Ive been a client of this agency for about 15 years. Over the last few years I have worked the most with Jodi Ortega in Annes office. In the last few months I had a lot of changes that needed to be made. Adding vehicles, adding a house, removing a house, new personal articles policy, etc. etc. I really appreciated all the hard work that Jodi put into my account as we worked through it all- she was awesome to work with as always. She knew I was using a broker to comparison shop (since we have so many vehicles now) but she was always professional about it all. It’s been a long haul to get it all done and I really appreciate how much she did for me. She even found a roofer to come inspect the roof of the new house to see if we could qualify for a better discount. Anyway, she’s great-responsive, professional and easy to talk with. Definitely a thumbs up from me for this agency.
I’ve been a client for many years. I called the office recently to request a rate review. Sara was friendly and professional. She reviewed each element of my policy, and we discussed possible changes to reduce my premium. Sara was very helpful, and I appreciate the time that she spent to ensure that I had the information I needed to make decisions about my coverage.
Folk, I have to tell you. working with Anne Sandoval insurance office is quite an experience. Customer service is at its best I have ever seen. I was working with this lady by the name Sara Nunez getting my auto policy. I would like to express my sincere gratitude and appreciation to her for getting me the best policy on our 5 autos. I am telling you, these folks wont let you go till they take care of you. Thank You Anne Sandoval for assembling such a wonderful staff running your office. my hat off to you Anne. Thanks again!!. Mathew katgarzadeh
As long as I need insurance, I will never go to another provider. Everything Ive needed assistance with over the last 2 years, they have gladly and promptly assisted me. Big or small issues, the team will figure it out and provide solutions. Cant express how grateful I am for Anne and her team, most recently Jodi! Would recommend.
Great customer service. I’m not even a current client but had some concerns about my husbands health coverage. The staff was patient with me and helped me figure out options and reassured me that my private insurance should be fine and advised me of how to proceed. If I ever need anything I’m coming to you!
They have always been great and responsive when I need updated car insurance documents. They take care of things promptly, as I needed items when at the DMV and when purchasing my new car and I received things very quickly! Great customer service!
They are the best! They always make sure to attend me in a educated, nice way. They are all very welcoming, and never fail!
Fantastic service. I am honestly in awe of how wonderful these folks are every time I intact with them and how accommodating they for all my insurance needs.
This is a top-notch insurance agency! They are responsive, professional, and so helpful. Marie (one of the staff) is especially exceptional!
Annes staff were kind, courteous and answers all my questions.
They have always been great with questions we may have on a policy. We had our roof replaced this summer due to hail damage and it was a painless process.
I have been an Anne Sandoval client for 15 years. The service at her office is always professional, courteous, and responsive. Thanks to Sara for her recent help with adding a new vehicle to our policy.
I was super sad when I had to get a new agent because I moved out of state. I had bee. A customer for over 20 years and it will be tough to find such a great agent and staff members!
The service was great! I needed insurance right away since my parents had moved out of state. Sara helped me get the best price. She was very professional and listened to my needs.
Crystal really went out and beyond insuring a car, while we were at the DMV for a title transfer. Quick, responsive, and very considerate. THANK YOU CRYSTAL!
I Have been coming here almost 10 years now!! Everyone is so informative, friendly, and professional. Marie is one of my favorites! Shes always so wonderful, and ready to help in any way possible.
Anne sandoval has at this office have continuously showed what real good customer services is as a customer I feel appreciated and understood thank you guys for everything you do for me and my car
We recently relocated to Colorado from Wisconsin and needed to find a new agent in our area. Lucky for us, we found Anne Sandoval and her AMAZING office. The transition was seamless. Anne and her staff are professional, thorough, yet very caring and personable. The entire Sandoval team made sure we had the best coverage within our budget for both home and auto. We would highly recommend Anne Sandoval and her excellent, hard working staff to anyone demanding the best experience working with a State Farm Insurance company in the Denver, CO area.Shelley and Steve
Just wanted to take the time to thank Anne and her amazing team of insurance agents for always providing excellent service and consistently going the extra mile making sure that I have the coverage that I need. They have always been there when I needed them and always in a timely manner. I have homeowners and all of my automobiles insured with them. They have always provided excellent coverage in my times of need, from the hailstorm that hit my house to the time I had a mishap in my vehicle. They have made the process very easy. I feel secure knowing that I have the coverage of insurance and the professionalism of personal service from Annes office.
