M&G Automotive earned my trust and is the definition of what a 5 star business should be! Let me start off by saying Im new to the area and wanted to find a reputable mechanic. Well, after some quick Googling I found this highly rated shop with 4.9 stars and 139 reviews at the time. Definitely an easy decision to give them a try.I called and spoke with Trent over the phone to inquire about getting my brakes looked at due to a creaking noise coming from the front at low speeds when braking. I was glad to hear they could look at my car the very next day, and I dropped it off in the morning before they opened (key drop slot on the door).Later that morning Carmen called me to discuss what they found. As I expected, all four brake pads and rotors needed to be replaced (pads were down to 2mm), but the noise was coming from some odd flat spot I believe. He also suggested a handful of other 100k mile services that I respectfully declined, as I had done most of them myself at home already.Carmen was very patient with me over the phone and answered all my questions about what parts they would use and their labor rates. I was happy to hear they only use premium parts, and the labor rates varied based on the age of the car. This was the first time I heard this, but it made sense because older cars generally have more rust that make them harder to work on!They were able to complete the brake job by the end of the day, and when I came to pick up the car I found out they also included some sort of roadside assistance package which was very nice.So a day or so went by and I was pleasantly surprised to receive a follow up text from Carmen on the work they did. This was also a first I never heard of before from a mechanic. At the time I hadnt do any highway driving since the repairs - so everything seemed fine. Then the weekend came and I realized there was a slight shimmy at 75mph! It must have been from the work they did because prior to the brake job there was no shimmy.The next morning I replied back to Carmen about the shimmy and the next day, with no questions asked, they were able to check it out. Turns out the front left tire was out of balance and they made the necessary adjustments. I was worried the whole time they would charge me for the follow up visit, but they did not! Which is what I expected since the car didnt have a shimmy prior to the brake job.My experience using M&G Automotive was very impressive, and I will certainly be returning in the future for repairs and automotive advice!Thank you,Eric

Carmen and Trent are very professional automotive technicians. I have been coming to this business for about 7 years now for all my automotive repairs and maintenance. Every time they greet me by name and make me feel like a valued customer. Their dependability, honest pricing, and kindness will always keep me coming back.

Carmen and the team at M and G are absolutely amazing! Between their attention to detail, speed and quality of work and complete honesty and transparency I have been thoroughly impressed with everything they have done for us. Would 100% recommend to anyone looking to get work done on their vehicles.

I have been to M&G to fix an oil leak, replace a cracked windshield, and for regular oil changes. Prices and work are always fair and transparent, and I have always been pleased with the results. Carmen is great to work with! I will be going here for all my automotive needs going forward.

The guys at M&G know their stuff! Fast, Friendly and Reasonably Priced.I have them do everything I cant handle. They guarantee their work.

Carmen and his team were a joy to work with. Very professional, honest, and excellent to work with. I was very satisfied with my experience working with them. I will be recommending them to others looking for automotive repair needs.

Great place to get your vehicle serviced. The guys know vehicles. They are efficient, and thrifty. They dont sell things you dont need. I have been getting my vehicles serviced here for 10 years. Always satisfied with their work.

M and G Automotive had been great to work with. We have brought both our cars. Each time it has been timely and proficient on getting the work done. It has been great working with the guys. We have settled in and found our local mechanic.

Carmen and Trent are great. I was looking for a new local mechanic and Im so happy I found M & G Auto. The work they provided was thorough, timely, and fair priced. Carmen explained everything beforehand and answered all my questions. He even followed up after. I would highly recommend them!

Great customer service and really skilled mechanics. They charge really fair rates and I never have to worry about the quality of work being done on my vehicle.

The garage I had used the last 11 years the owner retired and they closed I have tried numerous new garages in the Appleton and Neenah area since they closed. I did not like any of them. They were unfriendly and pushed me to fix things that weren’t emergent or a safety concern. My brother who is a manager at a garage outside of Madison found M and G Automotive for me. My first phone call with Carmen I knew I was going to love this garage. I was not wrong! They got my vehicle in the very next day and fixed with in a day. While that vehicle was being fixed my check engine light came on in my other vehicle. Carmen got that vehicle in same day and fixed same day. Which is a huge deal when your needing your vehicle.Carmen was amazing. He even spoke to my brother about my vehicles so I was able to understand my choices. He was professional yet down to earth. He spoke to me so I could understand but not condescending. Prices are good and the quality of his work is great! I would highly recommend Carmen and M and G Automotive 100%!!

I have been going to M and G for several years and am very confident with their service. They answer all questions I have and explain things clearly. Am always pleased with their service!

