Have called AC Express twice in past two years. They are responsive and professional. First time was to replace an aged outside unit. The price was very reasonable and the unit has been running without any problems. Second time was a clogged drainage pipe. The technician came to site and told me what the issue is and I can fix it easily myself. After I tried myself and he came back to my house again to confirm its been done right. Even for him to come by twice, it’s free of charge!I would highly recommend AC Express for any AC service to anyone and use them for future services myself.

My AC stopped working on a Saturday morning. Called AC Express and they had a technician out here within 2 hours to see what was wrong. I got an estimate from another HVAC company Monday saying I would have to replace a bunch of other things. AC Express said thats not necessary and explained why, and fixed the problem the next day. They saved me a lot of money and do indeed an express job!

I have to give AC Express 5 Stars. they installed our complete HVAC system 6 years ago when our old one stopped working (it was about 22 years old). On that initial install, they came out same day and completed the job in less than 4 hours. Our AC stopped cooling efficiently recently so I called them in the evening to come out to see what was going on. They scheduled us the following morning and came out and checked our system (it had been 5 years since we had them do a PM, dont wait that long). it turned out to be something small (slightly clogged drain line) but they were nice and professional and couldnt have asked for better service (in both the initial install and the service call). I would recommend AC Express if anyone asks me who Id use. Thank you for your continued great service and professionalism.-Gary

So fast and so helpful. Called on a Sunday and they were there day of. Definitely won my business

Really great company. The painter was very nice and did a great job painting my walls. Would recommend.

Very fast and responsive service! When our AC died on the hottest day of 2015, they were out the next morning and less then 48 hours after the initial call we had a new system installed and a house cooling down! Just yesterday our units capacitor went out and again, AC Express was out and quickly had the unit up and running! Local Cedar Park business that is a must call for your AC repair needs!! Thank you AC Express!!!

Very friendly and quick service! I felt they did their best to explain our options for our old units. We needed to replace and it was done within 2 hours!

Our AC went out at 4pm Saturday and they were able to come first thing Sunday morning. It only took him 10 minutes to fix the problem. Tech was knowledgeable and professional. I would highly recommend.

The new A/C is so freaking quiet! Used to be so loud when it would start It would wake the neighbors! I just registered like you said to do and the warranty is awesome! I can’t wait for my first “lower” electric bill this summer! Thanks for all you guys do.

AC unit stopped working last evening. Gave them a call around noon today (Sunday). Tech arrived within 2 hours. Was courteous, professional, and diagnosed the problem within minutes (needed a replacement capacitor). Had me up and running 10 minutes later. All in all great experience and will be looking at signing up with them for a semi-annual maintenance check.

They came out and fixed my problem with my office AC at no cost. They didn’t exaggerate the issue and make up charges. Said it was an extremely simple fix. Extremely generous and quick to come out and fix. Thank you!

Fantastic Service! Came out very quickly and had me back up and running in no time. Highly recommended!

Amazing & fast service! Diagnosed the problem very quickly and was able to fix it for very little. Call them immediately if you need AC services these guys know what they are doing!

AC express is very professional! Austin area is experiencing a heavy snow storm right now and a capacitor of my furnace was out. AC Express sent someone in within two hours and the capacitor is changed with in 10 minutes and so I wouldn’t have a broken furnace! Kudos for those hard working professionals!

So fast and did an amazing job! Highly recommend

Was recommended them by a friend. Called this morning at around noon, they showed up 30 minutes later. Fixed the problem and didnt even charge for it! Said it was a simple fix. The friend that recommended them had the same experience. Highly recommend!

AC Express installed a full heat pump unit for us about 6 years ago. They have been consistent and reasonable with the service of this new unit including any needed repairs.However today was above and beyond. Due to the Winter Apocolypse of 2021 our heat went out 3 days ago. We called on a Sunday when everything was already frozen over and packed in ice. They answered the called and told us they would get us on the schedule for the next day. Both of us knowing that was doubtful due to the weatherr. Today 2 kind heroes made their way through fresh ICE roads to fix our heat. We can never thank them enough. They were pleasant and helpful and made sure we were taken care of!!! We will remain loyal customers and highly recommend them!!!

