Was great getting my daughter in her car that dayAndy was awesome! The team worked hard to get her into a vehicle. Would recommend them in a heartbeat

Exceptional service and employees! Everybody was very friendly, and explained the process to me perfectly!

2 years ago When I needed a vehicle, they got me into one within 3 hours.. and I LOVE my car.About a month ago, my timing belt went out and I ended up needing a new engine and a cradle for said engine.. I was at a loss until Nate from their service department reached out to me! Nate helped me so much and did an above and beyond job of making sure my car was road-ready again. All of this happened while i was between jobs, i had already missed my warranty period, and I had no way of paying for a new engine outright for at least another 2 months. I prepared for the wait and hassle of begging friends for rides. BUT!! I got my baby back within the month because Nate worked hard to get me a reasonable/affordable loan! Jdbyrider and CNAC have earned my loyalty for as long as I am in Appleton.

They were friendly and found a way to get us into the car that we wanted fromthe start. We recommend JD Ryder!

I just wanna say that I am gladly appreciated to be paired with Keisha she done an amazing job today. Bernie also done a great job. Even though I was a little bit unsure about getting the vehicle. But everything turned out beautifully I will be referring friends and family thank you JD By Rider Appleton

J.D. Byrider is full of crooks and inept mechanics. They sell cars with issues and then turn around and tell you theyll fix it for a price and still never fix it. Theyre blatant snake oil sellers that will bleed you and your bank account for everything you got.

Keshia Lopez was super amazing.. got me into a vehicle that I loved with no pressure or hassles! Nice staff...Driving off today with my new flex

I had a great experience with both guest service employees that I had worked with. Very helpful in aiding me along in my first process of buying a car! Would recommend to anyone in my position. ☺️

I just got a 2013 Hyundai Elantra sold by great salesman by the name of Cheri Im so happy to be a part of the family and this is the best day of 2021!

Our car buying experience was fast and amazing. Andrew was very helpful and courteous. He helped my daughter pick out a good and reliable vehicle for her first time buying. I would definitely recommend JD Byryder if you are vehicle shopping and ask for Andrew

Quick and easy and very helpful staff recommended if anyone is looking for a car

Very nice people got me the car I was looking for and in a somewhat timely manner

I was overly surprised at the kind service provided to us. Keshia Lopez worked really hard to find us a good fit for a vehicle and to get us approved and driving the same day. Cheri was great at explaining to us the details of our credit and gave us great advice. They both treated us with dignity and respect and heard our concerns and replied with compassion. We have been very satisfied with this experience.

Wouldnt help me because I asked them to repeat myself because my phone acts up. They dont care about you only taking your money. After reading reviews online I heard its a scam and waste of time anyways dont bother

Staff are very friendly and helpful I’m able to drive off with a car today. Yaaayyy!!!

Had a great visit today with Shawn!!! Thank you all for your wonderful service and helpful advise. The team was great and it was a very pleasant experience. Thank you all for your help and experience!!

I made an appointment for my car to be serviced at ByRider and Appleton they were right on the ball and they fixed and changed out the heater and air conditioning blower motor it came to a little less than what I was expecting and they did a fine job .

Keshia was great to work with. The process was very long but she helped make it easier and the vehicle I got was worth the wait. Thank you.

I love Keisha so much she makes the process easy and comfort to be purchashing... This is my first car financing and I feel confident in my decision because she made everything easy even with my commute from Milwaukee

Was a fantastic experience! Everything was explained in detail how the process works. Understanding and professional staff! Thank you Keshia for my new car!

I was amazed by the perfessional attitude everyone had. I do recommend this place. I worked with Andy and he was very nice and helped get into a car I needed. Thank u so much Andy

Jon was a great person to work with!

Very friendly and understanding. Explained everything well. So excited she spoke spanish! Great job.

Keisha was great. Helpful and knowledgeable. Great experience again. Second vehicle from here.

Saleswoman Keisha Lopez went over and beyond and met all my needs. The experience of working with her was amazing from the first phone conversation to when I drove off with my truck. This was my first purchase from your dealership and I will be returning in the future to purchase another.