We can’t thank M and G enough for being so helpful and speedy since we are from out of town. Even during the pandemic shutdown they were able to fix my husband’s truck extremely fast. Carmen kept in constant contact with us and was extremely helpful. Definitely wish we had this shop near by.

I have always had a great experience when going to M&G Automotive. Carmen is very polite and informative. He is always willing to help and gives great options to choose from. He checked my car out when I had first purchased it 8 years ago. I had 73,000 miles then and at present 204,000+ and my Chevy Impala runs great and always has!! Thanks again Carmen and M&G Automotive you guys really know your stuff👍

If you need anything done on your vehicle look no further, this is the place to go! Very satisfied with the service I received and reasonably priced! 10 out of 10 I would recommend Carmen and his crew for service!

Great service! Diagnosed and repaired vehicle promptly. Convenient on-line billing. Have utilized M & G over several years and always extremely satisfied. Highly recommend them to anyone needing vehicle repairs.

I had a fantastic experience with Carmen. My car was making horrible noises, and he was very direct and transparent with the repairs. He sent me photos of the work needed, and I was given up front pricing for everything. The work was done faster than anticipated! Carmen made sure I knew and understood everything along the way. He was professional, understanding, and did great work. I would recommend this place a thousand times over, and this is where I’m taking my car from now on.

Took my vehicle to M And G. Carmen & Tony did awesome work!! Great place to get your vehicle serviced. Very satisfied. Tori is a very friendly receptionist. Enjoy our chats while I waited. Hats off to a fantastic crew!!

Great place! Walked in and talk to a customer that had nothing but good things to say about this shop. Prices are a lot cheaper than the dealership with the same quality of a dealership. Definitely recommend going here!

I had to work during this stay at home order. Carmen came to my work and picked up my car. They called to let me know what the issue was and took my info for card over the phone . After they finished the work, they dropped my car back off for me . They do great work, very reasonable and willing to help you out during this stay at home order. Thank you M and G Auto

As always, great service.

Once again, Carmen to the rescue. Its been 10 years now that M and G Auto with Carmen and the boys have been taking care of my car care needs. Profession, efficient, affordable, informative, all wrapped in a wonderful friendly package. Cant miss with M and G.

I always receive excellent service!

You guys are awesome you are very helpful. You sat down with me and explained what is wrong with my truck. You make sure that my truck is fixed right the first time so I wont have to come back for awhile. Thank you Tory and Carmine.

Would highly recommend. Had issues with lights for towing and needed taken care of right away. Called and they had me come over and worked me in. Was able to continue on my way. Thanks.

Carmen was referred to me by a reliable source. I was told he is the “best around.” He was amazing! Not only did he diagnose and fix my immediate issue, but he also found errors made by previous mechanics like missing screws and corrected those issues too. Customer service was outstanding. Tory was extremely pleasant and knowledgeable. She explained clearly the process and warranty on the work and offered me a drink while I waited. I have already referred them to friends and family. A++

They are so willing to do my oil changes,etc. at my convenience. I like suggestions for when tire rotation is due, or other routine maintenance. Someone will take me home if it is a long repair problem. Discounts are offered regularly.This time I needed a headlight replaced, it was done at once at my desired time. No pressure to have other services like a bigger dealership in the area does. Recent brake work done well and I am completely satisfied,within the estimate time and price.

Excellent customer service and quality work. Owner is honest and takes pride in his family-owned operation. Highly recommend.

Carmen and Tori are always super helpful anytime I call them regarding my car! I get my tires, oil change, and other car services here and couldnt imagine going anywhere else! Very friendly and helpful team!

Ive been going here for years. The owner is the most honest and friendliest person Ive ever dealt with. Carmen always calls and explains the work that needs to be done before any repairs are started. You wont be disappointed with the prices or the work. I would never go back to big box repair shops. Give this place a chance and youll be a customer for ever.

Services performed within the quoted time and staff is always very friendly and easy to do business with. Always happy with the service work performed.

The work I had done on my new vehicle was done with efficiency and excellence. Tory helped make my waiting time enjoyable and pass quickly. I will definitely consider M and G Automotive for any future work, including oil changes, that may need to be done.

If your car breaks down or just needs service, take it to M&G Auto. They will fix it for you quickly and at an affordable price.

This shop is as solid as they come!

Great shop been going there for a year love the digital inspections and use of a loaner car when available. Easy to keep in touch with while Im at work! Highly Recommend!

Carmen always does a great job! He’s one you can trust with your vehicle! Thanks again!!!

Excellent customer service! I felt very comfortable with the work to be done honestly and correctly.

I recently had my two autos serviced at M&G Automotive and the service and friendly staff will keep me coming back. No more high price dealership costs for me. If you want a fair price for qualty work go give them a try. Anything from oil changes to mechanical youll be happy you did.

