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Diversified Heating & Cooling, Inc.
61511 American Ln #1, Bend, OR 97702, United States
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Diversified Heating & Cooling, Inc.

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Su
Review №1

Duane took care of our service in a timely, professional manner. He was prompt and courteous and kept informed about his progress. He cleaned up after he was done and made sure that we were happy with his work.

Bi
Review №2

We just completed having a Mitsubishi mini-split system added to our home. Diversified H&C was the best all the way through. Jess H. Knew her details and technical information, giving us immediate pricing and set up our contract. She is very knowledgeable and what she didn’t know she accurately found. Our two installers were Vance and Tristan and WOW, what a team. They worked together seamlessly on our installation from initial set up through a system test and explaining the remote control the system uses. In their office, Catie handled billing, setting up city inspection and did all the warranty registration for us. They all work together to earn their great reputation. We had other bids but are really glad we chose Diversified - Thanks!

Li
Review №3

We met with Jess for a free estimate. for a ductless heating/cooling system. Jess was able to answer all our questions (which were many) and give us good ideas. She gave us a comparative analysis on her computer (at the time of the estimate), that made our options with prices clear. We were so impressed that we chose Diversified over the other 2 estimates we received.The crew showed up, on time and quickly installed our unit, complete with the electrician. Everything was completed and cleaned up in a couple of hours with an explanation of how to use the remote.Jess came to our house again 2 days later to answer any questions after we had worked with the unit. She, once again, answered all of our questions.We highly recommend this company; we would use them again - and probably will!

La
Review №4

The sales rep Jess was very knowledgeable and patient with all my questions as we were deciding which company to go with. They also installed a 12 stand for the unit too at my request, even though it wasnt standard.The install team was super fast, in and out by the end of my lunch break. These units work like a dream. Ive barely touched them since they were installed. I sleep like the dead no matter the weather, and cant wait to see how the AC performs this summer.The little heat monitor sensor things does make noise when it rotates, but it took them all of two minutes to switch that part off for me.Their financing options were the biggest draw, and made this expensive upgrade much more manageable. Would highly recommend!

Ro
Review №5

We are repeat customers because Diversified is knowledgeable, dependable and trustworthy. We had them install a gas line to our back porch to fuel our BBQ and fire pit. Unlike other companies that came to give us a quote, they examined the piping in the crawl space and did a thorough evaluation before giving us a quote. In addition, their follow up and customer service is excellent before and after project completion.

Pe
Review №6

Diversified installed my heating and AC systems and has maintained them for the last three years. I have found them to be efficient, professional, knowledgeable, and friendly. I have seen several different technicians over the course of this period and they all seem to meet a high standard of professionalism. The office staff has been friendly and helpful as well.

Br
Review №7

As new comers to Bend, Diversified Heating & Cooling has repaired or serviced our HVAC system 3‐4 times over the last 2 1/2 years. Technicians have always been timely, professional, friendly & even educational about our system. We appreciate the speed with which they can schedule annual servicing and emergency repairs. All maintenance appointments have been booked within a week & emergency repairs within hours. Pricing has been totally acceptable with quotes shared before the job starts. Based on our positive experience with Diversifide Heating & Cooling we feel no inclination to call elsewhere for HVAC repairs or servicing needs!

Ro
Review №8

Jess and Diversified came highly recommended. We needed to replace our furnace and our previous maintenance vendor seemed only interested in up sells. Diversified was refreshingly different. We appreciated Jess’ thoroughness, expertise, transparency and respectful manner. She offered different options and helped us zero in on what new furnace system would meet our needs and make us most comfortable. Installation went flawlessly. We love our Trane system including the App that allows us to adjust temp on the fly!

yo
Review №9

Diversified Heating and Cooling came highly recommended and I agree that they are an excellent company to work with.  From start to finish they were professional, clean and conscientious.  When an issue arose with my heating system, I had the opportunity to work with Don.  Don worked closely with me, keeping me regularly updated and provided exceptional customer service. He and his crew of technicians were respectful, efficient and communicative throughout every interaction.  I highly recommend Diversified for their work ethic, skills, customer service and integrity.

