I too love coming to Lube Plus to have my oil changed. I used to get anxious before finding Lube Plus in Appleton because more than one other business has tried to tell me I needed various other services and repairs to my car. My level of trust is very high, the staff is friendly yet professional. Try Them!
Great service. Fast and friendly
They always do a great job! Almost little to no wait. In and out in 10-15 mins. They wash my windshield. All around a great experience. I highly recommend this location.
I’ve seen negative reviews of this place and I seriously can’t believe anybody had a bad experience. I love coming here, quick, effective, honest, and if I don’t need work done, they won’t lie or try to persuade me I need it done like I have had done at other oil change places.Friendly service too and it is the best place to go when I need a quick oil change on a lunch break!
Over filled my vehicle by two quarts of oil, forgot the drain plug washer and its leaking. Called and stopped in and manager/supervisor was very defensive and unwilling to redo their work or offer a refund. Highly recommend going elsewhere as this place is a complete joke with incompetent staff.
Service was fast, efficient and friendly. They guided me into a bay and had me pop my hood then they took care of the rest. I was going to have my coolant changed but they said it didnt need it so thats honesty on top of great service. Price was reasonable and much cheaper than other options in the area. Definitely going back!
Friendly knowledgeable service. Great experience overall.
Highly recommended by a friend and colleague, D Pat. Great service and very quick.Ill be back with another car soon.
Great price for a drive through oil change. Always takes 10-15 tops! Employees are kind and helpful.
Awesome 👍 service 😁... Super experience 😄... 5/5.... Be safe everyone 😸...
They were nice and very professional ! They don’t try to make you buy extra stuff ! Quick in and out
In and out of there in less than 10 minutes! Great job.
Awesome they are quick, friendly and an did an amazing job. Highly recommend.
Good customer service and complete your oil change in an acceptable amount of time.
Well it was expensive and the guy was rude but conveniece is worth it, and hard work is tough
Very nice, very cooperative and calm. They did a very good job explaining and sticking to what they told me. Car runs amazing after being there. Thank you!!!
Only took 20 mins or less for an oil change and a head light change.
Love how you can sit in your car while they change your oil! My two babies in the backseat didnt even wake up! Would truly recommend this place!
I can’t say enough good about this place... professional, friendly, and they don’t make you feel incompetent if you don’t know everything about vehicles- they give you their honest opinion and steer you right (pun intended 😉)!
They were awesome fast great customer service
Don and crew are the best around!!! Always take my vehicles there for servicing!!!
The guys here are fast, friendly, and very professional. The cost is affordable and they do quick work. Loving bringing my vehicle here for multiple services done all at once!
Quick and efficient. Guys I can trust and also have coupons on the website!
Very professional, no nonsense employees. Fast service. Do recommend.
Good fast service.
Friendly,professional and knowledgeable employees would recommend to others
1/13/2021Great service and fast with no appointment!
These guys are great! Ask for Nick
Love this place. It will now be the only place I get my oil changed. I didn’t feel pressured and the service was quick. The 2 guys working were very nice and professional.
Quick and friendly service. Had my oil changed here and will definitely be coming back. No negatives I can think of about this place. I went at a fairly busy time and they still managed to change my oil in a timely manner.
Quick in and out. Nick was awesome!
Fast, friendly and they know what they’re doing. Definitely worth the price for the amount of time I’m there. Better than Walmart.
Not a single place in the tri-county area could do a 20 min oil change. They got me in and out in 10. They didnt wear smile, but I wouldnt either if I had to work weekends. Still friendly and polite tho.
Very friendly and fast
Very professional experience
Good quick service. Had an oil change done here. They were quick and service was good. Open on Sundays which is a plus. Price is a little in the high side.
Quick n easy
This place is always great! But today they went above and beyond. Two days ago my wedding ring slipped out of my hand and went under the passenger seat. Somehow it found a small opening in the floors carpeting. Yesterday I removed my passenger seat to no avail. Looked and looked no ring.So today just out of complete desperation, I told Don and his coworker (wish I could remember his name) the story, as I got out of vehicle for an oil change. As they were down in the pit, they kept knocking underneath the passenger seat. Don came over and said, I hear something rattling around in there. So they pulled off a small access plate on the bottom of the car, and we removed the passenger seat again. Jackpot! This time I could see the ring wedged between the frame and floor heat vent.Thank you guys so much! These two completely made mine and my wifes day! Forever grateful!
My car didnt run right after they did an oil change
I stopped in. They don’t carry fog light bulbs. Lots of places to get oil changes. Lost my business.
