After independently researching better car/renter insurance rates for months, I met with Matt personally. I have had my insurance with Matt Juengel and his crew for many years since and will be obtaining homeowners insurance soon. Matt has found me the best policies for the best rates. I have recently requested that Matt search for a better policy for me and he didnt hesitate and found me a better policy for better pricing! The ease and convenience of changing policies Matts assistance is remarkable. I have nothing but praise for The Juengel Agency for all their help through the years! I will be a client of theirs for many years to come. Thank you guys for all your patience and help!
Thanks to Reid Jackson, we got our insurance needs met quickly and efficiently .
They stuck with me through different processes of finding a lender. Very responsive and made things very easy for me. Reid is awesome!
I haven’t set up my own insurance before, but Reid was very patient and accommodating throughout the process. The insurance itself is affordable as well. Overall positive experience for something I initially dreaded doing!
I just bought my new home and Reid helped me word by word through the whole process while also helping me acquire Auto and Life Insurance all at the same time and I was able to bundle it together. Thank you Reid!
Reid is extremely professional and responsive. Highly recommended!
I worked with Reid on homeowners insurance, auto insurance and my commercial kitchen insurance. She was always very prompt and courteous over the phone and very patient with all my questions. She was able to give me several quotes, going through each one thoroughly so I understood it all. I initially found this agency because Dave Ramsey {a well know financial adviser} recommended them. Awesome people and awesome agency. Wont go anywhere else!
Highly recommend this group for your insurance needs. The main thing I was looking for, and Im sure most people looking for in a brokering agency, was communication, responsiveness, & options. Got all that with these guys. Matt is super helpful and easy to work with.
I highly recommend The Juengel Agency for all your homeowners, auto & life insurance needs. Ive worked with them for over a year and have moved all of my insurance into their capable hands. Reid was so helpful, efficient & knowledgeable! They found me the very best rates, recommended coverage that fit my needs & responded quickly to all my questions. Everyone that I have referred to The Juengel Agency has been extremely satisfied!!
Matt and his team are who I use for all of my insurance needs. Personally, and I always put them at the top of my list for referring clients (Im a Realtor) in Asheville. Theyre responsive, professional, affordable, and will always do their best to find you the best rate and policy that works for you!
Nobody likes insurance… But Matt and his team make everything so insanely easy. So grateful to be working with Matt on both my home and business insurance. Would highly highly highly recommend to anybody who doesn’t like to spend a lot of time sorting out insurance things.
I had the lovely Agent Reid Jackson assist me with my auto insurance and made the process easy and quick. She went out of her way to find the greatest deals along with best coverages for my needs. I’ll be going back to explore plans for other insurances in the future because of this. 11 out of 10 would recommend The Juengel Agency to anyone who needs help!!
My partner and I are first time homebuyers and, therefore, very inexperienced in the realm of insurance, etc. Reid was so kind and helpful and made the whole process an absolute breeze. I couldnt recommend them more!
Ive come to know Matt over several months through various business activities. Ive also requested Matts assistance with my own business insurance and for my husband. Matt was quick and efficient with my business insurance. Its been an easy setup and I am pleased with the service. Mat was also very honest about my other insurance needs, to the point I felt comfortable staying where I was. He was honest about it instead of trying to make the sale.
Reid Jackson is a superstar!!! I purchased auto insurance for two vehicles through The Juengel Agency and Reid was very prompt with her responses, knowledgeable about my options regarding different companies and coverage levels, and very reliable in her communication. The whole process was very easy to walk through and by the end Reid helped me get a great deal on both cars and even helped me find coverage and options I did not even know were available. She is a pleasure to work with and I will definitely recommend The Juengel Agency to all of my friends and family.
Weve used the Juengel Agency for years, and we are so happy with the service we receive. They are proactive in getting us the best rates, incredibly responsive, and personable. I highly recommend!
I will recommend The Juengel Agency to anyone and everyone. Reid has been beyond helpful, knowledgeable, and professional while guiding me through all of the paperwork. She provides exceptional customer service. This is the insurance agency to call!
