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Star Auto Center
3025 W Olive Ave, Burbank, CA 91505, United States
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Star Auto Center

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Ma
Review №1

Jerry makes sure to get me genuine parts right on time, never substitutes to after market. Pricing is reasonable and only what needs to by done. I never worry about parts, work or over pricing. My girls and I love it! Rare to fine a loyal trust worthy mechanic nowadays!!! Thanks Jerry!

Ta
Review №2

Im coming here from here on out. I came here for an oil change was finished in 30 min. Didnt need an appointment. The prices are fantastic. Costumer service is excellent. They have parking. Definitely recommend.

Er
Review №3

Shady Business Owner !!! This man wasnt aware I have a bit of knowledge in cars. Went in for a brake fluid change on my Toyota. As soon as I pulled in after calling for an appointment, the owner approaches me with an old dirty bottle of Toyota OEM brake fluid in his hand, trying to show me that hes going to use original Toyota parts for my service. Turns out he actually used a much cheaper aftermarket brand that can potentially damage a vehicle in the long run. And in the end, he charges me about 30% more than the Toyota dealership would have charged, and they actually use the correct Toyota OEM fluid. I guess hes gotta pay for that fancy Mercedez in the parking lot one way or another right? Thanks a lot pal. Ended up going to the Toyota dealer later on to get the entire service re-done in fear of my fairly new car getting damaged by the incorrect fluid in the brake system.

Re
Review №4

Great business and they take excellent care of their customers. Best pricing around! I tell everyone about this place because they won’t screw you with high prices and unnecessary repairs. They truly want to make sure your car runs great! I will never take my cars elsewhere. Even if it’s just for an oil change go to Star Auto Center!

Ca
Review №5

We have brought the car to them for the last few years and we have been totally happy BUT what they did for us during this crazy times went over and above what I would have expected. I appreciate how they went out of their way to help me get my car fixed and then delivered it back to me. I will be a loyal customer forever!!

Fa
Review №6

Thanks for the heads up that my name was used without my consent. You guys are great, I’ve let my lawyer know and hope you guys get lots of further business for your honesty in sticking up for an innocent guy like me! And them!

Sy
Review №7

Very lucky to have found an honest professional mechanic. He explains all repairs and also provides you a detailed invoice. I highly recommend his shop.

Em
Review №8

I didn’t have a great experience here getting my car fixed. I had to go back in again for two things that initially wasn’t fixed properly and was assured they would be fixed afterwards only to find that my AC was still not working. I’ll need to take my car to another shop now during COVID because having a working AC is essential if you live in SoCal especially during the summer.

Jo
Review №9

These guys are fantastic. I understand a bit or two about this business from my past, and I can say that they are honest, reasonable and reliable. Use them.

Ka
Review №10

Best experience we couldve asked for! We are on a roadtrip and stopped here just to see if they could help with all of our problems. A couple hours later and we had the AC drained and refilled and fixed, front and rear breaks and rotors replaced, and pads for emergency breaks replaced. All this was at a very reasonable cost and we knew we werent getting taken advantage of. Not to mention they were super friendly and stayed late to finish their work.Thank you so much!

Al
Review №11

Absolutely the BEST!!! Always on time and budget. Great work for a fair price wish Icould leave 6 stars.

An
Review №12

Phenomenal service - Jerry and Angel were extremely knowledgable and explained in concise but through fashion exactly what went wrong with my X5 after it stalled and shut down in the middle of a busy road unexpectedly. Service turnaround was also incredibly fast - vehicle brought in on Saturday and out of the shop by Tuesday evening with Monday being a holiday. 10/10 would recommend and definitely a go-to mechanic in the San Fernando Valley/Burbank Area. Id make the drive there from west LA to have Jerry inspect and work on my vehicle. They wont let you down!

Ab
Review №13

Star Auto is the only place I recommend whenever my friends ask where they should go for their car troubles. Jerry and Angel are two of the most helpful and kind people I have ever met. They are clear when they explain what issues there are with your vehicle and never talk down to myself or my girlfriend. Which is a big deal to us. Never had a bad experience with them. Go to Star Auto, people!

Da
Review №14

Friendly, honest, great work and good prices. Grateful I found this place. My go to every time.

Bo
Review №15

I go in without a appointment usually on a Saturday always greeted by a friendly person, given a fair estimate, repaires done fast and back on the road on a timely basis I am pleased with the work and atmosphere 😀. I know I have found my cars 🚗 repair shop. Bob D. Hollywood, Ca.

