home.We give them the highest rating possible. Advanced Air Conditioning and Heating will be our choice in the future when air-conditioning or heating concerns need to be solved.
I have been very happy with the service that i have got from this Co. They have been very fair. i SWITCHED from ARS to Advance. They have been great.
Advanced AC is a top notch company. Herman spent quite a lot of time making sure things were done correctly, and he respectfully kept my home clean as he worked here. They are prompt, dependable and their charges are reasonable.
Switched to Advanced Air Conditioning from another local company within the past year and what a difference in expertise, experience, efficiency, and professionalism. Whereas with a previous company we suffered dishonest, rude, or incompetent technicians, Joe and Herman are accommodating with their schedule, forthright and equitable with their advice, and completely proficient in their work. Where the unique wiring of our Lennox unit stumped previous technicians, Joe was experienced and well-trained and had an easy fix for us. What a luxury to have such proficiency and professionalism a phone call away.
I came back from a work trip to a house at 88 degrees. I called Joe and he came by within a couple hours and had my unit working in about 30-45 minutes. Great guy and great service. I already signed up for his service plan to avoid this situation in the future and have him coming back out to replace my fan motor for a very competitive and reasonable price. Could not be happier with my experience!!!!
We could not have had a better experience. Everything Joe did was explained to us thoroughly before and after the repair. We will definitely call upon him exclusively for any future repairs.
Joe and team have been awesome! Same day service, work with your schedule and genuinely good guys. So happy!
We are so thankful to have Advanced AC and Heat as a service provider! Joe is thorough, honest, and extremely meticulous when it comes to the quality of his work. His prices have always been reasonable, and he has always been available after the job is done for questions or follow up. We cant imagine using anyone else for our HVAC needs. I would recommend him to our friends and clients without hesitation.
These guys are the real deal! Courteous and professional. My home air conditioner stopped blowing cold on August 1st. Called Advanced Air Conditioning and Heating after hours fulling expecting to encounter a long phone-tree, but nope, they answered the phone and scheduled an appointment to come out the following day. They offered to come out that night but Instead we agreed on the next day between 5 & 7 P.M. The technician Joe called me the next day to give me an update and then called me at 5:00 P.M., to tell me he and his assistant, Spencer, were on their way. Joe and Spencer arrived a few minutes later and went right to work fixing the problem and like magic cool air was restored.I can’t say enough good things about Advanced Air Conditioning and Heating, and especially Joe and Spencer. They knew their stuff and what I really appreciated was they didn’t try to up-sell me and put in stuff I didn’t need. Believe me, Advanced Air Conditioning and Heating will be my air conditioning company for life. Way to go guys!
If you need air conditioning Repair, call Joe at Advanced Air Conditioning. We have used him twice now, and he always provides excellent service. We called him last minute and he came out the same day both times. He is very honest and fair, and fully explains the problem and what needs to be done to get it fixed the right way. He provides excellent customer service, and provides excellent communication. We will always call him for any of our Air conditioning needs, dont waste your time with any other company.
Woah that was some fine A/C service! Advanced Air Conditioning and Heating was not only extremely prompt and attentive to our emergency A/C outage, but they were fast with the fix as well. They had our A/C fixed in half an hour, and they beat our former A/C provider on price. Faster, more available, and more affordable; it just doesnt get any better! Our technician Herman was the man! He was super knowledgeable and a genuinely nice guy! Cant recommend these guys enough!
Advanced AC and Heat is a one-man shop owned and operated by Joe Martel. He started out on his own in Jan 2017, however, he has tons of experience. This is a true Austin-owned small business. When you call Joe, he will personally answer and HE will be the person doing the work in your home. He was recommended to me by a local handyman (Mr.512 Handyman & Hauling) and I was sincerely impressed by his knowledge and professionalism. He came out the same day and quickly solved my AC issue. He simply fixed it; he did not try to up-sell me, he did not try to charge me for unnecessary things, and he guaranteed his work. His prices are extremely competitive and I will definitely be recommending him to all friends/family AND calling him again.
Joe is amazing. Best experience I have ever had with a HVAC company. 100 percent recommend them!
If I could give them more than 5 stars I would. We spent almost an entire week getting the run around from other companies and couldnt even get one of them to give us an estimate. Running a retail business without AC in Austin = not good. We werent even trying to get the best deal, we just wanted somebody to take our money and fix our air conditioning. Today we couldnt take the heat anymore and called Advanced Air Conditioning and Heating. The entire experience today with Joe was undoubtedly the most professionally executed display of excellence Ive ever witnessed. He took our call, came to our business, diagnosed the problem and fixed it. Advanced Air Conditioning and Heating is the ONLY place I will call ever again for my business and my home. Thank you Joe and thank you Advanced Air Conditioning and Heating for such an amazing experience and for bringing our business back to life today, well have some happy employees and customers tomorrow!!!
Very honest and arrives when they tell you. Of they are running late, they call and let you know.
Highly recommend Joe and his Team. Very professional, knowledgeable and quick to respond.
These guys rock .who ever the owner is should be so proud of his worker Herman he was well groomed, very nice and was so thorough. I highly recomend them
Amazing service! Fast, friendly, and know what they are doing
Our HVAC blower motor went out over night during a real cold snap. Roy came out same day, diagnosed the problem, went and got the part, returned and finished the job by the evening so we had heat back again that night. Very upfront on cost after diagnosis and used an OEM motor as replacement. Roy was awesome and really took his valuable time to explain in laymens terms what was needed to fix another damper motor issue problem affecting air distribution into one of our zones (not an immediate same day need, but a definite future job). Thanks again Roy for your time and expertise!
Our master bedroom was between 7 and 10 degrees warmer than the rest of the house. We called Joe to come out and the first thing he did was bump our blower motor speed up to see if that would help at all. The temperature in our room dropped a few degrees, but not enough for comfort. He recommended adding a second return and supply vent to our room. He was able to get those installed in less than two hours and let me tell you, the temperature change is SIGNIFICANT. Were now sleeping in a cool room and he performed the job for a very reasonable price. If you have any a/c related concerns or issues, call Joe!
Fast, honest, proactive and thoughtful! Thanks a ton Joe!
Great service. Fast to respond to service call and very thorough.
This is one of the first reviews I have ever written, but this company deserves it. Our AC was not working upstairs so we went on Next-door and looked at reviews. We called Joe Martel with Advanced Air Conditioning and Heating. We moved in our house two years ago and expected the worst because we had been told wed need a new unit soon after move in. Joe was able to come on short notice on a Saturday. After a thorough examination of our units in which he cleaned them and checked everything, he determined that we only needed a new capacitor. Joe was friendly, honest, and was not trying to rip us off. We are finally happy to know we have someone we trust to deal with our HVAC issues.
Fast, friendly, professional. Got my ac back up and running in less than 30 minutes and cut me a discount since it took him so little time. Also helped save me a buck by checking in with my ac warranty, which actually did cover the part he replaced. It sounds like my ac isnt the longest lasting, but Ill be sure to call Joe again when it breaks down again.
Immediate Response - Courteous Service - Honest
My AC stopped blowing cold air and I thought for sure that I was low on Freon. My system is 19 years old. Joe was scheduled to come to my house at 1PM but was actually 15 minutes early. This is almost unheard of for contractors. Turns out that my condensor was dirty. He fixed the problem and the system runs great! He was knowledgeable, polite and a pleasure to work with. I would highly recommend him to anyone needing HVAC repairs or service!!