Very knowledgeable and personable, we are really pleased with the service. We met with Matt to review our insurance coverage to ensure we were adequately covered - we left with much higher rates of coverage, additional insurance we had been seeking, and are paying less than we were paying with our previous providers/rates. Matt was easy to talk to, very transparent in his process (he explained everything to us), and he patiently and clearly communicated with us terms and conditions that we didnt understand.
The Juengel Agency assisted me with a vacancy policy on my vacation house as it was put on the market for sale. They were very helpful and prompt in getting the policy in force and proactively dealt with my mortgage lender to iron out some escrow snafus. When the house sold, cancellation of the policy was a breeze. Barb, especially, is always pleasant and efficient. So nice to find an agency that cares about service!
My sister recommended the Juengel Agency to me. I insured my car with them for years. Theyre wonderful, kind people--responsive and easy to work with. Because I was at fault for a bad accident in 2013, my rates jumped, but they stayed on top of things and made sure to change my policy as soon as enough time had passed that I was eligible for lower rates again.
Love getting to share support for such a wonderful company!! Such detail was given to finding the right insurance for my needs and Reid made the process quick, easy and painless! Would recommend them 100x over!
The experience with the Juengel Agency was smooth and simple. Reid was extremely helpful, and the whole process moved along very quickly and painlessly. Thanks Reid! Thanks Juengel Agency!
My husband and I have relocated from the west coast and among the many relocation/transition details was finding a new insurance broker and necessary coverage. I was given Matts name and contact information and from the initial contact with Matt, his communication and assistance was outstanding. He is a clear and thorough, and prompt communicator and had recommendations for me very quickly. Our questions were answered equally as quickly. We had an excellent broker in our former community and its great to find someone who has earned our confidence right away. Thank you!
Matt and the Juengel Agency are always great! I send many clients and they are always happy and impressed. I am a long term client of another company but have switched on my own house because of his professionalism, communication and the price was a few dollars different for much better coverage. I highly recommend Matt and the Juengel Agency
Matt and his team were so amazing to work with! Hes always so speedy and replying, knows his stuff, and got us a great insurance rate and policy. Would highly recommend to any and all! Also theyre awesome humans :)
Reid took time to research my situation with the insurance renewal and keep me informed of her findings. Wonderful customer service skills and very pleasant to deal with. Matt and his team are wonderful!
We’ve been using the Juengel Agency for 3 years now for our personal vehicles and home owners insurance. Last year we opened our own business and Matt was great to work with again. He works hard to find the absolute best options for our needs and is always quick to contact us prior to renewal with any better options available in pocket. It’s always quick and painless and I’ll not be looking elsewhere for either my business or personal insurance needs. They definitely have the personal touch of a family business with the underwriting contacts we need.
Matt did a great job of taking care of everything for me. He patiently explained my many options with all my insurance policies. He helped me get a kid added to my insurance at a decent rate, figured out the complexities of flood insurance and elevation certificates and saved me some money. He responded to my many emails and calls quickly and in a super friendly and professional way.
Love the Juengel Agency! As a mortgage banker, its important to have relationships with local insurance companies that give fast and friendly service to my mortgage clients. Matt and his team have proven again and again that theyre the only relationship I need. Great service and great rates for my clients, even in not so normal situations. A+
I was referred to Matt by a friend. Best referral ever! Matt is knowledge, nice and really on top of things. I was able to receive the best rates thanks to him. He took the time to review everything with me and answered all my questions. I couldn’t ask for a better agent. I definitely plan on referring Matt every chance I get.
There is nothing like the Experience you will get with this company! Matt Juengel is one of the most efficient, fastest, and to the point agent, when it comes to his business and doing business for you! I purchased a auto policy from him, in June of 2016, got it a whole lot cheaper for the same policy, and I mean a whole lot cheaper! (not happy with the one I had), not only did he save me money but he was so darn fast at it, I hardly blinked my eyes and it was done! The most pleasant man to ever meet in this kind of business--you feel like family...So, here I come again (as Dolly would sing), and I just called about a home owners policy and in a 15 minute time lapse it was totally done!!! (after hours).This man just cant be beat!...I highly recommend his company wholeheartedly! I GIVE THIS COMPANY AN EASY 5 STARS!A VERY SATISFIED FOREVER CUSTOMER of the JUENGEL AGENCY03/20/2017
Matt has been great to work with! We really appreciate his knowledge and experience in helping us obtain insurance for our new home. He quickly replies to emails and is on top of everything!
