Jen is the BEST!!! She is the absolute sweetest and so talented with hair I recommend her so much. This salon is very nice and the front desk people are so friendly as well. I am in love with my new hair, I started going here when I had very dark hair which is my natural color, and Ive been able to lighten it a lot and my hair is super healthy. I really recommend Jen she is beyond incredible!
Keith did an amazing job with my hair cut. It had been over a year since my last visit to a salon and I left feeling well taken care of, and like new life was given to my hair. Keith took time to listen to my requests and my normal routine to get a good idea for what type of cut would work best for me. All around great experience!
I cannot thank my stylist, Niki, enough. It was my first time getting my hair cut since moving to Austin, and I’m so happy I chose to make an appointment at Bella Salon. The overall environment was perfect and spacious which made the experience very enjoyable. The entire team was incredibly kind and professional. Once again, Niki was AMAZING. She not only gave me the exact style I was looking for, but she also gave personalized recommendations for products and treatments based on my hair needs.Thank you to Niki & the rest of Bella Salon!
Wonderful experience!! My hair came out with beautiful results!
Very fast service compared to other salons. Great hair styling, average hair dye services.
I apparently did not do a great job asking for what I was looking for and after 3 hours and $200, definitely walked away with a top 5 worst hair cuts to date. I didnt realize how bad it was until I got home. My coworkers and friends even noticed, which was pretty embarrassing - just glad hair grows back! Will not personally return but advise everyone to be specific about what youre looking for in a final outcome!
Made an appointment and the salon called me to cancel. Made a replacement appointment and the salon called me to cancel again right before the second requested service time. Have never seen such instability with appointments at a hair salon before. They have a very strict cancelation policy that ensures you pay half the price of your service if you cancel, yet does not hold themselves to the same standards. 👎
They scheduled me for a 4:30 appointment but when I arrived they said I was so late so they’d only be able to do a dry cut. They were so rude and it wasn’t until I told them that my confirmation was for 4:30 that they admitted to knowing but that they had to change it. They called the wrong number so I never got notified but they continued to be rude while having no problem solving skills nor good customer service. Couldn’t even offer anything for the inconvenience but attitude.UPDATE: a manager still hasn’t reached out like they said they would.
Keith is a magical unicorn! It’s 4 hours after my hair appointment and I still feel like I’m walking on sunshine. My hair is incredibly happy and I feel light, refreshed and sparkly. I received a devacut from him and so much more. He’s an outstanding human being and perhaps a magical being. He shines from the inside out in the most gentle and vivacious way. And, I’ll not forget to add, he’s a phenomenal hair specialist. My curls and I thank him.
Had a wonderful experience with Timmy! He gave me the exact balayage I was hoping for.
I have been going to Bella Salon for over a year now getting my makeup done by Talisha. She always does such a WONDERFULjob. She is professional and can create whatever look you need. I have even received makeup lessons which has helped me tremendously when I am on the go and don’t have the time for a professional beat. I highly recommend Bella Salon
Space was nice and well curated. My hairstylist was professional and helpful with suggestions for what to do with my thick fine hair. Chairs were spread out and covid protocols were followed. I felt as safe as I could.
Jacquelyn is amazing!!! Worth it 100%
Really enjoyed getting my hair taken care of here. Keith did a fantastic job keeping my long hair looking sharp. Ill be back.
Everyone is super nice.
Ginnie is amazing. Shes professional, a great conversationalist, and of course the most important part....Phenomenonal hair when youre done. Highly recommend
Marge is awesome! She does amazing work and my experience with her was very positive and uplifting. I left feeling like a new person and have been nothing but smiles ever since. The salon was very cool and Marges lair (as she called it) was super cool! I loved every minute I spent in this place. The vibe is VERY POSITIVE!!!
I have been using Lany for over two years and I love her. She helped my hair when it was at its worst. I cannot say enough good things about Lany.I haven’t had a great experience at Bella Salon and miss when she was at The Collective because they were always so kind and welcoming. The front of house and the customer care is just terrible. But at least they don’t cut your hair. They would probably shave your head if they could.