Great service! Super quick. I had my transmission flushed and filter replaced, not only did their prices beat everyone elses in the area but they were done within an hour! Highly recommended.
The oil change was so fast I couldnt believe it! Staff was friendly and polite. I will definitely be back.
I created a google account so I could leave this review. I have been going here for many years and they are always great. They send a $4 off coupon which is nice. I would like to recognize Nick, the assistant manager. He was super friendly and he engaged me in small talk since we have the same model of car. After I left, a large plastic piece came loose from under my decrepit car (nothing they did during the oil change, it was bad already). Get this—I called and he came TO MY HOUSE to fix it after he got off of work. Thank you Nick! You truly went above and beyond and It really helped me out.
Dont bother coming here. Once they mess something up, they take no responsibility for their actions and threaten to sue you for their mistakes. Retaliation isnt fair to the consumer, let alone legal. Learn to run a business, and not a ponzey scheme. Ive heard a lot of things about this place, but to see it for myself, its disgusting. Good luck staying afloat in the end if this is how you run operations.
They are quick and easy. They are very friendly and are happy to refer you to someone good if they find something they can’t fix!
I couldnt believe how helpful Don was👍. They checked everything. I stood right there, and they did everything with a casual conversation. If you know the service industry, you know, muscle memory. This was not by me being present, this is by actually practicing this service each and every time. Multiple thumbs up!! Thank you for ordering my new battery 😉. Ill be in after the 17th.
Obviously they do not want your business I waited and waited and waited to be let into the empty stall. So I finally left. These people didnt want to be bothered with my business, and probably not with your business either.Your loss of business that day was $132 and change. I like everyone else have a schedule to maintain, looks like it will be without you.
Excellent customer service and support; and operationally excellent. Thanks Austin, Aaron and Don! As a first time customer, your service was exceptional! See you soon! Im a it concerned with my primary service provider Stumpf Ford and my alternate Firestone, in addition to other service centers lack of availability for an oil change service in the area.
Ok place to get an oil change.
Cost was a bit more than expected... Service was great! Fast, friendly, honest.
Went in before winter to get myOil changed. They stripped and impacted my oil plug. The owner was rude. I would never go here. I would give negative stars but I can’t. They refuse to fix it and get me a new plug. Don’t go here!
This is the best place to come for an oil change!!! Wait what they broke my vehicle and all the oil drained out on to my brand new, freshly paved drive. Oh they dont want to compensate me in any way whatsoever not even a refund for the oil change that did absolutely nothing for my car and refused to pay for the part they broke too. Oh well the past is the past and this bridge has just been burned so I will not be coming back.
This place is awesome and the people are wonderful
Id be happy to edit my review. Since I cannot actually comment on the services, Ill comment on my first impression. I came in early (10 minutes before it was open), the guy scolded me for pulling up to far (didnt see the sign on the ground). He then sarcastically told me I was there too early (I was fully aware, had planned on waiting until it was open). When I said Sorry, its my first time here., he threw up his hands, walked away and said well then read the signs. As a first-time customer, seems pretty rude. Based on your response to reviews, seems par the course.
After getting an oil change I checked my dipstick and there was barely any oil on the stick.
The staff there was excellent
I went this morning because according to the little sticker, I was date due for my oil change. The employees told me they would feel bad charging me for a service that wasnt needed and I should come back when the mileage indicated it was time to change the oil. I appreciate this honesty!!
Fantastic service! Super quick! Friendly staff! Clean shop! Need to get snacks in snack machine!
They are quick if you go at times that other people arent there. If there is other cars expect to wait a while. They dont seem to have extra help on hand during the busier times
Speedy service. Fair price.
The people here are very awesome
While they were working on my car (oil change service) I heard a bang and one of the technicians swear using the F word. Turns out, they sprayed the side, top, back and inside of my open car window with their oil gun!!! They smeared the oil around with a rag using degreaser. The tech told me what happened but didnt even offer an apology. When I went to get into my car, the seat had oil on it. I brought it to their attention and he just wiped it down with a dirty, oily shop rag! I told them I was not happy and asked what the could do about it and the tech just shrugged his shoulders and went onto work on the next car. I had to take my car to a car wash immediately but the car, windows and black plastic still have a film. The very least you could have done was offer me a discount for my troubles or a free car wash. I wont be going back here again.
Great staff of young men, hard workers and termination is definitely in their agenda get your oil changed here and nowhere else.
Fast, friendly service for an oil change. I use Mobil 1 Synthetic which is available here at a competitive price.
