Best place I’ve ever been. Everyone is so friendly and courteous. Very helpful and truthful. I was very impressed with everything about the business and I will be doing business with them much more in the future. Very good work as well. I 10/10 recommend! I don’t leave reviews but this place definitely deserves one.
Don is a great guy! Trust worthy. Made me feel comfortable after an accident by keeping me informed and worked with my insurance company. Took the hassle off me! Thank you!
The folks over at Arnold Auto Center were fantastic to do business with. After buying a vehicle from them, I wouldnt want to buy from anywhere else. They were upfront and transparent with price and didnt try to include any bogus fees or sell me things I didnt need. This stands in stark contrast with most dealers that will try to do the complete opposite. The salesman I worked with, Mike, was a pleasure to work with, making the entire process simple and straightforward. Buying a car really doesnt need to be difficult. Arnold Auto Center proves this, even if they represent the exception and not the rule.
My family has been purchasing cars from Arnolds auto center for my entire life and beyond ( Im 49 ).. my grandparents have purchased cars from them as well. You get the idea- were loyal customers for a reason. The customer care we receive each and every time we are out there is unmatched by any dealership. The auto shop also continuously delivers outstanding customer service when we take the vehicles out for service. We could go to no less than ten other dealers in the way out to Arnolds- but we make the trip out to Apache Junction to see the guys at Arnolds. A family business that truly is a family business that treats you like family. You just dont get any better than that especially in this day and age where everything is purchased over the internet and the whole idea of customer service gets lost in virtual world.. I cant speak more highly about them- and I would and do recommend them to anyone looking to purchase a car or truck!
Smoothest and easiest car buying process Ive literally ever experienced. Mike was very personable, professional & nice. I live out in Surprise, and it was completely worth the drive out to Apache Junction to go buy my Dodge from them. I had spoke with them over the phone and scheduled for a test drive. Drove out, decided I loved it and would be back the next day with all the financing ready to purchase the next day. Price was competitive for sure, and they even resolved an issue with the lift gate I hadnt noticed before I picked it up (just needed new lifters) I loved my experience so much I asked if they were hiring 😂 (&I have a full time job that I love lol!) Offer is still on the table if youd like a virtual assistant, guys! Skip those big dealerships with all their sneaky fees and pushy sales reps & go see Mike at Arnold Auto Center. Thanks again for all your help, my truck drives like a dream and I couldnt be happier with it.
The team at Arnolds was excellent speaking with them and say provided me updates on what was going on I didnt have to worry and it really felt good providing one of my local businesses with the opportunity to work on my vehicle excellent place I would recommend
I have purchased many vehicles from car dealerships and I generally loathe the experience. From the second I walked in I was treated like family at Arnold Auto Center. They were straight forward with me on the price, and completely serviced (including new tires) the vehicle I purchased. I would not hesitate to recommend anyone to come here to purchase a vehicle or have their vehicle serviced. Great people running a family owned business. I anticipate I will be back just to say hello and thank them again for getting me in to a new truck!
Tire repair. Was able to get me in and fixed in under 1/2 hour. Charge was under $15.
Did an accident estimate for my insurance co.Easy to get appointmentQuick In and outExplained the process to get approved
Loved the care and great customer service.
Great people. Fair pricing. They wont screw you. Hard to find good people like this in the car business anymore. And this speaks true especially for the service department.
I Trust Arnold Auto Center. I feel this is THE place to buy a used car. Im having the car that I bought somewhere else fixed by Arnold Auto Center, which is working with me closely to get it fixed.
I had damaged undercarriage guard while returning from Wisconsin. Took vehicle in without appointment. They took me in and fixed it and didnt charge me anything!! Cant say enough. They care about the customer!
Always a great job and fair pricing. They do great work.
From beginning to end I was helped by Craig and the process was simple, negotiable, honest, friendly and they have a very cool family history of there business in the valley for over 70years! The vehicle was a great value and I would buy another vehicle from them.
EXCELLENT! EXCELLENT! EXCELLENT! They fixed one known problem and fixed another in less time than I thought. Price was more than fair and I will now only trust Arnolds to fix my vehicles.
They always do great work. On time ad well. I highly recommend them for service and for buying a new or used vehicle. I have purchased a couple over the years.
Always to my cars to them they reliable honest hard good working people who back up and qatentee there work
MVA took my car in for repairs. Very nice staff, great facility and excellent work. She looked brand new! Couldnt be more pleased.