Su
Review №10

Diversified replaced our aging heating/AC system and we couldnt have been happier with their service from start to finish. Jess came to inspect the old system and discuss replacement options, explaining them in great detail and in terms comprehensible to non-experts. Days later, Travis and Raoul installed the system and carefully explained its operation. Jess followed up and even delivered an alternate intake vent cover. Before selecting Diversified, we did our homework and contacted two other companies for estimates. We selected Diversified for their competitive pricing, their Trane products and their service. Theyd been recommended by friends who have lived in Bend for over 30 years. They did not steer us wrong!

Ro
Review №11

Raul,vance, and travis did a great job installing system, in and out with no problems. Will highly recommend diversified heating, Jess the sales person was easy to work with and made the process smooth, thanks again!

Dr
Review №12

Excellent central A/C installation. Easy to work with, even with a custom setup with some changes. Very professional and competent, work started on time and proceeded rapidly. High quality system works perfectly. My electric bill was a pleasant surprise, this is a very energy efficient system.

Ta
Review №13

Diversified Heating and Cooling (Don!) were very prompt in their response and helped me to problem solve a cellar ventilation issue. Very professional, would definitely recommend.

To
Review №14

I really appreciate that Duane and Tristan have been timely and friendly. Duane was able to correctly diagnose the issue I was having, even though he hadn’t seen it before in his many years of experience. The office staff are also quite friendly and accommodating to schedule bookings. It’s nice to have such confidence in a service provider.

De
Review №15

The people at Diversified are very easy to work with. They confirmed the appointment time and kept us posted on the technician’s arrival time by text and even included a photo of him. The technician, Tristan, was on time, professional and knowledgeable. He maintained proper mask and sanitation protocols and kept us informed of what he was doing each step of the way. I would recommend Diversified with no hesitation.

me
Review №16

We have had nothing but great experiences with Diversified!! Don came out first- he was a wealth of knowledge about upgrading our old system and what would work best for our current house + our remodel and answered every question we had. He was even available after hours for some other random questions we had. Travis and his crew came out quickly after our first meeting for the install of our new heat pump and AC. They were on time and very professional. They got the job done quick, had everything set up and even cleaned up all while smiling and explaining different options/uses to us. We needed a maintenance call last night- we had Travis, Don and Dwane all helping to problem solve as quickly as possible to get our heat back up and running after their regular day was over. They were able to get us by over night until Dwane was able to get out in person and see what was going on. Dwane called on his way out, and showed up first thing to help get us back up and running. He was extremely knowledgable and respectful. He spent extra time searching for the problem and ordering the needed problems. He even changed our air filter! All around- great guys and would not go with any other HVAC company.

Da
Review №17

We had an air conditioner and airscrubber installed in our home that was built 7 years ago. I was very particular about where I wanted it installed and how I wanted the electrical ran so it all looked good when it was complete. Jess did a great job listening to how we wanted it done and even crawled through our crawl space herself to see if this could be accomplished this way. They did a awesome job with the install and it all looks like it was put in when the house was built.Thank you for such great service and how easy you made all this happen!Sincerely,Dave & Michele

De
Review №18

Travis and Raul had an amazing work ethic when installing my system. They were both extremely polite, knowledgeable but also friendly and approachable, answering all my questions so, obviously, patient too. The sales rep, Donny, was very thorough making sure I got the right system for my needs at a competitive price. I couldnt be happier with the way things went. I highly recommend this company.

Ch
Review №19

We are thrilled with our new heating and cooling system. The entire team has been a pleasure to work with. Jess got on her coveralls and crawled under my house. Recommended the equipment and gave us a few options. Seamless and easy throughout the whole process. I would recommend them for all heating and cooling needs.

Wi
Review №20

Diversified installed a humidifier. Professional, sharp, efficient, knowledgeable. Donnie knew a lot about whole house humidifiers; the best brand and types of systems to use, how to install, etc. Informative. When they walked away, I understood my system inside and out! They also installed a 4” 20x25 air filter and filter box. Huge improvement over stuffing a thin, 1” (big box store) filter into my furnace.When my furnace or AC fails, I’ll have Diversified replace them! Love the fact it’s a family owned, independent local company.

Da
Review №21

Best place for quality work and great prices!

Je
Review №22

Dwayne and Ben from Diversified heating were the hardest working and most positive service people I have ever encountered. Would give them 10 stars and a million dollars if I could.We had major water damage under our house and they tore out and put back in all the ductwork in one single twelve-hour push so we wouldnt have to be without heat for the night.I dont think I saw them take a single break the entire day, and somehow they remained friendly and upbeat the entire time. We could not believe the extreme level of effort they put in, probably pulling easily over 1,000 pounds of wet insulation out of our crawlspace, without ever failing to smile at us, from 8 am to 830 pm. It was incredible. They even let us take their picture at the end.Bill who had come out previously (and promptly) on a Saturday was also extremely kind and helpful catching the water just in time before it entered the house.

