I really wanted to like this place. They got to my repair faster than other shops in the area. However, the newly installed radiator had leaking hoses I had to tighten myself. Worse, whoever did the install broke the vacuum hoses that operate my AC unit. So I now have a repair that is more expensive than what I initially took the car in for. They left my car worse than when I took it in to them.I already asked the owner if they would do anything to correct the situation, and they very clearly said they wouldnt, and if I even wanted them to look at the issue they caused, they would charge me.I always take pictures under the hood before dropping my car off. The pictures clearly show the hoses werent broken when I dropped the car off. Whoever broke them tried to patch them by taping them with electrical tape. Shows they have no mechanical competency to understand that fix wouldnt work, and also no honesty. Im still willing to negotiate if theyre willing to make it right.
$1200 and 1100 miles later the problem returned... phone call fell upon death ears as attitude surfaced. Stuff happens... and not all repairs hold true.. one would expect customer service at all times.. not just with good reviews.... interesting how behavior turns pejorative when confronted with a service that was inadequate. Make your own choices.. and not based upon my review of a repair that was less than what a good review would require..I have images as well, so, if necessary I will post them here.sucks having spent money twice to do what should have been done the first time.Reply to Owner........I have my receipts..and I was traveling, and In Beaumont, Ca. You would be wrong to say I THINK YOU HAVE THE WRONG SHOP.
Very Reasonable $ prices for their work - great owners - very personable and honest when quoting price estimates for future work that may be needed
On our way to Arizona from Mammoth in a bad pinch with a bad alternator, they were able to get me in and out in a couple of Hour. Honest work!!
Very honest, and they do great work there. I Will be a returning customer and highly recommended them to everyone.
Awesome people! Great service. Ive been going here for 11 years
Quick, thorough service and fairly priced
Great customer service. Dave and Emmit were very helpful and courteous.
Always amazing work.. Thank you!
Theyve always done a great job. Best customer service and fair pricing for sure. Ill always recommend them.
This place is dead honest .owner values customers.mechanics are top notch. Work done very timely. Best shop ive ever been to
Not from this area, out of state. Originally come from Colorado. Found this place on Yelp as top 3 best wheel alignment. Price is very affordable for a 4-wheel alignment. Greeted with a happy face and great employee that helped us out. CUSTOMER SERVICE EXALENT. Clean restrooms, customer waiting area is a cool air conditioned room where you can control the air, mechanic is very professional and respectable and showed me physically what needed to be fix on our vehicle. Now, mechanic is trying to find discount prices for parts. Rating from 1-10, a 25
Best automotive shop around! Honest and reliable! 🇺🇲👍
It’s nice to know my car was in experienced hands. They got my Honda back to running, kept me updated on the progress and most important, I was VERY happy that the bill came in a lot lower than I anticipated.Thank you to all the guys and gal at Cherry Valley Auto.
Thumbs up !!
They Take care of business, & there not expensive
Has vehicle lifts near front waiting erea that you can see your car being worked on
Great service.
Great service & competitive pricing. I’m glad to have this shop in town!
IF YOU WANT TO BE STOLEN FROM COME HERE! THEY STOLE MY TIRE. Needed a patch done on my back tire and decided to get 2 new front tires while it was there. When i got it back it had 2 new front tires and they had rotated the old front tires to the back (which now my tire that i paid for the flat is gone). Where is my tire with the flat that they charged me for!? Oh they made up a million stories and told me there is nothing they can do for me. Have had family and friends going there for years so if they can do this to someone thats been loyal, you might want to reconsider going there and find a new shop.
Honest, family owned and ran with pride. I highly recommend this Automotive shop.
Traviling on the road with a camper........Told me to be there 730am made me buy all the parts at NAPA so i could just pay labor then switched up and said was only going to look at it smdh what a joke. AND It was only a pinion seal in the rear axle. 1hr30min job. Like i said what a joke!
Dave is awesome! My son broke down 1800 miles from home. CVA was able to figure out what was wrong and get him back on the road within a reason amount of time. I would go back and would highly recommend them.
First Impressions: Clean shop, great customer service, Knowledgable, and fair prices. Most honest mechanic Ive ever met.
Customer service is excellent!!! Nice to have a great autoshop near by.
We have been using CVA for 15 years, they are an awesome honest shop.
Owners very pleasant and honest.
Good honest service and will give you a ride home
Yeah I work here too
Very helpful
Best in town!!!