I called Heaton Bennett Insurance to get car insurance. Renee was extremely informative and helpful. Also, Renee was very professional and kind throughout our conversations. She was was able to find several policies that fell within my budget and insurance needs. Additionally, she helped guide me through all my questions and concerns. Ross and Renee were amazing!
Mike saved me about $700/yr. I was FLOORED! Good people and they know how to shop your policy around for the best deals. I had looked a lot and then gave them a call and BOOM! Big savings. Heaton Bennett Insurance is amazing.
My contact/account manager at Heaton Bennett, Mr. Jose Contreras, has been a pleasure to work with. He has been thorough in going over my options for homeowners insurance and assisting me during the process with any questions or concerns. The customer service is exceptional and is something I take to heart. Thank you!
Ross and his team have been very easy to work with and clearly have my best interests at heart. They have gone out of their way to answer all of my questions as well so Im fully confident were making the right choices. Recommend them highly!
I’ve have been dealing with the Heaton Bennett team for almost a year for my business insurance and personal insurance and I have been very pleased and impressed with the amount of professionalism and how much they make you feel like you are their only client. I would highly recommend giving them a call or specifically Mike Bando he is an awesome person to deal with.
I have used Heaton Bennett for 6 years and they have been amazing the whole time! I have worked with multiple people here, and met them in person, and they are truly nice people and always helpful. Also, I have never questioned their rates as they are always competitive. Highly recommend!
Heaton Bennett really came through for us quickly to get a vacant home policy in place for a property we were selling - when our previous agent with Farmers let us down at the last minute. Mike and Gabby have been very responsive and knowledgable. Highly recommend this agency!
They were extremely thorough and helpful with the process of finding insurance for my company at its infancy stage. I appreciate the on demand support they have offered from getting the insurance down to setting up payments and auto drafting. Overall companies like this make it easy for others to stay focused on their own craft!
I previously had my vehicle insured through a friend who had just started working at one of those low cost insurance companies. I later met Mike Bando and figured it wouldnt hurt to compare. Not only did I get better coverage for a lower over all premium, I was able to use that difference to get renters insurance and still have money left over! Mike and his team answered all my questions, are great to work with and I feel much safer on the road knowing I am with an experienced insurance agent and a local reputable company. Thank you Mike and Heaton Bennett insurance!
These guys are awesome! I was referred to them by the Licona Team and I was not disappointed! Very clear and effective. Ive generally figured out the insurance stuff on my own, but was very pleased to find the experience of working with Heaton Bennett showed me the value of working with someone whos living is to work with and understand insurance!
Mike Bando and Marty Francis were very helpful. I presented Mike with a challenge and he stuck with it until he found me the coverage I need (not easy) and at a reasonable price. Marty put up with my trying to follow the rules without fully understanding them. Great job, you two!
I have used Heaton Bennett since they were Anderson Insurance Partners. They were great back then and I recently used them again, I was hoping the service they provide would still be just as good and it is! They have saved me several times with my last minute needs. They go above and beyond to make sure you get what you need. I would highly recommend them to anyone looking for insurance.
This is the insurance of accuracy, trust and loyalty. i would never recommend any other than this insurance. My husband had a car accident right after he got the licence and we were like completely out of transportation but we got the response from this insurance as we expected and faster than we have thought. They have got great people working in this organization and they provide outstanding services at all times from receptionist to the top management.
Fast, easy and affordable. Great customer service. Jose helped me find a policy that fit my needs very fast.
Amazing service! I have 2 small businesses and Kelli helped me with everything, every single step of the way. They are unlike any other insurance company that I know- super attentive, readily available and always more than happy to go the extra step to help you out!!!
Youve made the process of finding, selecting and purchasing the best insurance coverage for my needs, for a great price, with a reputable provider, very smooth and easy.Thank you, Renee, for your excellent customer service and for answering all of my questions with simple, honest answers.Im sure as my insurance needs grow in the future I will be choosing Heaton Bennett Insurance to find me the coverage I need. Im very happy to have you as my new insurance agent!
After an unfortunate situation with my previous insurance provider, Heaton Bennett Insurance came to the rescue! I worked with Renee who helped me understand all portions of the policies put in front of me. I not only had multiple insurance quotes within the hour, but actually was able to have insurance in my hands within that time frame. I would highly recommend Heaton Bennett Insurance to anyone seeking insurance from an honest, caring, and customer friendly company.
I highly recommend Heaton Bennett Insurance. We have worked with Ross to help find the right insurance for our business. He is incredibly knowledgeable. He answers our questions and does additional research when necessary. Ross never pressures us or uses scare tactics like some other insurance agents we have met with. Ross is always willing to be transparent and honest and discuss different plans and options with us. With Ross and Heaton Bennett Insurance, I know our business is in great hands!