What an amazing experience! Called in the morning and they were here before noon. Repaired in under 10 minutes. Topped off refrigerant too. Polite, fast (but thorough), and they are local. Felt like a family member rushing out to help me stay cool in the Texas summer

Great experience in the heat of July. I noticed our upstairs unit wasnt cooling around 430pm last night. They got a technician out by 630pm the same night. We needed a new outside unit (which was something we were expecting... Ours was pushing 25 years.) They came the next morning before 11am, installed it in two hours, and done. Very professional at all points of contact.

Highly recommend AC Express!On time, courteous, direct, and to the point. The tech assessed the problem, addressed the problem, and left with tips on how better to treat the problem moving forward. To top everything off, we werent charged for the service call. Who does that anymore? Its refreshing to see that from anyone these days, especially when having to deal with an older home/ac unit in Cedar Park.I will definitely be using this company moving forward and for future new AC install in the fall. Thanks again AC Express!

Awesome service. My house wouldn’t cool below 80 degrees. I was called 20 minutes before arrival by a technician. I was out running an errand and they patiently waited for me to get back home. They wore a mask and respected social distancing. The technician diagnosed the problem within 1 minute of listening to my issues with my AC, quickly repaired it, and I’m back to blowing cold air. Great service I would definitely recommend AC Express and will call them back next time I have AC issues.

I Highly Recommend AC Express, they were quick to come out and diagnose the problem with the ac compressor and installed a new unit same day.Thank You AC Express!!

They are great. Very honest punctual and fair. Free estimates if you live in the area and they found the problem in one minute. Will definitively call them again!

The guys showed up right on schedule. Super friendly. Fixed everything fast, and I have cold air again ❄️ Could not be happier with my service! Thanks so much.

We have been using AC Express for all of our heating and cooling maintenance for years and they are always a pleasure to work with. They are extremely quick to respond and the customer service over the phone is friendly and understanding. They were at my house within an hour of my phone call on a weekday morning to fix my heater and were able to efficiently diagnose and fix the problem in less than 15 minutes. I will be recommending them to all my friends, family and clients who are needing a/c repairs!

These guys were quick to respond and to fix my AC. had to call them twice but it made it twice as nice. fast courteous and polite. 100% would call again

They are so professional and know exactly what they are talking about. We will be calling them for all future service needs. In contrast, we had someone else come out first and spent 4 hours looking at the problem with no solutions and then left without our knowledge. When I called AC express, I had little faith that they could solve the problem but I knew I needed to try because I have three young kids at home in the heat. They fixed it in less than 30 mins. It was a simple fix. I am impressed and have let all of my neighborhood friends know that this is who I recommend. Look no further and call them first!

Today, on a very hot holiday weekend, our air conditioning unit decided to go out. We needed someone to desperately come out and we called Brad from AC express. We have never done business with them before. He was out here within an hour and a half of us making the call. He actually came hours before we were promised he would be here. He was extremely friendly and very knowledgeable of our AC unit. It took him very little time to do what he needed to do and he explained everything along the way as he did it. He went above and beyond what was required of him. Brad you are amazing and great at your profession and we appreciate everything you did for us!! Brad I can promise you and AC express that we will be calling you all in the future for our AC needs. Thank you

My AC kept shutting off due to condensation, and the automatic shutdown thingy. Unable to get all of the water out of the line, I googled ac repair and this company was on the top with great reviews. I called and the lady who answered was very nice. My husband was out watching football, but he did tell me what was wrong. However, by the time I called ... I forgot. She was very helpful and understanding. Anyway, she scheduled the appointment, the repair man came, fixed it within 15 minutes. He was also very nice and professional. I also should mention he came today. Yes, on a Sunday, and Labor Day weekend. Thank you for your prompt response and great customer service!

These guys are pros and nice people! My AC stopped working and I started calling around frantically. I found AC Express based on good Google reviews -- really they were the only AC repair with good reviews that I could make a relatively quick appointment with. I had to change the appointment time twice due to my situation, and every time AC Express accommodated my requests for rescheduling.When Chad came for the service call on time, he quickly determined the cause of my problem -- it turned out to be a bad capacitor on my outdoor compressor. He put a new capacitor on and fixed the problem in no time. Very impressive! He also did a visual inspection of my indoor AC components for me. Now, to my pleasant surprise, he didnt charge me for the service call or the capacitor, since it was a quick and easy fix for him. He quickly moved on to his next appointment... What a professional and nice guy!

These guys are GREAT! Very honest and professional. You cant ask for better service!

I contacted AC Express and they were able to have someone diagnosing the issue within a couple of hours. They were very efficient with repairs, affordable, easy to contact and fast to respond. Very happy and would use them again in the future.