Br
Review №23

Installation went great 2 years ago! We got the Mitsubishi Ductless system and part of the warranty is that it must be serviced every year. Unit was serviced last year with no problem. This year it was serviced (I had to skip a day of work to stay home and wait on the tech) and the blower did not come back on after the technician left (he did not test it properly, only checking to see if the unit was heating up). We wake up to a cold house and it takes another day for them to send the next guy. He comes out, tightens a screw, checks the blower and it all seems fine. However, at some point it stops blowing a couple of hours after he leaves. So we call them for emergency service at 8 PM. The earliest they can get to us is close to 4 PM the next day! 20 hours later? This is to CORRECT their error! The techs were all very nice guys, clean, professional, and seemed competent. The dispatcher is also pleasant and efficient. I have always heard good things about this company. I was going to leave a 5 star review on Monday until I discovered that our blower wasnt working. Then it became a 3 star due to the additional delay. Now its a one star because I have missed 3 days of work waiting around for these guys to fix something that wasnt broken in the first place.

ca
Review №24

Had a consult to find out what would work best for us and was given 3 different options with the pricing all easily available. (Whatever program they use for quotes is amazing)We settled on one, they offer a financing option with excellent terms. Set a date and time for install, which they were right on time for, they called before they showed up, got the job done begining to end in a few hours (Im sure install time varies home to home) and we have cold air blowing now for summer. After the install, I got another call making sure it all went well and if I had any questions. Scheduled a follow up meeting to help set up the app for remote control. Also received a folder in the mail with thank you letters, contact info, my warranty info (which they send in all the paperwork for you) so my warranty is already active, its just part of the service they do! The only thing I have to do is turn the HVAC on. Everything else is taken care of. I feel valued as a customer. Best experience Ive had with any company

Me
Review №25

Super fast and great price!

ln
Review №26

Professional, on time, friendly and fair pricing.

Jo
Review №27

Called Diversified on a recommendation from a contractor friend of mine. Very professional; keep me informed as to the time of their arrival. Had the pleasure of meeting Daniel. Not only smart and professional, but a good guy! A great representative for any business. Very satisfied and if I need assistance in the future, Im calling Diversified! FIVE STAR FOR DIVERSIFIED AND DANIEL!! Jon Ash

Be
Review №28

We had a very complex system and zone heating to update and replace. The team was professional and knowledgeable. Don was a wizard in getting the furnace in. Travis was great leading the team to put in the ducting under the house. Thank you Donnie for putting together the right package to keep our home warm and cool. Appreciate the extra effort.

Na
Review №29

My review of the service has nothing to do with the technician Duane, who was professional and efficient.My complaint is that the fee of $90 for a technician to show up and wipe off/clean the flame sensor and put it back in would be pricey enough. But then adding an additional $40??? For what?!He was there maybe 10 minutes... 15 at the most, because there was nothing to do other than clean the flame sensor.So, I dont think its right to charge customers an additional amount for that type of service. If there was a part that needed to be replaced, then I would understand an additional charge.I had to make this exact same type of call for repairs last year about this time. And my home was built in 2016. This should not be happening.I wont need to call Diversified again in the future. I can clean off the flame sensor myself and save my hard earned dollars.Im sorry... but this just seems like the customer is being taken advantage of.

Ch
Review №30

Daniel helped us this morning, he was very kind, informative, and thorough in his work. My kids were running around the house with a case of the “visitors”, he was patient and unbothered by what I couldn’t control. Also, we have an odd shaped furnace and he made sure that we got the right size to keep us going. Would recommend to anyone who needs heating work done.

Pe
Review №31

We just had a ductless system installed - they did a great job! Jess was very patient, she ran several options for us, and provided lots of literature for us to review before making a decision. System works great too - it’s very quiet.

Ha
Review №32

I like this company. Prior to the technician’s arrival, they sent me a picture identifying the tech that would be coming to the house. This is a great comfort knowing who will be coming to your home. I worked in Law Enforcement for 25 years and appreciate this feature.Duane Oliver was great. He identified the problem and was quick to fix my fireplace. Very friendly, very clean. I’ll be using these folks again.

