Dana Albert contacted us to inform us, through her analysis of all our insurance policies, she could save us approx $2000/yr on premiums, with no change in our coverage. We did switch to Auto-Owners Insurance, after doing our own review of this company. Dana was professional, informative, & patient navigating us through this change. We are impressed with caliber of Assured Partners of Asheville. I would not hesitate to contact them should you have any questions re: any existing policies, & possibility of an advantageous coverage change.
Kristie with Assured Partners has been amazing helping us set up insurance for our business! She was always prompt and followed up with everything we needed. They made the process as easy as possible and did their best to find us reasonable prices. Definitely recommend!
Very happy and satisfied! Monica is absolutely awesome and is always helpful and willing to answer any questions and solve any problems you may have! I highly recommend this company for any insurance needs you may have! Definitely worth checking out!
Kim Edwards has been a tremendous help with insuring a new home for us. I cant thank her enough for her attention to detail in helping us to get the appropriate coverage. And she has a great attitude!
As a long term customer of Webb Insurance, I wanted the same personalized service I had experienced when Assured Partners bought them out. I was becoming frustrated with getting a different person every time I called, until I spoke with Kim Edwards. She has been willing to not only speak with me about my insurance needs, but, has actually talked with me, so that I feel like I know what my insurance needs should be. She never acts like I am a bother, even though, I have even reached her on her cell after hours!!! Kim Edwards continues to provide THE BEST personalized service I have ever had.
My experience with this company is extraordinary. They are true professionals and very easy to work with. They know their business very well and are extremely competitive. My direct contact is Monica Israel and I can count on her to handle all of my business and personal insurance with confidence.
Great customer service! Monica is always ready to help. We have multiple policies and she is good with the details and answering all the questions.
My husband and I have recently filed 2 separate claims on our auto policy (bad luck)! Both times we contacted Monica at Assured Partners in Asheville. She was able to advise me what I needed to do both times, and was able to help things go smoothly with each claim. Monica is my best friend, but has always acted in a professional manner when it comes to our insurance policies! I recommend calling her when you have any need for insurance!
Kim in the Raleigh office and the folks I work with in the Asheville office have been very easy to work with. Theyve been proactive reaching out to lower my rates and simplify my insurance which is a issue for me and my businesses. Thanks Kim and all!
I have been extremely pleased with the customer service from every Assured Partners representative with whom I have worked, but especially Monica Israel. Monica provides requested information in a clear, comprehensive and concise manner. I highly recommend that folks call Monica to discuss their insurance needs. Jay Kerr - Jay Kerr Law, Asheville, NC
Needed a reminder of expanded coverage possibilities which I wasnt aware that I should consider. Am very pleased Kim sent me thorough explanations of alternatives to consider particularly major home equipment failure possibilities which I chose.
Every person I have dealt with has been SO good at customer service; first Sharon, then Michael, and now Monica. They always go the extra mile. Thank you for making insurance not painful. 👌🏻
We like the personal relationship with those who handle our policy. It is so good to know the staff at Assured Partners do their best to answer our questions. Keep up the good work. Thanks.
Incredibly professional and an absolute pleasure to work with! As a business owner, they made my life a whole lot easier by expediting my insurance renewal process and handling all of the details.
Monica Israel is a true professional with several decades of experience caring for the insurance needs of our family.I cant say enough about the quality advice she has offered us.She really understands the concept of excellent customer service,and is a pleasure to work with.I can highly recommend her as a very capable agent.
To be honest, I was about to switch my personal home, rental properties and auto policies to another firm since Assured Partners bought out Webb Insurance. However, before deciding on which agency I planned to switch all my policies, I had a few urgent changes I needed to make to several policies, and got connected with Monica Israel. Due to her professionalism and excellent assistance, I have decided to keep all my policies with Assured Partners. She also recommended switching a couple condominium policies to a new carrier, which showed me she was looking out for my best interests. Very impressive.
I have been with them for many years and have always received great service and cooperation. Even with the changes in personnel as time has gone by it has been effortlessly and smoothly handled for me. Great group of folks.
I just had a GREAT experience with Monika Israel at AssuredPartners. Possibly the best & friendliest service Ive encountered. Im making changes due to her knowledge & professionalism. Couldnt be happier! sb
I recently contacted Monica Israel in the Asheville office.I was facing a deadline and needed information quickly if I was going to make changes.Monica responded swiftly with several options even though she was out of the office at the time.She explained everything and answered all my questions enabling me to make changes on the policy, saving about $2000. on the annual premium.I look forward to working with Monica and Assured Partners as my future needs arise.
I have so appreciated the expertise and patience offered by Kristie Tolley at Assured Partners. Shes advocated on our behalf for lower prices time and time again (were a small nonprofit, so every bit helps!), and shes patience-personified as I come up with bunches of odd and elementary questions about our coverage.
My experience with Assured Partners has been excellent, my agent Kristie Tolley was thorough and very patient as she helped me navigate my policy purchase process. Highly recommend!
Kim has done an outstanding job of confirming and explaining who is providing auto insurance in NZ. What is required: liability limits, umbrella and collision.
Great, friendly, trustworthy service. In running a small business, I feel so grateful for an insurance resource where I know Ill always be able to reach someone who is willing to take the time to answer my questions, however silly they may be!
I worked with my real estate settlement attorney to get an insurance broker who could handle my monoline GL policy on new land. He directed me to Assured Partners. I bound a GL policy on land under development with no issues. I have now bound my homeowners/auto coverage with my new-build house completed. Again, they handled all the details with timeliness, professionalism and courtesy. Excellent folks to work with!
Very helpful. Very thorough, and always friendly! Kim Edwards has always been quick to reply and get answers
Absolutely the greatest! Monica and Tige are amazing! Thank you both for all you’ve done for my family throughout the years!
Knowledgable and accessible - and they answer the phone. We have been very please with the service we receive. Monica is tremendous and always figures it out - whatever the obscure question might be.
The staff in Murrells Inlet, SC is very knowledgeable and they provide fast service. Quotes are always back to me same business day. Their rates are very competitive. Filed a claim recently for cracked windshield, Terri assisted me thru the process from start to finish. Highly recommend them!
We have had auto/home insurance, and at one point business insurance, with Webb Insurance in Asheville for over ten years. The acquisition of Webb by AssuredPartners has been positive. Service has always been and continues to be professional and responsive.
I called Assured Partners in need of an EOI to be emailed to the leasing company. I talked with Monica Israel inAsheville. She was professional and prompt in getting this taken care of. She also emailed me a copy of what she sent. I really appreciate good customer service. It is extremely important in this age of technology.Thank you
Ive been working with Monica for years and find her to be a wonderful combination of friendly, and competent — all the while speaking with that Smooth Jazz DJs voice; cant beat it.
Monica israel is quick to respond and very helpful answering all my insurance related questions. i would definitely recommend her and assured partners
Super service and good prices too!
Friendly and efficient service!
Dana is very friendly.