Su
Sure Stop Automotive
108 W Brandon Blvd, Brandon, FL 33511, United States
Comments
Be
Review №1

Michael and his staff are great. I will go there from this point on for ALL my car services. His sister Michelle is always wonderful, she is so friendly and kind. We chatted like weve known each other for years. Do you need work done to your car? Go to see Michael!!

Ro
Review №2

This shop took care of me when I couldnt find an opening anywhere else on short notice. Its a family owned and ran business with years of loyal customers. I see why now and I will be one as well. When you find an honest mechanic with reasonable prices, you need to hang onto them. Cant say enough, go see for yourself.

He
Review №3

I went to them a couple times before welder did a good job on exhaust, recently went again an was completely ignored . Bunch of employees but ignored like I was a ghost when I asked about getting something done to a car . One replied quickly then was never followed through . From small business in towns like Brandon customer service should be number one . Attention to all customers no matter what race, appearance and time and day it is should be important. I felt like I was just out casted from service even though they were going to close soon it would of still been nice for one of them to see the vehicle and what I was talking about . Poor customer service .

Te
Review №4

Made an appointment and dropped my vehicle. Was quoted a price and then it changed from the quote. I declined the work and went to pick up my truck and they lost my keys. Luckily I had a spare set. The owner gave me $20 bucks but still, not cool to go back on your word.

By
Review №5

Quality work courteous the auto technician Millard is one of the best manager polite Quality quality work and very happy thank you for your service Ill be back and advertise for them anytime word-of-mouth is the best advertisement

Am
Review №6

I would Highly Recommend this shop Top Quality Workmanship good knowledgeable staff with personality to assure you of all your mechanical needs and good prices

Mi
Review №7

They did a great job

Ca
Review №8

They were very punctual and Brandon the mechanic did awesome job !!! I would recommend this shop to anyone who has car trouble !!

Li
Review №9

My car was stuttering and breaking up. To me it sounded like a plug wire was not working or some type of electrical problem. Well, they charged me $725 and replaced parts that they never called me to okay with me. They have no customer service abilities and they had my vehicle for two weeks. I was so upset. Who can go without their vehicle for two weeks. My gosh! Definitely go somewhere else. These guys are no good. They make promises they cannot keep.

Ha
Review №10

Ive been going to these guys for years! They must be in some kind of financial trouble. The mechanics are not of any quality at all. That is, if they show up to work. The place is running in to the ground. They are charging premiums and asking customers to pay cash so they dont have to pay taxes. Go somewhere else! Go to Bennetts Auto on Windhorst. Much better competent people. I saw a customer towing his car away from Sure Stop. They are the pits now!

Ro
Review №11

Very professional, highly recommended

Vi
Review №12

I have been going to Sure Stop for almost 15 years. I called last week to find out what they would charge me to put in a power steering pump, plugs and wires. I was quoted $150.00 to do the work. I was bringing the parts. I was told to bring it in on Friday morning.I get there Friday morning and was told no they can not do the work and not for the price I was told. Was told to call Monday, 08/24/2020 and see if they can fit me in this week.Needless to say I left and will not be back. Got the work done somewhere else.It is sad to see the shop go downhill after all if these years.

Ju
Review №13

This place is like really dirty. Do you think these guys would clean the place? They dont have sanitizer and no one wears a mask. Go to another place. The second thing out of these guys mouths was if I could pay cash. What? Okay....this is not a shady business. No place to sit. No wifi and just dirty. Yuck!

Be
Review №14

My Land Rover discovery blew a head gasket late one night while I was on a job. I had my vehicle towed to this shop that night and they had already diagnosed and ordered the necessary parts by morning. I completely depend on my vehicle for work so I was expecting to be down for weeks, but I was able to be out and rolling by the beginning of next week. I can’t thank them enough for saving me and my small town business. God bless!

Jo
Review №15

These people are the pits. They are rude. They dont know what they are doing. All I needed was an AC evac and recharge. The maching does this for you. How hard can it be? They charged me over $350 for it claiming how freon is so expensive. Go somewhere else for sure.

Ja
Review №16

I knew these older gentlemen are running a scam operation when they asked if I would pay cash and they would not charge me state tax. I agreed since they had my car and worked on it. I know they overcharged me, but it was not to the extreme. I would go to another place if I were you. Not professional at all.

Ke
Review №17

Always take care of me. Dont try to charge me for something I dont need.

kc
Review №18

Sure Stop takes care of me and is always fair and professional. I dont take my vehicles anywhere else.

