Been living in Austin for 6+ years and Lamb’s Tire and Automotive is always my very top choice of repair, inspection, or anything I feel concerned about my car. It’s dependable, efficient and any charges is reasonable and crystal clear. David has been so kind and helpful. I will be leaving for Cali this month and just have to leave a 5/5 review for all the services throughout the years. It’s a place I would recommend to my family and friends.
This place is amazing. They kept in touch with me regarding repairs to Tiguan Volkswagen and charged reasonable rates for the car tube and service. They know what they are doing here.
I set an appointment to have a tire with a slow leak repaired. Within 45 minutes of arrival, I had my car back, fixed, and no charge. Never had an experience like that before at an auto repair shop. Terrific!
The guys that checked me in was friendly and informative. Accurate time estimate. Also David was very patient and responsive with my time concerns. This place is too notch. Good experience.
First time to take our cars in and wow, blown away by their customer service and knowledge. They go out of their way to explain the service/diagnoses and make you feel like family. Extremely impressed and will be a regular. Thank you Kirk and staff for making us feel well taken care of!
These guys have always come through for me. Reliable and straight. They seem to go the extra mile each time. Professionals
Very helpful fixing my flat tire! I’ve also had oil changes and other work done here, and I’ve always been happy with their services.
Simple and straightforward business! Can’t ask for much more. Quality appears to be what an average would want. Finished under my estimated time also.. If I’m in the area and need services again, I will definitely come back.
I had such a pleasant experience at this location today… I first spoke to Frank in the garage when I drove up with a low tire. Asked him if they could just check the air pressure for me and he found a nail right away in my tire that I didn’t see. I went inside and the manager Kirk was absolutely amazing and just really one of the kindest people I’ve met in a long time. I also spoke to Doug for a bit and the whole team is just so positive & customer friendly! Wow! What a great experience I had here today I highly recommend this location!
The staff is all professional and helpful. It was an easy experience. Thanks!
The Far West location is fantastic - super friendly and professional. Its nice they are in the neighborhood and we dont have to drive all the way to a dealership and find a ride home. For the last 5 years, we have had all of our cars serviced here beyond just the standard oil or tire change. They have handled every maintenance issue faster and typically less expensive than the dealerships. David and Doug are always super helpful.
About half my stops with the Far West location result in an adjustment without charge. But they always treat me with full professionalism, and when they do charge me I feel like they have earned it and more. Considerate, knowledgable, quick service...I am really impressed.
Best in class. All the way. Can’t wait to go back for local trusted service. Lambs always.
I have used the Lambs on Far West for various services (new tires, oil changes, brakes, etc.). I recently arrived at 5:30pm (store closes at 6pm) with a slow leak tire and no appointment. They quickly diagnosed a bolt in the tread, plugged the tire and sent me on my way within 25 mins. Great customer service and quality work!
Ken was extreemly helpful and quick to help me repair my flat tire when I rolled in, in the morning before work… he had me out the door in an hour and a 1/2 and had a quote ready for me (should I choose to get work done down-the-line) for all *reasonably* priced services that they offer as well. Highly recommend this location if you are looking for an honest, and easy to communicate with automotive team.
I always feel really special in this store. They are super friendly and I trust them with all 3 of my vehicles. When they’re super busy, they always text or call me & let me know when I can bring my car in. Very personable. I don’t feel like a number here.
Came in with a low air light. A representative, David, came out to check, put air in my tires, and found a problem that he said could be fixed for free in two hours. He had it fixed in less! Speedy service with a smile. Ive past by Lambs for many years and never stopped but due to Davids great customer service they will be getting future business from me.
Lamb’s on Far West is fantastic. They’re professional and knowledgeable when it comes to all things car-related. David, Doug - and everyone else at this location - are great.
Lambs continues to be excellent. Ive never been overcharged here or upsold. They do quality work for a good price, what more do you want. The employees have always been knowledgeable and really nice even though I never seem to get the same one twice.
Amazing place. My first time at Lambs. They fixed my flat quick, and they did it for free! I thought I knew great customer service. I could learn from these guys.
