I had Terry. She was so wonderful! My cuticles have been soooo dry with all the hand sanitizing and I’ve definitely been picking at it. She was so gentle and took off as much as she could that was safe. I got a new acrylic set and showed her a picture of the design I wanted and she did it PERFECTLY!!! This place also has a lot of options from dip powder, to another form of gel, lots of colors too! . It’s great, definitely coming back!
The entire staff at Rubys was very kind and talented! My friends andI visited and they did a great job with everything! Great selection of colors, attention to detail, and extremely reasonable prices for the quality of the service. Would highly recommend!
I found Ruby’s when I lived in the area and still drive in to get my nails done there. I’ve been going there for years and I am never disappointed. Each person who does my nails puts a lot of attention and care into their work. The gel manicures I get last forever and rarely chip within the first 2 weeks - and I put my nails through a lot. It’s also nice that they remember me, even masked up or when they’re really busy. I wouldn’t and don’t go anywhere else.
Awsome nail salon, Anna is the best, always dose a wonderful job on my nails
My pedicure lasted so long and remained perfect. The nail technician was strict with the details and the results were beautiful.
I looked at the reviews before going to Rubys nails on Massachusetts ave in Boston and they were a little better than the rest. After spending a day at The Museum of Fine Arts ( which is a beautiful museum) I took my friends 12 year old daughter to Rubys for her birthday.I was looking to get a manicure/pedicure for her. This was my first time in a nail salon and I was impressed.The lady said it will be a half hour wait so while you are waiting you can pick out a color, within 10 minuets my friend was asked to sit in the pedicure seat. Daisy was my friends personal manicurist, she was awesome, very professional and took her time to do the job right. I felt very comfortable on how Daisy was treating a 12 year old girl in a grown up world, and yes I would go back if I was in the neighbor hood. God Bless.
I love going to this Salon. Everyone is very skilled and detailed in their craft. Highly recommend.
I love it here! The girls here are all professional. They will listen to what you want and how you want it and they make it work! They are worth the wait and their service is worth every penny! I wouldnt change them for the world!
I called for a last minute appointment and they same come now! I had a great mani pedi combo with a very skilled young man, I forgot to ask his name. He did both services and everything was great. Moved recently to this neighborhood so will be back!
Best nail salon in Boston- attention to detail, amazing foot and hand massage, and incredible service!
I had Ana do my nails and I love them!! Curve with unicorn Gel perfection! So glad I found this place on yelp. Im making it my new spot to go. Highly recommended.
This place is surprisingly good! I took my boyfriend and they did a nice job for our pedicures and my manicure. The prices are very fair for the Boston area. Though the studio could be a bit cleaner overall, they pay close attention to hygienic standards when it comes to working on your hands and feet. Recommend!
I usually go to Rubys because its close to my house and their work is decent. However recently they have been so terrible. In the last few months, I have had poor experiences with them. My experience last week was the worst. I had gotten my nails done at home (outside of the city), gel, and they were great, lasted 2.5 weeks. That is usual if they are done well. I got my nails done on thursday (4 days ago) at Rubys and first of all the woman was rushing because there was one person waiting. She barely gave me a manicure. Its been 4 days and 3 of my nails have chipped and 5 of them have broken. That is called a poor job. Let me say again that the time before that my nails did not chip, did not break and latest for over 2 weeks.
Lovely place to go and very friendly staff
Just visiting Boston and now I wish I lived here just to get my nails done at Ruby’s. They had a wait but it was more than worth it. Best place ever!!!!
Very expensive 100$ for a gel mani & pedi no design or nothing and they dont tell you until you are done and no price signage anywhere, and cash only.You can go somewhere else for a decent price for a simple gel mani & pedi..Fair warning!
The staff does such a great job! I love my nails every time. So many color options for dip. Very affordable prices.
They need to consider discontinuing eyebrow service. Every time i have went here there is always a hour wait for this service. You can call in advance and they may tell you 5-10 minute wait however that is never the case.
Awful! Kept falling off and I paid good money for them too to have the silver flakes on a fill... never again, 3 nails fell off in the fill time which is 2 to 3 weeks. Then they charge you for every mail that breaks even if it breaks the next day...so bad, I wouldnt recommend unless you want to be scammed or waste your money, either or, good luck with that place. Im good though.
The place is truly unreliable. When they feel overwhelmed they kick people out. Denied me service for extensions 1 hour and half before they close, After I called and confirmed that they have people to do extensions.
I love this place! Kelly did a wonderful job cleaning my cuticles after I let them get dried out. They do get very busy but are super quick for the most part. Love my mani from here!
I dont know why I left this place. Everytime I come here I am never disappointed. I will remain a valued customer. The pedicure and manicure was so on point words cant even express!!!! Definitely one of Bostons best nail salons!!!!
Skipped over me to help someone that was white first but I was there first. Did not acknowledge my presence at all. I guess my money wasn’t white either.