AC Express is our Savior. 95 degrees outside, the day of our Sons Birthday Party and our air conditioning decided to take a summer vacation of its own. AC Express showed up within an hour, fixed everything in 15 minutes for less money than any other quote we received. They could have very easily taken advantage of us to the tune of thousands of dollars...We are now their customer for life.

We just had AC express come out today. The secondary AC drain was dripping quite a bit, all down the side of our house. AC express came out and blew out both drains and fixed the issue... FOR FREE! We did buy a new AC unit from them in April, they were reasonably priced then and had great service but its pretty rare for a company to make a house call to fix something for no charge.

Our AC unit went out over night. We called AC Express and they sent two repair techs over the same day. Turns out it was an easy fix so they didn’t charge us! Very quick and professional. I highly recommend this company. We’ll definitely call them again.

Amazing service, came out to our property within an hour and immediately addressed the issue. House is now cooling properly again. Highly recommended!

Super friendly and fast. I called at 430 AM and they replaced my outside compressor by 630AM.

My first attempt at finding AC repair service in my area and I will definitely choose AC Express again! They put up with me standing over their shoulder asking all my annoying questions....(sorry Michael). I appreciate the patience. They were quick, efficient and knowledgeable. Two thumbs up and five stars!

Very very impressed by the professionalism and their dedication to service. I called them early in the morning, phone was answered immediately and then took the time to listen to my Heating problem. I had purchased the system from them 11 years ago and I indicated that I would like to fix it myself and the gentleman on the phone took the 5 minutes to walk me through the process and told me what to do which was extremely helpful. But Im not as good as I like to think I am so I called him back and they sent out a service team to look at my system that I messed up. After 5 minutes they had my heat up and running. I asked them how much I owed them and they said it was a free service call since Ive been a long time customer.Let me tell you, I will continue to be a customer of theirs for as long as they are in business and as long as Im still living in my house. I told them I wanted to pay the service call but the young man it wasnt necessary since they really didnt do anything special. Now that is what I call OLD SCHOOL customer service. Thank you guys for the phone call and visit. You have a life long customer here.

Highly recommend AC Express! They were extremely fast to respond even over a (very hot) weekend. Prices are very fair and competitive, and the staff was friendly and professional. Even after the installation of our new unit, the follow up service was very thorough. I already do and will continue to refer all of my friends and family to them with AC service or installation needs.

AC Express was helpful quick and efficient. They were able to get my A/C system replaced the next day after going out on the weekend in the middle of Summer. Friendly staff and knowledgeable. I highly recommend them as they are willing to work with you. Thank you for the quick response.

Our A/C went out one night this summer and these guys 1) answered the phone at 6:55am and 2) got to our house at 7:30am and fixed the problem in 20 minutes!We have officially found our new go-to HVAC company! Highly recommend!

Chad was amazing!!! AC quit working on the first really hot day of the year, so they were getting lots of calls. They worked me into their busy schedule, came during the two hour window that they gave me, and were quick and thorough!! Im an AC Express customer for life now! 😁

A/C goes out in the middle of the a Texas summer night? You need help fast. A/C Express provided help and they did it fast. We called at 8am on a Saturday morning and within an hour, a technician had arrived to give us the bad news. By 4:30 that afternoon, Michael had installed the new compressor for a reasonable price, and that in the pouring rain! Cold air again! I would definitely recommend A/C Express for their responsiveness and good customer service.

Ive been a customer of AC Express for longer than I can remember. Their technicians are knowledgeable and polite and their prices are some of the most resources able youll find. And Ive never had any problem with getting them to come out on the same day. Theyve always fixed my A/C on the day Ive called them, once at 10pm on a Friday. I cant recommend them more highly.

When my wife arrived home on Sunday from a weekend in Houston to a hot house, we knew we had A/C issues. After calling a few places that wouldnt pick up on a Sunday, we got a hold of AC Express, who sent a tech out within half an hour.Sadly for us, it was bad news and our compressor was bad. Luckily AC Express gave us a very reasonable quote on a new A/C, and had techs out the next day who installed our new A/C.They were even nice enough to install a new thermostat we had that we never got around to installing.Overall our experience with AC Express was easy, straight forward and relatively painless, and wed highly recommend them.

So I called for a simple AC condensation line clog. All it needed was as imple air pressure blow out. Instead, they insisted they needed to cut the whole line and clean the entire coil.Needless to say, this was not needed and another company did the simple unclog job for way cheaper than this company.They just want to run up the bill.