After breaking down just north of Appleton on a Friday afternoon, M&G did a great job of getting my truck in and fixed quickly the same day. Price was exactly as quoted and time to do the repair was too. Thanks.

I give them a++ for service. the car repairs are done quickly. They are awesome to talk to and very friendly. I highly recommended this place for car repairs. Thanks Carmen and Tory

We were referred by a friend based on their honesty and pricing and both held true from our recent experience. We compared repair costs to a local dealership and M and G did have lower costs. Great reception as well on initial call and data gathering process.

Very thorough with excellent communication. The prices are very reasonable. They definitely care about the customer.

Great family owned auto shop, fast and reliable service at a reasonable price. Highly recommend for any auto needs!

Due to my bad luck 3 unforseen shop visits in a month Carmen has always taken care of repairs in a very timely manner. Even went above and beyond dropping my car off at work for me so I wasnt left stranded. Tory is always awesome with communicating whats going texting me updates and invoices as to not take me away from work more than needed. Prices are very honest and fair.

Friday 6-9-2018 I came to Troy at M and G Automotive with a car problem wasn’t really sure what is was, he said he could do a test and see. Within an hour they got back to me. Told me what needed to be done with the quote. I said go ahead. I had my car back by 3:00 that afternoon. With out an appointment. Troy did an awesome job. And got it done the same day. They also dropped it off at my work. Above and beyond. Great people to do business with. Thanks.

Ive taken all my vehicles to him for about 3 years and they have always done great work and great service. He also takes the time to show you and explain the parts they replaced and why. Its like the big fancy shop without the big fancy prices. I recommend them to all my friends when they have car trouble.

Great work at good price. Carmen is always very helpful.

M&G is a very personalized business. Carmen and his team spend the extra time and care to inspect your vehicle, inside and out, and analyze any problem areas, with descriptions, photos and a quote to ‘make it right’. Don’t let the appearance of his small business deceive you- he performs HUGE things there!

They diagnos the problem quickly and accurately. They explain what needs to be repaired and give you an honest price. The vehicle is fixed in a very timely matter. I have always appreciated their polite and honest service. You can wait there or they will drive you home or anywhere you need to go. They work on all brands of cars and trucks. I highly recommend M and G auto to anyone who needs to get work done on their vehicle.

M and G is the best and I would not go anywhere else. I totally trust Carmen to take care of my car.

Ive been taking my car to M and G Auto for about a year now and I fully trust these guys. I could honestly ask for them to take a look at my car and check if theres anything that needs to be done soon with a peace of mind. It took me a while to find the right mechanic for me and I absolutely would recommend for anyone to take their car to M and G. They have a very fast service and they do it well.

Its the place where they dont lie to you to get you to fix something thats not broke. Its the place that remembers my voice on the call or by the car on the phone. I can fix most things myself when its warm but as soon as winter hits they are my go to people, or if its something major. They are not going to be the cheapest but neither are they super expensive. They order you brand new parts (warrenty) and include a warranty of their own for you when you drive off the lot. Favorite place for auto repair. (Also rental trailers/trucks for moving)

Honest people and they do good work. Very friendly, give them a call before you try take your car to a big name shop!

Carmen was a huge help! We needed to get a hitch removed and the pin was stuck. The man we were renting an rv from suggested M and G auto down the road. He stopped what he was doing and took care of us and we were on our way within 10 minutes! Such great service all around honest people and would definitely go there again for any future work needed!! Highly recommend!!

The most honest and best prices I have seen and they stand behind there work. I would not go or trust anyone else with my car. these guys are by far the best. about time a good mechanic is in area. thank you guys for all your work u have done for me.

M and G mechanics are efficient, friendly, and fair. Many times have I taken my car in with a very minor problem and they have fixed it for free.I have bought a car from them, sold a car to them, and had my vehicles serviced by them. They are a joy to work with on all levels. They stay in communication with you throughout the repair process which has always been greatly appreciated. I highly recommend their services!

Catmen is awesome. I have been a customer since he started the business. Car maintenance done correctly at fair price. Thank you Carmen.

Always fair and honest. Great group of people that really know what they are doing.

Went in late on a Friday for a new starter. It was done by Monday afternoon. Fast service, and the price was slightly better than other places I called.

Friendly team, great service, at a fair price. I will continue to recommend M&G to anyone who needs help. Thanks guys!

