user
Mountain View Heating, Inc.
110 SE 9th St, Bend, OR 97702, United States
Appearance
Mountain View Heating, Inc.

Comments
Me
Review №1

Dell at Mountain View performed my semiannual service visit and was incredibly professional! He was able to answer some performance related questions quickly and gave me some good pointers about keeping my compressor clean for optimal use. Im always grateful for these preplanned visits as I know my house will be comfortable year round. Highly recommend Mountain View Heating!

Ci
Review №2

Randy did a great job. Very easy to work with and understand. He was the one who installed the thermostat.Also Donnie was extremely helpful in getting us on the right track and setting up the installation.Sorry, I can’t remember the guys name that installed the new condenser and air scrubber, but he was good also. It’s so refreshing to deal with competent people. Dave Luther

Ra
Review №3

Mountain View is impressive. Working with Donnie was easy. Always followed through, made sure installation was smooth. The installation was amazing. Perfectly done, clean up, installation. AC worked great. Coordinated electrical sub work also. I cannot recommend this company highly enough. One of the few companies that handle the service from beginning to end with precision and excellence. Thank you.

Wi
Review №4

Im very pleased with the service from Del at Mountain View Heating. He called to let me know when he was on the way and arrived on time. He was friendly, knowledgeable, and professional. The office staff was also friendly and made scheduling easy. I appreciate the contactless payment and email receipt. I will use this company again next time my furnace and A/C are due for service.

Ba
Review №5

Randy and Dustin installed a new furnace and A/C unit. They were very neat and cleaned up well both days which was much appreciated. Randy is the lead, Dustin an apprentice. Randy explained what was going on, when theyd be in the 2nd day, and all the parameters of the new Daikin system. Were very pleased with the service and would recommend Mt. View Heating.

Gr
Review №6

I called late on a Friday because I couldn’t get my gas fireplace pilot light lit. I was cold in my house. I knew it would be rainy and cold on the weekend and I wouldn’t be able to contact a technician, so I tried calling for help. Ken came within a half hour and got my fireplace cleaned and running!!! I’m very happy with the service I’ve received from Mountain View Heating this time and for many years. Thanks!

Ma
Review №7

I am absolutely blown away at how amazing this company is. From the initial free estimate with Steve, to the continued communication before even choosing them to do the work was so helpful.Steve helped me fully understand their quote along with others I got. They were more worried about making sure I got exactly what worked best for me than getting a sale. That doesn’t happen much anymore.Then when they came to install, Ryan was amazing. Him and Shaun were very organized, clean, kind, informative, and fast.They even found ways to create more space in my home with removing equipment. They couldn’t have made us happier. My family is so so thankful for all the hard work and heart they put into our home. I would recommend them to everyone.

Da
Review №8

Service man did an excellent job. Very efficient and friendly. Great work.

Ru
Review №9

Mountain View was extremely professional and accommodating while replacing our old furnace. They fit our install into a tight schedule and the technician stayed late to complete the install rather than leaving us without heat for one night. Overall pleasantly surprised with the entire process.

Gu
Review №10

We have a maintenance contract with MV Heating. They are very good about making sure that they uphold their end of the deal--reaching out routinely to get the job done. Del has worked on our systems for the last couple of years (or maybe longer!). He is honest, thorough, friendly, and knowledgeable. We feel like were in great hands with Del.

Cy
Review №11

So appreciated the professionalism of this company. They gave me an approximate installation date, but were able to move the date up by two weeks!! Donnie served us well. Mountain View has installed units into two of our rentals and weve never been disappointed.

An
Review №12

The AC installer (Ryan) was on time, friendly and efficient. He was careful to clean up any mess he made when he was done. He did a high quality job.

Pe
Review №13

We were very pleased with the work that Mountain View Heating did for us. They were able to get our air conditioning system installed despite some very tough challenges. They came through with flying colors. I would highly recommend Mountain View Heating! WELL DONE!