Excellent Service and Workmanship! Our AC died and they had a new unit in the next day! Jesus did an amazing job on the work for the repair. His crew was kind and courteous! I strongly recommend AC Express!

Great job overall! I had a different company try to take advantage of me and quoted me double what these guys charged (probably bc Im a girl and know nothing about A/Cs). These guys did a spectacular job - very professional and answered all my questions. I recommend the 3 - yr cleaning package.

Our AC died last night and we contacted several companies. Because it was the middle of the night, we asked the people to respond via text or email. AC Express paid attention and did just that. They came out today and within several hours I had a new AC. Great people, great support. Highly recommend this company!

Came home after work to a non-functioning AC unit in late June. A guy came the next day and fixed it very quickly. AC seems to be running even cooler than before. Awesome.

Michael and Chad did a phenomenal job. I had a leak in my AC system that was rather tricky to find but the guys troubleshooted my system extensively until they found the root of the issue.Everyone I dealt with from the dispatcher to the technicians provided superior customer service and made it a priority to get my problem resolved as quickly as they could.Their prices are extremely competitive too, they saved me hundreds of dollars in comparison to their competitors whose quotes now seem outrageous after working with AC Express. If you are looking to have HVAC work done you need to call these folks before you commit to working with another AC company.

Our AC went out unexpectedly and I spoke to Chad who responded within hours. They were quick and courteous and got us back in track knowing we had company in town. Will definitely reach back out when we run into AC troubles again in the future. Thanks Chad!

Awesome service at a good price. Techs were professional and on time and did a great job. Will definitely use them again in the future.

Very thankful they were able to fix my A/C the next day - a quick response considering it is getting hot in Texas. Chad arrived as scheduled, inspected my Trane unit and was knowledgeable and honest, the fix was luckily inexpensive and he fixed it in 15 minutes! Highly recommend this company.

Great company and there employees were polite, clean-cut, and fast! Our AC unit was 20 years olds and they came in at the best price. I would recommend Austin AC Express to all my friends and family!

Austin AC Express has serviced my entire heating and AC units for several years. They have been very good with working within my budget and I have had both units replaced for very reasonable prices. They have been prompt to respond to any issues and always come out quickly when I was experiencing problems with my old units. Highly recommend.

Michael was extremely knowledgeable and helpful with our air-conditioner problem. He was quick to find the the issue and fix it. He was here within an hour of our call! Excellent service!

AC Express took over our service contract and serviced our warrantied HVAC with professionalism and quality service. We experienced them to be fair in pricing and on time in service. They even repaired our unit after it being struck by lightening, working with us until the problem was fully resolved. They also did repair work when we were out of town and had guests in the house. Thanks to Michael and the crew for your great service!

Punched a nail into the freon line during a remodel. AC Express answered the phone immediately, gave me a verbal quote over the phone. Michael and Chad showed up on the same day, and when they were scheduled - Excellent value and service. I highly recommend them.

These guys are great! They came quickly and were finished in less than an hour. Honest and reasonable prices. Will use them for all my a/c needs in the future!

Great service! AC Express provided a prompt response to a service request call. My heating system was not working properly during days of very cold weather.Michael arrived within 30 minutes after I placed the call for service and within twenty minutes fixed the furnace malfunction.Thank you AC Express.Abel Martinez

We had Brad come up for annual check up. He checked Freon and also inside the furnace; confirmed everything was OK. Contactor needed to be replaced due to rust and did a quick job at a fair price. AC Express does biannual check up and we have been very satisfied with it.

Very impressed with the service. They came out within 2 hours of my call, found the problem, and fixed it in 10 minutes. The other company that I called first wanted $178 dollars just to come take a look (plus charging for any work).

Same day appointments, fast work, always fixed right, help with extended warranties, very professional, crew wore masks during pandemic.

Our heat went out last night. It being Saturday, and the holiday season, I doubted that I could get someone in to look at the issue today. I spoke with Dan and an hour and 30 minutes later he was taking apart my air mover. He tested all the pertinent components and, in the end, diagnose that it was my breaker at the wall outside. you can sense that it would be wonderful if you could sell me something expensive, however that was the only problem everything else worked well. I find that it is difficult to reach some professionals and that the time frame involved in diagnosing and fixing problems can be demoralizing. I will be calling AC Express heating and air for any HVAC issues from now on.