I had used this location of Lambs once before for standard maintenance and was pleased with the service and communication.This time I had a leaky tire… which they filled once (when I couldn’t stay) just to see if it would hold air. It did not so I returned for a tire repair. The tire had a nail in it. And to my surprise, Lambs did not charge me for the fix.In a time where inflation has hit and service is spotty, how great is it to find a company that goes above and beyond the customers expectations!!Take your car to Lambs! They understand good customer service!
Excellent service. They got me back on the road after a water pump failure right before a road trip. Very happy with their work overall, and going to be coming back for tires in a few months.
Excellent service, - fast and efficient. Lovely staff, lovely waiting room. Will definitely choose this location for future car service
I want to give Justin props. He has taken care of my entire families cars. I always feel that everyone is very honest and they do a great job. Everyone that I have come in contact with has exceptional customer service. I send everyone from my job to them and I can’t say enough great things about them.
What a friendly place! They took care of the nail in my tire in less than an hour and free. I highly recommend and will return when/if necessary.Outstanding service. :)
I went in yesterday and a very nice man helped me, not ideally but he was atleast polite and kind. This morning I went in to go ahead and proceed from the assessment. While waiting I looked up the part that I was told would be $800 and found it was only $452. when I mentioned my confusion to Doug he said “well we are business and have to make money.” To which I said I understand but I was told the part itself cost $800 he proceeded to have even more attitude and shook his head. So much so that when he walked away the fellow employee apologized for him. Doug should NOT be working with customers.
Very knowledgeable! Very helpful! Honest with the car maintenance quotes and what was critical to be done to the vehicle now (vs unnecessary add-ons that can be done in the future)….
They are super friendly at the Far West location, but I am skeptical of what they told me about my vehicle and what they charged for diagnostics. I came in to make sure I could pass inspection - I knew I needed a couple small things done before I could pass - and to get my A/C checked out. I know I my car is 14 years old, but after checking things out, they told me my car needed almost $5,000 in repairs, including replacing the A/C, and a host of other items. I knew the A/C had a small Freon leak, but my hometown mechanic just replaced the Freon and told me I might have to do the same in a few months/a year(s). It ran cool for two years after that. Lamb’s told me if I didn’t fix the items on the list (except A/C replacement - I’m skeptical the whole thing needs to be replaced), I would not pass inspection. I’m not sure this is true, and friends and family seem to agree. Since my car probably isn’t even worth $5,000, I ultimately just had them replace the right headlight (advised by Mazda not to do it myself on my vehicle model). I know they have to charge something for the cost of diagnostics, but I ended up with a $340 charge just to have them look at my car and change a headlight bulb at the end of the day. I basically spent $340 to have them do almost nothing to the car and to tell me my car is old and worthless, which I already knew. I asked what I needed to do just to get the car to last a little longer, and they basically told me “all of it.” I suspect I was taken advantage of to a certain extent, and I have a sneaking suspicion it’s because I’m a young woman, though I guess I can’t be totally sure. I’m far too familiar with being ripped off in those types of settings for that reason. I’ll still give them two stars, because I can’t complain too much about their actual service, as their employees were all very nice. I would just say to at least get a second opinion or price shop before you go here with any kind of mechanical issue with your vehicle. I’m out what could have been about a month’s new carpayment ($340) because I didn’t.
I came here to check my spare tire before a road trip. It looked busy but surely enough I got help immediately and got my tire inspected and pumped full of air for free. The employee (I believe his name was Ken) was very friendly and helpful. I will definitely be back next time I need tire services!
These guys were highly professional. They knew how to get me into the tires I wanted (two season, rain tires), steered me toward a great promotional deal saved me $350-400, uncovered a potential long-term issue that needed fixing even though they couldn’t find the parts, told me they’d keep looking and tell me when they had them. Fair, professional, knowledgeable. Couldn’t ask for more.
They were professional and accommodating. They fixed the tire on the bosses car quickly. I appreciate the fact they took my time constraint into consideration.
Ive always taken my vehicle here for routine maintenance. Great customer service, fast and always keep you informed. This time around, I had to have my radiator replaced. Doug kept me in the loop every step of the way. Him and the entire staff were very patient with me and all the times I called! I will always recommend this place!
David always takes care of my car needs. Even when I didn’t have an appointment but had a dying battery he did his best to fit me in their busy day. Thanks!!