Sc
Review №19

Ask for Phil. These guys are honest to the core!!

al
Review №20

The owners are excellent people and will take care ❤ of you 😊!

Ma
Review №21

Highly recommend for exhaust/muffler work. They fit me in same day and very reasonable on price. Good group of guys!! Thank you!!

Ei
Review №22

These guys are the worst. There ar kids there who dont know what they are doing. Two old men will be at the door with no bed side manner. They have mis-diagnosed my car three times. Im tired of going back there and they do not make me a priority. Go to Bennetts Auto Repair.

Ho
Review №23

Decent cost for quality work. Just had alternator and breaks all the way around... Total cost was less than $650.00. Al and his crew are great.

Ja
Review №24

I had a break line leaking and my water pump was leaking. I am from out of state and I have had issues with shops in the past taking advantage of the situation. He was friendly, gave a good price and repaired what needed to be done. I would definitely take my truck back there again.

Ba
Review №25

My heat shield was rattling super loud & I needed it cut off, they got me in same day (huge for me) and had it done within 15 minutes. And beyond affordable!!!! I can’t recommend them enough. Very kind and professional. I’ll be going back for anything I need and telling family & friends!

ra
Review №26

My wifes car broke down in Tampa she had a problem with the battery somebody tried to jump it and jumped it the wrong way, and blow the battery and a main fuse, did not know any one in tampa being from deerfield beach, she had it towed to this place and they are the best.i myself being a retired mechanic and out of town made one phone call and i know i was in good hands just on how he talked to me and explained the problem. this place is very trustworthy and true to their word on what they fix and will not do anything without explaining to the customer what exactly is wrong and how to fix it THE RIGHT WAY.......

Al
Review №27

When in doubt check your car out at Sure Stop. Reasonably Priced, Fantastic Work, and a Friendly atmosphere.Meineke and Tire Kingdom wanted over a grand to fix three small issues, whereas Sure Stop helped me out instead of throwing an unreasonable amount my way.Sure stop is extremely helpful.10/10 Definitely going back when the need arises.

ji
Review №28

I dropped off my car at Sure Stop for a free diagnosis of the AC system. I was treated rudely by whom I believe is the owner.After I dropped my car off, I was called back with the diagnosis and cost to fix. I then decided not to go through with it at that time. When I returned to pick up my car I was told that there would be a $65 charge for freon that was added. I did not give any prior consent to any charges, and I told him that. He then said just take it and go in a rude manner. I did absolutely nothing wrong.I had them do a repair on my car just the day before. Incredibly stupid to treat a customer or potential customer that way. Business 101.

Sc
Review №29

Just dropped a classic car off.

ge
Review №30

Its family run and they understand vehicles better than all others. I have been bringing my vehicles here for about a decade! That says it all!

Mr
Review №31

Great Guys! Great Prices! Theyve done 6 of my exhaust systems perfectly! Flowmasters Growlin!

Ja
Review №32

Paid 150$ for a muffler delete/ took them 2 full days for an hour procedure- after picking up my brand new bmw 428i it started to not run correctly and they told me I had to put my old muffler back on- something they couldn’t do for another 3 days. Terrible service never will go back again .

Je
Review №33

Very professional and courtesy and reasonably priced drop my vehicle off for a tune-up and was done the next day had to wait on Parts highly recommend.I brought my other vehicle in to put dual exhaust system on air sounds phenomenal again great price and very knowledgeable great customer service.

ji
Review №34

Diagnosed issue, took care of it,reasonable price,in and out...👍👍

Le
Review №35

Took the time and made sure my Jeep sounded amazing. Very fast and quick

Ri
Review №36

Great friendly people 👍

Ji
Review №37

Inexpensive. Fair. I recommend these guys for sure.

Ca
Review №38

The best ever! Honest and excellent!

So
Review №39

Horrible service everything was cold.

Ji
Review №40

Friendly and helpful staff, great prices

Li
Review №41

Very nice place.

Ja
Review №42

Welder on sight was rude, refused to set up exhaust the way me and my friend wanted and to top it off the exhaust he welded for us has exhaust holes and the welds look like they were done by a kindergartener.

Information
42 Comments
3.6 Rating
  • Address:108 W Brandon Blvd, Brandon, FL 33511, United States
  • Site:http://surestopautomotive.repair/
  • Phone:+1 813-654-4757
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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