This is not the kind of company that deserves your business. My heater died during a brief cold spell, so I called them to come take a look. They were able to get it running, but it stopped again a few days later. They came out a second time and told me that the problem was either a control board or a bad valve, which would cost ~$1200 to replace. Or, they could install a new system for between $1500 and $2000. Something felt off about their technicians explanation, so I had another company come out for a second opinion. Turns out the problem was a $50 capacitor that was replaced in ten minutes by a competent technician. Interestingly, the capacitor was not part of the control board and entirely separate from the valve the AC Express technician claimed were bad. So if I had paid them over a thousand dollars to fix my system, it still would not be working.I had paid for a $180 two year service agreement with AC Express after the first time they came out, which I wanted to cancel as soon as I learned that they were (either through incompetence or malice) trying to get me to pay for thousands of dollars of unnecessary work. After three calls over two weeks, they finally agreed to refund my money, saying they would send a check in the mail. Two months and multiple calls later, I still havent gotten my refund.

My AC started leaking water, and after receiving ridiculously expensive quotes, I happened to call AC Express. They were very responsive, and gave me their best price. It was thousands of dollars lower than the competition, and the repair guys came within a few hrs, and immediately got to work. They walked me through all the work done, and explained everything to me. I will definitely recommend AC Express, and Im very glad that I took a chance on them.

Michael and his team were amazing!! We got our a/c fixed same day, and they were fast and very friendly and professional. Highly recommend them!!!! A+++

My old air conditioner just quit. Once the technician determined it had to be replaced, I was able to get an appointment for the replacement install within a couple of days.Two technicians arrived when they said they would, worked very hard, and finished an hour earlier than I expected. They were very professional and cleaned up every bit of trash both inside and out. My house is one again below 85 degrees.I would recommend AC Express to anyone needing air conditioner & furnace maintenance and/or replacement.

Excellent service on a Holiday weekend. Called at 9 am on a Sunday morning job was done by noon the same day. Great customer service. Tech new his job. Its great to find a professional!!!!!! Thanks so very much

AC Express is the best AC company around. Anytime my AC isn’t blowing cold they come right out and fix it. Today I called and they came out fixed the problem ahead of schedule and super-fast. The AC is already cooling! They are courteous and professional even when it’s just a little problem like last time when I called and the breaker just needed to be tripped (oops). They are the only ones I trust to get it done quick and affordably!

It is great to find a company with the passion for customer service and quality that AC Express provides. An ac or heating problem can be expensive and only seems to happen at the worst possible times. It is great to have a reliable resource to call!I try to support local businesses whenever I can and to find one where the owner works along side his techs . Years of experience doing things the right way, I highly recommend AC Express ! I wont let anyone else work on my AC and Heater.

A BIG thank you to these folks for their service! Response time was great, price was fair and they saved the day when our AC stopped working. Great company with an honest fair price.

AC quit working great job getting someone here quick. Michael came by had me up and running in 5 minutes. Highly recommend them!!!

Here is my experience with them. In one word, Incredible!Our aircon died on a 90F day. It could not turn on at all. Their servicemen came in a few hours and had it fixed. One capacitor had to be changed. How much did it cost? Nothing. They said they already had the capacitor in the van and they had to rush to another job. It would cost too much to just write up the invoice.The aircon was working but not cool enough. I called them the next day. Chad came again to put more Freon in and the aircon worked beautifully afterward. He was very apologetic for not being able to test the aircon fully the first time he came because the unit was over-heated and had to be cooled down for a few hours first. How much did it cost this time? Once again, nothing.Incredible company, incredible people. Fast response, professional and above all, unparalleled honesty. I highly recommend them and I surely will call them again for my next installation.

My folks ac stopped working on a Saturday Labor Day Weekend. This company arrived within the hour, took time to assess the problem and communicated in great detail the costs of the procedures needed to fix it beforehand. They worked fast and were very professional. In 10 minites my parents house was cool again. Thank You! I highly recommend them.

We were quoted $ 800 to repair our A/C unit and decided to get a second opinion, thank goodness we did because the honest company we called for a second opinion checked it all out and found it was just a blown fuse.He replaced the fuse free of charge.We will never call this company again!

We had AC Express install new units a few years ago and have been using them for regular maintenance ever since. Having them do the regular checkups lets us avoid problems or at least catch them early. They offer prompt, friendly, professional service at reasonable prices.