I booked a make up appointment with Talisha Kaye, and absolutely loved it! I was going for a light natural look and she executed perfectly! My make up was flawless and Talisha was very efficient!
What a beautiful salon. It’s nice and clean. Everyone is super nice and professional. I had a make up appointment with Talisha Bradford. I love her work. She is very knowledgeable on what colors would look best on me. Omg I love her lashes. I made a special trip to buy more from her. They are so soft and natural looking. I look forward to my next appointment with Talisha!
Couldnt recommend this place enough. Everyone I encountered here was very friendly and professional, and Alexandria gave me one of the best haircuts of my life. Five stars!
My new favorite Austin salon! The atmosphere is clean and artsy, the staff is so kind and personable. I got my hair cut by Jenn and she was a joy to chat with!
Trista is an amazing hairstylist. But there front desk is not organized. Just when I thought I finally found a great salon. The first time I made an appointment no one called me to tell me that the original stylist was sick, luckily Trista was a a available and did a great job. This next time I made an appointment and I called the day of and no appointment was ever made. I was so disappointed because after waiting for two months with the quarantine I had no appointment. Was very upset and now I will find another salon.
I can’t stop raving about the brilliance of Samantha Martin at Bella Salon. She came recommended to me by a friend when another salon damaged my hair beyond saving.Sam was able to show me the path to healthy hair after she eliminated the damaged lengths and started on a new regimen. Not only was she able to bring my locks back to life, she then introduced me to the fabulous new ombré style of brilliant colors.I have been in love with her ever since. Purple is definitely my color and I get excited every time I see Sam to discuss what new things to try next.If you’re looking for a new do, a drastic change, or just some subtle effects - run to Samantha Martin at Bella Salon. You can view more of her work on her Instagram @samsfeelgoodinc
Visited Mina again today for a perm redo, and she and her assistant did an amazing job! She always knows just how much curl to out in, and it comes out soft, full, and natural. Nice to know there is somewhere I can count on for good hair - not always easy to find!
Talisha Kaye slayed my makeup for a wedding i attended along with the front staff who were amazing and so courteous!
I saw Trista Cardona who SAVED me. I was in from out of two and she saved my hair disaster that I was having. I may start flying in just to see her she was so fabulous.
Everything was SO Professional! Talisha did a wonderful job on my makeup 💄. I will DEFINITELY be back!!!!
My stylist Jessica was amazing! She took my inspiration photos and brought them to life in an updo that worked for my hair type/needs and featured my undercut in a really beautiful way! The overall salon atmosphere was friendly, personable, and professional. And a great bonus(!): I walked away with 3+ practical style tips for hair and makeup and a great new pair of earrings!! Thank you for a fantastic experience! (Wish I could add a photo!)
My first visit today and the staff was fantastic. Great experience with Britt and Xylina. Thank you so much for making my day so special. I will be a regular customer.
The service was amazing and they did me good and I cant wait to look flawless
I am now a customer because I followed my stylist Rachel Dunn. She is amazing. I am man with long hair and it has been a challenge to find someone who does a great job every time but no longer- Rachel does a fabulous job every time. She also does magical work with color for women as well. The salon has good parking and a great environment. If you are new in town and looking for a great hair experience every time go see Rachel.
I was in Austin for a wedding and I went with my auntie to Bella Saloon .i dont remember the name to the lady who was with my aunt.But Keith does the best shampoo and treatment in my hair. ( the way was he wash my hair its so relaxing and amazing). Thanks, Keith my family was so impressed. I forgot the name to the product do you use for my damaged hair.And also the manager who took her time to give us a ride to the hotel.nice lady! So professional and gentle!Thanks so much for all you guys do to us!We really love it!Please, Keith, I need the treatment name..Damaris Martinez Lynn MA
Kaylee was wonderful. Great color.
Steven is an absolute God! Fabulous job! I went in for a simple cut and got infinitely more. He explained so much about my hair and better ways to treat it. I cant thank him enough! I highly recommend him!