Passionate, personable and professional. Theyve been there for us when needed, even after hours, with timely responses and help. Even saved us some money!
As a mortgage professional, I have referred Matt & Emily Juengel several times, and with the same results: My clients rave about their customer service levels, friendliness and professionalism. A recent client actually called me back to thank me for referring him. She told me that he returned her call within 15 minutes...after hours! So with that level of customer service, I never worry that my clients wont be in good hands with the Juengel Agency. Whether youre looking for home, auto, life, or even a renters policy, I highly recommend that you call Matt or Emily Juengel.
As an insurance agent in North Carolina I have the opportunity to meet many colleagues. Matt Juengel of The Juengel Agency is one of the top agents and agencies in the state of North Carolina. He does an exceptional job and if my agency is not able to assist a client I recommend for them to call Matt. Do yourself a favor and call him today!
My wife and I had the privilege of meeting Matt today in order to transfer our policies to his agency. We were expecting a personal touch and we got just that. We are looking forward to a long and mutually favorable relationship.
Matt and the Juengel Agency were such a pleasure to work with! They made the whole process of finding the best insurance super easy and stress free, and I feel confident that we got the best deal - plus Matt is one funny guy! I recommend them to everyone and anyone whos looking to secure the best insurance and coverage in the area.
Thanks Reid super helpful with saving me $ with great service
Matt has always been a good source of insurance information and giving great service. Pleasure working with him.
Matt and Barbara are great to deal with. They are very responsive and provide excellent advice on insurance products. Matt got me a fantastic rate on both homeowners and auto insurance.
We purchased a car on a Saturday. The dealership would not accept our insurance card as proof of insurance. They required proof of the specific car before we could leave. (they told us this 3.5 hrs into the process and who has ever heard of that??) Fortunately, Matt checked his email on a Saturday, ( a very sunny Saturday, which if you live here you know we have not had many recently) insured the car and sent us the information needed!! Way to go Matt!
Matt (owner) is unbelievable! I was originally just going to get homeowners insurance with him, yet was so impressed at his responsiveness, friendliness, and fair price that I switched over both my business AND car insurance. I will be recommending ONLY Matt and the Juengel Agency from now on :-)
I started working with Matt this past summer. I appreciate the fact that he can evaluate multiple insurance companies to find the policy that best fits our needs. Furthermore, his customer service has been exceptional. I highly recommend giving his agency a call.
Matt was extremely friendly, helpful, and knowledgeable. I highly recommend his services.
Matt and his team are great to work with! They are on top on their game! If you are looking for insurance make sure you reach out to The Juengel Agency.
My wife and I loved working with The Juengel Agency for both auto and home owners insurance! Matt (agent) was extremely professional and I will continue to use him on all of my real estate investments going forward.
Matt is always there when I call and willing to go above and beyond. My insurance company wouldnt cover our house while it was on the market. The Juengel Agency was there for us and got our house covered. They are kind and thorough. I would recommend them to anyone. Krista Kull
Matt is AWESOME!! I went to several insurance agencies to get help with a few complicated rental property needs and I found myself running into apathetic, half knowledgeable people. Very frustrating! Then a friend recommended Matt Juengel. What a breath of fresh air! He didnt find any of my needs arduous, he set me up with what I needed in no time, educated me, sent me a video he made explaining everything so I could go back and review it and he did all of it with an easy, happy-I-was-there attitude. No pressure, just sincerely glad to help me. So glad I found him!
Matt at The Juengel Agency is great at explaining the ins and outs of insurance. He is clear, personable, and unrushed--even though I was on a tight closing schedule. In the midst of all the stresses of all the details involved with closing on a house, he made selecting a home insurance policy very doable and downright pleasant. Thank you, Matt!
Such a bright young man. He quickly and efficiently helped us handle our policy and claims. We could not recommend him highly enough.
Never thought Id enjoy dealing with an insurance agent. Matt and his team are super quick to respond to all my inquiries and requests. Truly a pleasure to work with!
