I have been a happy customer of On Track for many years and a number of cars. Mike has done everything from oil changes to a complete computer replacement. Mike and his staff are knowledgeable and extremely easy to work with. As a single woman with little “car sense”, I am certain that when Mike says my car is properly repaired or maintained, I can drive away feeling safe and confident.
Mike was extremely helpful in diagnosing and explaining my car issues. He communicated frequently and was extremely responsive. I would recommend this shop if you are looking for an honest, fair mechanic.
Mike provides excellent customer service. He changed my battery the same day that I called. Ive been satisfied for many years. He is honest.
I chose to use On Track because my local Ford dealer was insanely expensive just to diagnose a check engine light issue. Mike at On Track was great to work with and most importantly, he did what he said he would do. He were prompt, professional and reasonably priced. I will definitely be going back for future service work.
If you enjoy getting taken advantage of from your dealers service department you wont like On Track. I find Mike and his crew to be fairly priced, honest and having the integrity not to pad the bill with unneeded service and repairs. We are in the service industry and are finding it more and more difficult to find many businesses with their level of honesty.
When the tire in my work truck blew out the team at on track Automotive stop what they were doing to change my spare and get me back on track. This company deserves more than five stars because they went out of their way to make sure I was taken care of. Best customer service and professionalism I can get. I recommend this automotive shop to anybody looking for someone good
I am very happy with the way Mike runs his business. In my opinion, very professional and very reliable.
OnTrack has been reliable for every service need. Various cars of the course of many years. Customer service makes it an extra no brainer to keep coming back!
Mike and his team were professional and timely.
On Track Automotive is a great place to bring your vehicle if you need servicing. Personnel there are friendly and professional. Mike G. is fantastic and he goes the extra mile to make sure you are informed of what is going on with your vehicle. I would highly recommend On Track to handle anyones needs.
Mike is the best! Hes very responsive, professional and down to earth. Hell explain everything to you and prioritize your needs. I was so impressed with how quickly he was able to fix my truck and make me feel like a part of the process and always in the loop. Highly recommended!
Mike was so professional and friendly. I was getting the runaround at my local dealership and decided to bring my truck into Mike from some referrals and Im so glad I did. He did the inspection and tune up on my truck, walked me through everything and helped me understand and ask questions. He fit me in quickly and dedicated time to the repairs, Im so grateful I found Mikes shop! He also knew I had a road trip coming up and clean my headlights lights for me, they look brand new!
My wife and I have taken our cars to On-Track for over a decade and we have nothing but praise for the business. Mike EARNED our business through years of dependable work and generally being a good guy. As a quick example, my wifes Saturn broke down and another shop quoted a $3K repair bill which included every possible problem. My wife called me in tears as she didnt have the money. I called Mike and described the bill. He calmly separated the urgent issues from those that could be postponed and was able to get my wife back on the road for $750. (Its still running today!)From that moment forward, OnTrack was our shop. If you want honest work at a fair price, OnTrack should be your shop too.
Ontrack is awesome. Mike always takes care of customers really well. My new vette has been maintained there since 2004.
Mike and his team are simply terrific. They are knowledgeable about all types of cars, are honest, efficient and reasonably priced.
I want to thank Mike and his team for their great work. I really dont know a lot about cars. But Mike helped me a lot with my big issue. He spent a lot of time with me trying to find out the best solution in my situation. Thanks to Mike I can save my time and money, that is really important to me now. I really appreciate in Mike that his relationships with people are based on a good faith. Im sure I can trust Mike and his team. Thank you guys. I would definitely come to you again. I wish you all the best!
I highly recommend this place. Mike provides very efficient service with reasonable and honest pricing. As we are sheltering in place, Mike was able to set up a contact-free service with me. He provides pick up and drop off services, and I paid him over the phone. After agreeing on price, date, and time, Mike picked up the car, completed oil change and tire rotation, and returned my car all within 2 hours. All interactions were done over emails and phone calls. This is my second time using their service and I am happy with their work both times. If you need some auto work done and would like to support small local business during this challenging time, look no further.
Excellent service both mechanically and customer service. Always the best honest car repair service.
Owner Mike was honest, thorough and really friendly. He let us know which services should be completed and why, which repairs could wait, and was prompt with updates. This shop had many rave reviews on my community’s social platform site, and I totally see why! Will be having our cars serviced here from now on.
Great customer service, always gets the job done quick.
Always a pleasure working with Mike at On Track. Honest and accurate estimates, reliable workmanship, and short turn around times allows me to entrust that I always get the best service On Track has to offer.
Honest feedback and quality service.
I had an oil change at On Track Automotive recently. I could trust to leave my car with this company and that I would get honest answers about my cars maintenance needs. The prices were good and reasonable. I also had a chance to talk to Mike and overall, really great business owner and person. Overall, a wonderful experience with On Track Automotive and I would recommend to others!
Brought my car in because the engine either wouldnt start, or would stall shortly after it did start. Mike and his team did a great job at figuring out what was wrong with it, as well as going above and beyond to make sure that the car was fixed right before I drove away. I really appreciate that Mike was fair with what he charged for the cost of labor. He was always happy to patiently explain what was going on with my car when Id stop by the shop to check on the repair progress too.My car runs great now! Thanks, On Track!
Always dependable and honest
Great service, fixed everything, reasonable price! Mike and his team are great.
Excellent service! Aaron is so helpful and professional. He reviewed everything with me in detail and stopped to confirm everything made sense. Billing was very clear, no surprises. I scheduled service for my car and everything was exactly on time. This will definitely be my go to spot for car service.