Had a great experience here. Was able to purchase the vehicle that I was interested in. Sales team was great.

She’s awesome helped me very well. 1000% great job

They did an amazing job, were accommodating with my work hours and very friendly!

I WAS VERY HAPPY WITH THE THE PEOPLE I DEALT WITH TODAY AND THE LAST FEW DAYS AT JD BYRIDER KESHIA, SHAWN, BERNIE, ANDY FOR HELPING ME GET INSIDE OF MY BRAND NEW BABY THANK YOU GUYS SO MUCH A MAJOR RELIEF AND SO MUCH HAPPINESS ❤️😭

My granddaughter was looking for a car. She has no credit and no cosigner. But byrider went over all her options and told her how to build her credit. What a bonus! They got her into a nice reliable van, just what she wanted. Even gave her a good trade in for her old van. The van comes with a warranty!

I feel that I know what is wrong with my vehicle and that two of the main thing should covered under my warranty. When I took the vehicle in to have it checked out I was told that there was nothing that needed to be fixed and that what I thought was wrong was something else. I feel that they are just trying to avoid having to cover the cost of what they should be covering.

Great service very helpful, kind & great customer service! My mom lives in Wisconsin alone and Keisha Lopez took very good care of her & made sure she was able to get a car without hassle! Super grateful for that since I (daughter) was not there to be with her! I really felt peace knowing she was in great hands! 100/10 service!

Worked with keisha. Amazing sales person who made the sale and process seamless! The manager Jim is also amazing. Explained everything to me and made it easy to understand the financing, terms and everything included.

Nate and JB have been great to work with. We had a small issue with our key not working and they acted on it fast! We have had nothing but great experiences with the JD Byrider family. We are happy to be a customer!!

Kiesha did so well with me. She walked me through everything and made me feel really comfortable with my choice of buying a new car.

BJ at the Appleton location, and Cornelius at the Oshkosh location know their stuff. Vehicle repairs can be stressful, but both of these guys make the entire process so easy. Highly recommend!!

They were amazing, took their time to explain everything or answer any questions.

The way u explain where things were in the car. An explaining it an which out of the five would be the best

Came in not expecting to drive off in a nicer car

Spent almost 6 months looking for a Car and today I finally got one that I liked! Thank you Adriana for your fun and amazing experience. Not alot of people like her so be sure to ask for her to get a good laugh while signing your life away on a car 😂

Had issues with my byrider car and had to take it in to get looked at. Customer service was amazing- Nate was fantastic with honest communication- I was pretty worried about the car problems but they quickly put me at ease and took care of the problem with 99.9 of the costs covered under my Byrider warranty.

Today my partner Andrea and I can in to see what our options would be here. Prior to coming I read up on Google the reviews and was pleasantly surprised.We had an appointment with Keshia L. (Great reviews for her!! 😁)Keshia was wonderful, honest, direct and kind! She was clear about the process and how it worked.Then we the added Cheri H. (Finance manager) to the party! She was knowledgeable and helpful in explaining numbers and the next steps.Surprisingly, we were APPROVED without money down and were completely STOKED! 😯🥳As we test drove our vehicle picks, we were met with laughter and humor as a flat tire appeared on the car we picked before we left the parking lot. (Which NEVER happened before...Lol! 😂) Keshia apologized along with other staff members. Understandably it wasnt anyones fault but led to an evening of running jokes and giggles! 🤣🤭Unfortunately, we were unable to drive home with it tonight BUT it will be rectified by morning!Even with the events of the evening, I would highly recommend these guys to EVERYONE! 🥰Thank you Keisha L. and Cheri H. for a memorable and humorous experience!

Keyshia was great in explaining and processing the sale. Im very satisfied.

Service is great and fast! Best employees!

Keshia was very helpful and super patient and kind!