I been with State Farm for 15 years, all of those years with Anne Sandoval as my Agent. I would give them 10 stars if I could. My first policy was a Medical Suplement and I think is the best I have had and I tell everyone about it. The ladies at Annes office have always been very helpful and they really do go that extra mile to help you. I can feel they care about my needs and If I have a question I can always count on their knowledge to give me the best answer.Its a terrific Agency!Julie
I have had my insurance with Anne for 20 years. I always have great and prompt service
We have more then 10 years. Whit Anne Sandoval and all ways have good experience they are very efficient and give the clients very good service every single person working there are exelentIll give to my ajent Sara Nunez. Five starIm work whit her for many years exelent and professional service
Weve been on the far across town clients of Anne + the best and theyve all been absolutely wonderful agents to work with, and worth the distance from Westminster.We can only give 5 stars but 10 stars are due.
Anne and Marie along with every employee in Annes office are out of this world. I have been using Anne for all of my insurance needs for over 17 years and there is a reason for this. Customer service!!Being a small business owner I certainly understand the importance of excellent customer service and this is what Anne and her team emphasize. Over these years I have had to make a few claims and Anne has had to go to bat occasionally to ensure that we were given exceptional care at the claims level. She is a seasoned veteran and knows how to optimize your experience while submitting a claim. Anne has literally said to my wife, dont worry, I will take care of everythingAnne is always proactive in reassessing your insurance policies and increasing or decreasing where needed and also pointing out new discounting options.
Ive been a client of Anne Sandovals State Farms office since I arrived in Colorado in 1996. They have been the most knowledgeable and courteous staff Ive ever had the pleasure of doing business with. I would recommend State Farm and their office in Aurora to anyone and would not have any regrets in doing so. Anne you and your Staff keep up the good work. As you very well know by the way your Staff interacts with customers....that a Customer First mentality ensures a Businesses longevity. Thanks for being there for me and my Family.
Ive been working with Jodi and she has been amazing. We are currently with a different (horrible) agent/company and have just had problem after problem. Jodi fixed us up promptly with a better policy for a better price and was so great to work with. I felt like a valued customer and really appreciate it. So happy to be going back to State Farm and a great agent!
I recently moved to Colorado and so I transferred my insurance to Anne Sandoval State Farm here. I have been working with Jodi Ortega, one of the wonderful associates there. She has been so wonderful in working with me and my fiance. There was a slight issue at first with our billing, but she knew the issue and got it all taken care of! She also went above and beyond, making sure things were done properly. Jodi has been so great to work with! I now always and only work with her because she has been so great!
When I moved to Aurora, Colorado in April 2006, I didnt know anyone and didnt know anything about the area. I knew I had to find a doctor, a barber, a hair dresser for my wife and an insurance agent. As the Chief of Manpower at Buckley Air Force Base, I didnt have a lot of time to find the answers to our needs. Fortunately, I was eating at a resturant called the Honeybee Asian Bistro and as I was checking out met a lady who was also checking out. I met Anne Sandoval and her office manager....Sara Nuñez Anne offered to sit down and tell me all about the local area and to answer any questions I had regarding who to see, what to do etc. When she gave me her business card, I didnt know that I would ever use it. However, to make a long story short, she has been nothing short of phenomenal for the past 14 years. She was able to get us homeowners insurance and automobile insurance. She was able to recomment mechanics, auto body shops etc. She took the time to sit us down and go over our life insurance and explain how much is enough. She was and continues to be a godsend with respect to handling the myriad of details that is insurance. Id highly recommend anyone needing insurance in the Arapahoe County, Buckley AFB and Aurora/Denver area use her to explore and use the insurance resources available to you through State Farm Insurance and Anne Sandoval. Her work is timely, her office staff is highly efficient...I cant say enough about Annes operation. Thanks Anne, for all of the great and timely service weve enjoyed over the years!
I have been with Annes agency for quite a few years now and have multiple coverage policies there (rental, auto, personal property). The thing about insurance is you never know how good it is until you need it. I have filed a few claims throughout the years and the service has been phenomenal. Not only are the rates great but the costumer service is second to none. I just wish that every business that I dealt with has a staff as high of caliber as Annes. Highly recommended!
We just moved from Texas to Colorado like a month ago and transition was as good as possible. Sara Nunez is very kindly and effective and very patient. I do recommend this agency probably the best in town. I give 10 stars and not 5.
I moved to Colorado from California last month. My auto insurance was raised by more than double with a weird reason. Sara helped me with patience to compare all the options. I switched to State Farm after hours study. Dramatic save!!!
I have been with Annes office for 27 years !!! Thats a ton of insurance, kids, spouses, cars, houses and about anything else you might be able to think of. Each and every time I have called in, I have gotten helpful and courteous people, including Anne herself. They have thanked me for referrals with movie tickets, greeting cards and restaurant cards. All the amenities aside, when it comes down to the bottom line, you want to know you are associating with someone that truly cares about you & your family and will get you the very best for the very best price. Thats what Annes office has done for me for 27 years. Call her anytime - she really is there to help you with your needs.
