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Car-X Tire & Auto
3777 W Wisconsin Ave, Appleton, WI 54915, United States
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Car-X Tire & Auto

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Ni
Review №1

The manager at this store, Shaun Lohry was amazing! I needed new tires and an alignment done last minute and they gave me a great deal on everything. They went above and beyond and their customer service was one of the best I’ve seen. Definitely check them out!!

Za
Review №2

Shaun has always been professional and told me what I needed to have done immediately and what could wait till funds were better. Prices are always fair and the work is always quality. Dont really go anywhere else.

Ju
Review №3

The manager was rude and let it be know he did not want to work on a carvana car warranty and I had made a 2pm appointment today because of something they did wrong after fixing my blinkers. My center console wasnt working. He turned me away and wanted me to return another day because he said he had no mechanic to work on it. Yet there were 2 there today plus himself and yesterday only 1 plus himself.I then drove to Anyone Rides on WI Avenue in Appleton,WI and they had my console fixed in less than 2 minutes and showed me what and where the problem was. My car didnt even need to go into the shop. ANYONE RIDES had the problem fixed in less than 2 minutes!I WILL NOT BE RETURNING TO CARX ON WI AVENUE IN APPLETON, WI EVER AGAIN!

La
Review №4

Love this place always nice been going here since 2012 the best

Th
Review №5

Absolutly love this place they dont cheat you they tell you the truth . What you need and what you dont .

Su
Review №6

Car x in Appleton has helped keep my vehicles running well for alot of years! They are always very nice and professional whenever I call or stop in, they get the job done in no time at all. In very happy with their services and will continue to tell others

Ra
Review №7

Thought I would give them a shot as it was easy to book an oil change online. Got there and was told I did not have an appointment. I selected preferred contact as my phone for contact and the guys says, we emailed you did you not get? Nope.... “Yeah we have been having issues with our emails.... So you know your email system is broke? The person selects phone as primary contact and you still email through a broken system?? Thanks for wasting my time and if appearance of your business matters at all, this place indicates it is almost out of business, trashy looking business. I recommend to stay away.

Ad
Review №8

Always going above and beyond to help. I dont go anywhere else!

Yo
Review №9

Shaun was very attentive to my problems and took care of my car in a fast and efficient manner.

Mo
Review №10

I wont go anywhere else. Shaun and his team are good, honest people. They take care of you as your family. Dont try and sell you things you dont need. Respectful business.

Ni
Review №11

Great service! Friendly staff! Being a women its hard to find a reliable place to take your vehicle without being ripped off. Not this location! Highly recommend!

ch
Review №12

Cant turn down a 19.99 oil change and tire roation, also got my transmission fluid changed here on my rav4. No pushy sales for anything visit was fast and hassle free andy and his team were good.

Sh
Review №13

The manager Sean helped me the best they could and even though they couldnt solve the problem the day of they took the time to set up a more experienced person to come in and take a look at the problem with in a decent amount of time. All of the staff are very friendly to me and one another as well.

Co
Review №14

I had gotten a quote from another place telling me I needed 4 new tires, all new brakes, rear coil was broke and several other misc things. They quoted $4,700 to get my car back to road ready. Someone recommended Shaun at Car-X, I went in, he checked my car over and when all was said and done, I paid a little over $1,000. I needed new tires and just my front breaks replaced. Shaun was helpful and honest with me. I would highly recommend Car-X. 😀

Ko
Review №15

Love this Car-X! They get me scheduled ASAP and once I arrive they are very quick!! Staff is polite and professional. Pricing is great!

Am
Review №16

Had a great experience with Car-X They helped me out with a bad tire change out. I would have been happy to pay them much more than they charged me. I would definitely use their services again.

Ma
Review №17

Friendly workers provide excellent service.

Ri
Review №18

Ive been going to Car-X for some time. Brandon, Shaun and the team are honest, hard working, knowledgeable and caring. Theyre down to earth guys who truly care for you and doing the job right. They understand that I work hard for my money and not once did I ever feel they tried to charge me unfairly or try to sell me something I didnt need. I trust these guys and highly recommend them!

Da
Review №19

Honest friendly staff. Easy to talk to and very helpful.

Jo
Review №20

I had a great experience here. I had to use this facility due to the warranty company on my vehicle. Shawn and Brandon are fantastic and very honest. They have the customers best interests in mind in all they do. Even though they are out of town for me, I would consider coming here again due to the amazing service. Thank you!