Great service, accurate diagnosis and very helpful in advising what is needed and whats not needed to do. They changed the tires for my daughters car and was very communicative as to our options and let us picked the one best suited to us. So far there arent any problems. Really appreciated the care and effort Mike and Aaron put into this shop. If we need repairs we will come by again.
Weve taken our cars here for years and always been delighted by the service - honest, respectful, clear information and a very fair price. Recently took my car - and they threw in a car wash/vacuum. Its even better than it was before.
Mike diagnosed my 2010 Prius after the engine was overheating. On Tracks fee was very fair. The vehicle turned out to have a pretty much ruined engine and it was not cost effective to repair it. Their sniffing instrument found fuel in the coolant system which was indicative of failed head gasket (most likely) or worse. I ended up donating the vehicle (as scrap/salvage) and bought a new vehicle. Anyway, thank you Mike for helping make my decision much easier!
Over the past several years I’ve taken my car for service here, and every time my expectations are met or exceeded with above and beyond service, knowledge, honest and non-sales recommendations that are right for me and my vehicle. The price is always fair and estimates are thorough. Mike and his team get my vote for Best Auto Shop!
These guys are great! This is how business should be done. It’s hard to find honest car mechanics but these guys truly want to make sure you are taken care of. Great service all around!
I just moved up the Peninsula and am so glad it brought me closer to On Track Automotive.Mike and his team are trustworthy, honest, and reliable. I highly recommend them.The place is small and with limited parking but they get they are efficient.Thank Mike and the On Track team for making sure my car is safe and reliable!
Mike has got to be one of the best mechanics on the peninsula. Period.He has grown his business very well even through the 08 debacle.Now he has a new team and a new app making both of our lives easier...Why go anywhere else?John MaierhoferVehicle: Dodge Grand Caravan Service Date: 02/21/2018Review Created: 02/21/2018 11:08 PM
Excellent place to bring the car. I have been two times. The owner is pretty nice.
Brought my car here for years. And they are STILL OPEN FOR BUSINESS. No idea why a recent review claims otherwise- I just spoke with Mike to make an appointment.NOTE NEW LOCATION:On Track has moved and is now at 1101 California Drive, NOT 1129.
Went to On Track for a smog check. Thought the staff was friendly and accommodating. They worked with my urgent needs and I felt they were honest and upfront with me. As a result of the positive experience, On Track has become the first place Ill call for any future vehicle maintenance.
I learned of On Track Automotive through my work. The partners cars were being serviced by this business so I thought ..Lets give it a try. Ive been a loyal customer for 12 years. I would recommend Mike and his crew to anyone that needs honest mechanics that love what they do for a living. Its shows in how they communicate with their clients and the work product. When asked if I take my car to a BMW dealership I laugh and say NO WAY ONLY ON TRACK!
On Track is my go-to repair shop for the last 10 years and 5 different vehicles (Asian & European). They are friendly, honest and good communicators. The work they do is high quality and on time, which makes it easy to plan into a busy day. They have always been clear about pricing and costs of repairs. They also inform me when they find a new issue and for my authorization, which is great. It also is nice to know theyre informing me of problems that could develop into more serious ones later. Last year they moved to a new system which means I get reminders for service intervals and can also get electronic copies of invoices instead of more paper files.
Friendly and knowledgeable service, and they did an amazing job cleaning my car too.
I just had my Subaru WRX 30k maintenance done here after calling a few shops for price quotes. When I first called for a quote I was routed straight to Mike. I called back hours later to schedule the appointment and I was routed straight to...Mike again. That sort of accountability stood out to me.On picking up my car Mike remembered that I had said I was going to replace a few air filters myself but that he had mistakenly added those on the original estimate. This came out without prompting him on my end and led to the final invoice being lower than the original estimate. Nice!
Super friendly staff, that treated me with respect! I couldnt be happier with the service, both behind the counter and under the hood.
I have been a customer at On Track for about a year now and really appreciate all Mike does to keep my car going! From structural work to regular oil changes and car check-ups-Ive been really happy with everything they do for me.
I still bring my car to Mike at On Track even after moving to SF. Hard to find a good mechanic, so Ill drive out of my way to On Track
We were on vacation on our way to Alcatraz when our vehicle threw a belt. I sent my family on ahead on Uber and got the vehicle towed to the shop. Once there Mike insisted I Uber to Alcatraz and join my family. I did and had a great day with them. Ubered back to the shop and my vehicle was almost ready with a new alternator and belts. Out the door and back on the road by 5:00pm. He was gracious enough to work us in to the schedule so we could get back to our vacation. Drove another 3,500 trouble free miles to finish our trip and get home. They even called two weeks later to make sure I made it home with out any troubles.Thanks for saving my vacation.
Howzit all. Ive been bringing 93 Chevy s-10 blazer to On Track Auto for the past 7 yrs. This is the best one stop shop for you and all your auto servicing needs. No joke. Bought my suv new back in the day and mike and his crew have been keeping it running like new. Their Quality of work, honesty, and experience is 2nd to none. You can spend more time and money looking but youll be pleasantly surprised what many of us already told you. What you waiting for? Aloha.
Mike is a very honest mechanic. Highly recommend!
FAKE REVIEWS: PERMANENTLY CLOSED. Gate is locked and all equipment has been removed.
Ive been an On Track customer for about 3 years now. Theyve taken great care of our two cars and always acted with the highest integrity.
Solid repair and service- these people at On Track do it right.
Fast turnaround and great service!
Top notch service!
All of the abpve