Dont use this place. There are others at the airport go to any of those. Guy wouldnt help me when I arrived right at 5. And like others have mentioned I had no way of knowing they closed at 5. No email no nothing. Now Im stranded in the airport for 24 hours. :) thanks dude I hope you enjoyed those extra 10 mins that you couldnt use to help me.

I originally had a reservation with Alamo rental picking up on Sunday 8/29. Unfortunately, when I arrived at the counter at 7PM there was no one there to help. There was a hand written sign that said the office had closed at 5PM. I ended up having to stay the night at the airport hotel (walking right by the rental cars in the parking lot I rented) so I could pick up the car the next morning. It cost me extra money and delayed my trip plans by a day. It would have been nice to know that the counter closed at 5PM, through a text or something so that I could at least make plans. And there were other passengers from my flight that had rented at the Alamo/National/Enterprise counter waiting also.

I flew into Bellingham Washington with my family of six. We had reserved a rental car through a third party discount website but they never actually made the reservation and we found ourselves at the airport with kids, luggage, and no car during a rental car shortage (thanks COVID). Just as we were starting to panic the attendant at the Alamo counter called us back over and said he had found a car for us. He also gave us a fantastic rate (cheaper than our original discount booking) and sent us on our way with smiles on our faces. I was so impressed! I am forever an Alamo customer now.

It was a nice vehicle. Very clean and an easy process. I rented a mini-van because I had friends in town visiting and needed the space. What I was not expecting was so many “bells and whistles” loaded on the vehicle! Wow! It had Sirius XM and navigation, which was very helpful to have as we took many sight seeing day trips.

I rented a beautiful Chevy Impala for a week. From start to finish, the Staff, the car and everything in between was amazing. I will only rent from this location if possible in the future. Thanks so much..

Lady was nice but price was totally higher by 60% than was on website when reserved. Highly dissatisfied with Alamo and this after we thought we finally settled on a rental company that could be trusted. Even joined their silly club thing after forty years of avoiding them in airlines and car rental. Go for the $$ corporate America. Aloha Doss

Very friendly and nice staff. Gave us free upgrade and processing was fast too.

They keep the deposit, you have to claim it back which takes 2.5 weeks and then you wont even get everything back, because they charge you for Road Assistence Plus, which I never booked and the agent said, I wouldnt need anything, because everything would be included, so I will get my full deposit back. It was just a lie.

Very friendly staff. Free upgrade. Fast processing.