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Mike Lucas - State Farm Insurance Agent
821 W Illinois Ave, Aurora, IL 60506, United States
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Mike Lucas - State Farm Insurance Agent

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Er
Review №1

Very friendly and helpful with the onboarding process. Made everything super simple.

Ma
Review №2

Great customer service! Mike and Vanessa looked at our coverage, made suggestions to improve our coverage and are a pleasure to work with!

Co
Review №3

They were very nice and they were very friendly and made their change very easy thank you to you all

Ad
Review №4

I’ve been a client of State Farm for 20 yrs now. My agent had retired at the beginning of the year and Mr. Lucas’s office began handling my insurance needs. Me Lucas called me personally and let me know that all was well and that I was in good hands. Since, I have added my step children to my auto policy along with my wife and I must say, the transition was SUPER EASY! One of their reps even came to my house to help set up my new policies which was very convenient. Great people all around and great auto coverage!

Ch
Review №5

Chris Watzke recently spoke with me regarding life insurance policy options, and I have never been more pleasantly surprised by an interaction with an insurance agent. He was patient, informative, personable, and made me feel extremely comfortable discussing what can oftentimes be an uncomfortable topic. The actual and intrinsic value of the possibilities he presented me were likewise beyond my expectations. I highly recommend his counsel and services for anyone seeking advisement and a policy on this matter.

An
Review №6

Matt helped me out when switching over. He explained everything to me so I would understand and took his time.

Pa
Review №7

I was very impressed with Ethan and his willingness to provide helpful information while I was searching for insurance. Not only did he / State Farm offer the best value, but his customer service was second to none.

ER
Review №8

Asked for quote. Was to receive one immediately on line. Didn’t happen. He sent email that said quote attached. Wasn’t there. It’s all an attempt to get you on the phone for high pressure sales tactics.

Da
Review №9

I have been with my precious car insurance company for years so I was very reluctant to change. After my call with Mike Lucas State Farm I am so glad I did, the staff was so friendly and they took the time explaining everything to me along the way. They weren’t pushy like many others insurance companies are. Plus I was able to save money on my car insurance and house insurance!I encourage you to give them a call, they will not disappoint you.

Ch
Review №10

Matt and Jessica from Mike Lucas’ office did an awesome job helping me get my policies switched over to State Farm. Rates are excellent and the service is outstanding. I’m glad I switched!

No
Review №11

I was checking online to find an insurance company that would save me some money, because I felt I was being ripped off by my current company. After I did that, I got many phone calls and emails, but the one I happened to answer was from Chris at State Farm. I have 3 policies so switched them all to State Farm. Do you want to know how much I am going to save yearly? $1400! Besides that, I now have a friendly, responsive agent to work with.

Th
Review №12

Mike and the staff have always been helpful, great service, they took care of my auto and home mortgage as well, great prices highly recommend!

br
Review №13

They cut my insurance price in half!

Er
Review №14

Switched over to State Farm not only because of the incredible rates but because this agency simple is the best to deal with. Always a courteous and professional individual when I call! Brandon went above and beyond and took care of myself and my fiancé! Would highly recommend!

Yv
Review №15

Mike helped put together an affordable life insurance plan for my entire family. Took the time to come out and meet with us and figure out which plan worked best. Definitely will recommend mike to my friends and family

Ky
Review №16

We enjoyed working with Matt Liesman on getting our insurance coverage through Mike Lucas Agency. He was personable and readily available to answer any and all questions we had. I highly recommend working with Matt!

Ke
Review №17

We just started an amazing Grow Up plan for our 18 month old! Didnt even know State Farm had these options. All-around great experience working with Matt!

Sh
Review №18

Great Service. Brandon Murray helped us with life insurance options. We are very relieved that our family is covered. Will be going to him for all our insurance needs.

Ro
Review №19

I just closed on my first home and Matt was the only insurance person that actually explained how the coverage works and what options I could add on extra coverage. Then he called my lender and got everything set up. Way better experience than I expected

De
Review №20

Great company! I’ve had them for years! And Brandon Murray goes above and beyond! Thank you for all you do.

Je
Review №21

Always thought State Farm was too expensive for me. I had some free time so I called. And so happy I did because I got the same car policies for WAY cheaper! Thanks Matt 🎉

Jo
Review №22

I could not be happier that I chose the Lucas State Farm agency and Mike Lamb as an agent. The entire process from start to finish was very easy and seamless. It’s great to know that impeccable customer service and top notch communication is this agency’s goal. I recently had some storm damage to my vehicle and I heard from Mike Lamb in no time and he informed me how to handle the situation almost immediately. Very happy that I decided to go with Mike Lamb and Mike Lucas Because I know these guys have my back!