Ch
Review №14

Mountain View is a professional, customer service-focused business. We have had Del doing our bi-annual maintenance for two years now and he is a great asset to this company! He takes the time to explain our HVAC system and how to get the most out of it while also conserving energy. Del is friendly, knowledgeable, and always on time. Mountain View hires quality people that do quality work.

As
Review №15

Weve called Mountain View Heating a few times for various jobs. Theyre always very responsive and have the best prices. Randy did an excellent job replacing our AC unit and worked very late into the day. Steve always gives us great pricing and honest advice.

Ma
Review №16

We had installed an upgrade to our air filter. Randy was great! Efficient and explained all our questions. Left the job site as nice as he found it. Mountain View Heating is the best.

To
Review №17

Jess Hiatt came out to the house, was professional & polite. She assessed our needs, coordinated and communicated well throughout the process.Well done. We love our ductless HVAC!

Ma
Review №18

Dell was a pure joy to have, he was very informative, gave us good advice on our heat system and we enjoyed having him here. Thank you Dell for your service to our heating system and for your service to our country.Stan & Marilyn

Ki
Review №19

Extremely professional company. From sale to install. Excellent communication every step of the way, high quality product, trustworthy and honest.Highly recommend!

Jo
Review №20

Timely, professional and excellent installation of our new furnace and air purifier. Highly recommend!

Je
Review №21

The service was fantastic. Every serviceman have been great and really worked hard to get us taken care of. Cannot recommend them high enough

Pa
Review №22

Water heater failed which was tied to heating system causing home to lose hot water and heat during winter months. Talked with various heating companies in Bend who responded with single furnace bids - Mountain View returned 3 bids in different price/efficiency categories and included a bid from external independent water heater and electrical contractors. Very responsive to situation of no heat with multiple offers to provide space heaters, ongoing contact about shipment of equipment, moved us to the head of the line since we were without heat and provided top notch repair personnel. The installer, Randy was very knowledgeable and personable, taking time to explain what he was doing and why it was important. Meticulous about cleaning up the area and equipment each time they were on site. Final price, including outside bids was right on - no surprises.

Mi
Review №23

Semi-annual maintenance visit. Del (tech) was on time and thorough while also offering advice on what we can do between visits to keep our system working well. Thank you Del.

Ki
Review №24

I had a great experience with Mountain View Heating, Inc. It all started with Donnie, their Comfort Advisor, who was on time for our appointment and provided all the answers I had for my AC installment. On the day of the appointment, Rufino was also on time and was available for me, as I asked several questions and had a few minor requests (teaching me about my thermostat, how to change my filter, etc). Rufino also went above and beyond and built a stable section in my side yard to house the AC unit. Which required him to navigate and pull a few weeds. I was impressed with both Donnie & Rufino.

Ma
Review №25

Randy and his coworkers were all very helpful, considerate and professional. Randy did a great job installing the heat pump system and took the time to thoroughly explain the thermostat & unit. Everyone did an excellent job. Definitely would recommend Mountain View to friends & family. Thanks, Randy.

Ke
Review №26

Larry at Mountain View heating and air was great. He took the time to explain what he was doing and why. He also helped me identify an electrical issue that could have created a bunch of headaches for me later. I really appreciate the great work and look forward to using them again.

Ra
Review №27

Personnel were very polite and made sure everything was to our approval. House feels wonderful right now. Thanks

Je
Review №28

Del is super knowledgeable and kept me informed on all aspects of the inspection. Very easy to communicate with. Appreciated his attention to detail and giving advise on how to maximize efficiency of the system. Went above and beyond any other tech that I have worked with.

Da
Review №29

We have been using Mountain View Heating, Inc. for a number of years now to maintain our homes HVAC system, through their semi-annual Comfort Club. I appreciate that the business is organized and always calls to put us on the schedule; we have never had to remind them we are due for service. Most recently, we had our two A.C. units replaced, as they reached the end of their 20-year useful life. The service technicians were professional, tidy and kind. We had no issues whatsoever with the experience. In sum, we recommend Mountain View.

