Lexi the agent at the Congress avenue location is a great person helps get the job done she is very professional and she has great customer service thank you once again for helping me out

The staff at this location was great until I went in and made a payment and found out they cancelled my policy days after because the young lady forgot to file my documents. They still took my money and did not refund me. Good thing I kept receipts and screenshots of my old accounts. Its sad I have to get lawyers involved.

Analy has a great customer service!!.Great smile and attitude☺️😊Agent analy was so helpful.

I had someone reference Cyndi back in 2018 when I was desperate for a decent insurance rate. Since then she has always given amazing customer service every time I speak to her by reminding me with payment and renewal dates and finding the lowest rate possible for me. She knows how to manage and take care of her clients. PROMOTE HER :D

Analy is a very respectful and and helpful agent along with Cyndi they are a pleasant to be around I enjoyed the conversation with both young Ladies. I would Suggest going to Direct 4 quick and easy insurance.

Analy was very polite, professional and has great customer service.

Great people

Analy was very helpful and answered all my questions and concerns. She explained everything thoroughly and in detail. She was friendly and professional. Will definitely reccomend to my friends.

Excellent service and very polite agents, specially this agent that answered all my questions thank you analy! Youre one of a kind.

My visit to Direct Auto Insurance was a pleasant on. The staff was very professional and friendly in conducting business. Also, I received a free $5 gift card to Starbucks. 👏👏👏👏💃💃💃💃. Thanks, for the great service ladies.

Agent Analy was so amazing and got me started super quick! Very satisfied with her work ethic!

Analy has a great customer service!She was amazingly helpful, Great smile and attitude.

Anale was amazingly helpful . she really satisfied my need .

They were excellent. Price was very good. Overall good experience

Analy is very helpful and has great customer service

Agent “Guadalupe Barron “ was very polite and professional. It was fast and easy

Super quick and Cyndi Roman was awesome help

Analy Is Very Friendly & Has Awesome Customer Service!!

Real good people that will take care of you

Very good donuts

Fast and friendly

They are kind and fast

Bad service