My visit was great. They were able to get me in same day. The stylist seemed very knowledgeable and gave me exactly what I wanted. She even gave me tips on how to protect my hair color and strength. I am so happy with my results. Thank you Bella salon and staff for a great experience.
Charlene, who was supposed to be an expert cutting curly hair, did an awful job with mine. It is way shorter than what we talked about and what I showed her. All along she kept telling me how great it will look, which was definitely not the case. Now it is at such a weird length that I can neither put it down nor up. Finally, she styled my hair for at least 10 minutes and by the time i left the salon, my hair was still completely wet. I dont know how other stylists at this salon are but I definitely would NOT recommend Charlene.
Bella is one of few salons that treats their employees well and pays them fairly / legally. They have a cute space and a friendly staff. Highly recommend.
Love the vibe and my hair every time I leave here. No bad hair days for weeks on end! Sam is a great colorist and I find her cuts easy to style on my own (my hair has mind if its own, so a good cut makes a difference). Another plus for me - Bella is open on weekends and you can book an appointment online.
Monica Marquez is not only incredibly talented, she is a fantastic stylist because she is a good listener. My hair is exactly as Ive envisioned it, only better now because of her. I think it takes great skill to do hair, but its even a greater skill to be able to listen to your clients needs and, dare I say it, read between the lines. Sometimes clients dont know how to articulate what it is they want. Monicas intuitive capacity cannot be understated. Because of this, I highly recommend her to anyone who is ready to do something different.She will treat your hair as if it were her own.
I absolutely love how beautiful Steven Taylor made my hair. He is a true artist. The salon was simply fantastic, even enjoyed a great glass of red wine while I was there. But really - the stunning, subtle streaks of light that Steven layered through my hair are fabulous. And my hair has never, ever been this shiny! This is also the best cut Ive had in over 20 years, maybe ever. I highly recommend Bellas Salon from top to bottom.
TAYLOR BROUSSARD is the worst hair stylist you can ask for. Please and I mean please do not get work done by her.
Steven Taylor is a genius. He always finds the most beautiful version of me to highlight, my skin looks amazing because my hair so fab. Thank you Bella, my entire experience was perfect! I came back three days later for a spa pedicure by Mei and its quite possibly the best pedi Ive ever had. Love this place and cant wait to go back!
I got a Devacut for the first time ever. Keith is awesome. Service overall was pleasant, efficient. Super comfortable and enjoyable experience, and I can’t wait to go back. At other salons I’ve paid much more for haircuts I hated, but that’s not what happened here!!
I love this place! The staff is super friendly the front desk is very hard-working. I appreciate all the attention to detail and the history of this business. They do hair, facials and nails! They have great products too! You have to try this place out.
Ginnie is the bomb. She is very knowledgeable about the latest trends and is always doing continuing education and honing her craft. I trust her inplicitly with my hair. She can help you make sure you are taking good care of it with the right products and really make your hair healthy.
The staff was AMAZING. The interior is ADORABLE. Next time Im in Austin I will definitely be back!
Bella Salon is wonderful! Samantha has been doing my hair for a couple of years now and she is the best. She always gets my balayage and cut just the way I want it. When I’m not sure about what I want, I fully trust her instincts. She’s awesome! The front desk staff here is always so nice and they respond quickly to email which is great. They’re always happy to work with my schedule and get me in. Thanks guys!!
As a client of Bella Salon for many years I have always been pleased with the stylists Ive worked with. The environment is awesome, the staff very helpful and I always get compliments on the cuts and balyage treatments I receive here. The selection of stylists and services offered here meets a wide range or preferences. Overall this hair salon is an excellent business and I highly recommend their services.
Came into Austin for Formula 1. All I had was google as my best blowout guide. I hit a homerun at Bella Salon. Samantha M I love my blow out!!! I love your multiple round brush technique! My hair set beautifully in this humid weather. Thanks for all the great tips! I’ll see you next year!
I made an appointment for an eyebrow waxing at 10:30 AM. I called to let them know I was running 4 minutes late and they told me they were going to have to push my appointment time because I was going to throw off the next appointments.4 minutes?!The later time wouldnt work for me due to plans I had made, and so I was charged a $12.50 cancellation fee. And they wouldn’t consider waiving the fee. If they had, I would have absolutely worked to reschedule for another day and it would have earned some loyalty from me, too.I understand there are certain policies in place, I understand they have a business to run, but this lack of flexibility was something I have never experienced before. And the manager on duty called me hun on the phone, which came across very demeaning.I do appreciate the manager making an attempt to kindly explain the policies. And the one time I did get my brows waxed there they did a good job. But the lack of flexibility or consideration made it clear that this isnt a place where I want to continue doing business.My recommendation:1. Build in a 5 minute grace period between appointments.2. Explain at every step of the way (time of appointment made, time of phone reminder, etc.) that if you are more than 5 minutes late you won’t be accommodated at your set appointment time.What I experienced today is not how to win over favor, trust, and loyalty from customers.
Great service and experience. Very friendly.
My first visit and I loved it. The stylist was quick but friendly and super low key so made me comfortable. Easy to book an appointment. I will definitely return.
Had an amazing cut with Laney (sp?) yesterday morning! I initially found Bella salon by googling best salons in Austin and they were among the top rated three. I looked at the reviews and was super excited!I showed Laney a picture of what I had in mind (full bangs with layers) and we were immediately in sync as to what would be perfect for me. Laney took her time with me and eased my nerves about a big hair change right off the bat. When we were done I could not have been more pleased. I am in love with my new hair!I will definitely be going back soon! Thank you so much!!
Trista did my hair and I am so happy! I love, love,love the cut and highlights.Trista is so nice and put me completely at ease.
This is my favorite Bella Salon place in Seattle. It took me almost a year to fin and I was dearly missing my esthetician back home but Nova came to my rescue! Shes super nice and friendly, does an awesome job and is super fast. Cant ask for more right?The pricing is right for the quality as long as you come in every 5 weeks.
I used to love this place. Like LOOOOVE it. However the two people who made me love it, no longer work here. They quoted me one price on my nails, charged me WAY more. Not to mention, my nails looked terrible. It was clumped and built up all around my cuticles, my manicure lasted 3 days and they did not book me for the right service so there was not enough time to do what I asked, I had to spend extra time the day of my wedding having them fix my nails. They charged me more on my bridal package as well and told me Id be pampered, felt like in other day. I had them do my sisters hair, a different women cut it uneven and parted her hair down the middle. It was a lifeless mess in all my wedding pictures. Super disappointed in this place. No longer recommend. Jess who does eyebrows and makeup would be the only reason Id say this place is OK now and gets 2 stars instead of 1. She does a great job.
The reputation stands for itself at Bella as they have the best stylists and everything under the Sun to accommodate for wonderful experience!
Im very hesitant to let new people do my hair so it was a mission to find a good place down here since im originally from Illinois. My sister recommended this Salon for me and I absolutely loved Ellen! My hair always takes a standard 3 hours to do and she was super friendly and made the time pass with her easy to talk to personality. Looks like Ive found my go-to salon for Austin!
I am visiting Austin and I decided a drastic haircut while being here. I could not have encoutered anything better than Bella Salon! Amazing atmosphere and care, the lovely Samantha completely understood what I want and gave me a lot of hairstyle suggestions. Keep it up ladies!
The ladies at the front desk should speak more clearly when taking calls BUT KEITH ROCKS MY SOCKS OFF! He is always so personal with his services from hair washing to being the pro and taking over my head! He is always taking new classes to become better at his passion in hair and sharing his new found results!
Jessica did a fantastic job correcting a very, very, bad haircut I got at another salon. It took her two hours but I was so satisfied with the result.
Everyone there was very nice and made me feel very comfortable.
Ive had so many mens cuts, as one might expect. But Shelby Blecha has done an amazing job for me. Truthfully, hes probably a little over qualified for my subtle and continuous maintenance, lol. Nonetheless, hes there for me. He offered some great advice as well on my own styling at home and staying positive about my look or appearance. Hes a great guy and I highly recommend his services. Very experienced and TALENTED.
I recently moved to Austin and have been trying to keep up a long distance relationship with my hair guy in Houston, but it wasnt working out. I had one cut in Austin and it was okay so I decided to try another place. Bella Salon was the only place with a high rating that had an opening on my day off so I took my chances with Samantha and I LOVE her. Rob at the front desk is so nice and helpful and the salon is GORGEOUS but really, it comes down to the cut and its exactly what I wanted. Im going back next week for color.... I cant wait to try their other services which are all reasonably priced imo.
Alexandria did an amazing job with my balayage, I highly recommend her!
I have nothing but great things to say about Bella. Ive been going here for the last three years and seeing Samantha for the last two years for balayage and cut! I would not trust anyone other than stylists at Bella with my hair! The entire staff is knowledgeable, welcoming, and cares so much about providing the best experience! To top it all off there is complimentary wine! Who doesnt love that!
Just got my hair chopped at least 6” maybe more and I LOVE IT! I am notorious for crying after cuts but was sincerely in love with this cut and stylist! Thank you Alexandria for exceeding my expectations!!!
The staff is great. Everyone is very friendly. The environment is clean. The stylist, Charlene Clark, explained everything she was doing. A very relaxing experience.
I loved every bit of my experience. It was the first time I had a facial with someone who was interested in how I already take care of my skin, or should I say tryyy and take care of :) Jacquelyn Malloy is amazing. She was informative and knew exactly what my skin needs and needed. I plan on going back as long as I am in Austin for her expertise on skin care. I am making my appointment for my second visit and I can only imagine how much more amazing my skin will be. THANK YOU!
Love this salon! Everyone is genuinely friendly, the music is usually good, and you can sip on wine or other beverages during your service. They also have a great variety of carefully selected products (including all natural brands like Eufora). Im in love with my incredible stylist Samantha Martin (@samsfeelgoodinc on IG) who expertly interprets my ever changing hair cut & color desires into a shiny, healthy looking reality. Ive been seeing her for several years and wouldnt dream of going to anyone else. Oh and I think its work mentioning her amazing scalp massages as well....
Love this place! Excellent service and quality. Great way to pamper yourself!
Lany did an absolutely amazing job on my short cut. I showed her a picture of what I wanted and she replicated it EXACTLY. The whole experience was great.. Luis was able to get me and my sister in for haircuts and color on a last minutes notice, Monica did a great angled cut on my sister and of course lany went above and beyond on coloring and cutting off at least 10+inches of hair and styling it very nice and trendy. Very impressed and want to give all of them a big shout out! I will be back!
Great service and friendly talented staff
Keith has been cutting my hair for a while, he does an amazing job everytime, thank you
Had a wonderful experience with Keith Patillo. It was my first Devacut and it did not disappoint! He took his time and made my hair look amazing! I will most definitely be coming back!!
Excellent service and stylists .. Thanks Samantha for a beautiful job on my updo and makes up 😍
I went to Samantha for my color and I highly recommend her. She’s professional, talented, and ensured I got exactly what I wanted.
My friend and I made last minute appointments and got excellent haircuts!
I showed pictures of exactly what I wanted (black roots melting into purple with pink ends to hide my roots) and what I didnt want (stark roots showing with a uniform peach pink color). Ive never spent so much money and time at a salon and been so unhappy with the results and Ive had my hair fried. After +6 hours I walked out looking the exact shade of horrible I didnt want, but now with an even more visible outgrowth. I was promised a Keratin treatment and I didnt get it because my hair didnt need it... not true. I asked for a redo which would have cost at least $120 (FOR A REDO) since Bella only fixes it for free if they feel they screwed up, which they didnt feel they did this time... also not true. How about a refund? No, didnt get that either. The entire process was humiliating and insulting.
So upset. Turned my hair bright orange!!! :( I came here for routine blonde highlights on my brown hair, something Ive been doing for years. My hair looked fine when I left Bella so I thought it was okay...I woke up the next morning and my hair was bright orange! I called immediately and they told me to email them photos of my hair so they could assess what needed to be done, which I did, but then I never heard back. I emailed again and got no response, so I called twice more and finally got someone at the front desk to talk to me the next day.I told them that my hair was orange and that I was going out of town to a family reunion and needed to have it fixed ASAP. They explained that theyre closed 3 days of the week, which happened to be the 3 days leading up to my departure. In tears, I asked them if there was any possible way I could come in sooner at any time to see any stylist and they said no and that the color fix would only be comped if I went to the same stylist. In the end they couldnt fit me in with her for another 2 weeks.Since I couldnt have orange hair for 2 weeks, I called my old salon and they were able to take me the next day. They did the best they could to make the orange look blonde, but now Im out the cost of 2 full highlights and I still look kind of ginger :( I totally understand that accidents happen with color and that this salon has operating hours that they cant change, but I was really disappointed that Bella didnt make any type of effort to squeeze me in or accommodate me considering the situation. I know its just hair, but I went from brunette with blonde highlights to brassy orange and their response didnt really show much care for what happened :(
I had a great experience here. Monica did a fantastic job creating my sexy layered hair cut. The place is so cute and I love how they decorated inside. I’ll definitely be back. I love that they use orbe-it smells sooo good and cosmedix skincare is awesome too!
A happening place with many talented hair designers
Dont bother making an appointment. 2 of the 3 times Ive made an appointment they cant find my reservation or say that it has been canceled. Very unprofessional and unorganized front staff.
I came in for a last minute appointment because I had velcro and adhesive fused into my hair after a bad run-in with an inflatable velcro wall. Instead of realizing how long the process would take and sending me away, Monica at Bella Salon moved appointments around and spent 7 hours working out the crazy knots on my head. Everyone on staff came by to help out in between appointments. I was never made to feel like I was a burden or taking away their time. I have never been so awestruck by such amazing customer service. I went in thinking I would be leaving with a pixie cut and left with my hair still past my shoulders and in a gorgeous layered haircut as if nothing had happened. I will be going back to Bella Salon for all of my hairdressing needs. If I could give them a higher than 5-star rating, I would! THANK YOU BELLA SALON!
Love this spa...fun and lively...Great cuts, and also get my ManeGain treatment here. Saw that Josh Martin, owner, got phenomenal results! Regrows, thickens, and strengthens hair!
Great experience and very helpful staff, and stylist know what they are doing
Wonderful staff, great array of services and beautiful location. Recommended by a local while I was on a trip to Austin — glad I went!
Very nice and comforting and pretty.
Shae does excellent mens cuts. Highly recommended.
Im not sure this place is a good as the reviews have said my friend got her hair done here as i watched and the result was very much not what she wanted
Mie has been doing my nails at Bella Salon for about 3-4 years now. My nails always look gorgeous when I leave. Mie always has creative ideas for my nails, whether its a new color or a little glitter. I never knew how much I liked glitter until Mie persuaded me to try a little! She also does beautiful nail art. Last time I visited her, she did a reverse French manicure with burgundy colored tips. The look beautiful and unusual - Ive gotten so many compliments. And her manicures last a very long time. Almost two weeks later, the polish is still shiny without any chips.Raquel at Bella has been doing my hair for about 8 years now. She gives an awesome cut and style. My husband goes to her as well - shes the only hairstylist who knows how to deal with all his weird cowlicks. In the past year Ive started coloring my hair. I showed Raquel some pictures and she managed to incorporate all of them for some long lasting highlights. She did such a great job that even 6 months later, when the color started to fade, my hair still looked great and I dont have a weird line between the color and my natural color.Im so glad to have both Mie and Raquel at Bella to help me look my best!
Shay is great. Love the place