An
Review №21

Quick, friendly and no BS

Ni
Review №22

Customer service was amazing they let me know everything that I asked .

El
Review №23

The owner was super nice! I didn’t have my debit with me, had some cash but not enough to pay for the total, so he waived some and took the little cash I had. No one ever have done anything like that for me, specially a business. They are very honest and fair. I will definitely go back, but next time with my debit card 😊

De
Review №24

They got us in quickly at a time that worked for us. Fixed they tire and advised us on what needed to be done to repair the car. They told us it wasnt a safety issue but something that would make the ride better. no pressure and no selling repairs that you really dont need. While sitting in the waiting room another customer said he only brings his car to Car RX because of the trust factor. Thank you for being honest and trustworthy!

Ke
Review №25

Excellent experience! Trust worthy and such nice employees.. Thanks guys!!

Lu
Review №26

Excellent customer service & care!

ma
Review №27

They help the community they live in!! They donated to a fundraiser in the community! Very nice people when on the phone and in person. Will be going there for all my oil changes now!!

Je
Review №28

First time here. Came in for a oil change, tire rotation, and to break loose the transmission drain plug. When car was delivered to me I observed that the tire rotation had not been done which I could tell because one of my tires had been replaced and was a different model and was still in the same location. The next day I determined that the transmission drain plug had also not been broken free. I wont be returning to this place.

On
Review №29

GreatFreindy

Si
Review №30

Ive been doing work on my vehicle myself for a while now. But recently reached a point where just havent had the time to deal with the stress. So I came into the shop and they did everything that I needed them to proficiently and affordably. Also while having my car maintenance done I got to watch them interact with other customers including a very loyal customer of theirs. And I can save for a little shop that they tell you the truth help you figure it out with your vehicles and get stuff done

Do
Review №31

Always professional and straight to the point. Fair pricing. Thanks guys

be
Review №32

My truck wouldnt start due to the negligence of them not reconnecting my wires. Would never come back to Car X again.

ca
Review №33

Shaun and Brandon are awesome. Fantastic, knowledgeable, timely, honest service every visit. I definitely come back for their care and dedication. They truly want whats best for your budget and your car. Refreshing to see this level of service in the automotive field.

Du
Review №34

Honesty is the best policy. Hard to find directly in some aspects of service, I certainly found it with Car-X of Appleton. Please consider these guys for any future auto needs and just straight forward excellent service!

Ch
Review №35

Ive had wonderful experiences with Car X and today was an exceptional experience. The employees helped me with a very tough situation with my brakes. They also helped me with unbeatable prices for everything with terrific discounts because of the situation. Lastly, they answered all of my questions, and I am very appreciative.

Sh
Review №36

Great service, ALWAYS.Reasonable prices, and trustworthy. These guys wont steer you wrong!

Er
Review №37

Shawn and David we so helpful and explained everything that needed to be done on my vehicle.

Mi
Review №38

Drove up from fond du lac. They got me in right away. Treated me with much respect. Very nice working environment. Will definitely go back again

D
Review №39

I’ve been to this Car-X location in several occasions and have received outstanding service each time. I’ve had the following services without issue or need to return: Trans flush, differential & transfer case fluids, wheel bearing, & oil change. My truck is in tip top shape. I was advised of possible future repairs with no pressure to get them done today. They’ve always been able to fit me in even on same day requests and the service was completed on time. If you want professional and reliable service, ask for Shaun at Car-X.

An
Review №40

VERY SATISFIED WITH WHAT THEY DID TO MY 2018 RAM. Very friendly staff, good quality work and they didnt overcharge. I would definitely recommend people to do business with them. Thanks for the GREAT job guys.

Le
Review №41

I first went here a year ago to get my tires done and I never thought Id be happier with the service and price! To my joy and surprise, these wonderful people managed to blow me away even more when I took my car in yesterday, thinking there was an issue with my coolant.Within the hour, everything was checked out top to bottom and turned out to be a sensor issue. While they were looking, the exact fuse was found that could fix my power steering system. I have not had power steering on my 15 year old car in about 3 years and everyone I took it to before offered me $700-1000 to fix it. As a poor 20-something, I couldnt afford this. These amazing mechanics found out that not only was my power steering fine, it was just a fuse that had broken, and asked me if they could fix it for FREE.All in all, they sent me home with my power steering functional and a full engine and diagnostic check WITHOUT PAYING ANYTHING FOR THE ENTIRE SERVICE.Please go here. These people are STELLAR 💗

Da
Review №42

Engine problem they found that even Ford could not find. Extremely friendly staff and very accommodating . Had to wait overnight for part to arrive, they let us park our travel trailer in their lot and hook up to their electricity overnight. Couldnt ask for better service. Youve got my business from now on.