Recently transferred to Anne Sandovals agency. Literally best decision I could have made concerning my car insurance. Sara has been overwhelmingly helpful with my insurance. Before, I was blind to my car insurance and did not fully understand really what some of the terminology was. Sara really broke it down for me and my wife, helping us make informed decisions about our car, home, and life insurance. Thank you!!
Everyone in Annes office is very polite and respectful of your time. If you have questions on your policy whether its your home or auto they will have an answer or will get you an answer right away. Been a customer for over ten years and any issues that have ever come up are fixed right away. I would highly recommend them to anyone in the Aurora area.
I have been with State Farm for more than 50 years -- ever since my first car in college. While I feel that State Farm has always been fair and efficient, I would like to offer my special thanks to the Anne Sandoval office, and more especially to Sarah Nunez. Sarah has taken a special interest in making sure that our needs are met. She remembers our names, and our housing and automobile situation, and is quick to meet those needs. Thanks, Sarah, and thanks State Farm.
I decided to look for an Insurance Company that had agents that I could talk to in person. Anne Sandoval had sent several letters of introduction to our house. Even though there are closer agents, I decided to go and check them out.Truly glad I did. Made me feel welcome, explained all the stuff that I need to know but never really took the time to find out about before. I feel like I can pick up the phone any time and ask a question about something that I wouldnt have bothered with before with the other insurance agencies because of the hassle of the menu I had to go through to get to a real live person.So I truly have all my insurance needs taken care of here. I highly recommend them!
My husband and I transferred to Ann Sandovals office when we moved to the area. We made an appointment with Sara to review our policies and we learned so much! She was very comprehensive and answered any question we had. We have never had any issues with our automatic bill pay and are always greeted with a friendly voice when we call. We really appreciate the amazing costumer service we have received from everyone in the office!
Had a really good experience at this location. Sara helped us, she was very informative and did not pressure us to get something We didn’t need. Overall pleasant experience, recommending it to all my friends and family.
We have been with Anne since she set up shop at Tower & Hampden in Aurora, CO many years ago. She has set up policies on a number of vehicles, a couple different houses, disability, umbrella policies, and annuities. They go out of their way to get us the most cost effective policy as possible. She and her staff have always been extremely helpful, personable, knowledgeable, and professional all along the way. I would recommend them (and have) to anyone.
These guys are awesome. Had a charge that they reversed and handled. Great staff
We have been with State Farm and Anne Sandovals office for years and couldnt be happier with the service and professionalism. Every time we call, we get fast and efficient help. Marie is amazing and so helpful. Keep up the great work!
State Farm has been my insurer for 26 years, Anne Sandoval has been my agent for probably 20 of those years. I always know that I can call anytime and I truly feel that her staff is there to help me and WANT to help me. I had two glass claims back to back this summer - My sun roof literally exploded - I was just waiting for the push back from my insurance as it is an odd occurrence. As soon as that was fixed, my windshield cracked all the way across. I know! I felt like I had a target on me!! It was handled kindly and expeditiously at a time when I had come to expect everything to go wrong. I cannot thank you enough for taking care of all of my insurance needs in a professional and responsive manner. I will remain a customer for life.
Great insurance place to have n great services n lots of u can do like financial
This place is such a great office with a lot of great people, I am glad to have the opportunity to have them help me with my insurance needs.I would like to give a special shout out to Marie she is always effective and always on time.Now what are you waiting on people, go get insurance.
Ive been with Anne Sandoval with State Farm for over 20 years. State Farm is a good insurance company, however the service that Anne provides makes this company even better. Annes agency has provided us with a high level of customer service, product knowledge, and follow thru whenever we have had any claims or inquiries. If you are looking for a long term relationship, one stop shop for insurance, and looking for reliability, then I will recommend that you go visit Anne Sandoval. Shes the BEST!!
Have always loved this place! The people are always so welcoming and explain everything very well! Just got my car 6months ago and couldn’t have been happier with who we picked for our insurance !
My whole family has had state farm through Anne Sandovals office since long before I even got my license. They have been nothing but helpful around every turn. Recently Sara Nunez helped me out with questions/concerns regarding coverage for a rental and saved me from paying the outrageous rental insurance fees. Every time I have ever had to call them they are prompt, knowledgeable, and just overall enjoyable to talk to. I plan on having State farm for the rest of my driving days, and never miss a chance to talk them up with friends and family. Thanks again for all the help Sara!(And all the other agents in Annes office).
Ann and her staff are top notch. Very knowledgeable, professional, and just a great group of folks ready to help and make you feel god about your choice of going with State Farm Insurance. Keep up the great work!!
We have been with Annes Agency for quite a few years now and have multi coverage policies there(home, autos, condo). Anne and all her staff are all amazing. They are always available to help when you need answers or if you have a question. They always put their clients first. Anne, Marie, Mocha, Sara...WE SO APPRECIATE YOU ALL.
