We have used ON TIME for install of AC, tankless water heater and to fix a clog in kitchen drain. Whether the job was large or small, the employees have been friendly, professional and effecient. They arrive when they say they will and keep up up to date about the job. Very happy we found this company!
Now I have seen it all, an honest plumber as I live and breathe! Jason called me in advance of coming out to better understand my issue and he gave me such honest advice. He could have easily come over and run up a bill but he didnt. He was so polite and knowledgeable. Jason will be my go to guy for all of my plumbing issues from now on! So impressed to see such kindness and professionalism still exists! You wont be disappointed!
Absolute nightmare! I couldnt remove the core of a diverter spout from the copper pipe (it was welded on) so I called the plumber. Carlos arrived, took a pipe wrench, and wrenched so hard that he twisted the copper pipe (very badly) and ruined it. Then he calls me up and tells me that the pipe is twisted so hes going to have to cut the wall open. He DENIED twisting the pipe and lied to the owner about it. Fortunately, I have before and after pictures of the pipe! I also have two witnesses who knew that the pipe was perfectly fine before the plumber got there.The owner was supposedly going to call me about it, but the secretary said that he talked to the lying technician and took his word for it.The repair WAS going to be simple and straightforward. Now I will probably have to cut the wall open to replace the ruined pipe. This is the worst experience I have ever had with a plumber, compounded by the fact that the owner seems to be trying to avoid responsibility.I have pictures, I have witnesses, (including myself) and I have the time and inclination to sue them for damages. I chose these guys because they had great reviews. I am flabbergasted.P.S. The plumber was also over 10 minutes late. So much for the name On Time Home Services.
Jason is a top-notch tradesman. He was punctual, honest and thorough.
Steve was my technician. Although, I didn’t qualify for the financing because I recently closed all my credit cards, he was very professional and friendly. He did a thorough job explaining what was the issue with my AC unit. I look forward to working with them once my credit improves.
The technician called ahead to get more information regarding my cooler. He looked into pricing for me for the parts and labor. Unfortunately it was out of our budget. They were very understanding that we would not need them to come out until we saved up a little. Very thankful they did not come all the way out of town to diagnose a problem we already new what it was and have to pay for the diagnoses. Very professional and saved us money. Thank you very much! We will be calling you guys again when we are ready to fix :)
Jason did a fantastic job, he was really knowledgeable and answered every question asked in regards to the water heater and the job being performed. He was really professional and it was comfortable allowing him in our home. Will highly recommend for any repairs.
Our technician was the best! Such a hard/honest worker. We have used this company in the past and have always had great service at a reasonable price.
Randy and Jesse did an awesome job. Explained everything thoroughly and were very personable. I would give them a 10!
Rick my technician was excellent! He came to give me an estimate on a gas pipe relocation for my oven. He quoted me a very reasonable price and was able to complete the job at the same time. My experience with Rick and On Time Home Services was absolutely perfect. I highly recommend them for your service needs! Thank you very much!Brian H.
Jason from On-Time Plumbing was courteous and knowledgeable about his craft and was able to solve my issue within just a few minutes. It’s good to have a local company with technicians that one can relay on to solve one’s residential plumbing issues. Good crafts people are hard to find.
Outstanding Service. Jason was very professional and informative.He check the Water Heater unit and diagnosed the problem instantly. He is an honorable and trustworthy gentleman. I would highly recommend On Time Home Services.
My family and I thoroughly loved having Jason come out. He was very professional, very informative, and very helpful. This company is the greatest, they squeezed us into an already busy schedule to make sure our babies had water and Jason was quick, thorough, kept us in the loop of what we needed and upcoming things to look into replacing. We are very satisfied
My AC had been broken for a month and the previous place I had booked an appointment with and waited 2 weeks for, cancelled on me. On Time Home Services were able to schedule me within the week and didn’t even charge a weekend fee for me. They were so polite and professional on the phone and the technician fixed it in less than 10 minutes after he got there. I will definitely recommend them for home repairs and use them for any future needs.
Very nice cleaned the air vent to my dryer tested after the vent wasnt clogged these guys were very nice and helpful.
Jason called to let me know he was on the way, and arrived to find/confirm the Drano had done its job. Gave me a few tips to make sure the clog is fully gone, then contacted a colleague to inquire about replacing my dying window AC unit. Didn’t charge me for coming out, which is a mark of a customer-service oriented business! Will definitely call these folks again when needed in the future as well as refer others to them!