THIS PLACE IS A RIP OFF... STRAIGHT OUT THE DOOR CHECK ENGINE LIGHT COMES ON, I HAVE NEVWR HAD A CAR SERVICED SO MANY TIME, CUSTOMER SERVICE TERRIBLE. THIS PLACE IS IN NO WAY TRYING TO HELP YOU THEY JUST WANT YOUR MONEY AND .. .. THE GOOD REVIEWS ARE FAKE YOU HAVE TO GIVE A GOOD REVIEW TO GET OUT THE DOOR. DO NOT BUY HERE THERE ARE BETTER OPTIONS

I had a great experience with Keisha Lopez. She was very helpful, knowledgeable and courtesy!!

I was in and out in less than 3 hours!! Keisha López was a FANTASTIC sales person and the manager Jim made sure I was taken of!! 10/10!!

Andy, Jim, and JD are amazing. I purchased a car with their help. They are super helpful and are very knowledgeable. They were also patient and understanding and they didn’t once show irritation within the process. Highly recommend coming here. Everyone is so friendly and the service is amazing! They also inform you of the costs up front and are honest about them.

Adriana was able to get me into a dodge grand caravan witch i wasnt expecting today. She was very helpful and courteous. I would recommend anyone to ask for Adriana.

I had such an amazing experience working with Andy! I am completely illiterate when it comes to car talk and he explained everything down to my level. Which I appreciate. Very easy to talk too and knowledgeable about many different vehicles. Gave amazing recommendations towards some of their vehicles.

Alexandrea micheau she was very kind and polite and very understanding

Keshia was very helpful and straight forward through entire process. Made buying very easy to do and I had no worries about something being hidden.

Ms Adriana really worked with me and made me feel like she wanted me to be doing better also. Its was a very pleasant and rewarding experience. And I got a great new car. Thank you so much for all your help

Keisha was amazing and helpful she went through every step with me and ensured I made the right choice.. She was not pushy and I would recommend her to anyone who is interested in a car.

They work very well, explaining everything good.

Great group of people .... They worked hard to get me into the car I wanted not just any car. Made me payments affordable and the process was easy. Adriana and staff were amazing.

Great place fast friendly and effective

Joede at Byrider called to just check on the quality of the service Id received for an issue I had with my car. Once she found out I wasnt happy about th outcome, she went above and beyond to change that, without being told to do so. I really appreciated the fact that she took the time to see how she could make me happy.

Keshia was fantastic to work with!

Great service! Keshia and the rest of the team are great 👍

My experience was excellent. Karissa was very helpful. Alex was helpful as well. They went over the top to help me get into my car. The day I picked up my car everyone was very helpful and explained things thoroughly.

Very friendly people. Very helpful. When I one else will give you a loan they will. Better than any one else around!!

Amazing service! They treat you like family. Jim and Adriana are absolutely amazing to work with. This was my first car buying experience and Ive never been so happy!

Adriana G is a great sales lady super fun. Made my experience here wonderful. I was really hungry and Jack and Sean were very kind and shared some fries with me. Jim was a very wonderful man as well. Very nice place! Love the people!💜

The service department took care of our repairs at half the cost that a local mechanic quoted us. Very friendly and helpful staff.

Honestly loved the staff and how accommodating and friendly they are. Took a couple hours to get through the paperwork and for the decision to come through.... from start to finish 2 hours, it was completely worth it, going home with 1 of the vehicles that were on my list! Nice affordable payments too! Definitely recommend JD Byrider!Adriana was definitely the most friendliest,nicest & easiest car sales woman Ive ever met!

I had an appointment this morning to get a front wheel bearing replaced. We were quoted no more than $200. I get a phone call saying that my 2007 vehicle with almost 200,000 miles needs a new belt, tires, rotors, pads, it goes on. I only went in for one thing, because it needs a special tool. Several times during this “up sell” talk I said that I only wanted the wheel bearing fixed. She then went on to say that the total was $1800 to fix everything and said suggested that since I only owe a little under $2000 (which I did not authorize anyone to look up my acct) that maybe I should just invest in a new car through them..um no! Also, as I keep saying that I only want the wheel bearing fixed, she says that I would insult the mechanics by not getting the belt fixed. Again, only went in for one thing!Anyways, I’m pretty mad now, and have decided to take my business elsewhere or just drive this vehicle until it dies. Of course that was after I was charged $51.70 for them to do nothing, but try to fix everything possible on a 13 year old vehicle with 200,000 miles on it and of course try to get me into another high priced, high mileage vehicle and a four year loan.Guess what? My wheel bearing still needs to be fixed. What a bunch of crooks!