La
Review №30

Mountain View Heating has installed our heating system (both a gas furnace and fireplace) and maintained them for several years. They have been professional and courteous in all our transaction. Buzz, was no different in that he worked efficiently and reviewed all of his findings with us. I always appreciate their work and timely response

Da
Review №31

I have been using Mountain View for many years now. Dale is one of the most professional, knowledgeable guys around. I always look forward to seeing him for our maintenance. I highly recommend them and happy to continue my service contract.

Ju
Review №32

Del was GREAT! He was very thorough and explained everything that was going on with our HVAC system. If you need a reliable and highly experienced service technician I highly recommend Del and Mountain View Heating!! Thanks Del!!

Ja
Review №33

They were prompt, friendly, & efficient. They did exactly what they said they would and exactly when they said. I was blown away by how they went above & beyond for us!!! I would highly recommend Mountain View!!!!Thank you Mountain View our home has been the perfect temp since you installed our system we are in heaven at home now.

Bi
Review №34

After having our system installed as a new construction project, we had been plagued by mouse and pack rat infestations. Never could figure it out. Then in prep to have our system upgraded and repaired because of rodent problems, I had a duct cleaning company clean the system. Well.. found the entry point where our decade of rodent problems came from. They never finished the job and left our blower motor never installed and just sitting there. Called to inform them unto what was discovered. They told me to contact a lawyer and sue them. I guess they dont care nor warrantee their physical workmanship. Im left with 8k repairs because the root of the problem was they didnt finish the job, plain and simple. Dont make the same mistake I did and use them, if you choose to DOUBLE CHECK THEIR WORK because they dont really care..

Bi
Review №35

This was simply the dream team for us. The job was scheduled for full days on Monday and Tuesday. Randy started the job with a pledge to at least try for some heat by Monday evening. Instead, the entire job was wrapped by 4:30 on Monday. The experience was absolutely top notch!

Te
Review №36

Del called before arrival and then arrived at the appointment time. He worked efficiently and at the end informed me of our ACs condition in easily understandable terms. Very satisfied.

Ro
Review №37

Larry was right on time, knew his stuff inside and out and gave me all the answers that I needed. He saved me some money on repairs and Id recommend him and this company easily.A week later Randy and Rufino came out and removed the old system and installed the new system. They knew their business and were great to have working on the house. The house was left super clean and they gave me a good walk around on the new system. Would easily recommend these two.

Je
Review №38

From the initial phone call to schedule an appt., Mountain View Heating was very professional and helpful in getting both our furnace and AC unit serviced. Their service person Ken was very knowledgeable and thorough with his inspection and service. The option to prepay for next years annual service was a big plus!! I Highly recommend this company.

Je
Review №39

We had a lovely experience with Mountain View Heating. I called in the morning and they came by that same day in the afternoon. Our tech was very friendly, knowledgable, professional and patient as he described our options in improving our AC. He quickly completed some needed maintenance as well. I highly recommend them!

Pa
Review №40

All the people at MVH have been great. From the original tech to the quote for a new ac to the installer. All were wonderful to work with, timely, informative, and very friendly

Da
Review №41

Del was, as usual, very personable and professional. He completed his work in a timely manner then reviewed his findings with me.

Ph
Review №42

Ken was simply marvelous! He was extremely professional and since he had been to see us previously, he knew exactly where everything was and what needed to be done. Ken has our highest possible recommendation!

CJ
Review №43

Randy was great, everything went smoothly and according to schedule. Minisplit feels great!

So
Review №44

My heating system stopped working and called Mountain View Heating, Inc. to look at it. Larry S. showed up at my place on time and fixed the problem within a short period of time. He was professional, knowledgeable, competent and very friendly. Larry also has a great sense of humor! Simply put it, Larry was awesome!

Jo
Review №45

No comparison, very responsive in all areas from original bid, service, installing and all other concerns. Will use them and recommend them for all our HVAC needs.

Th
Review №46

Larry is always friendly and professional, and his experience is valued. Hes comfortable with our dog, respectful of our home, and a pleasure to see. We have Mountain Views maintenance program, so we are always ready for the change of weather with no surprises. Thanks Larry!