Great service! We needed our old water heater replaced and Jason did a great job. He explained everything we should expect when making the appointment, and he delivered! Definitely plan to call On Time for future home repair/services. A big Thanks to Jason, and the On Time team!
We have used them for many different services and they always come through. Very pleasant technicians and knowledgeable. Highly recommend them
Very Polite and Professional. Did an excellent job and Quickly!!!! Then he will follow up the next day to make sure everything works properly. Outstanding ! Would never use a different plumber again!
Extremely grateful and impressed by the kind, humble, and responsive customer service I received from this company. It’s so difficult to find this level of customer care anymore. Highly recommend this company to anyone in need of services.
We have used On Time Home Services for years now for our all of our HVAC and plumbing needs. Weve always had great experiences with the office staff and all of the technicians, who do in fact arrive on time and are very friendly and professional. Jason in particular (who repaired our faucet today) has worked with us many times and is wonderful. He is personable, quick, efficient, and always goes out of his way to make sure we are completely satisfied. Well gladly continue to use On Time for all our home service needs in the future.
This was a very positive experience. From making the appt and receiving contact from the group until the technicians departure. The job was done well and boy am I happy to have this group in my life. Thank you Rick for your plumbing repairs experience and your efficiency.
Jason was very professional and knowledgeable with his work. He worked efficiently and had no trouble finding the problem and completing the job fairly quickly. Id recommend this company and his service to everyone in need of a plumber!
Jason from On Time Home Services did a great job on installing the water heater. Quick and efficient. Clean and organized. Thank you!
We had both AC and plumbing done on the same day. They are so knowledgeable and professional. I highly recommend them to anyone. Reasonably priced, quality guaranteed work, and best of all..on time!
A wonderfully trained and professional Service Technician came to my home on the evening of Memorial Day to repair my AC which was not running due to a minor detail. Steve found the problem quickly, put in the necessary part and my AC runs like a charm.Thank you to my friends at On-Time Home Services!
Jason & Dave provided excellent service to replace my water heater & repair a leaking pipe in my mobile home. Dedicated, efficient, courteous & personable. Very please & would not hesitate to recommend On Time to anyone needing a reliable plumbing service.
Awesome company! They do emergency plumbing services which comes in handy when youve got a leaking sink. All around professional plumber! If youre in Bakersfield and looking for a reputable plumbing company give them a call! 5 stars!
I really appreciated tech Randy for his service, very professional and cheerful and knowledgeable on any questions I asked. And of course I’m never disappointed with ON. -TIME, they have great people and service.
Amazing customer service on the phone as well as in person. Best plumbing company I have ever used, will use again if needed.
The tech was amazing. New exactly what the problem was and fixed it immediately. Called in and the lady who took my call was professional and polite! Extremely honest people to deal with. I will be setting up a regular maintenance program with them immediately.Thank you & god bless
I am very impressed with your company. I will use your company for all my plumbing services going forward and I’m referring my family and friends to you as well. You are honest, and dependable. Rick just stopped by and gave me so much peace of mind about the water pipes LA Solar damaged last night. We have been without hot water since yesterday and only have some cold water in some parts of the home. Rick explained to me how he was going fix the issue and would be able to do it within a few hours without any help. Last night I was told we needed a bunch of guys to repair the whole section. I’m so thank full for your company! Thank you! Please let Rick know I appreciate his hard work.
I really enjoy working with this business; when they say they are going to do something, it is done. Highly recommend.
I needed my main water valve replaced and Jason was friendly, on time, and did a great job.Will definitely use again.
On Time Home Services was out at our home quickly! Steve was so knowledgeable and helped us to make the best decisions for our home. They also have an amazing product to instal that cleans the air and surfaces of our home. So thankful to have called them for our AC repair!
Randy & Jacob serviced my air conditioners & swamp cooler. I’m very pleased about their great attitudes, professionalism & quality of work! I would recommend them to anyone!
The technicians are always friendly. Randy listened to my concerns and then gave me clear options after checking and servicing our units.
Rick has been working on repairs at my property for quite some time they are always on time and gets to you in timely manner. Thanks again
They arrived during the time period I was given. Jacob was very professional and did a good job.
Jason, and the team at “On Time Home Services” are exceptional! My elderly mother’s second bathroom had an Angle Stop burst at 5am, so after containing the flood for her, I asked a neighbor if he knew of a good plumber in town, and boy was he right when he recommended On Time Home Services.Upon hearing about the problem that my elderly mother was experiencing, Jason immediately readjusted his schedule to fit her in, and was at her house within 15min’s. He then quickly identified the problem and resolved the issue in minutes.My family has never had a “go to plumber,” but I can assure you that going forward, On Time Home Services is the first and only call we will ever make and/or recommend!Thanks again guys, great job!
