Had a leak in the basement of our business that happened overnight and could not find the source. Our normal service techs were not fielding calls and the water was beginning to pool in the basement where we keep equipment and files. They immediately sent out a tech who was able to find and resolve the issue within 15minutes. Very professional, extremely prompt, and understood the emergency aspect of our situation! Will absolutely be using them for the future!!

Theses guys are the absolute best. They did a complete heating/air conditioning system and installed duct work & vents in several parts of my very old home that never before had service. Its an extremely hot day and all rooms are a comfy 72 degrees. I love Auburn Heating and Air Conditioning!!

9/10/2021 We had a Minor water leak has been fixed 5 stars... BUT THE THE PIPE INSTALLATION IS NOT DONE YET!! 1 star.. He said that I have to finish it.. BY THE WAYI AM DISABLED..

I have used this Family run business on several occasions. They have always went above and beyond. Even talking with Erica in the office to Cody the technician to the Owner himself. They have treated us with they up most respect, more like a family member than a client. Theyre always on time. Respectful of our home. Takes there time to interact to explain or answer any questions we have. I would definitely recommend this company. They will be honest, fair and work with you. I will never use another company again!!!!

This outfit is top notch. Cody was great and went out of his way to make sure our HVAC system was working properly.

They were great. Very up front about scheduling and cost. They really went the extra mile to make sure that we were taken care of.

I was really happy with the work that jeremy and mark did. it looked so nice and is working great! thank you jeremy for sticking around to show me how things worked and thank you to mark and his young helper!

Very polite, easy to complete business.

Five star always been there for me.

Cody was very helpful in educating us on our options . We had two other quotes done and both companies tried to up sell us on more than we needed. Jeremy and crew did a great job installing and showing us what we needed to know on new AC, Furnace, and humidifier. Would definitely recommend !!

Our thermostat went out during the Coldest week in February and they had some one here within 2 and a half hours! He was very polite and straightforward about what was wrong with our unit and what was the most cost effective way to go about taking care of it.

Thank you Jermy for the hard work professional service and reasonable prices for good results i do recommend Auburn heating and plumbing all time !

I could not use this business as we called them 2 weeks ago to fix our gas fireplace and still haven’t had a tech calls us back. We explained that the room with fireplace is very cold and without a working fireplace. The temperature remains about 60 degrees, unfortunately this is the main room of the house we use. I guess if you want this company to fix a heating problem in the winter you should save yourself the headache and just buy a space heater and hope for warmer weather.

They promised to be out to my house by 3 p.m and they never showed up and never called to cancel. I called and they promised to be out a little after 3 instead and still nothing. My A/C randomly went out and it was an emergency to get fixed because my house reached 90 degrees. Very unprofessional.

What a great company very polite and did a GREAT JOB I would recommend them to everybody ...i was very impressed with the quality of work they did ....good job Mark and Darin

Called on a Monday because our heat was turned off due to a gas line being hit. Was told they would be there by Tuesday 2-3 pm. Left Tues for work and returning on a Friday. Called on Fri to confirm repair was done. Was told the work was not done, and they could do following week. Asked why I did not get a call saying they could not make the appointment. Given no reason other than they are busy and they can come next week. Extremely rude and deflective. No apology. Responsible for hosting thanksgiving with no heat, and no ability to cook the turkey. Was told to call someone else if I want it fixed today. Now Im in a position where I have to call and request an emergency repair at 4pm on a Friday.

Great Service Providers, Fair Pricing, I would hire them again. Speak to Jeremy hes a gentleman... unlike other people in Auburn! Cheers

Messaged at midnight and were there first thing in the morning, on a Saturday. Very helpful and a very good price. Would recommend using them !

Thankful we were able to have someone come on a Sunday. We werent very reassured the issue was resolved though, no options or suggestions were given even after I asked on how to prevent the problem from happening again. Technician didnt seem happy at all with a couple comments made to be there fixing the issue. Also hooked the washer back up incorrectly which makes me wonder how well he knew what he was doing.

Finally an honest a Hvac contractor!

Did not stand behind their work. Three weeks after $1000 worth of work would not come back to check work. Left with no heat and they didnt have time for me!!.

No call no show!

Jeremy is the best had leak under concrete floor was able to fix in 2 hrs good service good rates.

Excellent work, very professional, were there when they said they would be...

Amazing service! 7:30am I discovered the water heater was not working. 8:12am I called Auburn Heating and Air, talked to Denny. 8:45am Mike arrived, 945am, new gas valve and we are good to go!This isnt the first time Auburn Heating and Air helped us out with great service. This last winter we had an old furnace go out on a Saturday afternoon. Cody showed up in a hurry and he fixed it by that evening to get us through until they could install a new furnace. When they did install the new furnace, Cody and Jeff were on time and did a great job.I dont write posts enough, but these guys and the owner Rick Purdy deserve a solid thank you from us!

Extremely detailed analysis of problem that we were having. Could not ask for more in terms of looking at all options when it comes to fixing unit and just overall pleasant interaction. Will recommend the business and service to everyone!

Fantastic, affordable service. They made every effort to be sure we had working heat when they had many calls, and even returned a call on a Sunday.

Auburn Heating and Cooling has been my go-to for about 3 years now excellent service and friendly staff

Very professional would recommend to anyone!

Previous service has been excellent. Prior post of three stars is an error. They could not have treated us any better. Thank you.

They are very professional and do very honest work

They came out at 1 am on Sunday to fix heat alsome job

Great job, could not be more pleased. Very efficient and professional, would recommend highly!

In and out diagnosis problem 20 minute fix you got to love them

Great job thanks again

Great to work with! We had same day service!!

Didnt have the Trane part in stock that I was looking for, but they did tell me where to go to get it.

They r the only ones 1 call

I just make deliveries

Nice!

Nice place

Very professional 👍👍

Knowledgeable

Excellent service