Bo
Review №33

Great business! they worked on our furnace until they figured out the problem. Very punctual and would call and email the night before our appointment. very professional and puts the customer first. We also liked the fact that they sent a picture of the technician that would be coming. Great company!!

Ca
Review №34

Couldnt have asked for a better experience! Daniel was wonderful to work with. He was very cheery, careful, communicated very well about what he was doing. He was in & out of here in a timely fashion. But he was very thorough about the job. Thank you!

Ch
Review №35

The folks at Diversified Heating & Cooling rock! The office is very responsive and the service technicians were prompt, professional and knowledgeable. Their process and reports for their work were detailed, efficient and complete. Trust Diversified for all your heating and cooling needs, theyre amazing!

Ph
Review №36

Diversified has always taken great care of us. Scheduling is easy and smooth. At each visit tech has been on time, friendly and efficient. They take really good care of our heating and cooling equipment!

Go
Review №37

We recently had an ac unit installed at our home. It was an amazing experience from start to finish. Working with Donnie to determine the best option for our place was a distinct pleasure. Kenny and Raul are simply the best service professionals I have ever encountered. They were very proficient, communicative, personable, and solved any issue that came up. I can only give the highest recommendation to Diversified Heating & Cooling for their outstanding service and wonderful employees.

Ch
Review №38

We just had an AC system installed and Duane and his partner did a fine job. They were professional, on time, worked efficiently, and were informative. They made sure to let us know we needed a new filter, and offered to drop one by the house within the week. They have not as yet done so, but thats not a big deal. They showed us how to set the wall thermostat, and offered some efficiency tips before leaving. They completed the install in about 4 hours, which was what the estimate stated. No complains and we are COOL!

Ro
Review №39

We had an annual service call for our furnace and an install of a blower for our gas fireplace insert. Cierra Jordan was our service technician. We were her last call at the end of a long day. Even so, she arrived ready to work, was friendly, professional and courteous. She was very knowledgeable, worked quickly, yet thoroughly to complete the job and spent the time needed at the end to make sure we were satisfied with the job and to answer any questions or address concerns we may have had. I hope she continues to be our service technician for many years to come.

Jo
Review №40

We just used Diversified for our annual heating/cooling check up and Duane did a great job. Friendly, punctual and through. No complaints! Will use them again.

Da
Review №41

We had some work done by Diversified Heating & Cooling recently, andChelsey and her tech were awesome. They showed us how to operate everything correctly. Their pricing was very competitive, and they showed up on time. Great company!

St
Review №42

Cierra was amazing! Very knowledgeable and explained every detail as she was working. Diversified was very quick and easy to set up an appointment. Highly recommended for good efficient service!

Je
Review №43

The technician, Cierra, was awesome! She was on-time and helped me walk through setting up scheduling on my thermostat. She reviewed all the work that she completed with me and I feel that I was taken care of. I also appreciate that Diversified proactively reached out to me to schedule an annual maintenance appointment. I definitely recommend Diversified.

Cl
Review №44

Installation took less than a day as we have a small 1500 square foot house. The guys arrived around nine a.m. and left around 4 p,m. after installing our new system. They removed the old electric heater and installed a new one with a heat-pump that will also function as an air conditioner in the hotter months. The new system works very well. Very nice friendly crew.

Na
Review №45

Duane the technician was super professional, fast and friendly. Very good at his job. Highly recommend diversified for your heating and cooling needs.

Li
Review №46

Cierra came out to do my maintenance today, she is such a sweet gal! Very qualified, and thoughtful. Highly recommend Cierra.

Ca
Review №47

My husband and I wanted to zone our house because the upstairs would get sweltering hot. Donnie came out to look at everything and promptly returned three options and estimates for us to review. The proposal was very detailed which allowed us to make an educated decision on the best option. Garrett and Brian showed up to do the install and were very professional, respectful and thorough. We are very happy with our experience and would highly recommend. We now have a nice, consistently cool house! Thanks so much guys --Cate and Greg Allen

Ma
Review №48

Took a long time to get a gas line in for fire pit, then the sweep was the wrong size.

Na
Review №49

Excellent pricing and service. Donny responded quickly to all my questions. Kenny, Travis and Raoul replaced my system with a new one. They were courteous and respectful, showed me the new system operations and gave helpful running recommendations. Totally an excellent group and experience from the first call to the final installation.