Fast, professional service. The tech was very polite and gave me a free estimate on a re-pipe. He gave me his card and advised they are also available 24/7. I’m very pleased with the service I received.
Yesterday I needed a plumber for my grandma . I called your company and they were wonderful!!!! I called at about 11:00 and she said someone would be out there by 2:00. The man called early and asked if he could come by.I was thrilled for him to come a whole hour early! Jason came and beat me to my grandma’s house to start his job. My grandma was nervous, anxious and snappy. I explained the situation to him about her and he completely understood. Jason tried multiple times to try to unclogged the pipe that drains from the washing machine. He tried from the pipe on top of the roof and at the actual spot from the washing machine. He eventually told us he was very very sorry he could not do it. He did not have a small enough snake and he thought we needed to call a drain cleaner company. They would be able to clean it out and might have a small enough tool to be able to do it. He was an amazing man and did an excellent job. I appreciate his honesty and that he knew his limits. He was afraid to try to disconnect the pipe because they were so old and could cause more damage. I wanted to let you know we will be recommending your company. I was flabbergasted by his professionalism and his honesty. And my grandma will be recommending your company to everyone. Please give him a huge pat on the back because I know he felt awful that he could not do the job but I am so glad he was honest and knew his limits. This company is very honest and reliable.
Jason awesome guy, he has great customer service. I would recommend him to anyone. He gets the job done. I will be definitely be calling him again to fix any problems with the plumbing.
Yes, the guys were very nice & explained everything about the way things will work..
Jason was right on time and got straight to business. It took several tries to reach the clog with his 75’ snake, but he accomplished the task in a short time. He was very courteous and personable.I will not hesitate to use On Time again!
They were fast prompt very friendly and they did an awesome job I would recommend them to anybody and everybody!! They were very polite and helpful even help me with a couple things here around my place as well definitely the best ones to hire for sure!
Excellent service. Polite, informative, and professional. Called before they arrived. Definitely recommend this company.
Technicians showed up on time and were very personable, even with my dogs.🙂 After comparing with other companies, I found their prices were good and their service was good too.
Hired On time plumbing to install a new water heater for me. Technician Jason did a great job and was very friendly and knowledgeable with his work. I will be referring all my family and friends to this company. Thanks again On Time Plumbing!!!!
Wonderful experience! Called office within 30 minutes of that call Jason was here and the problem fixed. Had been waiting for Home Warranty assigned plumber to come to fix problem for 5 days. Jason very nice and knowledgeable. Great job!!
Technicians arrived on time, were professional and courteous, explained what they were doing and answered all of my questions. I was very pleased.
Came home from work and my water heater was leaking. I called On Time Home Services and they were at my house within 15 minutes. Unfortunately my water heater needed to be replaced but Jason was on top of things. He explained everything to me about my water heater and the new one I would be getting. He was professional and not pushy to sell. Jason replaced my water heater and had things running within a couple of hours. Great service!
Jason was great to work with during our repairs. On time, quick repairs, and honest quality work. Will definitely use in the future.
Maintenance of my tankless heater was efficient and the technician was good
Rick was very nice and informed us of all our options.
Worst ever!! Scheduled for estimate between 3-5 on Friday called at 7:30 and you want a review? YGTBFKM!! One star because I had to!!
Excellent service, and repeat business will be scheduled soon. Ask for Jason, he does great work.
Jason was amazing, he fixed the problem within 30 minutes, was clean, and everything works great! We will definitely be requesting him if needed in the future!
Jason went above and beyond for our service today. He was professional, informative, and made me feel so much better about our new home. Thank you, Jason!
Jason not only cleaned drain, he repaired damage by the home builder. I’m very happy with his wok
Professional, kind, and very helpful! Was impressed by the quality of service. Would absolutely recommend to anyone looking for a plumber or appliance install.
Irregardless the out -of- town location, the professional commitment of these employees were commendable. They arrived on time for the consultation, were informative, and relatively easy to work with.
Highly recommend! Readily available, fast and efficient. Great customer service from Jason!
Prompted on time and very friendly, not only do I recommend I will use them again if I ever need them.
Quick response time, punctual arrival time, and very friendly! Would definitely use for any future plumbing needs, and would recommend!
Jason was extremely professional! Would highly recommend.