Heaton Bennett Insurance is the best. The staff there are caring individuals who take the time to give personal, knowledgeable help. I recommend them highly.
Great service, excellent advice, best insurance agency I ever known. Ross Bennett is very knowledgeable in the insurance world and very helpful.
When my husband died and I was left with six vehicles in three states, Heaton Bennett Insurance came to my rescue. Christina Zuniga worked patiently to help me figure out which cars needed to be put in my childrens names and which should remain in mine and how to go about the correct process with insuring them all. Although Heaton Bennett ultimately only received the policies for two of those cars, I felt that their knowledge and advice went far above what was expected.Even though I now live in San Antonio, I will remain with Heaton Bennett Insurance.
Ross and Estella were extremely helpful in getting us our 2million dollar liability insurance and 50,000 surety bond. They made sure we had the certificates asap and if I needed something corrected or changed they were quick on that as well. The best part is they always have a positive attitude, even if I was being a demanding and inpatient customer :-D, they never seemed to change their friendly ways, I believe that is a major plus!!! When a company knows how to handle upset customers, instead of being rude back they are extra nice and that way the situation doesnt escalate, in fact it gets better, so thats why Im writing this review. Thanks! Ps. My agent at State Farm (my other policies) recommended this company, and Ive been with them for a long time, so it made it easier to trust Heaton Bennett Ins.
Great Insurance company here in Austin - have used them for 15 years and very happy. Great to work with a local agency!
So pleased to have relationships with people and real customer service instead of online! It makes all the difference in the world! They are friendly, quick, professional AND follow up! They take the worry and effort out of my hands. Go with Heaton Bennett!!!
Have been using them for years! They always look out for me! Will recommend another insurance companys policy if my current one increases the premium.Always friendly, professional, and efficient!
Heaton Bennett handles all our insurance lines. From commericial, policies, home and auto, rental property, umbrella, ATV, Travel Trailer and more, they are professional and knowledgable! We have an annuity as well, and I couldnt be more pleased with its performance!
Ross Bennett helped me get small business insurance for my agency when I made my first hire. I actually won a contract with one client because I was bonded and insured through Hartford and the other bidding agency was not insured. Several of my clients see my insurance as a perk, and I would highly recommend it for businesses of all sizes. Thanks Ross!
Very friendly staff!! They saved me over $150 per month on just my car insurance and I have 2 teenage drivers!! I highly recommend using them!!
I do not feel like they understand the products they sell well enough to give answers to questions asked by customers who pay for those products.
I purchased a business at the beginning of the year and called Anderson for my insurance needs. They are very knowledgeable, easy to work with, and affordable. I have a GL and auto policy with them and continue to add more as I expand my business. Highly recommend at least giving them a call and seeing what they can offer.
This group reponses quickly to any changes or information requests.
Loved that I could do almost everything online and when I did talk to someone they were super friendly and helpful!!
I have been using Ross and his team for several years now for both personal and business insurance. Their knowledge and service are top notch and highly recommend them to anyone looking for a reliable and quality insurance agent.
The team at Heaton Bennet have always been great to work with, informative and very professional. We appreciate and like them very much!!!
Great customer service. they got right on my issue and got fix to it the same day....Highly recommend.
Great team with great service. I recommend using them
I came to Heaton Bennett insurance as a 24 year old owner-operator of my very first company. I knew nothing about insurance and wanted to really shop around to gather as much information as I possibly could. After talking to countless reps around the city, I found my savior in Mike Bando. Mike was extremely patient with me, and did a great job of understanding my needs, finding the policies that were right for a business like mine, and explaining the whole process every step of the way. I cant say enough good things about how well he communicated with me. He also was able to work out a few deals on my behalf. I have since returned to Mike to handle my personal auto and healthcare policies. I trust him with everything.Also, Heidi Coffelt deserves some praise too. There were moments when her and Mike were working together on policies for me, and I was communicating with both of them, and again I was truly impressed by her knowledge, communication, and determination to help me get exactly what I needed. Heidi and Mike were the only two people I have gotten the chance to speak with at Heaton Bennett, but they are both truly HEROS, and I imagine that the rest of the staff at HB is just as impressive.I cannot thank or endorse these guys enough!
Professionally answered all my questions and efficiently used that information to get me the best policy. I was extremely pleased with the price.
Couldn’t ask for a better agent! Thank you
Horrible Service i called to speak with them in regards to a quote and was hung up on three separate occasions. I would not do business with these people if they were the last insurance company on this earth. Avoid at all costs they are worse than the plague
No matter what questions we had they answered with complete ease and total knowledge. Thank you!