Jo
Review №23

Mike Lucas and his team provided me with an exceptional experience when searching for a life insurance policy. Mike Lamb helped me throughout the entire process. He was patient, and answered all my questions in a timely fashion. Very thorough! He’s now sold multiple policies to my friends, family and colleagues. This is the agency you want taking care of you and your family.

Le
Review №24

Worked with Matt and he was straight forward and honest about how all the coverage and prices work. Made it easy to get everything set up.

An
Review №25

Matt went out of his way to answer any questions that I had in a timely fashion. Saved me money from my old policy with Country Companies for the same coverage!

Ty
Review №26

Great agency

Da
Review №27

Mike Lamb was extremely helpful in assisting me getting all of my insurance needs taken care of. I now have better coverage at a cheaper price than before! I highly recommend him

Na
Review №28

Matt did a great job helping me find an affordable policy and guiding me through the process. Thank you!

Ke
Review №29

I had an exceptional experience with your agent Mike Lamb. I was shopping around for some auto, life, and renters insurance packages and Mike was quick to respond with quotes and answer any questions I had. Beyond that he gave me great insight on what the best package worked for me and my needs along with my wallet. I would highly recommend working with Mike Lamb to my friends and coworkers.-Kevin

Ma
Review №30

Provided me with a very good quote. Much better prices than I had with progressive

Da
Review №31

Brandon was very informative and made the process a breeze! Would definitely recommend this agency and their remarkable staff!

J
Review №32

Great customer service, my only complaint is that every single time I call they try to sell me life insurance after I have told them every time after time I have more than enough life insurance elsewhere! Anyway they still deserve 5 stars because they are all great! 😊

Ja
Review №33

Switched to mikes office from Allstate two years ago and happy to say that my rates have never been better.

Mi
Review №34

Matt Liesman was great in helping me find a plan that suited me best and it was more affordable than my previous plan.

pa
Review №35

Matt helped me find a policy at a great rate, made the experience very streamlined and easy. Thank you.

Er
Review №36

Can’t say enough about this office and specifically, Mike Lamb! Such a pleasure working with someone that truly cares and best part of all - saves you money!! Mike was very knowledgeable and thorough throughout the whole process. Would highly recommend Mike Lamb!

So
Review №37

Mike and his team have helped my husband and I with home, auto, and life insurance. They are always very attentive and prompt to return any inquiries we may have. We recently had to file a claim for our home insurance and had a good experience. I chose Mike and his team after reading reviews a few years ago and I’m glad I did!

Za
Review №38

Mike Lamb is an excellent source of knowledge regarding your insurance needs. Whether you’re deciding on what coverage you need, have questions regarding an existing policy, or need support with the claims process, he can provide the help you need! Very responsive and straightforward!

Vi
Review №39

Welcoming staff with a gorgeous new office makes a normally mundane visit an enjoyable experience. Huge shout out to Mike Lamb for his patience and vast wealth of knowledge in helping me gain complete confidence and security in knowing I have the best coverages at the very best rates. Thanks Mike!

Sc
Review №40

Fast and friendly customer service, was in an accident and had to file a claim and it was the most painless experience I’ve ever had dealing with an insurance company

Jo
Review №41

Exceptional service from the Entire team. Brandon went above and beyond for all of my insurance needs!

Tr
Review №42

Made the switch to State Farm and have been happy with the service. Mr. Lamb has been a treat to work with. Very professional and knowledgeable. Mike Lucas and his staff are on top of their game when it comes to customer service and providing a great experience

Tr
Review №43

Mike Lamb has been an excellent resource when discussing potential rates and policies for first time buyers. He has been extremely easy to work with and really understands the needs of the buyer. I would highly recommend Mike!

Ge
Review №44

My parents just switched to StateFarm and so far we have had an outstanding experience. Everyone we have had contact with has been very kind, pleasant, and above all, accessible and communicative. Our agent Mari Rivas has been so much help!

Ra
Review №45

Really glad ethan was able to help me on my renters insurance I used to pay twice as much for the same coverage I have now

Sc
Review №46

Really good service always available to answer the questions I have

Ja
Review №47

I worked with Mike Lamb, who couldnt have been more helpful. He went above and beyond to make sure the needs of my wife and I were met. A great agency full of great people!