I have now been a client with Anne Sandovals office & Team for more years than I can count or remember. However what I can recall, is that over the years I have met and become familiar with each of the Team and rarely can ANYONE find such a group whose quality of character and integrity level far surpasses, not only the competition, but businesses of ANY type.I am NOT just a number with this office ... they all know who I am each time I call in with a need or a simple question/inquiry. They NEVER ask me to hold the line for a lengthy time nor ask to return my call. EVERY TIME I am treated (cliché speaking) - as family, but I probably more apropos, as a cared for client ~and even a friend.Im old enough to not wish to tell my age .... (forty-five) - And prior to State Farm, I was a client of Farmers, Prudential and USAA (through a family member) and with NONE of those, combined even, did I receive the quality of care that Anne Sandoval and her Team have given me which allows me to say I would just about offer to pay any new potential client to choose this office because they are truly that spectacular!** Please note - this ALSO goes towards the Claim Center if and when your car gets injured and needs fixed, and the Corporate Office in Greeley, or when you desperately need that tow - THEY SHOW UP AND FAST, theyre kind and considerate and Id surely given most anything IF every other company I (HAVE) to deal with would/could work as this!!As you can see, Im quite happy to write but only because EVERY WORD is true and I do hope itll help someone make the RIGHT choice when choosing their insurance carrier. It IS a big step, with potentially MANY facets, not just car insurance, and believe me that State Farm, and more particularly Anne Sandoval is quite ready to handle ALL OF YOUR INSURANCE NEEDS!Thank you Anne (and everyone there!) I wont wish you continued success because that is already a guarantee! ...... so I wish you health and happiness!! ha ha!
My agent is friendly and competent! Every time I go in to see her, like if I miss a payment, shes understanding and helps me get the discounted rate I started with. Once I came in and she even brought home-made breakfast burritos :) They were delicious!
I want to thank Sara Nuñez for taking her time and dedication helping me get information about life insurance policy. She is very knowledgeable and explained to me in detail what I need it to know. I am definitly switching to auto insurance. Shes amazing!
I have always had a good experience with Annes office. I have been with State Farm for as long as I have owned my first car. Once I purchased a home, there was no question that I would be insuring it with Annes office. I know that I will always have my issues taken care of. If you want peace of mind, go with State Farm through Anne Sandoval.
Great service! The staff goes above and beyond to address your needs. Sara is the agent I mainly deal with and she is amazing. She takes her time to explain the details, shes very knowledgeable and always follows through.
Amazing customer service! Sara and Fabiola were very helpful and made me feel secure about my insurance policies.
This is the best place to get insurance, they treat you like family and truly do care about your needs. If your not insured through here you are missing out.
I recently moved from Washington DC to Aurora and transferred all my policies to Annes office. I was impressed with Luannes knowledge and ability to resolve my previous issues thoroughly. She was very instrumental in providing information on timely manner and kept me informed at each step.Thanks for your assistance.
I had the pleasure of working with Faviola, and she was wonderful! Very helpful and took her time to make sure that I understood everything. I had received a cheaper quote from another company but after dealing with the other company I decided to use State Farm. The customer experience that I received from Faviola and Sara were amazing. I ended up purchasing coverage for my truck and renters insurance. I would recommend them without any reservations!
They do not communicate correctly nor resolve issues adequately.
Great service! Sarah Nuñez you are awesome! Thanks for setting us up with all of our policies!
My agent Sara nuñes always works hard for me. I have never had any problems with my insurance company.. Thank you!
Hard working business. I am so glad I found this business.
We (incl our extended families) have been with State Farm since ~ 1978, and Annes office since before Annes arrival over 15 years +. This Office is defined by its dedication to Customer Service 1st & foremost, we have all our (current & future) Insurance needs met here in the Aurora Seven Hills Plaza office, although we live over 125 miles away! Thank you, Susan, Jack Alter and Families...
Employees are very kind and patient. Very accessible.
Superhiman effort given to assisting my wife, Karen, with our claims!
Very friendly. Very professional. Care alot about their customers.
THE BEST PEOPLE EVERRRR
After being with State farm for 248 consecutive months with multi line discounts and multiple vehicles. I am very disappointed in the price and customer service.I had to take my business to Geico and now I pay 1/3 of the amount I was paying at State Farm
Great place for insurance
Great staff,very helpful
Good Agent
My experience with this State Farm office has been excellent, I always find someone willing to help and offer the best for my requirements, I want to highlight above all the excellent service of Sara Núñez, a bilingual consultant who provides unbeatable service and attention, understands the needs of the client and you feel talking as with a friend, without a doubt an excellent option in insurance of all kinds!
It is an excellent agency that alludes you in both languages the attention of the agents is very professional
The best customer service I could receive, Tube a claim and my agent took care of everything Until I received my refund and the best thing is that in my language, I really recommend it thanks to sitas. Sara and Faviola x all their attention.