Ju
Review №47

We have been customers of Mt. View for over 30 years, and we have never had a bad experience with them. Their techs are knowledgeable, friendly and personable. We had the same tech for a number of years, and he became a part of the family. Larry was our tech today, and he was exactly as good as everything we have come to expect from Mt. View Heating.

st
Review №48

Larry was prompt, professional, and very knowledgeable. He was able to diagnose the problem ( I had no heat) get the appropriate part and fix it. Larry also did a full maintenance on my heating system and found things that we’re not in place correctly. He showed me how to do things the right way (filter and thermostat related) and took the time to make sure I understood. Larry was also very respectful of Covid protocol. I give him a strong five stars!

Ke
Review №49

Service tech arrived within the 4-hour window scheduled. He completed his service efficiently; he reported his findings; and he provided several tips for protecting our heat pump during winter weather. Thank you!

Ro
Review №50

Ken does an outstanding job of servicing our equipment.. He is friendly, professional, and knowledgeable. It’s always a pleasure to have him as our service technician.

Ma
Review №51

Del (the tech) contacted me 15 minutes before he arrived. Was knowledgeable and professional... even offered a few tips regarding HVAC. I was very pleased with Mtn View / Dels service.

Mo
Review №52

Mt View Heating did a fantastic job helping me update my heating and cooling system. They provided several options and delivered amazing service.

Ga
Review №53

We have used MV Heating for many years. Larry is the first tech who figured out that the system was not installed correctly originally (not done by MV) and got it working the way it was designed to work. We have their annual service plan have not had any problems since. Excellent people and service!

Jo
Review №54

Larry was great. He diagnosed the issue with my AC and had it fixed in minutes.Good job....

Da
Review №55

Larry was very helpful and very communicative about what he was doing throughout the whole process.

La
Review №56

The previous owner of our home had the furnace installed and maintained by them, so when I needed to get the HVAC system serviced, I set up an appointment. From the very beginning they’ve been so friendly and professional. I belong to their “Comfort Club” and they call me a few times a year to service the AC or the heat, depending on the time of year. I feel reassured having their keen eye on our older system. I never feel like they’re working me to get more of my business. Each person who calls or visits my home is so kind, and friendly and professional.

Ka
Review №57

Ken was super caring in doing the best for the maintenance work plus he noticed my thermostat wasnt working properly as they installed it 2 years ago new. He replaced it with a new one. Very professional and did a great job, thanks again Ken👍

An
Review №58

Larry is fantastic! He communicates clearly and can be trusted to be in my home when I’m not there. He tells the truth about what you need to do to maintain your heating + cooling system, and how to operate it; and doesn’t try to sell unnecessary services and repairs. He’s a true professional!!

Ke
Review №59

Larry was amazing. Very communicative and his knowledge is fantastic. Thank you Larry for a great annual service.

Ja
Review №60

Randy & Shane were professional, courteous, hard working & efficient. I would highly recommend Mountain View Heating.

Ma
Review №61

Del was very professional and friendly. I feel better knowing I have someone keeping an eye on this to increase the longevity of my AC. Thank you.

Mi
Review №62

Mt. View heating has been great from start to finish. It started with a repair when we were told there was a leak in the R22 and it was being phased out. We asked for a sales rep to contact us and we were promptly called by Donnie. He came out, took a lot of measurements, inspected our ducts and made his recommendations with 5 options. We made our choice and gave them a deposit. When the equipment was received, they called to schedule the replacement. Randy and Rufino called ahead and arrived on time. They worked the first day replacing the a/c-heat pump and air handler. They had to have an electrician out to make some modifications, which we expected as it was mentioned in the estimates. They made sure we had heat that night and said they would be back in the morning to finish up. They were again on time and finished in half a day. Before they left they checked us out on all the equipment and showed us how to program the new thermostat. I would highly recommend any and all of the people I dealt with there.

Re
Review №63

Larry is always prompt, professional, knowledgeable, and kind. He answered the 100 questions my three year old has. Thanks Larry!