Very good service everyone was friendly and helpful I was able to drive off with a car the same day I went in

The staff are very friendly nd helpful and will will work with you til you are satisfied

The employees are amazing, they go above and beyond to help. I recommend them to EVERYONE. ANDY RIESE is a wonderful sales consultant, and Jim the general manager was so great!! Thank you so much J.D Byrider!!Signed a very satisfied customer

The people at byrider were very hopeful and was able to get me in a new car witch i was very happy about thanks guys

Got my gf into a car she loved. Thank you.

Not recommending this business. Overall quality is poor. Service expectations are not met. Please stay away and car shop elsewhere.Displayed and advertised on a quality car is a scam. Youll waste your time and money here. Staff are not providing proper information, and lack the training thereof. Lucritive business to suck you into a car, had or has issues currently. Lowest staff training to do any particular job correctly, no regards to insure that everyone is doing a great job and done correctly the first time: this includes the machanics from the shop.Usually dont post anything negative about a business. This is a type of car dealership that doesnt sound like a good deal to sign any paperwork.Seek elsewhere.

My byrider trip was great. Adriana G. customer service was great. Jim J. was a great team leader. I would refer others to come here. Great Cars and Great Service hands down.

The entire experience went wonderfully. Adriana along with everyone else I spoke/worked with were fantastic and made the process of buying a new (to me) vehicle an enjoyable one. Thank You So Very Much

They the most kindest and most wonderful people ever they care about people even If you got bad credit they helped me out so much and I appreciate it so much and I left with an amazing vehicle thanks to their help I would definitely recommend anyone here

My wife and I were in major need of a car. We chose to go to J.D. Byrider and Our sales consultant was Tia. She was very kind and honest with us. At the end of the day we came home with a wonderful car at a price that we could afford. I am so glad we chose J.D Byrider and will always recommend them to anyone who asks. Thank you!!

These wonderful people work so hard to help you get into a car in a way that works for you. They were so great for us to work with and We are so very happy we gave it a try. We went in at noon and were out by 3pm with a car we could call our own. The fastest turn around for buying a car that I have ever had the chance to purchase. AWESOMENESS OVERLOAD!

Adriana, Jack and Jim went out of their way to find us a car that would fit for us. We were always informed of what we needed to do and the next steps. We really appreciate everything they did for us and highly recommend JD Byrider!

Got my vehicle fixed they did a lot for a cheap price. Was able to drive it all the way home no issues. This was on a Thursday. The next day (Friday) it didnt want to start. Had to turn my key off and on about 7 times before it finally started. The following day (saturday) the check engine light that was cleared is now back on, it wants to stall out, dash lights flicker, radio turns off and on by itself, as well as the heater, and when I turn on my head lights it tries to die. All of the above

I was very pleased with how everything went! Ive had a hard time getting approved for what I wanted but byrider got me approved an in the vehicle I wanted. My car sales lady was amazing an easy to talk with even got some laughs in, overall I am super pleased with my payments an vehicle.

They helped me out with everything miss Lopez Was great

I had good experience with them they worked with me to get a vehicle I had nothing but kindness from the time I walked in the door ...I want thank everyone who helped me get this..

Andy and Jim were awesome. Stayed late two hours to make sure we left in a car the same day. Thanks guys!

I loved the atmosphere. Adriana Gonzales and all the others were very friendly and helpful. I left the lot with a 2008 Ford Focus with no money down! I definitely recommend this location to be your first stop when looking for a newer used vehicle, you wont be disappointed 😍😁

Piper is the absolute best! ! Management was so helpful and easy to work with. Everything was explained thoroughly and I cant imagine a purchase that could go more smoothly.