I received great service from AC Express today. They fixed my issue quickly, economically, and offered helpful advise to avoid future issues. Thank you!!

Very professional, and efficient. My AC unit went out and we were dying in this humidity. I called and they quickly put me on the schedule and had it fixed in no time. Pretty affordable as well.

Huge thank you to Erick for coming out on a Fathers Day Sunday morning to fix our A/C. He was very professional & had it going in just a few minutes! And, the price was excellent!! Thank you so much!!

Fall check up. Good about contacting us regarding arrival. Checked both inside and outside units. All is well. I always appreciate it when they reach out for the units checks that are part of th service contracts.

Awesome and quick same day service. No hard selling, worked with us on pricing and also offered financing options. Good call.

They gave me a two hour window but were late and never called as he said they would 30 minutes before they came. Technicians were polite and knowledgeable but the price quoted was very high. Had a bad condenser motor they quoted me $750, I checked the price of the motor on the manufacturers website and it was 188. It was a hundred degrees outside and we had to get it fixed but Im not feeling good about it.

These guys are awesome! Very fast and very polite! Yesterday my house was 90 degrees today it has a new furnace and is chilly! Thank you!

Brad was very knowledgeable and helpful. He informed me of the latest code requirements in the city. He cleaned my heating coils, and wanted to make sure my heating system was functioning at its best.Ill continue to use Austin AC Express for all of my heating/cooling needs.

I picked A/C express from the internet. Ive never been more surprised and PLEASED. They showed up within 2 hours of the call. They were prompt, courteous, and professional. They provided options to us and completed the project promptly. Michael was amazing. I just found my lifetime A/C professionals. Thanx AC Express!

The AC express guys came out and resovled my clogged drain in about 10 min. They showed me how to do some routing maintenance on it to keep it from happening again.I have been a long time customer and highly recommend using them for you AC needs.Sincerely,Richard

They did a great job. Good price and very professional guys. Very high marks!!

Great service. Had them replace both of our AC units two years ago and continue to have them inspect and maintain. Highly recommend.

First experience: They sold and installed a new HVAC in my home. Good product, poor installation. They had to come back twice to get it right. I needed a check up/ service and they set an appointment and then when they no-showed they said it had been crossed off by someone in the office. They did make it the next day though. I set a time for service on another house and traveled to meet them at the appointment time. When they were 15 minutes late I called and got a sob story that the truck had a blow out.... funny that they didnt call me to let me know. They tried to schedule for 3 days out. I told them to skip it. I will find another company and I suggest you do so also.

I called them Friday around 9:00 pm, they said they were going to come and check the AC Sat at 10 am. They never came in, I tried to call around 40 times, left voice messages, sent emails and 9 hrs later nobody have called me back. It was a no call no show. I considered this an emergency since it’s been 100*F

I had my main board go out after a lighting storm. AC Express was able to schedule me my next day off of work with no problem, and showed up at the scheduled time. Luckily it was still under warranty and labor cost were very reasonable. Ill be calling AC Express next time I have an air conditioning issue.

These guys were the only ones out of FIVE companies we called on Monday who responded. They came out within an hour. We knew our air con needed replacing, and they gave us an AWESOME deal. The guys came out at 9:30 the next morning and had EVERYTHING completed within 2 hours!! We have a new, working air conditioner and the guys were very professional and accommodating. I cant recommend AC Express highly enough!!!

Excellent fast friendly service! We have cold AC again! Would highly recommend!

I called at 5:00pm and spoke with one of the owners who very politely told me that a couple of technicians would be over in 20-30 minutes. Sure enough, they were. Polite young guys who fixed my problem and I would not hesitate to call them again! I recommend this company.

Jake at AC Express is one of the best people Ive ever had to work with. He came out late in the evening, used a 30ft ladder to get on my roof, and came back with pictures of what was wrong with my unit. He offered to repair it the same night, but recommended I replace the unit with a Goodman instead. He clearly went over all my options and their pros and cons. I agreed to replace it, and he said he would have it done tomorrow morning while I was at work. Sure enough I returned home to a perfectly warm home. This was the easiest and most convenient Ive ever had any home repair. Glad to know there are still upstanding people like Jake in the business.• • •

Same day repair. Courteous workers. Work area left clean. Satisfied customer!

The workers showed up on time and finished in the amount of time they said they would. Everyone was very polite and professional. Most importantly for this northern girl, the indoor temperature has gone down 3 degrees!