Very personal and made getting an estimate and setting up my appointment was so easy.
My mom brought her car here after an accident that happened while she was here visiting. Unfortunately she did not have insurance and needless to say she was very upset. Des and everyone there took great care of her from the moment we dropped off the car until we picked it back up. Kept us informed on the process, delivered before promised and car looks great! Highly recommend!
Been doing service with them for over 20 years, always great, fair, quality service.
Old school customer service shop. It works dont fix it. Helpful and professional.
Friendly. Willing to work with you.
Work done on day promised and quote given was what it cost. Very happy with their service department . Honest in their dealings with us. We will be back! Have used them before but has been 4 or 5 years because we bought brand new and didnt need anything.
I had asked for several recommendations from mechanics and friends. All of them said Arnolds. I needed some wear spots from a bike rack buffed out of my paint. Arnolds was the only shop that didnt want to repaint my entire car or charge me my first born just for a buff job. They got the Marks fixed and almost every other scratch out of the car. Friendly service, quality work and great pricing. This is where you take your car for body work.
Friendly and knowledgeable, never overpriced, accurate on service times, and never tries to sell you anything you dont need. They actually call you and ask if everything is as expected!
I have questioned car dealership work and price quotes. I bring info to Arnolds and they confirm or provide correct info. I love pointing out to dealership the correct info. Arnolds saved me roughly $3000.00 last year! Appreciate their honesty!
Entire company is by far the most friendly, fair, honest, prompt & professional in the area. Customer service is outstanding in every area. I have purchased vehicles there & used them for service & maintenance over several years & not once been disappointed! Service dept. is honest & upfront & looks out for you - the customer! They dont push or try to sell you anything not needed, and estimates prior to repairs are always very accurate. ** Sales or service - you cant go wrong here **
All I can say is, just know that you will be charged a 37% mark up on parts. That might be legal but certainly to much in my opinion.
Fast courteous help!!!!No pressure!!!!!We bought a car and it needed a turn signal switch and it was repaired with in 20 minutes. Thank you Craig!!!!!!!
I have my wifes 010 dodge journey serviced here oil,brakes,ect. I just bought a 2019 dodge ram 1500 that I will have them also service, friendly and professional.
Fantastic experience!
Always the best in professional car service or repair.
Great customer service, the goto people for honest work.
When I had minor accident with barrel in the road, my insurance suggested another large chain shop, but I had been to Arnolds prior & they were helpful, pleasant. I really wanted to continue my business with family local business. Well, I was NOT disappointed! Service was great & the woman at the front desk was super friendly. Wont take my vehicle anywhere else. They guaranteed work & encouraged me to contact them if not pleased. Love Arnolds!!Cheryl I
This place is beyond amazing! You should honestly choose this place over the other ones. They were beyond helpful and all the co-workers are VERY generous! I will definitely be going back. I give this place 5 stars because they deserve 5 stars! Thank you!
Fantastic employees are great Body Shop
Great body shopDont know about the rest, however a friend bought a Jeep there and was very satisfied.
Always professional and friendly. One of the best used car dealerships in the far east valley.
I have recently needed body work on 2 of my vehicles. Arnolds repaired both professionally and their rates are comparable. Their staff is friendly and ready to help you any way they can. Should I need any body repair in the future I will definitely go to Arnolds.
The first place I go when looking for a vehicle. Always get a good deal and a great vehicle. Honest people and they treat you right.
I had them replace a side mirror and they did a great job. Shop local.
I took my Daughters Hyundai Santa Fe to Arnold Autos Body Shop after a minor accident. Bud was the service person who helped us. He was friendly, kept me informed, and the shop did a great job. I will definitely refer my friends. Thanks guys!
Very friendly staff. They did the job perfectly. They were nice enough to come and get me and drop me back home again. That was probably the best part. Thanks.
A honest fair priced quality shop. Highly recommended Arnolds
Ive been here two times before. Once when I needed some body work done and the lady who hit my parked cars insurance said this was a place that worked with them. They were very upfront about how long it would take to fix (not long, just like three days, and the rental place picked me up). It was fixed, and looked really good!The second time I was here was to get my car inspected when it started making a weird noise on low speed turns. They helped me figure out it was the struts and didnt charge when I told them I actually knew a friend who knew how to change struts. The staff were really cool about it, and if any of them are reading this Im definitely going to keep you guys in mind for any repairs my friend isnt able to do!