Jo
Review №48

This is a great office. My agent Mike Lamb is extremely knowledgeable and helpful with all of my needs. I couldn’t recommend him or this agency any more.

Di
Review №49

Although I have not signed up quite yet I did receive great service from the whole team at Mike Lucas State Farm. Brandon helped me find a policy that met my needs. I will be switching over soon!

Ni
Review №50

Made the switch to State Farm recently, Mike Lamb and the team were able to save me money across multiple policies. Even worked up a homeowners policy at last minute notice to help meet a deadline - highly recommend this office!

Ad
Review №51

Mike is a great agent. Mike and his team are professional and attentive to his customers insurance needs. He responds fast and is eager to serve.

Da
Review №52

I have been with Mike Lucas for a number of years and I am treated like one of the family. I have a number of policies with them. Mike Lamb, my agent, make sure that all my familys needs are met. He keeps in touch, not for a sell but just to see how things are with you. This agency is great.

Bi
Review №53

Overall experience to set up a health insurance that best fit me was easy and swift. I appreciated the patience while setting up my insurance, everything was explained precisely for me to understand. I would highly recommend Mike Lucas and this agency.

Ja
Review №54

It was great experience going this office to find insurance. Their customer service was amazing and the knowledge the consultant offered made finding the right insurance for me easier then excepted. I would happily recommend everyone I know to this office.

Ke
Review №55

Always experience great customer service with Mike Lucas State Farm Insurance. Every question answered and handled professionally and in a friendly manner.

Ja
Review №56

Was quickly connected to and helped by a courteous after hours call agent. She was very thorough and helpful throughout the bill paying portion of the call. Highly recommend this agency.

Ma
Review №57

Great customer service. Prompt and professional. Mari helped me with Home Insurance, Auto Insurance, and Commercial Insurance.

Hi
Review №58

All my questions were answered in a very professional manner. Took the time to listen to my questions and concerns; speaks highly of the great customer service! Will definitely recommend to friends and family.

Ma
Review №59

Had a great experience when I needed help with my car insurance. Wonderful people!

Wi
Review №60

Ethans a really good agent, I believe this office will have my business for a long time.

Jo
Review №61

Great agency, each time I stop in the agents take the time to understand what my needs are.

Ma
Review №62

Best Agent around! Mike and his team are professional, efficient and genuine people!

Ni
Review №63

I will definitely recommend this place, Chis is very helpful and there rates are very reasonable.

Fr
Review №64

The staff at this agency is always very helpful and assists me with every one of my questions and concerns in a professional manner.

Ma
Review №65

Couldnt ask for a better agent or staff. Best in the business!!

Ad
Review №66

Gave me a good deal to insure my car

Bi
Review №67

Mike Lucas agency has always been very helpful in answering all of my questions and assisting me with all of my needs.

Gi
Review №68

Mike Lucas office has been very helpful and they are very thorough in assisting me with all of my needs.

Ni
Review №69

Mike Lamb and the rest of the State Farm staff have exceeded my expectations every step of the way. Highly recommended!

B
Review №70

Best insurance experience to date.

Ka
Review №71

Saved me a ton of money when I switched my car insurance

Am
Review №72

Helped me get insurance for my house and kept the price in my budget

Za
Review №73

Really good insurance agent

Je
Review №74

Mike is the insurance guy I send my Illinois clients to because his knowledgable, efficient, and I think hes also a nice guy. He usually saves my clients a lot of money as well and that always helps.

Ku
Review №75

Maybe the greatest State Farm Agent of all time.

Mo
Review №76

My insurance was cancelled because they failed to contact me when my card expired, putting a negative mark on my record. They had my email address, but claimed they didnt, even though I have proof theyve emailed me in the past.The worst insurance provider Ive ever dealt with.

Ni
Review №77

They saved us a bunch of money when we switched!

Ra
Review №78

Great!

ke
Review №79

This office have a lake of connection in there system they have no clue what’s going on with any paper work . My payment jumps 100 dollar extra with no explanation . I’m so sad I end up with them .

Information
25 Photos
79 Comments
4.9 Rating
  • Address:821 W Illinois Ave, Aurora, IL 60506, United States
  • Site:https://insureinaurora.com/
  • Phone:+1 630-907-6600
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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