Fantastic service! They came out to pick up my car quickly and very helpful during a stressful time.

These guys came out fast and were very efficient! Thank you for ur help!

Overall good experience. Had a flat tire and needed to have our car towed. They answered the phone the first time we called and the price they quoted was what they paid. Driver was super nice and professional.

They charged me $270 to tow my car 100 yards. Literally.

I needed to have my car towed a very short distance. I really felt the situation was difficult and wasnt feeling very positive. Called and spoke with Erin who was amazing and made me feel so much better. Set up a time and Woody came out to tow the car. Timely, personable, professional, he was great. Wonderful customer service from start to finish. I highly recommend!

Johnny on the Spot. Fast response. 13 years of experience proved itself last night. Wet grass and soft earth found the nose of my truck in a STEEP ditch and it could have flipped. No problem for these guys. Worth the price and the tip. Highly, highly recommend. RTDIII

We had an unfortunate event where the vehicle my husband was driving slid off a low water crossing into a creek. The vehicle was 3/4 submerged. We called Austin Towing Company and Rodrick arrived quickly. It wasn’t an easy extraction and required swimming in very cold water. Rodrick calmly assessed the situation, dove in and was able to make the recovery. If I could give Rodrick 10-stars, I would! I highly recommend Austin Towing for their professionalism, quick response and Rodrick’s kindness. Thank you!!

I run my own business and clearly recognize and greatly value service that aims to solve problems thoroughly and well. My experience with Austin Towing Company and in particular Trey is a good example of this. He spent additional time, energy and care to move an unusual object with great personal value from a difficult location. He did this in the heat, without complaint and without pause until it was managed. It was an exemplary effort that indicates a culture in the business that takes pride in their work, holds people in high regard and is fair in business practices. I dont move things often, but I will call on them in the future when I do.

Best Shredding is an amazing company to work with for all your shredding needs. The staff members are quick and efficient and thorough to make sure nothing gets left behind. Respectful in the place of business and fills the bin right up to make sure you are getting the best price possible! Highly recommend them! Great job guys and keep up the amazing work! See you in 4 years! :)

I will definitely be using this company for all my future towing needs! The process was smooth from start to finish. The driver, Chad arrived quickly and was very professional. I highly recommend these guys!

Had a unique issue with a boat delivery and needed to move two boats off of a flat bed semi and put them onto an actual boat trailer. Called a couple of other companies and they refused. Woody came out, assessed the situation and got it done with no problems. Definitely knows what he is doing! Saved me time and money! Would definitely recommend them and will be calling them exclusively in the future! Thanks Woody!

My tow truck service was excellent, i had Mark and he did an outstanding job from the time he was on his way, he kept me well informed all the way until he arrived. Wasted no time in getting me hooked up and where i needed to be, keeps his vehicle clean and well maintained. Very professional nice guy just doing his job to the best of his ability. Highly recommend these guys if youre ever in a tight spot. Keep up the good work.

They don’t accept credit cards even though they have signs that say they accept cards. Only cash and they won’t give change, so you better bring the exact amount of cash. Deceitful over the phone. They told me that they were not the company that towed my car; only the company that were holding the car. What? On what planet does that make sense. They were listed as the towing company on the signage.

Great customer service. After an unfortunate ordeal with another shredding company Best Shredding was willing to price match the old contract and set us up right away with their new service. Their employees are very friendly and they deal with issues very promptly.

Fast, professional, reasonable, and kind! thanks Chad for all help. really went above and beyond to get the help I needed!! 10 out of 10 would recommend.

I has approximately 70 boxes of shredding to be picked up and I was blown away by the service I received.Two uniformed individuals arrived and introduced themselves and took care of my clients shredding.Very pleased with their service and now that I have experienced such a large shredding job, I know I can count on these guys in the future.

My car had stalled on a busy frontage road in Austin when Woody pulled up in front of me. He asked me if someone was headed out to help me and I explained that I just got off the phone with roadside assistance. He was happy to hear that, but didn’t like that I was sitting in a dangerous spot, so he told me to get in his truck so he could move my car to the nearest parking lot while I waited on help. He didn’t ask for any money, he just wanted to make sure I was safe. I’ve never gotten that kind of help and kindness from any towing company and I could not have been more appreciative. I will be calling here from now on!