S
Review №43

Called needing new battery. After calling and visiting 4 to 5 different car places excuses. Worker fit us in right away, and was finished so fast. They are more expensive and have a Warren tary that is half the were given all kinds of excusses. were given all different excusesbusinesWorker said he had an opening right away. As so fast we called and visited replacing battery my husband and I were awestruck. After visit

Be
Review №44

The guys here provided honest and helpful feedback. They saved me a bunch of money and treated me incredibly well. Id recommend their services highly!

Mi
Review №45

I have always had a hard time trusting mechanics. I brought my car in because it was running poorly and car x just happened to be the closest repair center. Brandon and his team took time to help me out, right at the end of their day. Brandon correctly diagnosed my issue and set up time for me to come in the next day. Long story short...my trust has been restored and i will definately be back! These guys are experienced, know what they are doing and they have great customer service!

Ka
Review №46

I came to Car-X after the dealer failed to appropriately handle an oil leak. I also needed a new belt installed. The guys at Car-X were quick to get me in and investigated everything. They were fast and sorted my car out. Fantastic service.

Kr
Review №47

Brought my 2007 Chevy Cobalt in for an exhaust leak. They only replaced what needed to be replaced (the resonator and part of the pipe) and got it fixed and got me in and out in just over an hour for under $80. Now my car doesnt sound like a motorcycle anymore and I have MUCH more money in my pocket than if I would have gone to my dealership. Would DEFINITELY recommend this place to others.

th
Review №48

Upfront no hassle talk. Just, what do you need and the truth. Honest discussions and helpful tips.

Al
Review №49

Amazing Auto shop, they really helped me get the best price for what my truck needed. They were quick to offer a rough estimate for comparison while I was at a different shop and helped me get the best deal. 10/10 will return.

Jo
Review №50

Affordable, quick and honest, what more can you ask for

al
Review №51

VERY happy with the service and honesty! I wont go anywhere else!

Ni
Review №52

Very good service! The workers were all great to work with. They seemed very honest and thorough in their work. Cant beat $19.99 for an oil change.

Pa
Review №53

Amazing shop very friendly staff quoted me way less then other shops and got it done 2 1/2 hours before the time the said! They also kept me updated on how everything was going! Will definitely be coming back the next time I need something done!

Sa
Review №54

I got my car towed here to replace a broken fuel pump with an estimate of $500. They called me every two days for two weeks to inform me of a new problem they found, end total was a magical $999. During the two weeks they held my car hostage & didnt work on it I had to rent a car. When I finally got it back gasoline fumes inside the car were overwhelming, even with all four windows open. I took it back & Adam & Luke admitted they cracked open the top of my fuel tank by mistake & just left it. Luke, Adams brother, offered to take it home to his house & smear sealant all over the top of the tank, which is a felony, for only $200. Adam offered to have it fixed for $700. If I wouldnt have been so busy with work & my Dad dying I absolutely would have reported them to the Dept of Licensing & Regulation. Adam & his brother are criminals, Luke got fired later for something else. The CarX in Kimberly was amazing, but now closed unfortunately. The Wisconsin Ave location needs to be shut down until they fire the criminals working there.

Jo
Review №55

Great place to have your work done. Fast and really friendly employees. 100 percent satisfied!!

Tr
Review №56

Very small auto shop located in an easily noticable location with an out of the way driveway location, very strange setup but it works. Place was not really that clean when I was there and the mechanics were generally keeping to themselves not interacting with customers, could be good or bad depending on what youre looking for... The man who seemed to be the manager that actually helped all the customers referred to everybody as boss-man or boss-lady which was white entertaining actually. They were quick and efficient which is what most people look for. Oil change in about 20 minutes. Overall good place.

Er
Review №57

Super friendly and fast

Br
Review №58

I had to stop in while visiting family due to an unbalanced tire issue. I was going to do a tire rotation and balance on all four tires. Sean, the assistant manager looked at my car and came to the conclusion that a full tire rotation wouldn’t gulp much and that because fix-a-flat was in the tire with the issue, a perfect balance wasn’t guaranteed. Instead of going ahead and charging me for services I did not need, he offered alternative options to help, including moving the problematic tire to the rear to reduce the shaking in the steering wheel for no charge.Sean’s integrity and true desire to help customers without exploiting them makes this place stand out far above other auto shops. I would highly recommend this location to friends, family, and anyone for their repair needs. If management holds this level of responsibility and dedication to their customers, I know their staff maintains the same values.Thank you for all of your help to make my drive home a little bit easier and safer.