A quote was submitted online and within the hour the LAMB’S Rep Doug (Far West location) had contacted me via phone. This was a quick turnaround I didn’t expect on a Saturday.Information was provided of having a flat tire with low pressure and possibly being due to a nail. Doug recommend to take it now or before they closed. As I already had prior engagements I decided to go ahead and have my tire serviced as this was a high priority due to the distance so would be traveling.The LAMB’S reps and Doug were really helpful and informative. The wait was not too long, an hour or so would be ideal to wait for.I cannot thank the LAMB’S reps and techs for their great customer service and quick turnaround on contacting me and fixing my tire. I would recommend LAMB’S! Thank you!!
Had two slow tire leaks. Scheduled an appointment at Lambs for the morning. Had a quick and easy checkin. Their waiting area was clean cool and socially distanced. It took exactly the time they estimated. But the kicker was that when I went to pay, they said it was no charge. I usually dont get this level of service when I am paying a lot, so to get it for a free repair was a big surprise. Nicely done!
The guys at the Far West location were absolutely phenomenal. Painless experience, knowledgeable and kind staff (especially Kirk!). I’ll be taking my vehicle back to them in the future without a doubt.
Ken Barragan provide some top quality service today for my on my KIA optima. It hard to find a good automotive guy that is trust worthy. These guys were top class.Thank you
Doug. Is. Awesome.Lamb’s has always taken great care of my vehicles. They respond quickly to appointment requests and are upfront about pricing and the amount of time required for service.
To the point, addressed the issues with my tire alignment, and they spared me the needless sales-pitch. For that reason I will return & hopefully they can install my next set of tires. A much better experience than dealing with the big name tire shops or the brake & alignment shops. Thanks
We were gone for a month and on return, my BMW told me that its right front tire had 0 pressure. Drove slowly to get it filled at a gas station. Took the car to Lambs and they fixed a nail hole in about 45 minutes and for free!Great service and communication.
Awesome place to get your tire fixed when its low of air. When I walked in there one guy did not want to help me at all. But there is another guy that I overheard my conversation and he helped me right there on the spot. Thank you so much Lambs tires shop
Car maintenance is never fun, but Lamb’s delivers an experience that is as good as can be expected. I find them to be transparent, fair, and of high quality of work. Recently a supplier was persistently late with a shipment which Lamb’s was able to negotiate a nice discount. They are always professional and courteous. Happy to continue to do business with them!
Fast, friendly, to the point. They were busy, and the service they provided me, was done quicker than anticipated! Great work, honest work.👍🏻👍🏻
David was very helpful and the entire team was prompt, friendly and a lifesaver to this mom whose tire have put just in time for school pickup.
The employees were so friendly and helpful here! In the lobby instead of playing depressing news they had movies playing, and they were quick to offer a chair and meet any needs I had. Service was quick, the pricing was reasonable, and their employees are exemplary. I will definitely be back!
Took my car for state inspection a few weeks ago and it was quick and easy. Got my plates yesterday, but the screws had rusted over and WD40 didn’t do the trick. So I took it to Lamb’s, and they took a few minutes out of their day to help get the screws loose. Now I drive around and people have no idea I just moved from California. Winning.
Took my car in for a tire patch up and windshield wiper replacement. Ken delivered impeccable service from start to finish! I highly recommend Lamb’s on Far West Blvd, they are the best in the west! :D
Excellent customer service. Prompt, courteous and efficient. I am very pleased with the service.
Totally awesome service! Been here before and will be back again! I thought I needed a whole new tire, and I didn’t... they were completely up front, and saved me a ton of money. Super-friendly staff, too. Thanks, guys!
Lambs took care of removing the screw in my tire in 30 minutes at no charge! I appreciate their dedication to safety. Thank you!!
This location comes highly recommended by my mom. Kirk is friendly and honest. I always know my car is in good hands taking it here for all my service.
Excellent service!!! Thank you so much for your kindness and job well done. Im so happy to have found this wonderful shop while visiting Austin!
Just needed an oil change and emissions test since I recently bought the truck. Came right before closing to pick up and found out they didn’t do the emissions test because the inspection was good for a while. Explained the situation and they were very apologetic, I was more than willing to come back the next day but they knocked it out real quick while I was there. Great service, I really appreciate it.
Quick and efficient. Great communication on the process and time. 10/10 would recommend
They are honest, helpful and friendly. Every time I go there I get impressed by their service.David helped me with my damaged tire and It was quick!
