user
Xcalibur Home Services
408 Business Center Dr Suite B, Birmingham, AL 35244, United States
Appearance
Xcalibur Home Services

Comments
Jo
Review №1

We had an issue with the AC unit not cooling. They were referred to me by a friend, so we called them up and Ben was quick getting us on the list for same day service. Great company! Great service! And a cool logo that stands out! I’ve noticed them all over town multiple times. Thanks again! I would recommend to anyone.

Ne
Review №2

The company responded very quickly to my request to replace a roof fan. The next business day it supplied an estimate and did the job that day. Who could ask for anything more? Very nice personnel too It was amazing especially since several other companies never reacted at all to my request.

Sa
Review №3

Chad came out in order to fix the wiring under our house that controls our dishwasher. He was very professional and kind throughout the whole process and explained exactly what he was doing and why he was doing it. He also helped me find other concerns that I had and told me what I would need to do to fix everything. He took the time to go through a lot of concerns I had after buying an older home. Definitely recommend this company and will use them again!

Br
Review №4

Came home from vacation to water damage and a faulty AC unit upstairs. I reached out last night and Ben responded immediately- we have a 10 week old and the upstairs where he sleeps is where the AC was messed up. They were on time, very professional and they got us up and running. Plus the price was very affordable for the work they did. Will definitely use them again. Thank you for fantastic service!

Ra
Review №5

Ben was wonderful! He arrived on time and worked quickly. We have used several companies and independent contractors for many years and have never had this great of an experience! We know who we will use from now on. Ben was knowledgeable and personable! Thanks!

Pa
Review №6

Was referred to Xcalibur by my usual general contractor. Xcalibur was very professional, they answer the phone promptly, they show up promptly, they are capable of following instructions well. They treated me well, and acted like they valued my business. They noticed a number of faults in my aging electrical system and recommend prudent affordable corrective measures. I own a number of rental homes and expect to be calling on them again. thanks Xcalibur!

Do
Review №7

My technician took time to fully listen to and understand my circumstance. He also walked me through everything he was doing and explained the probability of success and what might create potential problems in the future.

De
Review №8

I made a call to get serviced and had Ryan come out the same day to look at our AC unit, and scheduled to have it replaced the next day. They come in a timely manner and are professional. They had everything done in less than a day which was great! Our AC is working better than ever, thank you so much!!

Ji
Review №9

EXECELLENT services, technician very professional, fixed our problem quickly, took time to go over all the issues and how to check things in the future, btw it was an emergency call, they arrived as scheduled, highly recommend these guys,, we took their annual maintenance plan because of their service,, you can trust them

Ma
Review №10

Very intelligent and knew exactly what to do and explained it well. Hands down the most knowledgeable HVAC person I have ever dealt with. I feel confident that I got the best service I could possible receive.

Sh
Review №11

I called Xcalibur the night my AC went out, and they were out the next day and fixed my AC! Very professional, efficient and economical. Highly recommend!

Ma
Review №12

I cannot rave enough about my recent experience with Xcalibur Services! I was out of town and the house was empty, but I let the landscaper in to get something in the garage. That is when he found water all over the floor. It was 9:45 at night, but after discovering that the water was coming from the heat/air unit, I called Xcalibur. The owner himself came out late on a Friday night, diagnosed a faulty outlet that had turned off the unit, cleaned out the clogged lines, and had the unit back up and running. He even performed diagnostics after to make sure it was not due to the unit itself freezing up. We would surely have had damage to the drywall and other items had the water continued pouring over the Memorial Day weekend.I strongly recommend all clients becoming Comfort Club members. This is the third time I have used Xcalibur and have always been happy with the service. They issue a lifetime guarantee on recommended repairs with a “no lemon” warranty. I am not affiliated with anyone in this business, nor even know their last names, but so far I have always been impressed; that is so rare in the business world these days that I had to shout out massive kuddos!

La
Review №13

I reached out to Xcalibur services because I needed a light fixture installed in my home. I had a tight deadline. The operator was extremely helpful and friendly. She said she would try to get me someone that day. They were able to squeeze me in. The service men were great. They were nice, installed the lighting within 30 minutes, took the old light fixture and even cleaned the area after they were finished.They conducted a free electrical safety check and discovered a few things that needed to be fixed. I would have never known this was an issue without it.I would highly recommend them and will use them in the future.

Ti
Review №14

I always research before I make a big purchase.My neighbor used Excalibur after getting 5 other quotes so I gave the owner a call. The whole team was friendly and professional. Other companies told me it would be weeks before they could get to me. I had a quote within hours of calling them and a full install in a few days. I really feel good about the work that was done, the product (Bryant) and the price I was quoted. Will definitely use them for future hvac service.