Ma
Review №16

Star auto was great! Super fast and very easy to work with. They changed my oil and patched a significant hole in my tire in no time. Definitely recommend!

Ch
Review №17

Great mechanic. Great experience. Great everything. Definitely coming back again!

Ad
Review №18

This place is amazing. Great prices and sheer honesty. Both Jerry and Angel have helped me and they show me what work my car needs, explain what they’ll do, and get it done fast. I’ve never felt talked down to, like I do at just about every other auto center. I’m only going to Star Auto as long as I live in LA, and I’m recommending them to everyone!

Ki
Review №19

Fantastic service! Friendly, accommodating, reasonably priced, excellent workmanship. Their customer service is above and beyond!Highly recommended and trustworthy!

Ra
Review №20

Very friendly service, liked their work

Au
Review №21

One of the best customer service experiences I have ever had. Shop had great communication and did an amazing job with my car. Would recommend to anyone looking for an honest auto repair shop.

Sc
Review №22

Jerrys a great guy. Very helpful and is a straight talker. His work is excellent and reasonable.

Br
Review №23

My visit to Star Auto Center was very pleasant and helpful. I needed a brake job and oil change and the job got done very efficiently and effectively. Jerry was very assuring and trustworthy and I will definitely come back here with anymore of my repair needs. Absolutely recommend this location to anyone who is looking for any form of automotive repair services!

Ad
Review №24

The guys here were very kind, honest, and helpful. My car broke down a little after they closed but they stayed open for over an hour and a half just to help me.They gave my a fair price for the parts that I needed and they fixed my car quickly. Theyre the best!

Ju
Review №25

Had a problem with my Jeep and the place I usually take my vehicles to kept jerking me around with the problem and dropped off in their customer service greatly. I found Star Auto on yelp and took my Jeep over early in the morning. In 2 minutes they were able to diagnose the problem and order the part. Part arrived in an hour and they installed it promptly. Star Auto is my new place I’ll take my business to for my vehicle service and maintenance.

Ra
Review №26

Welcoming, accommodating, and delivering more than expected. Just amazing down the the smallest detail. My GF and I had been on a long 11 hour road trip when half way back our check engine light came on. Star Auto Center diagnosed my issue FOR FREE, fixed the issue quickly, and even painted my license place frame since they over heard my complaints about it being all scratched up. Just increadable.

Je
Review №27

They staff is always friendly and accommodating. A good experience.

Ma
Review №28

Excellent customer service, Honest, Reliable, and above all else willing to work with customers.. Ask for Jerry, and you wont be let down!!!

ar
Review №29

I had issues with my AC blowing warm air and I was with the family going to Chik Filet and I was thinking maybe I can knock out two things at once. I called and talked to Jerry and without hesitation he said sure bring it by. Not only did he help me with my car he did it in a timely manner that by the time we were done eating the car was ready. Now it’s blowing cold air!!! Thank you so much!!!

Jo
Review №30

The best - Jerry and Angel are both absurdly kind and professional and have helped me on multiple occasions. My new mechanic of choice!

Ek
Review №31

Do not take your car here fraud alert and scams. They will steal your info and credit card info and do id theft. They say they will chamge your oil but will keep your old oil in the car. Beware of this place the guy jerry FBI OFFICE .Is doing a investigation on him and hes wife . Please stay away from this place .

Al
Review №32

Great, friendly, expert service. Convenient Burbank location. All good.

Br
Review №33

Wonderful experience. Really attentive and thorough. I felt totally taken care of.

Review №34

We were completely satisfied with the repair work here

Al
Review №35

Fantastic service! Theyre always ready to help.

Bi
Review №36

Great service! Fast and quality work.

To
Review №37

Great service, great prices and its an honest shop. My new go to place.

Ma
Review №38

Great mechanic, efficient friendly and not pushy

ac
Review №39

Nice place!!!! Efficient Work!!Strongly recommended

Information
7 Photos
39 Comments
4.8 Rating
  • Address:3025 W Olive Ave, Burbank, CA 91505, United States
  • Site:http://starautoburbank.com/
  • Phone:+1 818-859-7911
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto body shop
  • Auto tune up service
  • Brake shop
  • Electrical repair shop
  • Engine rebuilding service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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