Jo
Review №50

I really appreciate the text letting me know who was coming and that they were in their way. And Cierra and the person she was training were very friendly and fast. Thank you

Me
Review №51

Great customer service, great prices and great people! Brian and Garrett installed my AC unit in no time!

Ba
Review №52

Our service technician Michael Curtis was truly exceptional! He was a joy to talk with, very professional, with great expertise in his field. Hes another example of how much we appreciate the staff and products provided by Diversified Heating. We highly recommend them.

St
Review №53

Great device with lots of great instruction on the workings of our very complex heating and cooling system. Cierra was enthusiastic and articulate in her presentation. We finished feeling that I had a much more thorough understanding of basic operation.

An
Review №54

Oh do I like my new furnace and air conditioner. Wish I had changed out the 20 yr old ones sooner. So much smoother, quieter, good looking too! Thanks Diversified and your expert installation team - Travis, Kenny and Raul!

Jo
Review №55

Same guy showed up each time. Super nice and polite. Would definitely recommend these folks to others. Got the job done quick and even waited extra time when we were slowed down getting home by some ice.

Ma
Review №56

Truly one of the best service experiences we’ve had with a company. From the overall communication and information we received from Donnie and Jess to the installation work and professionalism of Raul, Travis and Kenny. Couldn’t have asked for more from this company and they met every one of our expectations and then some. Also, our dogs liked the installation crew so that was a huge bonus for us! Thanks to everyone at Diversified. We’re super happy we went with your company.

Ke
Review №57

For identical equipment they were the lowest bid out of 5 companies. They scheduled me for install in less than a week after bid. They showed up 15 minutes early and did a great job installing the equipment, exactly where I wanted it. They finished the job at the agreed upon time frame and left the work area spotless. Highly recommended!

Am
Review №58

Our technician, Michael, was very professional and helpful when he came out to our house last week. He found what our problem was, fixed us up, and got the cool air blowing upstairs again. He also reconnected a duct to the laundry room under the house, which he was under no obligation to do. The cost was reasonable and we were left satisfied with the work done. We will use Diversified from now on!

Mr
Review №59

Tech did a thorough job. Found some pvc fragments left over from the initial installation + cleaned them up. Recommend this company and their products.

sh
Review №60

Thank you Diversified Heating for a great experience getting our new Ductless System! From getting the quote and arranging financing, to the wonderful guys who did the install, everyone was so helpful and professional. The whole process went so smoothly, especially the installation. We had expected it to be much harder, due to the age and nature of our house, but the guys went to town and got it done sooner than expected. Such awesome work ethic and customer service is so refreshing!! We will definitely refer Diversified to anyone who is as tired of chopping wood as I am.

Br
Review №61

Diversified exceeded my expectations in all areas. Most importantly they were responsive to my unique project and special needs and not just trying to sell another system. Along the way there were some challenges and very acceptable alternatives. They have an excellent website with information that answered many of my concerns. Very hard-working installation crew who put in long hours, were there when they said they would be, and communicated very well after the project to explain how the system works.Donnie listened well to my needs during the estimate process. Jess is a top notch office manager/communicator. Don much more hands-on than I ever thought...thank you!My system is a Mitsubishi split ductless system, huge upgrade, extremely quiet and responsive and her 4 zones work very well with Kumo cloud and Alexa. Nothing like changing temperature with voice!

An
Review №62

The Diversified team just finished installing a 2 stage gas furnace and ducting in our home. Travis and Kenny installed the entire system quickly and in a professional manner. They both went above and beyond and were able to deal with the less than ideal working spaces. They communicated well, cleaned as they went, and were great with my dogs. I strongly recommend Travis, Kenny, and the Diversified team for any HVAC needs. Well done boys!!

Ka
Review №63

I can’t say enough about Diversified Heating & Cooling! They installed my heating and cooling in two days! Super fast, friendly, professional and clean.The guys took the time to help me setup my WiFi access to the unit and were super respectful of my space and cleaned up after themselves. They went above and beyond and I am super happy with their service!From the beginning, they took the time to explain every option with us and were flexible with our needs.I would recommend them to anyone looking to for heating and cooling. Thanks guys!!!!

Bi
Review №64

We had an older heat pump fail just before the holidays and got several bids for a replacement. Diversified were the only ones that were able (or maybe willing) to get it done before a month or two. They were also very good to work with and were even able to upgrade to a total duct replacement w/o a major effect on the schedule. Both Donnie and the install crew were good to work with. I would recommend them to anyone with HVAC needs.