Ro
Review №15

Everything about the experience was first class. From the intake call, to the communication from the tech who was in route, to the value of the pricing. Any future HVAC issues I will contact Xcalibur first.

Er
Review №16

I have never had an issue with any service from Xcalibur. The technicians are always knowledgeable, personable, and professional. Hands down best in the business.

Cy
Review №17

Storm took out the power on a Saturday night. Problem was not something the power company would fix. XCalibur was out there the next morning to evaluate and begin replacement/repair. Full power was restored by Monday morning. XCalibur coordinated the city inspection. They handled everything politely and professionally and kept me updated through the process.

An
Review №18

Xcalibur came to fix our AC in record time. Their technicians are always professional and and efficient. Trustworthy company. Look no further for your HVAC needs!

Ma
Review №19

Can’t say enough good thing about this company. On time, thorough, and customer oriented. From start to finish the focus was on our needs and what our issues were. Could not be happier with the solutions they provided.

Sh
Review №20

I have used Ben and his company previously. He is always punctual and professional. We had a new AC system installed and are very pleased with the results. Thanks Excalibur

Ni
Review №21

The technicians were knowledgeable, fast and they cleaned the area after their work was done.

He
Review №22

They sent out a very experienced team and did a great job. The new AC is working fine would recommend them to anyone that needs AC work.

Wi
Review №23

I really like that these guys show up when they say they will, do the work they say they will, and no hidden/surprise fees. They seem like they do a lot of prep before they show up, because their visits are quick and painless. They have always been extremely professional and I have no concerns about leaving them to do their work in the attic or basement while I go back to my home office.

Em
Review №24

I have used Excalibur for multiple services including electrical repair and HVAC issues of all kinds. Excalibur has always provided exceptional service and I always feel well taken care of. They always help me get the best value or deal that works best for me. Integrity is very important to me when it comes to home maintenance and Excalibur has integrity.

An
Review №25

Excalibur is fantastic. They came out today and within a few hours Matt and Roy took down 6 old fixtures and installed 6 brand new ones. They cleaned up after themselves and took the trash with them. They were awesome.This is Matts second time here. He installed a fan for me several months ago.My house is beautiful!! I highly recommend them!!!

Be
Review №26

I needed to get my air conditioning system repaired. So I called several HVAC companies, and I quickly found out that the repair cost was high enough that I was better off getting a new air conditioning system. So I did some research, and then I got quotes from 11 different companies. Of the price range of quotes, Xcalibur was among the lowest. So I chose Xcalibur, and the next morning, Ryan, Mark, Jacob and Zachary showed up and installed a new air conditioning system and furnace (I actually didnt need a new furnace, but the extra cost to add a new furnace to the a/c installation job was low.). The installation guys were professional (for example, they put on shoe covers before entering my house) and knowledgeable.Im glad that I chose this company. First, Ben and Ryan are actually honest people. Also, Ben and his employees seem to take pride in doing a good job. My new a/c system not only comes with the standard 10 year warranty for parts, but also a 10 year warranty for LABOR. Call other HVAC companies yourself and ask if they include a 10 year labor warranty on a/c installations. When they say no, ask them what the labor cost is to replace a compressor or an evaporator coil. Also, Xcalibur installed new line sets with my a/c system. But some HVAC companies cut corners by not installing new line sets.Since Alabama Power is my electricity company, I can track my electricity usage via Alabama Powers website or their app. My new Bryant a/c system uses about 39% less kilowatts than the American Standard system that it replaced. In just the first month of using this Bryant a/c system, I saved over $100 on my Alabama Power bill! I also found out that Bryant equipment and Carrier equipment come out of the same factories because they are sister companies.If I could give Xcalibur 6 stars, I would. But Google only allows me to give 5 stars.

An
Review №27

We were satisfied from the beginning. We received a call from someone immediately after we purchased our new lighting fixtures to schedule an estimate. Matt and Roy were very professional and did a fantastic job with the installation. We were very happy with the job they did. After the installation was complete, they cleaned up the area and left the house in excellent condition. We will definitely us Xcalibur for more of our home improvement needs in the future.

Re
Review №28

They brought the generator up to code and fixed the master ceiling fan. Excellent service!*I used this company again today (8/16/2021) and again great service.

Da
Review №29

Excellent service! Bobby and Roy were on time and had my light fixture installed quickly!

Ja
Review №30

Attic fan installation was done efficiently and timely. The team was very professional and quickly completed the project. I would highly recommend them to friends and family.