No
Review №59

Have always had a good experience. Andy M. is always friendly and greets me with a smile. I have no problem leaving my vehicle with him. Im confident he will do quality work every time I visit Car X.

Mi
Review №60

I always have a great experience with this Car-X location in Appleton. From calling to make the appointment to when my vehicle is complete, it is always a good experience. I trust that when I take my vehicle here, it will be fixed correctly and the staff does go above and beyond to make you feel comfortable while waiting for your vehicle. I dont take my vehicle anywhere else.

Da
Review №61

The staff at the Appleton location is thorough and fair, always giving me all my options. Whenever I have an issue they make sure to fit me in, even on busy days. I will only trust Andy to work on my car and Shaun the manager is always knowledgeable.

Wi
Review №62

The customer service was splendid and they were accommodating but we were provided an incorrect diagnostic of one of our cars at a $2,500 quote. Fortunately my husband decided he could do the work himself for a fraction of the price and went in search of parts. When doing so, American Fleet recommended he bring it in for review as it may not need the suggestion and when we did, American Fleet provided a diagnostic mirroring the data our Drivewise reported and repaired our vehicle for HALF of Car-Xs quote! Whats most troubling is the fact that 1. I showed Car-X the Drivewise report, he wrote the codes down and STILL provided an incorrect estimate and 2. American Fleet said its a good thing you brought it in because thats NOT AT ALL whats wrong with your vehicle so you wouldve been out of a whole lot of money for nothing.Overall, theyre good for an oil change but nothing else!

Lu
Review №63

I have been pleased with all service I had done here so far. They have been honest and never tried to sell me what I didnt need. I can actually confirm the other review on here about CarX telling someone they didnt need an alignment as I was sitting in the shop when it happened. That is the first time I have seen a shop do that! They also pointed me to another shop for one specialty item the tech thought another shop had better equipment to perform, which I appreciate a lot vs ending up having to pay for it twice. Keep up the good work and service!

La
Review №64

As long as they (Brandon and Shaun) are in charge of this Car-X, they will forever have my business! They are honest and trustworthy mechanics that dont waste your time and push repairs that arent necessary like most places will.

Cy
Review №65

I had a very bad experience at the place I was going to... So I went to carx and I will never go any where else again. I trust the people there with my vehicle and they dont take advantage of me. They give me an honest quote and they stick to it.. They do an excellent job on my vehicle and they get me in and out of there instead of having you sit there all day long. I recommend carx for everyone! Great place and awesome people, they tell you the truth and they dont take you for a ride and chaste you an arm and a leg to get your vehicle(s) fixed!!! Thanks carx...

Je
Review №66

Came in for an alignment without an appointment. They got me in and it in a little more then an hour. Much better than before and good price.

Ka
Review №67

Always nice to work with

Sa
Review №68

The best service around. I have a truck that means the world to me and they’ve went above and beyond to figure out the problems and keep it running. They treat you like family and I won’t go anywhere else.

Ry
Review №69

I went into this Car X location in April of 2013 with a coupon for an oil change, tire rotation, and free brake inspection upon request. I really feel Andy (the new manager) and Gary (the technician on duty) did an excellent job. Not only did they do what was on the coupon, the also took it upon themselves to see why my exhaust sounded like an earthquake for me. Andy explained what was wrong (and also took my into the shop to show me) with my exhaust and a week later I made an appointment to have him take care of that too. My total bill was VERY reasonable and I am very satisfied. I will be bringing my vehicle there from now on because, their customer service and ability where both excellent. Keep up the good work guys!

Nu
Review №70

The service was very timely and affordable! The folks in the shop were extremely friendly too. Id recommend this place to anybody!

Vi
Review №71

What ever Shaun is getting paid it is not enough,. With having a bad experience with a different car repair shop,. Shaun went way beyond my expectations and resolved my issue,. Great service and dedication from the whole team,. Hats off to all the guys at Car X definitely will continue my car needs there,.