Honest shop. They communicate well about issues. I have been going there for 25 years. Doug is super
David, Ken, Kevin and Doug take care of me like I’m the most important person they help all day. We have been using Lamb’s on Far West for years and the service and care has been consistent and exceptional always. I can not say enough good things and would travel across the city to request services. Thank you so much.
The folks at Lambs were courteous, knowledgeable, and efficient. This was one of the smoothest and easiest auto experiences I’ve had.
The team at Lambs was he able to work me in with a pretty tight schedule. They were able to take care of numerous issues with my vehicle, without any hassls. They were friendly, communicated well, and made me feel confident in the work they were performing. 345,000 hard miles on this truck and shes driving like new after the work they did.
I just had a great experience with the staff here. They were very honest with me. I came to change oil. They told me I hadn’t reached the mileage yet and I didn’t need to change it right now. My tire pressure light was also on. They helped me fix it and also helped me add some windshield water in. I appreciated their services. I will definitely come back for future services.
Ive been a customer of Lambs Far West for many years - always good service. Today, I brought my car in for an inspection at 4:45pm - out in just over 30 minutes! 👍
Long-time service manager, David, is can-do and took care of my annual inspection effectively and efficiently.
Had a great experience here, they took my car about 2pm and I got it back by 6pm. Lambs was fair in their pricing. The man who did my intake was very nice and said I would get my car back by end of day. I did not believe him, but he was right. K.D. who checked me out was nice and answered any question I had. My experiences with automotive repair companies have not been positive in the past... Glad that changed with Lambs.
Brought my 2001 DodgeRam 1500 truck in today,7-24-2021 for a front end alignment and Lambs took care of it in a very friendly, fast,professional, caring manner,, providing me with the positive information and spec sheet showing me the correction made on the toe in and camber, now saving me gas money in driving here on out, Thankyou,
My car (almost) broke down late Friday night so I panicked because I thought I couldn’t get it repaired on a Saturday. Luckily, Lambs was open until 5pm ! I called, and when I arrived, Doug was the guy that helped me. He was super kind, and very informative. Considering I don’t know much about vehicles, it helped a lot 😂 anyways, everyone was super nice and they were very quick as well! My car was finished in a few hours and they replaced both front axles, did an oil change, repaired a motor Mount, replaced some studs and lug nuts that needed fixing, etc. probably a few other things that were needed too lol.
Lambs is my go to place. My husband and I deal mostly with David and always feel well looked after. Great communication with regular updates on what’s going on with the car. Would recommend Lambs.
The customer service was great. The wait wasn’t too bad. The fellow who waited on me went out of his way to make sure I understood everything and was satisfied.
Doug was super helpful, explained and showed me the issue and helped me get tires at a reasonable cost. Very grateful!
Had a great experience at this location today! Everything was completed in a timely manner and the service was great. It was very convenient being able to receive updates via text and the communication was clear and concise, which I appreciate as someone who is definitely not a car expert!
Once again Lambs Tire and Automotive has saved the day! I woke up to a flat tire this morning and brought it into Lambs. They always have a very professional and friendly staff who listen to and answer all my questions and assured me that they would address my tire and other concerns. I went across the street to get a cup of coffee while it was being fixed and short while later they called me and told me it was done. When I returned I was very happy as they are always spot-on and the cost of service could not be beat!!! Kudos and Thank you to Lambs!
Quick and helpful visit getting an inspection! Waiting room was clean and comfortable, and had a movie on while I waited in the air conditioning.
Amazing service I had a flat tire drove in and in no time they took care of me and surprisingly they didn’t charge me what is this !! Amazing I will never forget this place especially David keep it up and we have been missing this kind of treatment as a customer for long time
Just brought my car in for a flat. The Lambs staff kindly and quickly took a look and found a tiny nail which they removed and took care of - could not ask for a better place to have taken my car. Will definitely be returning. Thank you!
After experiencing challenges getting my car inspected at garages in the area, I finally found one that was well prepared and well staffed! Very courteous, efficient, and effective!Thank y’all
Lamb’s always has good, reliable service. They are also helpful and friendly, something too rare these days. I’ve used them for years at various locations around Austin.