Lo
Review №31

We had had Excalibur come out and check out our Generac generator to see why it stopped running. Bobby tested the battery and several other areas to confirm that the starter for sure did need to be replaced. They were able to get a new one that day and install it. Superior Service! Will definitely use them again! Very professional, knowledgeable and timely!

Sa
Review №32

Fabulous service! Nick was amazing! Friendly, competent and product knowledgeable. Couldnt ask for more in a company. Would absolutely recommend to anyone.

An
Review №33

They were professional, on time, and friendly. We would definitely use them again.

Cr
Review №34

The fan was installed extremely fast. It did cost more than I expected but my house IS 60 years old 🤦🏾‍♀️

Bo
Review №35

I was more than pleased with Matt from XHS. He was professional and honest. Did not make make up extra jobs as he went along and did not pressure me to do more than I called about. He even Called and followed up after job was completed. I know there are a lot of choices but XHS is the best for me.Thanks Matt!

An
Review №36

Very professional young men. Courteous, quick,went out of the way to meet our requests.

Me
Review №37

Very professional and kind! They were one time and very reasonable with pricing.

Ur
Review №38

Very professional and responsive. I would recommend.

Ro
Review №39

Matt and Micha were very professional and on time. Very professional, listens and gives clear answers about the job to be done. Highly recommend.

Di
Review №40

Great company to do business with! Reliable, on time and very professional.

Ji
Review №41

Very knowledgeable and professional service call.Always extremely satisfied with their work. Would not want to use any one else.

Su
Review №42

The young service man did a very good and detail job.

So
Review №43

Southern State Realty Partners recently turned to Xcalibur on multiple occasions for HVAC inspections and we were pleased with the communication and the timeliness. They were able to squeeze us in on short notice, even taking extra steps to ensure our invoices included detailed wording.

de
Review №44

Repairman was very nice and quick with his service. He did correct the problem.

Ma
Review №45

They were supposed to be here at 9am at 8:50am they called to tell me they were going to be a little late, I greatly appreciated that..As it was Monday they had to pick up equipment in Birmingham not a problem .Everybody came freshly dressed address me as Mr. Roberts professionally and kind, answered any questions I had. They explained was going to happen and got started. They worked diligently to get me fixed as quickly as possible and overall I would rate them as excellent and excellent experience for me . I would recommend their services, to my friends. Nice to work with professionals who care about service they give .

Ma
Review №46

Nic was very polite and very professional. He explained everything to me to ensure that every option was covered. I will definitely use them again for any heat or air maintenance/ repair.

Da
Review №47

I used Xcalibur Home Services to perform various electrical tasks for my kitchen renovation. They were extremely courteous, responsive and went the extra mile for my quirky requests. I recommend them highly.

Ma
Review №48

I love how when I called them and asked about there services it was explained to me and also they came right out and did amazing job I would recommend there services to everybody.

Ja
Review №49

First time to use this company and I can tell you these guys are fantastic. Made a late in the day call and they worked me in about 6 PM. The technician was extremely knowledgeable and professional and after all long hard days work most guys would try to rush through but he did not he wanted to make sure everything was perfect before he left and even making a follow up visit just to make sure the next day. Excellent service!!

da
Review №50

Very informative. Work was neatly done. Would recommend to everybody

Is
Review №51

Friendly and quick response to my call Nick was great answered all my question and concerns

Hu
Review №52

I have engaged Xcalibur to perform periodic service and maintenance for the HVAC system at my law firms business office. I have been very pleased with the service thus far. Their service technicians are courteous, professional and more than competent. Also, they have always been pretty much exactly on time with their service appointments.Ben Kayatta, who owns the company, has always made time to answer any questions that I have had, and even though I am sure that I am not one of their more significant customers, I have always been treated as if my business was just as important to them as anyone elses. So thats five stars in my book!

J
Review №53

Replaced my old ceiling fan with a new light fixture in around 90 mins. My service rep Jake Lambert was very knowledgeable and provided a reasonable estimate on the spot. Everything is safe now as he also replaced some of the old wiring and even hauled off the old fan. Excellent work at a fair price: definitely 5 Star service.

Lo
Review №54

Mat and Mica were very efficient, knowledgeable, professional, and Nice.They replaced a ceiling fan for me, 14 ft ceiling. Also, switched out 2 outside lights. Very affordable. I recommend Excalibur.

La
Review №55

In a 24 hour period, I received a quote, secured financing, had a mini split heat pump installed and new electrical connection installed. I HIGHLY recommend this company!!!

Ra
Review №56

Seemed to do good job. Very thorough!

vi
Review №57

The technician was friendly and knowledgeable. He explained what he was looking for as he searched for electrical issues.

