I shopped around and got bids from several providers, so I had a good point of comparison when I chose City. Their rep, Tom, was prompt and professional with no pressure. They were reasonably priced and clearly know their stuff. Best of all, they were able to work my AC installation into their schedule quickly. Ben and his installation crew, including the electrician and duct cleaners were all very friendly, courteous and thorough while answering all my questions.Through my interaction its also pretty apparent that City Energy Systems cares about their customers after the sale. Ill be calling them again, and would definitely recommend them to anybody looking for HVAC services.
This company is fantastic! Great customer service, on time, very reasonably priced. Couldnt be happier! Definitely recommend.
There were some scheduling issues to begin with but they are getting the job done now so very thankful they came through as promised in the end!!
City Energy Systems recently installed our hot water tank and fire insert. We had been pleased with our purchase and installation of a Trane furnace from them about 10 years ago and, as their prices were comparable to others, we chose to go with City. When you find someone whose expertise and service you trust, you stay with them. We experienced the same professional service as years past. The crew were prompt, friendly and respectful wearing their Covid PPE .Both jobs were completed in 7 hours. Working on this 100 year old house, where nothing is square or level, always seems to present its own unique problems. Solutions were found.They made quick work of removal of the old hot water tank and installation of the new one. Tom had answered our questions about the size, energy efficiency, and cost as well as a comparison with a tankless option. We had multiple conversations with Tom about marrying the insert look with preserving the charm of the old stone fireplace we fell in love with years ago. He also visited to verify our measurements. Wise move. The insert we chose is exactly what we wanted. Thank you Tom! Thank you Ben and crew!