Removed water cooler on 2300sq/ft mobile home and replaced with a energy efficient 5 ton duelpak Ac unit and installed all new ducting.
Jason was quick and very professional. He has been to our house before and always does good work
Have been using them for years. Always on time, friendly and fast! Very reliable!
Jason and David did awesome. Very impressed with the service. Thank you.
Service was great. Jason quickly located the leak and repaired the damage, likely caused by rats. Eww. I appreciate how quickly they came out and even happier with the costs as things like this are always unexpected.
So fast and awesome service. rick was so good and was in and out in 20 mins. thanks again rick
We use OnTime Heating and Air to service our coolers each spring and winter, and they also service the heater in the fall. The service tech that arrives each time is knowledgeable, ethical (never any hidden charges or unnecessary repairs) and very professional. I would highly recommend this company for your heating and cooling repairs.
Very professional service, I will be requesting your company again in The future, Thank you for your awesome service
I had a leak in the garage in between the walls and didn’t know where it was coming from. Rick the plumber located the leak and repaired it pretty fast. Who knows how long the leak was going before I finally discovered it.
Honest and knowledgeable service, was completely upfront with what need to be done. Will use again and highly recommend there service
They were professional, friendly and got the job done pretty quick. The quality of the work was excellent.
The repairman fixed the problem in 30 minutes,very pleased with the service, they will always be my go to for any future problems. Thank you.
They help you out and they know what they due and are not as expensive as other companies. Really professional people with On time home services.
Jason and David were great. They were very friendly, professional, and I trusted them to do a good job.
Fast response,, with a fair call out charge.Steve was helpful and informative advised me on the problem and the long term solution to my issues, left with my system working so Im a happy customer .
Jason was fast, professional, and friendly. Knew what he was talking about.
Jason was professional, quick and did a great job!
He was very professional, I had tried to change out the cartridge on my showers handle and broke it. I already had a replacement so he removed the broken piece and installed the new one. He didnt try to sell me on anything else and was upfront about how much it would cost.
On time is my go to Plumbing company. I always request Jason, because he gets the job done right the first time.
Very clean work. Quality work. Very responsive .
Rick was professional and friendly. Did an excellent job and was quicker than expected.
Randy was very nice and helpful.
Technician was early and efficient.
Very good company, and Jason was fantastic good job and fast.
The technician was friendly, professional, and very thorough.
ON TIME .....is AWESOME
We called and within a few hours Ruben, the HVAC tech was at our door. He was such an amazing guy; he had vast knowledge of his trade, was very pleasant and professional, and explained the problem to us in a language we could understand. He went out of his way to ensure that the problem was taken care of and that we were satisfied. We cannot thank him enough, what an asset to the company!!! We have used this company for the past few years and would highly recommend them to anybody! Hopefully youll luck out like we did and theyll send Ruben, thanks again Ruben for everything!
Rick is thorough, efficient and a business man. He cleans up as he moves through each phase of his work. That is just a huge Plus for me.He is tremendously effective in his workmanship. Thank you Michael Jones for sending an Awesome person to put in my Tankless water heater and 2 more taller toilets. This is a honest and hard worker. Send him to me each time. He does superb work and is 100% better, in workmanship, than the American Home Shield sends to my home.On Time Plumbing will be my permanent Plumbing Company! Thank you for your great work!!!!
Great service and will always recommend to all friends and family.They are very professional, polite and overall punctual. I have had nothing but great service and on excellent service.And when I say great service I mean that. I usually don’t go on to make reviews, but this company has went above and beyond my expectations and I am one happy man with a house that feels very comfortable.Thank you guys!
A sensor on my water heater failed. I phoned On Time and Richard came out the same day and replaced the part. Friendly office staff and Richard was very polite and knowledgeable. Happy with the service. I recommend this company if you have a water heater issue. I will give them the opportunity to replace my A/C unit when that is due.
Jason was really helpful, fixed our problem fast, and you could tell he liked his job and was good at it, very professional and personable. He also helped us get a good price and a price break for next time, and Im sure we will be using On Time in the future. Thanks for making the experience enjoyable!! Thumbs up
Martin did a great job installing my new air conditioning system. Great Service, highly recommend!.
4/23/21, today Jacob arrive and did a great job!Changed out the filters, seasonal a/c maintenance and renewed my platinum club membership too! As always very happy with this company!Maybe offer a small discount on the parts. I was shocked to know that the part replaced cost so much! I was very happy with the outcome and your plumber Rick is very professional and had the situation done within the hour of his arrival