To
Review №58

Nic at xCaliber Services was outstanding.. as they always do. Highly “recommend” them!

La
Review №59

We ended up with a partial outage off of one of our breakers and called Xcaliber to come out and assist. Bobbie showed up early for our appointment after calling to make sure it was OK and went to work diagnosing the issue. Within 30 minutes, he located the offending outlet, offered a price lower than the service call other electricians had quoted and got the nod to proceed.Quick and easy service. Fair pricing. Will definitely use them again in the future!

Ju
Review №60

All the guys that I interacted with from Xcalibur were very generous and thorough. They cleaned out the ducts, and installed a few IAQ products in just about 3 hours. They were very good about wearing masks/gloves/shoe covers. Id definitely recommend them to a friend.

An
Review №61

Their technicians were very professional. I had a heat pump and air handler installed. I barely noticed the technicians here working at all.

Me
Review №62

Everyone was very professional, friendly, and very respectful. I would recommend excalibur to everyone. I rate them 5 stars .they get an A++ in my book.

Wa
Review №63

Ceiling Fan installed, Clean workers and responsible with great Knowledge

Te
Review №64

When your AC goes out on the hottest day of the year in the middle of a holiday weekend. Ugh. But Nic and the crew at Xcalibur had me back up and running in no time. Amazingly professional. Highly recommend on all counts.

Br
Review №65

Great and professional services!!

Ja
Review №66

Ben installed a new HVAC unit 2-3 years ago to replace my aging unit. He as well as his staff are very professional and did great work. Also, the replacement cost (including installation) beat all of my other quotes by far. I was looking for a great price, great service and above all, honesty and integrity. I found them and will use them again.

De
Review №67

My electrician was Bobby. He arrived on time, was polite, and very knowledgeable. He installed a generator interlock kit on my electrical panel. I could not be more pleased! I will definitely use Xcalibur again!

Ed
Review №68

Great service, on time, curteous.

Sc
Review №69

Xcalibur is the best! Ive used several others in the past and nobody comes close. They are honest, detailed, knowledgeable and reasonable.

El
Review №70

The technicians were very professional and the work was done in very little time.

Co
Review №71

Great service, knowledgeable, and reasonably priced. Zach and Ben really went out of their way to diagnose our problem and offer a range of options when our A/C failed. It was 95+ degree days and Kayatta our new unit installed very quickly. We chose to replace our A/C unit and furnace since it was so old. Our new Bryant unit works great. I highly recommend Kayatta.

ra
Review №72

I really enjoyed the service and the people great job

1
Review №73

The technician was very professional and determined to do what he needed to do on our system.

Ma
Review №74

Really enjoyed dealing directly with the owner and installation crew

To
Review №75

I had an awesome team led by Brenden install my new AC system. They were professional from start to finish. I had an awesome experience overall!!!!

Ar
Review №76

The technician was very professional kind and courteous

da
Review №77

Xcalibur Services was wonderful throughout the entire process of replacing my HVAC unit. Ben communicated every detail of the job and took additional time to ensure I was selecting the best unit for my family. The prices were great and the job was completed timely. I would highly recommend Xcalibur for all of your HVAC needs.

Ch
Review №78

I can’t say enough good things about Ben and his company. I’ve known him for 20 years and you won’t find a better person. They have done all of my HVAC repairs/replacement and their level of service is excellent.

Ni
Review №79

While mowing the neighbors yard, the wiring to the HVAC unit was clipped and lost power to the unit. I called Xcalibur services after hours and they sent Kenneth and crew out to the house to repair. They were able to quickly get the unit up and running. They also charged the system as it was low. Thanks for helping me avoid an embarrassing situation.

Ca
Review №80

I initially scheduled a dryer duct cleaning with another company. When the tech didnt show and the company couldnt tell me what happened, I hopped on Nextdoor for recommendations. Ben Kayatta and his team came highly recommended, so I submitted an appointment request through the website. This was on a Friday afternoon. By Saturday morning, I had an email from Ben that said he emailed, rather than called, to avoid disrupting my Saturday morning, but that he was available to schedule my service when I was ready. He made my appointment for Tuesday morning, only two business days later.As promised, the technician, Zack, called before he headed my way. He arrived at the promised time and was just as efficient throughout the appointment. Zack showed me where my dryer duct ran to and explained what he was going to do. The vent hose on my machine was much longer than necessary, so he offered to trim it to reduce the possibility of it getting bunched up and causing additional issues. Zack was finished within an hour of his arrival and happy to answer my questions.Xcalibur is fairly priced and competent. I will call Ben and his crew again.