*I have not been a customer here* - I was going to stop here for an oil change. I decided I would rather drive 25 miles to Vavoline. This isn’t because the abundance of bad reviews, but rather the unprofessional responses to the reviews on the google page such as calling a customer a troll and I quote “STOP MAKING BOGUS REVIEWS, TROLL!” The person responding to the review claimed that person wasn’t a customer, but then why would they write the review? But either way, potential customers see the way you respond to bad surveys...and it’s truly unprofessional. I will continue to take my business elsewhere.
The people who work here are next level amazing, they not only had my oil changed in less then 10 mins they also helped me find a huge problem with my radiator, then they helped replace it, I wish I could give them more stars because they were just amazing.
First time expirence was exceptional, fast, and friendly. Highly recommend!
I have never been so unhappy with a company. They changed my vehicle over to full synthetic. They did not ask me, or tell me just did it. I found out when it was time to pay the bill. I called customer service she was unhelpful and refused to do anything. She apparently knows more than the dealerahip and actual mechanics. Stay away
Great service - Affordable oil change service and fast too!
Great service and people
I trusted these people when they said they were better than Walmart. Wow, what a mistake on my part. Today I checked my oil and its a quart over full if not more. Not good. Very bad for my engine. I was wondering why it started acting wierd on the highway to work. I got the change on Sunday ended up getting a head injury so now I drove it with to much oil in it and realized after checking it its over filled. Walmart is 22 dollars cheaper and theyve never did me wrong. I shouldnt have to check my oil after a lube tech does his job. Thats after all what I paid him for. Its a hard lesson. Later today Im going to see what the boss has to say. Unless I get some type of respect from him. I definitely would recommend Walmart way before this place. Isnt that a sad thing to be held up to. Terribly Disappointed.
We have been coming here for 2-3 years Always quick even without needing appointments I am always in some sort of rush and I never wait more than 30 min if they are busy and about 15 if they aren’t.
How do you get a hold of the owner. This place is TERRIBLE, i wish they had a zero ratingOK NOW THE MANAGER OF THIS PLACE STATES I AM NOT A CUSTOMER BUT I AM. HE PUT TOO MUCH OIL IN MY CAR THEN I HAD THEM TAKE SOME OUT AND THEY LEFT IT UNDERFILLED!!!! NOW HE IS CALLING ME A BUGUS TROLL LMAO ITS BOGUS. NOW THATS REAL PROFESSIONAL SERVICE RIGHT THERE. HE SHOULD HAVE RESPONDED WITH HOW CAN I MAKE THINGS RIGHT.THEY NOW GET A TRIPLE ZERO SCORE
Great service and fast.
They were fast and cheap and took care of my specific needs.
They couldnt get my old oil filter off. They said to take it back to the last place I had my oil changed...not much else to say about this place.
Excellent and fast service maybe busy during rush hour.
Seriously the fastest oil change Ive ever experienced. The staff was wonderful!
Very fast oil change.
I went here today and got what was supposed to be an oil change. Instead you guys just added more oil and filled it well past the Maximum level on the dipstick. Also my original Fram oil filter is still installed, so you guys didnt even replace the oil or my filter. Your employees left my car with a dangerously high oil level that could cause internal damage.I expect you to send me a refund for the work you were supposed to do and you should send me money for my inconvenience and possible engine damage.Hopefully you send by refund quickly so I can get this resolved. I wonder how many other people you have done this to, that have never noticed? I suppose this way of working is why you guys are so fast.
Thanks for the Great Job! I like to support local business.
Ive used them for several years but then when I recently got an oil change I had a oil pressure light come on the next day, The Dealer informed me that the oil filter was crushed and was likely never changed causing low oil pressure. After talking to the manager he said he could not refund my money and only the owner could. I gave him my name and info for the owner to call to discuss. I never heard back. My Recommendation is to never keep on driving as they obviously do not care about there customers...
Affordable, fast and great group of guys!
Fast, courteous, helpful advice, offered add ons but werent pushy. Not the cheapest around but I would stop in again.
Quick and good customer service!
A bit pricey and took longer than I thought it should have
Very professional, helpful, fast, good guys !
Bad service says they check the fluids and they did not my taste. Not
Clean facility did the work right price the same as everybody else but you can get in and out.
Slow and used wrong oil
Fast n friendly
Changed wrong headlight, charged me 2X
For oil change 34.99$ when many others charge 19.99$ outside!
Fast.
I was in and out within 15 minutes
Quick and friendly