Mi
Review №65

Cierra Jordan just completed our semi-annual service, and she did a great job. Very professional, efficient, and customer service-oriented. We highly recommend her!

Er
Review №66

Mini-splits were the answer for us at foundry. Donny took great care of us from day one with a perfect plan and great price. Travis and Kenny got it done quickly and professionally. Definitely will use them again. Thanks guys!

Cl
Review №67

Cierra is my go to person when I have questions or have a problem with my system. She is explains things with clarity and I have yet to stomp her with a question she could not answer. Diversify... give her a salary raise! Do not let her go. She is fast and detailed.

Ti
Review №68

Diversified met all our needs, from sales to installation. We had a tricky AC unit to install and they were able to figure out how to install and start cooling our 1973 home. thank you

Le
Review №69

Donnie at Diversified Heating made me feel like I was his only customer. He was professional, efficient, knowledgeable, and pleasant to work with. I will definitely recommend these guys to friends.

Cr
Review №70

Diversified is very knowledgeable and efficient. In my opinion they are the best HVAC company in the area.

Ed
Review №71

Great experience - Donnie was very informative during the initial estimate and Kenny and Travis did a great job installing a Mitsubishi ductless system. Professional and punctual during the process. I went with Diversified because of the positive reviews - I recommend them too.

La
Review №72

The guys at Diversified are top-notch! Garrett and Brian were professional, courteous, answered all my questions, installed our new system with the least amount of hassle for me! They showed up when they said they would and cleaned up after themselves! My new power bills show this was the best decision we could have made.

St
Review №73

Diversified Heating & Coolings customer service is top notch! Years ago I had them install a new furnace. Out of the three bids I collected, they came in the cheapest, had the best plan for retrofitting a high efficiency furnace, and awesome customer service. After the past few hot and smokey summers, I decided to have air conditioning installed. Once again, Diversified Heating and Cooling came out ahead of the pack. Today, they installed the air-conditioning unit in a timely and professional manner. Looking forward to summer!

Er
Review №74

Daniel was fantastic. Called to confirm time, came when he said he was going to. Was efficient with his time. Talked me through what he was doing. Couldnt have asked for any better service.

Jo
Review №75

Katie was great setting up everything.Daniel was awesome explaining all of the service!Will continue to use Diversified in the future.

Mi
Review №76

I first met with their sales rep Donnie. He called before our meeting time to inform me that he was running thirty minutes late. He arrived promptly at his updated time. He was polite, professional and thorough. He listened to my needs and wrote up a proposal on his computer. He presented three options for me to consider and explained each option clearly. After he left, he updated his proposal indicating the most expensive option he had presented would not be necessary based on the calculations he reviewed from his office calculator. This, along with Diversafied’s flawless satisfaction ratings, had me convinced to trust them with my project.On the day of installation, Travis called to find out if they could come early. We agreed on their new arrival time and they arrived exactly when they said they would. They arrived with three installers and each immediately introduced themselves. I dealt primarily with Travis and Kenny. All three installers were polite, informative and professional. On their arrival Travis called the electrician who arrived within about thirty minutes. The entire team of four worked together like a well oiled machine. As I watched them work I was increasingly impressed and confident with their work. Since I was present while they installed my unit, they consulted me regularly to ensure my satisfaction. They completed their work in the time frame they had given me. Prior to leaving the three installers made sure everything was clean and working and they gave me a tutorial on how to use my new unit.When it was all said and done, I couldn’t have been more pleased with my entire experience and my new unit.

Ba
Review №77

For years I havent had heat in one of my bedrooms. Now that its my office I wanted to get it fixed. Diversified was here on time, professional and made sure everything (including another duct) was connected. Its warm again. I love that they came on time and that they use texting to confirm the appt and to send a picture of the technician so I can be assured it was him

Jo
Review №78

Duane serviced our fireplace. Very professional and efficient. Great guy, great service. Thank you.Also Sierra came and serviced our AC/Furnace...she too was great to work with. We understand why our neighbor recommended them. We definitely recommend them.

Ro
Review №79

Donnie did a great job exploring alternative heating and cooling configurations with me and answering multiple questions. Travis and Kenny did a quality installation and were very conscientious. Highly recommended.