This place is amazing!!!! Got a nail in my tire on the way to work and needed to get fixed before work. Pulled in at 7:25 and I was out pretty quick. The staff was great and very helpful!! Would highly recommend coming here. Very pleased.
My state inspection was done quickly, and the staff went above and beyond to be friendly and helpful! Great service!
The gentlemen were very very nice and very helpful and explain things to me at my level. I felt very comfortable with the work they did on my car and feel that they did a great job. I will recommend them to everyone.. Thank you you are
I came in with a tire that was half flat which ended up having a nail stuck in it. They repaired it for me quickly and at no charge. Whats not to love? They definitely won my future business!
Ken was amazing! Did a regular maintenance today. Super friendly and professional. He gave me many helpful suggestions on necessary services needed for my car. Will definitely visit this place again to complete theses services.
Excellent service. They are fast and kind.
Ken and the rest of the staff were able to accommodate me on short notice, exceptional service. Not greedy people
Honest and trustworthy...out to help you not to make a dollar. Will always have my business
This has been my go to mechanic shop for over four years. The staff has the best customer service. The pricing is always right. I have never had an issue with the services. I could not be more happy with this location.
These guys are terrific. Excellent service and honest pricing.
Polite, helpful. Never feel that I will have unnecessary repairs done. Thank you David.
I called at around 4:15 pm on a Friday and asked if the shop did inspections. The man who answered said yes and asked when I wanted to come in. I said now, and je said come on by, so I did. When i got there another man took my info and got my key and insurance and went out to look at the car. A minute later he came back and said the two front tires were dangerously worn and would prevent the car from passing inspection. He quoted me a price that seemed fair and said they would call me when the car was done. I only live a few blocks away so i just walked home. In less than an hour he called and said my car was ready to go. Ive never had such quick tire service before! Everyone was super friendly, too.
I would reccomend Lambs Tire & Automotive located at Far West Blvd. Austin, TX for any service you need for your auto & like me you will always be a satisfied customer. Kurt the manager & his staff are kind, patient, knowledgeable & courteous. Always consistent in their endeavor to satisfy theircustomers with top rated service to keeping the cost as low as possible.
Doug and his team were great. They took care of my Honda and a flat tire from our other car (what a week for car problems). His explanations were clear and honest. For the tire he gave advice that was consistent with online reviews and he gave me several great options. I highly recommend Lamb’s and Doug.
I had the best experience at Lamb’s. Auto shops make me nervous, but the guys at Lamb’s were very helpful and super nice. Thank you!
Shout out to David for taking time out of his busy day to air my tires! Great customer service here. I will definitely be coming back for inspection and other automotive needs.
I’ve been using this Farwest location for many years. Both my Wife’s Classic Jeep and mine are cared for by this fantastic crew. I must say my visits for the upkeep are delightful ( movie screenings by D included) with rest assured the price won’t knock you out of your seat. We will continue using Lambs as long as the Jeep exteriors hold out.
Ive been taking my cars to this shop for years, theyve always been honest and professional. I dont plan on changing autoshops.
I’ve been going to Far West Lambs Tire and Auto for years. Always excellent service and experienced the same today. Booked an appt for oil change. Ended up needing alignment and other general maintenance. Finished in reasonable time. Will continue to go there in the future. Highly recommended!
These guys provide great service, fair pricing and take care of you if you have a problem. Working with David was great as always and he did a good job of locating some hard-to-find tires. Yes, you can save a few pennies in the short-term by going the Tire Rack route, but in doing so you lose personalized service, free rotations and flat repair. Well worth the small difference.
In and out for a state inspection. very pleased with zippy service, and the salespeople are super nice. 5 stars.
Friendly, knowledgeable, fast, and efficient. I always get great service here!
Kirk at Lambs was very helpful! He helped us get out car fixed with total transparency. Matt helped diagnose our main reason for going (strange noise coming from the front of the car) very quickly after hearing about it. They gave us a breakdown of what else needed to be repaired and how they affect the vehicle. Will definitely go again when I need to car repair!
Great service. Professional and friendly staff. Took care of my damaged tire. I left work in uniform to get this done. They wouldn’t let me pay even though I insisted and thanked me for my service. Next opportunity I get I will go back without uniform and pay for additional service.
Scheduled an appointment. They were waiting for me. Fixed my tire, removed two nails and didn’t even charge me anything. Impressive