Had an awesome experience with Adriana at JD Byrider. She was friendly and was very thorough with explaining how their program works and I was able to obtain a great vehicle. Thanks for making it possible.

Adriana was amazing to work with and made the process super EASY!! Everybody who helped me with my purchase was informative and beyond helpful!!

Friendly service. Were able to answer all the questions I had.

Adriana is the best! Hard working and devoted to making sure you get the best vehicle for your personal needs!

I was very happy with the friendly service. the staff was so helpful with explaining every detail and going over all the paperwork with me, I knew exactly what I was getting into and I feel very comfortable with doing business with them again. :)

So to start off with I went into the JD Byrider in Appleton to hopefully get a newer cheaper vehicle than the one I already drive that isnt in my name but instead my exes name. The sales lady was fantastic even though I said there for 4+ hours. I filled out all the paperwork and brought every proof they needed to the dealership. I kept being told I might not be approved, and they gave me the references list and tax sheet to fill out. I was told that the references wouldnt be called unless there was a missed payment. Come to find out as I sat there they called every single one of them. I also was told the tax sheet was optional, and I didnt want to use my taxes as a down payment. They then came to me almost 2 hours later and told me I am not approved unless I have a paper trail for child support, or unless I used my taxes. I then told them no about the taxes again. She then came back and said I was approved with $100 down payment and showed me the cars I was eligible for. When I told her that I didnt feel like I could afford more than $325 a month because that is what I pay on the car I have now she talked to the manager Perry. They then asked me to come into the office, and explained the payments to me that the first few payments will be higher. Which I get die to fees applied, they said my first payment should be $425. So I test drove two vehicles and decided on a 2008 cobalt. The car I drive now is a 2014 focus. I sat there for another 1.5 hours waiting on the paperwork to sign, and come to find out that the payments are due every 2 weeks when we got closer to the end of the paperwork. They made me rate them before I was even able to close on the vehicle. So if I would have been honest then do you think they would have sold me the car? Probably not. Now I know anyone that has to go to a dealership like this probably doesnt have $225 to fork out every 2 weeks, especially if you pay rent, utilities, and are the sole income earner. This also makes my first like 6 payments $450 a month. That is $125 more than I told them I could afford. Needless to say by that time they already had the paperwork signed for the vehicle. I still havent taken it off the lot. I wish there was a way I could cancel the buying of this vehicle as the total amount for it is now $16,000+ due to interest. The focus I drive was $14,000 for a 2014. Its absolutely ridiculous. All over their ads and showroom it says if you cant budget for it we wont move forward, but theyll push you until you sign the paperwork even when you tell them no. Please think twice before going here.

Derrick was amazing. If it wasn’t for him and the finace guys I wouldn’t have left with a safe reliable vehicle. They made me feel good about the strugglesI may have had but I sure left on cloud nine in a new ride. Never thought it’d be possible with no money down, a old ride that had a title loan on but they made it work.

My engine went out and Nate had a new one in within a week and got me going again. I am a single dad and having a reliable Vehicle very important. JD Byrider understands this and does the best to keep you going.

Im not a happy customer. I went in and filled all the paperwork and got turned away then they said I can get a vehicle but I need more money. I get SSI a month and it seems they dont want to try to work with me. So Im not to happy about it.

I always have such a great experience working with Nate in the service department. He is willing to do what he can, to work with my financial restraints, and helps me to understand what is going on under the hood. He is always very patient and tries to figure out the best plan of action, and what we can do. I have had a few problems with this car, but the service departments, prices, and respectful employees have made all the difference.

Everyone was very help and informative. They were very understanding with my situation and were willing to help me out. Thank you guys so much.

My expectations were met over and beyond!! Jim and Andy helped to make this dream come true for me with such professionalism and ease! Love these guys and highly recommend Byrider for everyone!

Piper was wonderful. She was very helpful and courteous. We test drove 3 vehicles with no problem. If you would go anywhere else they would roll their eyes at you. Thank you for supplying us with a wonderful vehicle and working with us on the window crack.