Matt was the third insurance agent I called after moving to Asheville from out of state. The first was an endless automated system, the second made me feel really uncomfortable about their insurance knowledge, and the last was Matt. He went above and beyond what was asked of him in researching my needs and made me feel extremely comfortable with giving him my business. He stayed in constant contact with me as I worked through the purchase of a new home. I would highly recommend the Juengel agency and plan on doing more business with them very soon in the future.
The service from Matt was exceptional. I would certainly recommend any family and friends to quote through the Juengel Agency. Five star service.
Matt was recommended to us by our real estate agent. The Juengel Agency provided us with the best rates for our homeowners insurance. As first time homebuyers, we had little to no understanding of the ins and outs of a policy. Matt was very thorough and patient in explaining everything and answering any other questions. I highly recommend The Juengel Agency.
Fast, Affordable, Efficient, and Accurate. Great to work with Matt! Highly recommend.
Matt is exceptionally knowledgeable, kind and available. He is also pro-active, thoughtful and genuine. We couldnt ask for a better agent!
SO grateful for all the lovely helpful beings at The Juengal Agency.
Been with Matt for 3 years now and he as always priced us with the best option each year along with delivering exceptional customers service.
Can I just rave on and on about Matt Juengel? When I was having trouble with my old insurance company getting the necessary paperwork for my homeowners insurance, I called Matt on the recommendation of a friend.When it had taken the other insurance company A WEEK just to come up with the paperwork, Matt had everything ready to go IN AN HOUR - sent to the title company, lender and anyone else involved.He is able to shop different insurance companies for the best rates that work in your favor and then you can choose the best option for your situation. The process was seamless and easy.Not only that, he was able to find me a great deal that saved me nearly $400 a year when I bundled my homeowners insurance with auto insurance. I realize I probably sound like some sales goob from a TV commercial, but when Im thrilled about my service from someone, I really get psyched about it - because, really, how often do we all get really psyched about great service?The process of transferring was way easier than I thought: its just a matter of e-signing documents and BAM! youre done.I cant recommend this company enough!
Fantastic agent, great service, very knowledgeable. Highly recommend Matt and The Juengel Agency.
Matt is awesome!!I was denied by multiple agencies for insurance. Matt got me approved in under 5 minutes. And the rate is the cheapest Ive ever heard of . Im paying $40/mo for a $2million policy? Thanks Matt, I am telling everyone I know because word of mouth is best. Hopefully you will feature my property on your FB page when Im done. I cant thank you enough Matt. Sincerely, Jlexis LLC
Matt has been quick, helpful, and effective in finding us the insurance coverage we need.
The Juengels were very prompt and professional as they helped me find a better rate for all my different insurance policies. Nice to know they are looking after me!
Amazingly fast responses to all my correspondence at any time of day!
Great service and quick responses. The Juengel team has been a joy to work with. Everything you want in an insurance agency.
I filled out my information for my home on the Juengal website in order to get it insured. After a few days with no response, had to call in and spoke with Barb, who was unaware of my application. When she eventually found my application, and asked some follow-up questions, I told her that I wanted to get coverage started that day or as soon as possible. She responded that Matt was busy but would get back in touch soon. I waited for two more days before trying them again, thinking things might be busy or the like and wanting to give them the benefit of the doubt. I then called again with fairly similar results, Barb apologizing and again nothing happening. Finally called over a week later and left a message on their machine with my information and specifically requesting a call back from Matt and havent heard back for two days now. Admittedly, this is following a holiday so I understand that they could be on break today (Although how would you get in touch with them to file a claim if something happened while they were away?). I am only writing this now because every review here is 5 stars and is in no way representative of my experience.
Always prompt and helpful.
Matt does a great job listening to his clients needs
Quick and efficient service. Helped when other agencies couldnt.
Diligent, dutiful, and extremely personable - I recommend Matt Juengel at The Juengel Agency to all of my clients. Gene Sandlin, Beverly-Hanks, Asheville NC
Matt is the best, moving more insurance to him shortly.
Matt knows his insurance. Ive worked with him on commercial lines, and hes taken the time to get to know the customers business and find the right insurance product for them.
I recently used the Juengel Agency for my home insurance in Asheville. During my mortgage loan approval process I was notified by the bank last minute that they needed proof of home insurance. I contacted The Juengel Agency and the needed paperwork was submitted in less than 15 mins. This is an agency that really cares for their clients!
Awesome Agent!!