Ch
Review №81

Had a heat pump not cooling. Replaced 17 year old outdoor unit the very next day. Prompt and professional.

Ky
Review №82

I dealt with Emily (office), Brian (Manager), Nic (Sales), Layne (Service), Brian and Kenneth (Installers) on this job and it felt like I had the support from the entire company. Everyone involved in my transaction was incredible and helped me answer all 10,000 questions and concerns I had. (No way was I an easy customer on this one.). Everyone was incredibly responsive and always on time or even early. I had a new 5 ton Trane system installed along with a electronic air Cleaning system with a UV lamp, ionizer, and electronic filter system. Xcalibur was not the cheapest but also not the most expensive. This team and product was worth every penny spent. I highly recommend you letting them check out your needs.

Mi
Review №83

Nic was friendly and professional! Completed work in great time! He explained things on a level I understood and kept me appraised of the situation!

Ma
Review №84

Nic was very professional and took the time to answer all of our questions. I would highly recommend him and Xcabur Services.

Ma
Review №85

Xcalibur Heating and Air Conditioning is a pleasure to work with. I am thoroughly impressed with their company. I am specifically with their technician Nick who has serviced our home the last few times....he is EXCELLENT. He is always extremely polite, articulate, and professional. He always calls to let me know he is on the way and when he does he even offers to bring me a coffee, soda or a snack on his way to my house. Nick represents represents Xcalibur well and I cannot say enough good things about him. Thanks again. Lord bless!In ChristMatt Aernie

Da
Review №86

Excellent service, I am a customer for life now

Pa
Review №87

Gave a time for 8 am and was there at 8am love the service I just love them thanks for everything

Ev
Review №88

Our air conditioner froze up. Ben came out same day and found a leak. We ended up having to get a new unit as ours was really old and needed to be replaced. New unit installed in just a few days. Guys who did installation were very professional and cleaned up after they were done. House was nice and cool when they were done!

An
Review №89

Ben Kayatta and his team are clearly committed to honest and ethical service. You can count on them to give expert advice on what you ACTUALLY need and to follow through with it. Id recommend them to anyone!

Ot
Review №90

My heat system, was not working properly ...the technician check it and said I need a new unit ...the price the salesperson quoted was ridiculous high ask them if they had anything else .....

T
Review №91

Ben and his team are phenomenal. They get things done on time and do them well. They even helped us when our home warranty was trying to screw us over, to get our new unit paid for. Ben is a solid leader, and we’re grateful for his service to us!

Ca
Review №92

Installation of electrical outlet over fireplace for tv Installation.

He
Review №93

The price was extremely high.

th
Review №94

Tremendous service. Great work and extremely punctual. Job was priced and installed within 3 days. Highly recommend!

Do
Review №95

The owner Ben Kayatta is very friendly and provides outstanding service even for my investment property.

Ev
Review №96

Great experience! Diagnosed and fixed problem in same day. Fair pricing as well. Highly recommend.

He
Review №97

I have a yearly contract with Kayatta. I get my HVAC checked twice a year and Kayatta does a thorough check on the inside and outside unit. Any issues that have come up, have been resolved with prompt, efficient service.

Bo
Review №98

CONTINUED GREAT SERVICE - WONDERFUL PEOPLE (BEN & NIC) ... Several Years Ago - My first experience was when I needed heating equipment replacement on one of my rental properties in the Alabaster, Alabama area. The quote was great - and even better was the service response and quality of service. Very neat work. It was some of the best I have experienced. With all of that, I continue to add annual service contracts for more of my rental properties. On another situation, the contactor had gone out in another unit, got same day service. The tenant was very happy to get heat back the same day. These people know heating and air conditioning and they give quick and excellent service … I am very please with this company and highly recommend them.

Br
Review №99

I cant say enough good things about Kayatta Heating & Air Conditioning. Ben has done a number of jobs for me now and each time they have been on time and very professional with their work. Probably the biggest thing I can say is I trust them. On several occasions I thought the units were going to have to be replaced, but Ben and his crew were able to make repairs and get them working. They could have sold me whole systems, but didnt and I appreciate that tremendously!

Ad
Review №100

Call Kayatta Heating & Air first. They are very dependable and knowledgeable. Highest recommendation.

Information
16 Photos
100 Comments
5 Rating
  • Address:408 Business Center Dr Suite B, Birmingham, AL 35244, United States
  • Site:https://xcaliburservice.com/?utm_campaign=gmb
  • Phone:+1 205-291-1453
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Electrician
  • Heating contractor
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–6am
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Similar organizations