Arrived just after opened, only 1 employee. Waited 20 minutes for rest of staff to arrive, then told to wait 20 more minutes(which didnt look feasible), so I left. Not cool.
Probably the worst nail salon I have ever been to. Horrible job at gel manicure. The lady who did my nails wasn’t gentle at all and my skin had cuts all over and was bleeding. I picked a brown shade from their palette, she didn’t inform me that it was a mood changing color.. she started painting my nails and after a min or two it changed to a different one. When I asked her about it, she told me that it was normal and would change back but it stared turning into a strong sky blue color and didn’t seem like it would change back to the brown I saw earlier. When I asked her about it, she said she didn’t know why that was happening. The lady in charge came over and in a very unapologetic and rude manner started telling me that I should have known it’s a mood changing color. Which didn’t make sense to me at all. If I wanted a mood changing color, I would have mentioned that. If for some reason, the color I picked was only available in mood changing mode, she should have informed me about that before starting to paint my nails with them. Anyways, she walked away and said the only thing she can do is scrape it out again and repaint. By this time, I was already traumatized by the scars and bleeding and didn’t want to go ahead with that option. When I showed her my bleeding skin, she said it’s normal and I should be strong enough to handle it if I want gel nail paint done. I have been to a lot of nail salons before this and this has NEVER happened to me before.Overall -Extremely disappointedToo priceyWouldn’t recommend even if you had money to throw awayWould suggest if you want to go in for gel manicure and would prefer coming back with scars all over.
I always get gel and my nails grow long, and I wanted them trimmed a little and they now couldnt be any shorter in my opinion. I cant even be happy that theyre fresh and a pretty color because she cut my long nails completely off! 😡
Very Good Nail Shop! My Cuticles Never get the Best care and attention anywhere else
Went around 11am with little to no wait time. They were very friendly, took their time, and just did an overall great job. Will be back!
Great place to go, everyone is friendly and its affordable. never have gotten my nails done so well and it was fast!
Great place the people are nice. Its small so its not alot of seats for people who are waiting
Very rude staff.. this was my FIRST TIME HERE. When you walk in you write your name in a book and what you need done. They have you choose a color which isnt much of a selection. they had the slowest worker in there do my feet which took over an hour She took her time and still did a SLOPPY JOB they knew I had acrylics and needed a GEL REFILL but didnt bother to pair me with a someone that could do my nails right after. When I complained about the service and the time it took to get my feet finished and how sloppy the paint looked, 3 of the staff members said a few words in their language laughing and smiling at me and a woman who lied about being the owner after the fact told me I would have to another hour to get my nails done. I was in the salon for 2 hours already, I called ahead of time to ask about their services, they also told me they werent busy at all. This was ridiculous I hated my toes so I had them remove the polish, I paid and went somewhere else. The other salon I went to told me whoever did my feet DID NOT do a good job with taking care of them, I will NEVER go here again. It was a waste of time, but if you dont care about quality of your nails, this place is definitely for you!!
I guess Ill play it safe and give them 3stars on there name alone because personally Ive never been there sound like they think there nails are as good as rubies I k ow dimonds R A GIRLS best friend but ru is are worth more
The owner rushes through everyones nails. If you go there just dont go to the owner shes rude!! 😠
I usually never write reviews but I am writing one because this was the worst nail experience I have ever had. I went in to get my acrylics removed and just get gel. The women removing my acrylic tried to rip them off and actually ripped off half of my nail bed after I obviously was flinching and expressing I was in extreme pain. I was in so much pain and dissatisfaction I decided to get clear manicure so I could leave as soon as possible. I am only posting a review for the safety of others and I hope no one has to go through this pain.
They did such an amazing job on my acrylics highly recommended!
Loved the experience! Ask for kelly shes done a wonderful job
Even though the wait is pretty long, its definitely worth it! Ruby Nails never disappoints
Very rude & when my nail broke for the second time they refused to help me or fix my nail because they were closing. However that is very bad costumer service & I will not be returning.
Kelly is my girl! She is so talented
Havent had a bad experience yet. Best nails in Boston !
I love it the place is grate and the personal is excellent,,, beautiful service,, I recomended it
I got my a pedicure on palm sunday. I had to talk the girl through everything thatvhad to be done. When i got home i realized how awful the paint job was. They told me if i couldnt come right back before they closed they couldnt do anything for me. I had to get a sitter to go there. Needless to say i couldnt make it back. I use ro go here all the time but there entire staff changed over and 2 of the girls working there now look like there in 11 grade. Needless to say i will not be going back. Its a shame. Awful customer service and the side conversations are out of hand. Go down the street to hollywood nails. Better service
Ask for Theavilay! She does very high quality nails and waxing and has great customer service skills!
This is the worst manicure in my life🤬🤬🤬
Awesome
Loveee
To much stuff