Great mechanics and fair prices
Trusted service at a great price.
Always a pleasure doing business with Arnolds. JR in the service department has always been great to do business with.
Home town business. Honest, fair, feel like family. Recommended
I have shopped for a car here before tho I didnt buy from them they were so nice that I took my car to them when I had need of body repairs. They were fast and the repairs look so amazing. Very professional and curtious. They were so nice and explained everything I asked about. I only have one car with a lift in it for my son and they offered to take me home when I dropped it off and they did come pick me up from home when they figured out I was having a hard time finding a ride to come pick it up. Just nice Awsome people. Thank you all. I did and will recommend them to anyone.
The mechanics are honest and the quality is unbeatable. Been taking my car to Arnolds for nearly 4 years. Wouldnt go anywhere else.
They do awesome work
Honest, helpful, knowledgeable, friendly reasonable price.
Family-run Auto Resale. The body shop and repair facilities are first-rate I highly recommend them. When you buy a car here you become part of the family.
As I sat in the service waiting room, Craig Arnold stuck his head in the door and asked how I was doing and why I had not been in the sales office (I am a car and truck fanatic). I said see that white F150? I will buy one if you can find a low mileage and 2 wheel drive.Three days later, he found what I wanted and we sealed the deal on 2/13/17.The entire sales staff make you comfortable and at home. Craig, his dad Bill and his uncle Lowell, and Mike are the salt of the earth! They work with you and are fantastic folks!If youre in the market, this is the place to shop.
I highly recommend them and their services if you need fast and impeccable repairs!
I have been coming here now for at least 2 years and this family owned Auto Repair shop has been incredibly helpful in Every scenario! You can always Trust that they will be Very Honest and helpful under any circumstance that you may have with your vehicle!
Great service!
Arnolds did a great job repairing my damage rear bumper on my 17 KIA OPTIMA. They even washed my car and cleaned my interior as a courtesy. I will recommend them to everyone.
Buyer beware owner Lowell is not up on his Jeeps and how they are equipped. Early Rubicons did not have ABS and he attempted to claim unit I was looking at did - wrong.
Excellent service, good people.
Great friendly service and right next door to the tire place. Really helpful and grateful for the shuttle service.
Very clean great service
Great service great people!
They do great auto body repair work.
I made an appt for a coolant leak in my car. The appt was 8 am, they took my info at 7:50 am and at 2 min until 8 they were taking my car into the shop. One half hour later they diagnosed a bad water pump and gave me an estimate. They were able to get parts and finished shortly after noon. A free shuttle was provided to take me back home and pick me up. Price quoted was fair and honest. As a snowbird it is nice to know a shop that you can count on.
No details, just not happy! If it wasnt for the quick turnaround in getting my car back from the body shop, I wouldve given it 1 star
The BEST Repair centre
Got the rear bed painted on my 2008 Dodge Ram. Body work and paint was good other than all the over spray. Now it looks like its been painted. The rubber bumpers for the gas door were not on and the rear mud guards at the rear of the fenders were off and on the rear seat of the truck. The gas tank hoses were still disconnected. Also never had a vehicle painted and they didnt wash it. How do they know how well it all blended? Very disappointed because our family has always bought cars from there and Im from the community. Never have written a review but I feel its important people know.
Great place to shop for a car
I love arnolds auto! My father went to school with a few guys from there and knew they were honest trust worthy guys and recommended i go there. they have fixed our mustang, expedition, f150, navigator, 2 hd2500s. This is a great place to get your car fixed or buy one. There prices are resonible and fare i recommended them to anybody
Great service. Reasonable and on time.
Great prompt service!
Thank you taking such good care of our van looks great !!!
They did a good job repairing my cars damage
Very helpful and reliable.
Friendly nice staff
They stand behind their excellent repair work.
My experience was with the auto body shop in the back of the premises. Great customer service, friendly staff, and good workmanship.
Honest work and cars sales people
If you need any kind of work done they can do it from repairs to Auto Body
Great prices, good work, terrible communication and customer service!!
You can trust them to only do necessary work and do it right.
Went there looking for a truck immediately I was turned down due you credit on the spot wow pretty much told me to hit the road
Went in to get a quote. Seemed to be fair.
Great service
They will screw you
Excellent service
Excellent service