Ch
Review №64

Michael Miller did a wonderful job communicating and scheduling the work. We wanted to get AC in our home before the big heat wave last summer and he was able to deliver in an expedited fashion. Michael was on time to our first meeting and was a pleasure to work with. I would highly recommend Mountain View Heating to anyone looking for service and HVAC needs here locally.

Ri
Review №65

We have been with Mt View Heating for about 15 years. In the past three months, they have been here on several occasions. First, they visited as an emergency on the weekend in 25 degree weather to get our furnace running again. Shortly thereafter, they installed our new system (Daikin variable-speed). Steve managed the whole project, and James and his team did the installation. Everything perfect. For the first time in 20 years, we are actually warm in our home now -- thanks to Steves advice on which system to select. Mt View also did some duct repair for us and advised us on the replacement of insulation at the same time. We have been with Mt View since they installed the upstairs system in our home, about 15 years ago. Mt View has been out to our home perhaps 10 or 15 times over the 15 years -- everything always perfect.

Fr
Review №66

Work was done when scheduled and there were no surprises. Everything went very well and I am satisfied with everything.

Gr
Review №67

Larry was great even though it was the end of a long day.

Ju
Review №68

Very professional throughout whole process, sales to install. Reasonably priced. Very personable and helpful getting us heat in the winter without a furnace. Thank you.

Gu
Review №69

The job was done very professionally. All of my questions were answered. The area was left cleaner than it had been.

Ka
Review №70

My furnace wasnt working properly and it took Larry no time at all to determine that one of the lines was clogged. Larry explained exactly what he was doing to resolve the problem and got everything working again. I enjoyed his company and hope, if I ever have a problem again, they will send him to help me.

Ka
Review №71

They have been very professional, friendly and courteous. I have no hesitation with having them in my home!

Ma
Review №72

Randy was on time and during the next few hours disassembled our existing furnace and then replaced it with a new unit. He did a superb job. Very pleasant in his work manners and quite knowledgeable. After installation, he took sufficient time to explain the furnace and its functions including the thermostat and the cleaned hus work site. Very impressive.

Em
Review №73

Randy and the whole Mountain View Heating crew have been amazing! From the appointment scheduling, estimating, and installation the service has been flawless! Cant say enough good things about this company - they have earned a customer for life!

B
Review №74

Called with a simple question about hvac in a home we are remodelling. They were happy to transfer me to a technician who answered all of my questions. When I am ready to do this work, I will be calling Mountain View to hire them for the job.

Cr
Review №75

Dell was prompt considerate and professional. Would highly recommend.

Da
Review №76

Prompt, knowledgable, and pleasant to work with. Highly recommend.

Be
Review №77

I appreciate how Mountain View keeps on top of the service to customers who have maintenance contracts. Weve had one for years! And Del, the gentleman who came out today, is positive, knowledgeable, and a pleasure to have in our home.

Le
Review №78

I had a great experience with Mountain View Heating. My heating stopped working at my house so I called to schedule them to come out and see what was going on. I called later in the day to schedule an appointment and they were able to come the next morning which was great because other companies I called said it would be a few weeks to come out. The tech called me before he arrived and was on time. He wore a mask, wore shoe coverings and was very professional. He listened to me describe what was going on with my heater and asked great questions to diagnose the problem...he figured the problem out very quickly, fixed it and the price was very reasonable. Thank you from our family!

Jo
Review №79

Ken came out to do a diagnostic of our gas fireplace to see if he could address the frigid air seeping in to our house from somewhere inside it. He identified the problem, fixed it, and even offered to clean our fireplace and spruce up the logs and embers (for a small fee). The fireplace has never looked better! We really appreciated how congenial, knowledgeable, and polite Ken was. The small things matter -- thanks, Ken, for wearing the booties, bringing your own drop cloth, and masking up!

Wa
Review №80

The tech was efficient and courteous. Did good job and finished ahead schedule.

Di
Review №81

Excellent service. Great advice.