Prompt and thorough work. very willing to go above to fit your vehicle in

I can count the number of mechanics I trust on one pinky finger. Carmen has been amazing to us, and we only go to him. He stands by his work, if you have a problem, he will make it right.I once spent over $2000 on an electrical problem on my car before I started going to Carmen. The other mechanic never fixed it. Carmen found out what was wrong, and fixed it for $40.Very good customer service skills, and he explains things well. He isnt like most mechanics trying to squeeze every last Nickle and dime. He keeps your budget in mind when fixing your vehicle. Go to M&G, youll never go anywhere else.William

Went in for a diagnostic test to see if my vehicle was having a issue with the head gasket. Most mehanics from places like Firestone will talk down to you like youre a idiot. The crew here were respectful and answered all my questions. Not only did they find out the gasket was fine they didnt over charge me for the test. I would recommend this place in the future.

Wow! This place is amazing, from the office staff, to the Mechanics. Very friendly group, and boy do they know what they are doing! Thanks M&G!

DO NOT go here. Had my engine and transmission replaced and both leak. Bolts are missing. My idler pulley broke off due to a bolt missing. Ive found 5-7 bolts missing underneath. Was not the complete engine replacement i was expecting. They ruined my car. Not to mention horribly overpriced.

Great place to take your car. Fast and friendly. Even without an appointment.

A owner that focuss on customer service with a shop that does excellent work. We were treated very fair on our repairs, I was confident I could trust them. I wont be going back to the dealers ever again, M&G has my business going forward.Thanks for the service!!

Carmen is always very helpful. Fast, affordable and good at what they do. I would recommend M&G Auto to anyone.

M&G Automotive is so great to our family, they work with us to get the best performance from our vehicles to keep us safe ..... Thank you so much!!!!!!!

Carmen and Tory are super nice and make you feel right at home. Carmen does a quick and thorough job. Thanks!!

Got my Uhaul trailer from these guys, helped me hook it up and said if I had any problems getting it back into its spot to just leave it and they would take care of it! great group of guys!

These guys are the best. Very quick and cheap work. Vehicle is running great now all thanks to Carmen and his crew!!

I love this place is great.They offer quality automotive services for fair prices.

Was quoted over $2000 here at M&G.. People were nice cant deny that.. But I also went down the road and was quoted $650 for the same repairs..wow..

They were quick and informative! Highly recommend!!

Fast and friendly. Loaner car makes it super convenient.

Great people abd excellent service. I highly recommend M and G Automotive!

Good mechanics. They know what they are doing and good job

Arrived at appointment time and they got right to my electrical repairs needed. Their work was great and Tori in the office was very helpful and friendly.

Very friendly. Have always been satisfied with quality and cost of work.

Got a uhaul from here, forgot to remove the base of a fan in the back when I returned it, they charged me a hearty $50 housekeeping fee for them having to remove a small item I forgot in the back of the uhaul. Absolutely rediculous

Great place to get an engine rebuilt.

I been taking my car to Carmen maybe 12 yrsHes easy at explaining issues with my carin terms I can understand and good work, mechanic you can help you support your small business

Have repaired all my vehicles for a long time, very efficient and good price, exept the last time I take my 2008 buick enclave to change spark plugs, It was returned it with the engine light on and the motor shaking. Carmen the owner apologized, and he fix it, but from that day the car has not been well. Im wondering if I will continue using their services

Great service! I dont know much about cars and Carmen explains things in a way I understand! My car works again!

Wouldnt go anywhere else. They are honest, affordable, and quick. Always top-notch service with them. I have been a customer for over 5 years.

These people definitely care about their customers and helping them out!! They are fair and never try to rip you off like many other mechanics!!!

Awesome service and prices. Very knowledgeable staff.

M & G does a great job and is priced fair. I highly recommend Carmen and his team.

Carmen does great work at a fair price.

I never have a problem getting in for service when I need it. If they discover problems over what you expect, they call you and tell you exactly what the cost will be.

Great service. Reliable and friendly.

Im very satisfied with their work. Reasonable prices too.

I stupidly dropped my keys in between my console and my front seat of my Jeep. Me and 3 other people at the hotel I was staying at could not find it, even though we were searching for like 45 minutes. I called around to different automotive shops and none would just take my front seat out to search for my key. I called M&G and they gave me the number for a tow company and got me right away. And hey found my key in just a couple of minutes!

If you need quality work at a good price, this is your place. I will keep going back.

Honest, fair prices and always willing to work with you!

Always do quality work and keep me informed of the status of my truck

Carmen and his mechanics provide fantastic service at reasonable rates. As someone who heavily relies on his personal vehicle for work, there is no team I trust more than the folks at M and G Automotive.

Fantastic. They know their stuff. I wouldnt go anywhere else.

I go to M & G auto for all my vehicle repairs. Carmen offers a great price unmatched by any dealership, and better then most repair shops . If your looking for a great affordable machanic, M & G auto is the place to go.