Got a flat after leaving the lot, woody came and helped expedite the tire change, really friendly and helpful gentleman.

WOW!!! Woody Sizemore was so awesome - he told me he could get a small truck wrecker into an underground garage to deliver a wrecked car for me. His expertise in the handling of his equipment is amazing and if I EVER need service again, I guarantee, I will call these people! He kept in touch every step of the way so I didnt have to wonder where they were. Thanks to Jeff, too, who worked magic on that same vehicle to wriggle it out of the tight space it was in, in the first place. Woody made me feel like a valued person right from the start, and for that, I greatly appreciate.

Woody did a great job, fast and professional service. Great conversation on the ride. Would highly recommend anyone looking for a towing service to call these guys.

This was my 2nd time having to call a tow truck to my rescue .. I cant begin to tell you that these folks know what it takes to make it in this world..CUSTOMER SERVICE from my dispatcher Brittany, very knowledgable, and took care of me from start to finish with a follow up call just to make sure I made it and was taken care of.. now thats what I call Texas friendly . And my tow truck operator was right on time, and just as professional, and very genuine. He made me feel safe and made sure that I was out of danger right away. Thanks Chad you keep doing what you do and youll go great places. I will forever call Eagle Towing .. they are a true 5+ star company!!! THANK YOU EAGLE TOWING AND ESPECIALLY BRITTANY & CHAD !!

Amazing experience our driver was Gilbert he definitely is the man. We needed to get to a shop that was closing less then an hour and he got us there fast. He was reliable and friendly. If ever need a tow (which I hope I wont) call them and ask for Gilbert

I was fortunate enough to meet with the owner of the company today. I purchased a 2002 Ford Explorer from craigslist and low and be hold it stopped working on me after I went to get it inspected and get the title transferred to me. Obviously it was a frustrating situation. I made the call and was handled with professionalism and down home care from the start of my call all the way until he dropped my vehicle safely and in the same condition. These guys are great!! Will definitely spread the word and use them in the future.

Stay away. I called them, and they said he will be there within the hour. Turns out the guy fell back asleep because he had a late night. Its amazing this company is still in business.

They have the worst customer service they never contacted the apt complex and towed my car which I had to pay to get out I lived where they towed me at 🤨🤨🤨

I had called 360 towing before I called Austin towing company, 360 had me wait 45 minutes until I had to call back just to hear it’s going to be another hour and a half to get to me. They charged me a 59 dollar service fee before the actual service was provided I canceled their service but they said they will still charge me the service fee so the got a big f-youCalling Austin towing was fast and simple the driver was there within 20 minutes or so and they did not charge till service was complete woody was my driver and he was excellent I will always recommend this towing company 5 out of 5

Great service and the pricing was less than half of other quotes received. They arrived on time for the shredding job and did excellent work.

At 5 in the morning i called in because i locked my keys inside my car within or less than 30 min he arrived very polite guy and professional and very patient because my appartments had gate code and he had to wait for a while price was very cheap too by the way no damage Was done to my car i recomend him to you guys thank u austin towing

The experience with BEST Shredding was fanastic! Jon was super quick and efficient. Will definitely recommend to others.

Withdrawing money from a bank is easier and quicker than getting your car back from here

Wow what terrible phone etiquette. I am surprised they are still in business. Update...The owner must be mistaken. At no time was I confrontational. I asked them to come to my place of business to remove a car that was abandoned. He said no and put down the phone on me without having the decency to explain why or even offer an alternative. That would have been good customer service but I guess this business is does not know this.

Wow! We reached out to these guys with a short notice requirement, and he showed up within the first hour of their window. He was in and out in less than 5 minutes with a fantastic price (even less than the quote!). Theyre call the Best for a reason!!

Very nice and gentle man! He helped me a lot! Thank you!

Chad took great care of our car.He arrived in 45 min (was told 1h). Friendly and professional.

Great value, great service. We will definitely use BEST Shredding again.