Sa
Review №82

Randy did an excellent job of installing our new heat pump and furnace. Today he arrived to explain how the smart thermostat works with the new system. He answered all of my questions thoroughly and even took time to shore up the insulation around the duct to the furnace. Weve been clients of Mountain View for a long time and will continue. Friendly and patient people who do quality work!

Jo
Review №83

I have used multiple Heating and Cooling companies in Central Oregon. Mountain View has provided the best service when I have had heating and cooling emergencies. I also used them to install new ducts and vents at my home and they were very professional and clean with their work. I highly recommend.

Jo
Review №84

Very well done. Del is very efficient and pleasant.

Ga
Review №85

Del from Mountain View Heating did an outstanding job in running the annual diagnostics on our heating system. He was professional, knowledgeable and thorough. Thank you Del!

Ga
Review №86

Ken was on time, professional and knowledgeable. He did a great job cleaning our gas fireplace and arranging our fake wood/embers. It looks great. He also serviced our heating system and gave it a thumbs up.

KA
Review №87

Ken was very knowledgeable and explained everything in detail to us. It was a real pleasure working with such a professional.

Ke
Review №88

Mountain View Heating is excellent. We have been using their services and a member of their Comfort Club for 4 years. We have always had a good experience with each of their techs. This time we had Del! Thank you for all you do. We very much recommend Mountain View Heating!

Ca
Review №89

We have used Mountain View Heating for over 25 years and had a new furnace installed last year with Humidifier. Ken Schneiter came out to perform our annual maintenance on our furnace, humidifier and fireplace. He was very thorough and answered a number of questions for me that I had about our system. Ken provided me with some recommendations to get more from our system year round. A very knowledgeable tech and explained everything. I feel I have a much better understanding of our system now. I will request Ken for future service needs!

B
Review №90

Mt. View does a great job for us. Their last tech sent out was Del, and he was a terrific technician. Ive had great luck with all of them.

Da
Review №91

Ken was amazing, and during these COVID times arrived in a mask and made me feel comfortable having him come into my home. I was very impressed with the service and friendliness. Mountain View Heating and Ken have earned all my HVAC and heating needs business going forward.

Ke
Review №92

Mt View Heating always does a terrific job and I appreciate their knowledgeable and friendly technicians.

Ri
Review №93

Randy and the crew at Mt View heating installed our new furnace on time and budget, he was very attentive of our need. We have limited storage in our attic where the system is located, he was able to configure the system to minimize the space and doubled our space. Now we just have to find more stuff to fill up all the space! Seriously they were great and we would highly recommend them.It is so nice not to hear the system in operation. Our previous furnace was so noisy it would wake renters during the night when it kicked on. The new Lennox is almost silent.Thanks again Randy and your crew.

St
Review №94

Mountain View Heating is extremely professional, competent, service oriented and friendly. I cant think of a better business experience.

Ne
Review №95

Appreciate the maintenance service agreement program. Mountain View Heating calls me to remind me its time, and helps us keep our system in tip top shape. Even gives us additional recommendations on the care of our system. Del is a great technician and very pleasant to have in our home.

Li
Review №96

DE Rink Construction has had an excellent relationship with Mountain View Heating for over 40 years in Central Oregon. We are on the maintenance program for our home and they come out to check our system each quarter. They are professional, clean, and excellent!

Da
Review №97

Mountain View Heating maintenance service was very professional. They did a great job and answered all my questions. I highly recommend them!

An
Review №98

Mike M. gave impeccable service, we’re going to request him again the next time we have heating & cooling needs.

Pa
Review №99

Del was very professional, he answered my questions and gave me some good advise to keep my system running smoothly!

Ha
Review №100

Donnie was wonderful in being so responsive and answering all of our questions. The team that did the install were very polite and knowledgeable. They made sure all my questions were answered and when they left, my house was so clean you couldnt tell how much work was just done. I would highly recommend them.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:110 SE 9th St, Bend, OR 97702, United States
  • Site:http://mtviewheating.com/
  • Phone:+1 541-633-4505
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air duct cleaning service
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations