The experience was amazing! Quick response and the end product was superb! Customer service was also great. I would definitely recommend them! Will be a repeat customer!
This place had the suede I needed and they were very helpful in knowledge and had no problem spending extra time to explain things about my project. I highly recommend this place. Customer service is phenomenal and there work is top notch high quality.
Excellent service!! Staff super friendly and solve my problem super fast!!! I will 100% recommend this place!!
Professional acting people that give the impression they are ready to perform some customer service.
Ive had to use these guys for 2 Cadillac cars and they are so kind, accommodating, helpful and professional. I will use them again and again! Paul and his team are rockstars!
Went and got a sunroof spoiler, I did a 2 and a half hour drive, so happy that I did, they were so profesional, they took the time to show me all the interior headliners to go along with the sunroof spoiler, did a 110% good job, Very happy with the work, they checked for leaks, did a very good job, 5 star rating for sure.
Replaced headliner on a classic General Motors G-style body vehicle. Texas Auto Tops did an excellent job and got the task completed within 3 hours of dropping off the car. No damage occurred while replacing the headliner and the finished product looks like new. The staff and owner were very polite and respectful. The young lady in the office is a joy to talk to. The owner explained all risks with a classic car and ensured a quote is received before the work is started. I recommend Texas Auto Tops.
Couldn’t be more happy with the service, I recommend to anyone. Thanks!
Great work Great people frfr hard to beat um..
Just want to give a shout out to Becca! She showed empathy to our situation, gave her honest opinions and offered for us to come in to review the sunroof issue. Thank you for helping us!
Quoted me $550 to swap out the hydraulic hose lines and add fluid! Wow!!! I have the lines which cost about $75 and there are only 3 attachment points where they simply screw on to the hydraulic cylinders and motor. This takes about as much time as an oil change. Not to mention they tried to tell me that my cylinders might be bad before they even saw the car. When I told them I had identified where the leak was coming from, (not from the cylinders) they came back with $550. You can buy all the parts for less than $500, including the motor and both cylinders. Back seat just pops off and remove a couple of bolts. Hardest part is adding the fluid. SMH
Office personnel are informative. Service is way over priced.
These folks know what theyre doing. Becca is the go to person for upholstery questions as well as solutions.
I just want to say, I am extremely pleased with the job that was done on my Porsche Cayenne. The roof looks like new again. The staff was friendly and the work is amazing. Money well spent and a warranty was included.
I called for a quote to replace my convertible top and spoke to Becca. When she emailed the quote to me,she apologized about the delay, which was no problem on .9/17. I called back on 9/23 and spoke to Becca again and said I wanted to go ahead and get it done. It was over $2000.00 . She said she would call me back. I never received a call back that day? So I emailed her the next day to find out what happened and if they can get it done and when? Still no response that day? I followed up with one more email the following day on 25th and to this day I have not received a call or email. Ive worked and ran several businesses and Ive never let $2000.00+ walk or not returned a response to a customers concern! Very disappointed!
Jeep dealership told me it would be $1300 to fix a broken sunroof. Auto tops was able to do it for under $300. Manager cared about fixing it, not how much money he could get out of it. The kind of car guys you want.
Texas auto tops did a fabulous job! The office staff is friendly and the technicians were very accommodating!
Becca and the crew are doing excellent work
This is the worlds best seat cover shop in the worlds worst location. But working with Garrell and Becca and Paul is a delightful experience. Theyve done two SUVs and boat seats for us. Quality and price exceptional.
Wow! So helpfull!!! I own a repair shop out of town and was in need a sunroof assembly. She went out of her way to find one for me, when the sale was out of her shop she still checked in made sure I was good. Thank you so much!!!
I had a leak didnt have a clue if it was the sunroof or the windshield.... and my header liner was a hot mess. I call Texas Auto Tops took the 2006 Mitsubishi Galant in and a few hours had a phone call that the car was ready for pick-up. Sunroof service INCLUDED with the new headliner. Thank you Thank You Thank you to everyone at Texas Auto Tops. You are at the Top of your industry. FYI Becca is a GEM.
They did a great job! They were recommended by other car shops in town and had my sunroof fixed in a day before the rain. Thank you for the quick work and good customer service.
Amazing job with an extremely efficient and friendly staff! We are very happy overall with our experience!
I bought leather seat covers to recover the seats in my 2000 Chevrolet Silverado Z71 pickup truck. I had Texas Auto Tops install them for me and they did excellent work. You cant tell that they are not the original seat covers and are installed correctly and look very, very nice. The cost was inexpensive as well. Less than one day turn around so that was a benefit too. I would recommend them to anyone that needs this type of work done.
They did a great job on my headliner staff and employees very friendly
Great place everybody was awesome and very accommodating. I had some leather installed but didn’t want to miss work so Garal the owner, went all the way to my job downtown, picked up my truck and delivered it to me within a few hours with the new leather interior. Truly amazing work! Thank you guys. I definitely recommend them!
Great customer service. No super long wait time. Thanks Becca!
They did an amazing job at a very good price. I love my new headliner, old one was driving me nuts, now I enjoy my car again. Came with a one year warranty!
Becca and the guys at Texas Auto Tops are amazing. My husband has a Mercedes Benz and the sunroof stopped working. Becca did a great job communicating the problem and getting the work done quickly. Sometimes it takes a little bit to get an appointment with them (because customers know how amazing they are) but it is worth the wait. Thank you guys!!
Becca is one of the friendliest customer service representatives I have ever met. If more people were like her this world would be a much better place.
These guys are the best!Stopped by 2 days ago, driving my old Mini Cooper with the headliner board hanging down. (I had removed it myself).They helped me pull it out, re-covered it within a couple of hours, and did a fantastic job. Professional job, and, instead of just stamping them out like the manufacturer, they actually overlap the padded fabric an inch so that it wont pull out along the edges anymore.When I picked it up, one of the guys helped me slide it back in, so I could finish securing it at home. He even took the time to take a soda bottle and give me some of the cleaning solution they use and a wad of their cleaning cloths. Wow. Nice touch.And the young woman in the office was delightful. Super nice.Never going anywhere else.
Im really impressed with place. Ive always been a loyal dealership customer to have repairs done to my cars. This time i had lost faith in Nissan of Round Rock. We found this place. They took excellent care of my car and not charge me crazy prices. They are my new loyalty
Good guys who do an honest business in a transparent way
I am so glad I found Texas Auto Tops. I had a 2000 Volvo convertible whose top had partially disintegrated in the Texas heat. Becca, the front office person, was very helpful, sweet, and accommodating. They worked around my schedule and had my car ready for me as promised. Becca worked hard to find an affordable top and keep the costs down. I wouldnt hesitate to recommend them to anyone who needs auto top repair/replacement.
This place is great. Everyone was so helpful. When I called about my cars leaking roof, I let them know what I thought the issue was. Becca looked up the part ahead of my visit. When I went in they determined it would be a simple fix. They had it done in 15 minutes and didnt even charge me for the trouble. Becca said shed save the notes just in case they do need to replace the part. I couldnt recommend these guys more highly!
I have a Lexus RX300, and have been to this place twice. The first time, I had a faulty sunroof, that they fixed it for me very fast at an excellent price. The second time, I had an issue with my passenger side window switch and they did a great job of diagnosing the issue and fixing every part that needed to be fixed. They are very nice and responsible people, their work is clean, and they are excellent at their line of work.
Great service and quick turnaround on my moon roof. Friendly and professional staff.
Great work replacing Civic headliner! Price, quality, speed were all fantastic. Perfectly matched the original headliner. For extra comfort, it came with a 1 year warranty.
The staff here are very helpful nice and knowledgeable they fixed my leaky sunroof I recommend Texas Auto Tops they also help you to feel Very Welcomed I most definitely will be back for my maintenance .
They have some problems with obtaining quality parts for antique atuomobiles. Im giving one star because they did something that is a big indicator of either incompetence or maybe they are insolvent but they asked me to pre-pay for a part that was at that point completely imaginary. I was kind of in a bind and not much free time and desperate for a new sunroof so I obliged. Im not sure why because their customer service is questionable. First time I called them I was on hold two times in a row for over 3 minutes by the secretary before I got a hold of the shop owner Garril. So I waited a week and they call me and they informed me that they could not find an acceptable part and they refunded my 300 dollar deposit. It was incredibly redundant. I ordered a used sunroof online as I knew of one online merchant who specializes in my particular car. So, instead of a 650 payday they made zero and I installed the sunroof assembly for little over half of what they were going to charge. But yeah just life advice here never pre-pay a mechanic ever its not professional and its very dangerous because if they cant afford to order parts they damn sure cannot afford to warranty them.
Great service. When I called the lady was knowledgeable and very helpful. When we brought the car in the problem was taken care of quickly and affordably. My husband and I felt we found a great place to take our car for accessory problems, you are in friendly and honest place at Texas Auto Tops
I took in my 96 Corvette to have some cables installed into my convertible top and i am very pleased with there service and work. Becca took her time going over with me on how to take extra care for my car top and what was best for my vehicle. She knew a lot and was very informative. Service was fast while i waited and Im very happy with the results. I will definitely be a returning customer to get other work done.
Had a simple problem and the owner of the shop stopped his busy day to help me... on a Friday. Didnt fleece me either. Ill be giving them more business.
Great customer service highly recommended
Texas Auto Tops of Texas have helped me out with 3 different vehicles turning a bad situation into a good one. Their staff is friendly and their pricing will save you quite a bit from going with the dealership . 1 Jeep top, 2 sunroofs, and they even recovered my cracked leather console. I went from wanting to get rid of my car to planning on keeping it for another year or two! Thanks!
Very busy place, however Becca is awesome! i have a 2001 Volvo and she made sure that I got exactly what I came in for. As busy as they are she makes you feel like you are their only client, but most important my sunroof is finally fixed after years of disappointing attempts by the dealership.
I believe the only 24hr HEB in Austin....simply the BEST
This has to be the best shop, I have ever dealt with, period. I was looking to get some repairs done on my vehicle and I had an appointment set up. Becca even went ahead and ordered the parts. Due to changing circumstances ( mostly because of my own stupidity), I had to cancel my appointment. I was feeling a little guilty and also a little unsure of how the store would react, especially since the parts were already ordered. After the call, I wound up feeling a lot more guilty because they were so nice about it, almost to the point where I felt like just getting the repairs done anyway !They know their stuff very well, Becca pinpointed the issues I was having right on the phone and their prices are so reasonable. I would recommend them with absolutely no hesitation whatsoever.If there was a rating higher than Five Stars I would give it, I am that happy !
There customer service is very good and high quality work
Very nice people, did a good job for a fair price. Booked me in quickly.
My Volvo convertible C70 needed a complete new liner. After every other shop I called did decline to do the job, I was so relieved to finally find the only shop able&willing to do the work: Auto Tops of Austin. No problem, no drama, and they did a professional work at a very reasonable price Ithought. I particularly would praise their front desk employee, Rebecca,for her very friendly and helpful charming cooperation.
Not the best looking shop in the world, but they were able to easily re-glue some trip on my 03 Infinity. A much better job then if I attempted this myself.
Did a great job on my car.
Very informative lady at the desk. She was very polite and courteous.
Thanks to a great team of skilled convertible top experts, I have a sleek new OEM top on my old BMW. These folks deliver quality installation with complete follow-up service. Becca is a very competent professional in this field and a pleasure to work with. David has provided expert installation with expedient window adjustments. Thank You all for your hard work!.......Several months later I took my BMW back for a convertible top adjustment. I really hate to report what happened at that time. I noticed a leak at the rear window and was told that there was no way it could be adjusted properly because the straps were not adjusted correctly. Also, after taking my car home (30 miles), I discovered that the rear lights and other components were not securely returned to their proper places. I do NOT recommend this auto-top service after discovering the poor alignment of my convertible top!
A road hazard took out the front sunroof on my 2015 Pathfinder. I had a previously positive experience at Caliber, so I stopped in and got an estimate for $1434.15, including 8.4 hours. USAA told me to try Texas Auto Tops of Austin.My partner called them and gave them my credit card to cover my $500 deductable. They had the part in two days from Nissan-no aftermarket glass available yet. Nissan gets $847.44 for the sunroof.I didnt have to make an appointment or leave my car for the day. They did it in a little over an hour while I waited, so Calibers 8.4 hour estimate was grossly over estimated (and over priced).Becca runs the front desk there in an extremely friendly, professional and competent manner. If I wasnt already retired, I would have tried to hire her. In the todays highly competive employment market she is a jewel. If she was working for me I would make sure she was paid well and otherwise treated well. Gals like her dont grow on trees and you need to protect your claim when you have one working for you.The manager there also seemed very competent and Becca spoke highly of him, even when he wasnt arround.Im thinking about buying a new car and noticed they do leather interior upgrades and can even do heated and air conditioned seats for a lot less than the upgrade trim packages on a new car.The work they did on my sunroof was A+. When I mentioned that some of the broken glass had gotten all the way to the back hatch and was causing the hatch to bind slightly, Becca went out to the shop and got the tech to carefully clean that area for me.Good folks doing good work at a fair price. I highly recommend them.
Amazing knowledge Becca is when is the most helpful people who explains everything and great detail so you feel good about the quality worth it receiving and the work that youre getting done.
The headliner in my truck is incredible and the dvd player in the suburban is keeping the kids happy pn long drives. Its really clean as well. Thanks Texas Auto Tops
When you go to this place ask for Becca really sweet person and there are able to take care of your moon roof and other car needs they fix my room room which was not cheap by any means but I already knew that it wasnt going to be cheap but at least it works now
Awesome. Becka knows her stuff and gets things done. They rock!
Great job replacing sun roof in 1 hour once glass came in
Very UNACCOMMODATING. They wanted me to drop off the item I needed a minor repair done but didnt have the time for me to describe the repair I needed done.....WHA! Who does that??? Who would drop off an item to be repaired without describing the work needed to be done? Not me. I was referred by another business. I called the business and informed them to be careful who they refer to. Could make them look very bad.
Great people, great work!
If you can fit your car in the parking lot you can do anything! Theyre usually busy but theyre the best price in town and do good work.
If you use Texas Auto Tops, be sure and get a firm quote. Their work is OK, nothing special, but they charged me 5X what it should cost. When I complained, they reduced it to 3X. I would not recommend them for anything but routine work with a fixed cost.
Capable & honest. Recommended.
I was going through a really bad time with my jeep commander after my sunroof flew off into traffic but Becca really helped out. The sunroof and headliner couldnt look more amazing.
Went above and beyond to try to fix my cars problem
Fine service
Great quality
There they can change my hundreds since it brings cloth and I want them leather
Greetings to all who work there, do a first job and a greeting to the employer who is a very good person
Excuse me, Im looking for a place where a sunroof of my expedition is installed. Do not bring and I want to adapt one here can I adapt one? Please be kind enough to recommend a good place. Thank you.