Pe
Review №80

Two of the nicest young men came out. So polite & courteous. In and out fast and clean. Would definitely recommend Diversified. Thank you for the fast service!!!!

Pa
Review №81

I have used them to replace an old furnace in our rental and they did great job. Very detail-oriented and conscientious. I am also on their yearly maintenance plan at my house which I highly recommend and it is a good value.

Jo
Review №82

Donnie and his team were awesome! Extremely professional, on-time, and excellent quality. Thank you!

Br
Review №83

Customer service was great and the service was speedy. The company communicated clearly when the service technician, Duane, was available. Thank you!

Sc
Review №84

Jess,Jess and Diversified Ductless took care of my heating system. They came out, cleaned and tuned up the heater, and changed filters. The ironic part was I had previously replaced the filters with the same size that were in there. Turns out they were the wrong size.I felt reassured to have our heating system checked out by professionals so that I know it’s running efficiently and keeping my family safely warm.Scott Shaw

Da
Review №85

Diversified Heating and Cooling does an outstanding job. From Jess and Chelsey in customer service to their awesome technician Duane, I have never been disappointed. Fast and efficient! Call them today.

Pa
Review №86

Daniel showed up on time and did the maintenance in a timely fashion. He even changed my smoke alarm battery. Very happy with service

Qu
Review №87

Cierra Jordan was the service technician for our system. She was very polite and took care of the service professionally. Thanks for taking the time and attention to detail.

Li
Review №88

I have worked with several HVAC vendors and Diversified is by far the best. They know their stuff and will take the time to (helpfully) explain the nuances of heating and cooling technology. Would recommend to anyone!

Da
Review №89

Fantastic company! Arrive on time, do a great job, friendly, and fast!!! What more could you want.

Mi
Review №90

Did a great job. Faster than expected. Very courteous and respectful

Ch
Review №91

So far so good! They were able to accommodate our schedule to come over and look at our A/C and fixed it proper. Duane is a really nice technician who is knowledgeable and efficient. Would definitely recommend!

Pe
Review №92

The best contractor experience I’ve ever had, they have great and accurate communications “they do what they say they’ll do when they say they do it. I would highly recommend Diversified and there excellent staff!

De
Review №93

Dwayne from Diversified came to do an inspection on our HVAC system. He is incredibly knowledgeable about his work! He was courteous and very easy to work with. We definitely recommend Diversified Heating & Cooling and you should ask for Dwayne!

Li
Review №94

So much more than heating and cooling! Remember those really bad smoky summers? I hated not being able to open my windows. After talking with Jess we got a system that filters out the smoke and keeps our house at the perfect temperature. I hope we don’t have another smoky summer this year but at least I know we won’t suffer indoors. Thank you Diversified!

pc
Review №95

My 18 year old furnace was done so i called another company that came out 2 weeks later to spent a hour on their fix. well 2 weeks later the furnace quit again. i called Diversified and couldnt be happier. i have a much better furnace and my home is so much warmer. the old furnace was 75% efficient and my new one is 95% efficient. i will see what that translate to when i get my next heating bill but even if it is not much the warmer house is worth it. the people who did the work and the person who explained everything did a great job.

Tr
Review №96

Cierra was very informative and helpful with our service. She answered all of my questions and gave great recommendations. Thank you.

Ch
Review №97

The crew was very friendly, efficient and professional. They cleaned up after themselves and made sure that everything was working well before leaving. They did a great job!

Ro
Review №98

Our furnace went out over the weekend, in below freezing temperatures.John was quick to return our call and assist with resolution to our heat issue.The professionalism, knowledge, and willingness to educate makes us look forward to many years using Diversified!

Sa
Review №99

Wow! Timely, very competent and so friendly! I wish all service providers were as delightful to work with as Diversified. We are new to the area so I had tons of questions about this new heating and cooling stuff that I have no experience with. Cierra was so helpful!

Ry
Review №100

Jessica Hiatt and the staff at Diversified Heating and Cooling are top notch. I had an issue with my heating system in my home and they had it fixed in no time. I highly recommend this company for all your heating and cooling needs.

Information
20 Photos
100 Comments
4.9 Rating
  • Address:61511 American Ln #1, Bend, OR 97702, United States
  • Site:https://diversifiedheating.com/
  • Phone:+1 541-323-1840
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:No
  • Online estimates:No
Offerings
  • Repair services:Yes
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