Ta
Review №72

Great service. Highly recommend

Ai
Review №73

They are always so fast and helpful! I have never felt like they are looking for things to be wrong. Answer all my questions

Tr
Review №74

Big shout out to the men at the Appleton car x. Needed a quick fix for a skid plate and they got me back on the road in minutes with an honest solution and didn’t charge me. I offered lunch or doughnuts but was turned down. Never wrote a review so this is my thanks to the fellas. I appreciate that there is still a place that offers help for the sake to help. Good carma always comes around!ThanksTravis

Ch
Review №75

Well the manager that works there Brandon is fantastic he went to the Fond du Lac store and help get my car running so he’s fantastic! So anybody that needs her stuff worked on and get quality work go to their in Appleton so thank you again

Ha
Review №76

Quick to make an appointment. Straightforward and honest about what your car really needs.

Sh
Review №77

The techs were very friendly and the new manager brandon was very fair and honest with me. My car was quickly serviced and i was even impressed that they had given customers rides home to accommodate them while theyre car was being worked on. I will recommend Brandon to all my friends.

Ma
Review №78

We are beyond pleased with the Appleton CarX with a special thank you to Sean and Brandon. They helped us troubleshoot a shock and brake issue being both thorough and diligent.

Mi
Review №79

Awesome store! Service and value all wrapped up in one. Would definitely recommend for auto service

JD
Review №80

Very friendly and helpful staff! These guys made time for me an a busy fully booked saturday to fit me in for an emergency repair! Life saver!

K.
Review №81

Great guys, got my exhaust custom made. These guys know what their doing and do it right the first time.

Al
Review №82

Very knowledgable, friendly staff. Beyond satisfied with the services Ive received 😀

Fu
Review №83

I really appreciate the helpful service Brandon and Shaun delivered. Thanks guys!

Ol
Review №84

On a vacation, we descovered that our breaks were going really bad. We were able to get in on very short notice, and get out very fast. Customer service was spot on and friendly. We got a warranty package for a good price. Shaun was very friendly and gave us consideration for being out of towners.

Br
Review №85

Love going to Car X. Andy and his team are very helpful and honest. They are very helpful and honest on car maintence and dont try pushing everything on you like other auto shops. Highly recommend the team.

Ju
Review №86

Worked with Assistant Manager Shaun today. Very honest and answered all questions thoroughly.

Ma
Review №87

Excellent customer service with a great sense of humor.

Tr
Review №88

The people at Car-X always take good care of me and my car.

er
Review №89

Great place! I am from out of town and took my vehicle in for a tire repair and what I thought needed an alignment, turns out I didnt need one and they called to make me aware that an alignment was unnecessary. Never have I had a repair shop call to let me know that work wasnt needed, usually toally opposite. Just shows that these guys care about your wallet and are only there to do whats actually needed for your vehicle. Thanks!!

Ar
Review №90

Helpful friendly staff I would use it for repairs again

Ap
Review №91

I have always gone to car x and always will, best service around and very friendly ppl to work with.

TR
Review №92

FAKE ADVERTISING FOR FREE TIRED ROTATION WITH OIL CHANGE. ALWAYS MARK YOUR TIRES BEFORE YOU TAKE YOUR CAR IN. NOT JUST HERE BUT ANYWHERE. FAIL TO CORRECTLY SET APPOINTMENTS FOR MULTIPLE CARS. LAST TIME IM COMING HERE AGAIN.

Br
Review №93

Excellent and honest service. I highly recommend!

Ba
Review №94

Brandon has really changed the attitude in this place. Very happy and friendly service. Thank you.

Li
Review №95

Same day appointments and personable service at a fair price!!!! I highly recommend!!!

Ju
Review №96

Thes guys are SO good...shocked at their willingness to stop what they were doing and help me out...in addition to that, they tought me how to fix the problem, should it arise again. I will be back for ANY vehicle issues moving forward!

D
Review №97

Have gone here for about 3 oil changes. My car always runs smoothly afterwards (unlike at Meinekes where it broke down the same day). I never schedule ahead, I just walk in and they tell me it will be done within a few hours.

Te
Review №98

Service was knowledgeable and fair in service quotes. Work was done to satisfaction and at a reasonable price.

Ge
Review №99

Fast friendly service with a smile! I’ll definitely be back! Thanks Car X!!

An
Review №100

Needed a windshield wiper installed during a snow storm, the guys came right out and got me on my way quickly, and at a much lower price than expected. Ive paid more for just the wiper at a store, besides having them put on.

Information
8 Photos
100 Comments
4.6 Rating
  • Address:3777 W Wisconsin Ave, Appleton, WI 54915, United States
  • Site:https://carx.com/fox-cities/3777-w-wisconsin-ave/?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=355&utm_term=Appleton&y_source=1_Njg3NjQ2NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 920-212-8854
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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