Got a flat on the toll portion of North MoPac around rush hour and after trying and failing to get roadside assistance through my insurance I called Austin Towing. The original estimate that they gave me to get someone out was around 60-90 minutes so I said no, thank you and kept calling around. Well, just as I had given up on getting towed in under an hour, they called me back to see if I had been helped yet. A truck had just come free 5 minutes away from my location and they came to pick me up right away. The driver Brian was friendly, kind, efficient and funny which is appreciated in the situation. The cost for around a 3 mile tow, at rush hour, with some toll road charges was around $100. Give these guys a call if you find yourself in the unfortunate situation of needing a tow.

Called almost an hour ago. Was told a wrecker would be dispatched to my location “right away”. Chose this service because of the “no delay” claims on their website. 20 minutes ago I called to see what the deal is and they said they should have someone out in 15 minutes. If I had known I was going to spend an hour sitting on a residential street, I would have called someone else. It doesn’t seem like this company wants your business.

There is NOBODY ELSE in Austin that I’d call for hauling needs than “Woody” Sizemore. We had a VERY challenging undertaking in that we needed our 48’ brand new, custom food trailer brought down a tight alleyway and then careful positioned inside a fenced in patio. The job required patience, precision and someone with tremendous experience. Woody came out in advance to see where another another towing company had left our trailer, and strategized how he would be able to get our vehicle exactly where we were needing it. He brought top of the line equipment to do the job and was very professional both times we needed him over the course of the week.I could write a novel as to the bind we were in before meeting Woody, but he got us out of the jam and we are now in a position to be successful with our business. He has a genuine desire to help those in need, and can really work wonders in the most dire of situations. You will be hard pressed to find a more experienced driver!

Always using ATC from now on!! I was stranded in the center of town at 8pm when I called them, and an older gentleman sent one of his drivers down to me from where he lived in Round Rock. Even though it took him half an hour to get to me, they only charged me $200 flat to tow my car up to the arboretum AND drop me off at home afterward. It was out of their way, but they didnt want to leave me stranded, so they made it work. Brian with Eagle Towing (a sub-company or partner?) came to get me and was very friendly and really knew his stuff. Hed been towing since he was 15 so he took care of everythig smoothly and quickly. Thank you so much for amazing service and going the extra mile!!!

Have been with them for 7 plus years. Never had an issue. Prompt, efficient, and great pricing.

They were very quick, Kind and courteous. Woody was exceptional at working with my schedule. I reccommend this business

Rude Rude Rude! Lied to my husband, and was very nasty over the phone.

Wonderful service. Made a stressful situation feel a lot better. Thank you for the great service on the phone and in-person!

Showed up on schedule. Equipment was very clean and well taken care of. Operator was very professional.

Rapid response time and very friendly!! alled Austin Towing Company and their affilate Eagle Towing got to me in about 20 minutes, not bad at all for after 10pm. Mark the driver was VERY helpful and courteous. I hope I dont need to use any tow services again soon but will definitely call them if I do. Will also reccommend to anyone that asks.

This place is horrible. I called this place and they immediately put me on hold. Eventually the line just cut off. And it did this every time i called back. This guy very lazily asks me to hold and even if i said no or tried to explain the disconnects, he would still put me on hold. And the line cut would follow a few minutes after.

Fast and easy service took care of my car with care thank y’all for a good service

Great Professionalism

Very quick and helpful! Would recommend to others

Very nice and professional.

These guys are a bunch of crooks, do not trust a thing they say.

Hate to leave a bad review, but I was told the driver would be at my location in two hours. Two hours later that time changed to one hour. Long story short, I spent five hours waiting on the driver, with the office not answering calls and eventually decided to go with another company. I would not recommend this group due to this experience.

The service is good but you charge me $130 dollar for 7.5 mile it suppose to be expensive .the driver not positive

Their website states: The professionals at Austin Towing Company are available 24 hours a day, 7 days a week, so you will never have to worry about a negative towing experience ever again. They told me no one was available. At least they told me.

Great Service, thorough, and easy to deal with!

You never wanted to tow my car..

Great Service!!!

Fast

They do suck!